4.3 / 5
Trust Score
3.9
Reviews
4
Social
5
Featured
4.5
Technical
Is whistle.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
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- This website has existed for more than 3 years
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- Instagram account found with large audience
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- Linkedin account found with large audience
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Reviews Analysis
55
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 20 authority websites mentions and 0 mentions in other websites
Based on 2557 reviews
Smart.Reviews
4.3
55 reviews
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4.2
43 reviews
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4.1
2459 reviews
Whistle.com Review
GO GO Explore GPS Pet Trackers
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Last update: Wed, Mar 9, 2022 12:03 AM
#price(5/5) #customer service(5/5)
and the activity report
clean and easy to use
The bad: Terrible customer service, the tracker kept breaking down, and bad battery life.
I don't know if we just kept getting unlucky, but the tracker used to work only for a few months before it started malfunctioning throwing different error codes. We got the unit replace twice but the issues remained. On the third replacement request Whistle said it wouldn't replace it. So we cancelled. Maybe it's expecting too much but I think a $100 product should last longer than a few months and should work for a couple of years at least, and if it doesn't then the company should replace it no questions asked.
So buyer beware. While it may work great, if you get a lemon you are stuck with terrible customer service.
#delivery(5/5) #price(4/5) #quality(5/5) #customer service(3/5) #on-time(5/5)
We live on 1 acre property which is not fenced in. So for the dogs safety and our peace of mind, we wanted her to have a tracking device.
A few items to note/nuances:
1. I got a lot of false notifications that the dog had left my hard. I reached out to customer service, I was told my designated safe area was 'too small'. 1 acre of property was too small?
2. Make sure you sleep with your ringer off on your cell phone/device if you have it set for notifications. I get endless amounts of texts from the device that in the middle of the night, when she is sleeping next to me in bed that she is 'away from our house'.
3. The battery life and indicator is wonky sometimes. One minute the app will say the battery life is at 90% and then 3 hours later it would be at 10%. There was a software update to fix this bug - and i do think it got better.
The best part of the device is the activity tracker to log the amount of exercise and activity your dog/animals gets on a daily basis. That's about the best feature of this particular device, which is why i'm giving it a 2 star.
Ultimately, the performance of the device fails regularly. And, just to put icing on the cake, after 1 year and 4 months, the $150 device plus service plan and it no longer works. Upon contacting customer service, Whistle said it was my problem because there is only a 1 year warranty. And they would offer me a slight discount to purchase a new device. In my opinion, poor customer service. There is a reason there is only 1 year limited warranty because likely it will only last you about that period of time.
Usually stable businesses have more than 5 authority websites mentions, this one has 20 authority websites mentions and 0 mentions in other websites
Whistle.com Review
GO GO Explore GPS Pet Trackers
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3 years ago
review by Jj