WoodBlocX

4.5 / 5

WoodBlocX

4.5 Great
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4.5 / 5

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4.6

Reviews

3.5

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5

Featured

5

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Reviews Analysis

30

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0

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0%

NON VALIDATED REVIEWS

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Based on 1045 reviews

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30 reviews

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1006 reviews

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9 reviews

Woodblocx.co.uk Review

Raised flower beds and planters for your garden are easy with WoodBlocX any shape or size Special offers every month a free design service

Woodblocx.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:49 AM

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Woodblocx.co.uk Reviews & Complaints (30)

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delivery 4.4 /5

price

quality 4 /5

customer service 4.5 /5

on-time

The order arrived on the wrong day and without the building kit, however the delivery driver called before delivery which allowed things to be sorted and one email resolved the issue with the building kit sent the same day.
4

3 years ago

review by Ian Hall

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Definitely recommend - I now have 10 large planters.
5

3 years ago

review by H. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

they were delivered on time,were easy to construct; we ordered 4 raised beds and made one per day with all the other work you have to do in a day.great
5

3 years ago

review by V. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First class service had small problem with 3 of the blocks but was dealt with promptly after phone call and replacements sent out next day no hesitation in recommending your company
5

3 years ago

review by Stephen Cardno

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used WoodBlocx for years. They have always been very helpful and worked with me on challenging and difficult designs.
The garden looks amazing now.
Thanks guys
5

3 years ago

review by Martin Wellsted

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is the third time I’ve purchased from Woodblocx (previously a good sized pond and extensive retaining walls). The three raised beds will be used as troughs for alpines.

As usual the service and delivery was exceptional and I would have no problem recommending Woodblocx to anyone looking for these products.
5

3 years ago

review by Alan Spence

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First, the company should better ensure that sufficient wood blocks are enclosed with delivery; however, if a mistake has been made - as in our case - and a further delivery with the missing blocks needs to be made then it should be made speedily; after we reported that blocks were missing these blocks only arrived five days later. It would appear the company tried to save money in the order of £7-10 by not paying for a Saturday delivery. The company should understand that putting together a raised bed is a typical w'end job. Given that the company was at fault and that the original order was well over £900 this seems excessively stingy and suggests a lack of customer care.
2

3 years ago

review by I. U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered the raised bed, and was advised a delivery date over a month in advance. OK, fair enough I thought, guess they are busy, I'll just go ahead and order. I was therefore a little surprised to find my credit card was debited straight away. Also, after the confirmation of order there was no further communication initiated from them. Essentialy I was expecting a notification to tell me when the order had been dispatched. Not having heard anything I contacted them the day before the penciled in delivery date. Was disappointed to be told they couldn't see anything on the tracking reference. So not only did they not tell me when it had been dispatched, they even had a tracking reference.
4

3 years ago

review by Nigel Pentland

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Our second purchase of this excellent product, made such a difference to the garden, might even be back for a third purchase,
5

3 years ago

review by Stephen Payne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I placed my order during the height of the Covid 19 knowing full well the implications of doing so. I was given a realistic delivery date and it was delivered on that day.
5

3 years ago

review by Wayne Martin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The 4.5m x 1.5m raised bed was designed and ready for dispatch in less than a week. Delivery went smoothly: all items present and neatly packed. The assembly instructions were clear, and the blocks were built up in a day by two of us.

We're very pleased with the result.
5

3 years ago

review by Norman Cant

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have now bought 3 raised beds from you as we love them so much. Easy to put together and look lovely.
5

3 years ago

review by Amanda Thorne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Weekend delivery is a bit expensive at £50
4

3 years ago

review by John Bradshaw

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Great once you get it but delivery was delayed from the date given 2 days earlier and then not complete.

Once built the pond loos lovely
2

3 years ago

review by S. R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

It was delivered one day early, which was not a problem with working from home! However, five pieces of one wall were missing. These were posted out without question as soon as Woodblox received our claim and arrived a couple of days later.
This is the fourth kit we have had from them. Need one say more?
5

3 years ago

review by Paul Kalbskopf

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is our third order from WoodBlocx and once again they have provided us with exactly what we wanted.
They have:
A simple ordering process.
Excellent deliveries.
Great customer service.
I cannot recommend both the company and their products highly enough, I just wish we had more available space in the garden to accommodate more raised beds!
5

3 years ago

review by I. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

If I'm truly honest I ordered sooner than I should and the blocks are still on the patio - reasons are simple a combination of weather and physical pain - once upon a time I would be out there at 6am and moving the earth from here to there - now at 78 and with more physical pains than I can share with the world I am working a whole lot slower - I have a good neighbour who is prepared to come and help me but with this virus thing one has to be a little careful - trust me I will get there and will send you another picture when its all done - your product has been used elsewhere in the town and it looks very good - gonna have to get cracking soon because I want to get some winter stuff in them - one question, does the product deteriorate over a period of time if not used? That's about it - so far everything is going to plan and I thank you for your product - I can't wait to get building and to order two smaller beds.
5

3 years ago

review by Anthony Brewster

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would recommend this as we have bought four beds and are very pleased with them. Many people have said how nice they are
5

3 years ago

review by Sonia Thorn

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Second part of a planned 3 part project, plans evolving slightly as I go, Woodblocx designer rapidly made my requested changes and everything is progressing nicely. Should be ordering part 3 soon!
5

3 years ago

review by Dominic Goode

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have given you 4 stars due to the quality of the product. However I was very disappointed that I had 4 blocks missing when the pond was delivered.
4

3 years ago

review by X. C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Woodblocx.co.uk Review

Raised flower beds and planters for your garden are easy with WoodBlocX any shape or size Special offers every month a free design service

Woodblocx.co.uk Customer Service Contacts

No contact details for this company.

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