Yandy

4 / 5

Yandy

yandy.com
29 Reviews
4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

2.7

Reviews

5

Social

5

Featured

4.5

Technical

Is yandy.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business is mentioned on Wikipedia
  • Pinterest account found with large audience
  • Linkedin account found with large audience
  • Twitter account found with large audience
  • We found several negative reviews about this site
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

29

reviews

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0

AI declined reviews

0%

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Yandy.com Review

Free Shipping and Low Prices on the hottest sexy lingerie costumes swimwear sexy clothes lingerie costumes and more Huge Selection Safe secure and private shopping with free upgraded priority shipping

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Last update: Mon, Sep 6, 2021 1:46 PM

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Yandy.com Reviews & Complaints (29)

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delivery 3.5 /5

price 3.8 /5

quality 3.7 /5

refund 1.2 /5

customer service 3.1 /5

I ordered a package containing items that in total cost 58,78 USD including shipping, I was given a tracking number and link, but when clicking the link it sent me to an error message. It was supposed to be delivered between the 18th and 28th of August, but no package was delivered. I live in Denmark, a european country, which might explain it a little, but this wait has been ridiculous and I cannot wait to september. Never shopping here again, would not recommend anyone who lives in a European country to order from here, as the shipping is bad and you might never even receive your package.
1

3 years ago

review by Kathja A.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

This company ripped me off for a ridiculous $4.50 on an item they shorted me. I informed them that I didn't receive the item I paid for and requested they send it or refund me And they flat-out refused. They said because I didn't provide a photograph of the original package My order came in that they didn't have to refund me. Total BS! Potential customers should be well aware of their draconian policies. If you don't get what you paid for, You're screwed. Actually had to file an official chargeback dispute with my bank... for $4.50! Ridiculous!
1

3 years ago

review by James W.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

DON'T ORDER FROM THEM! THE QUALITY OF MATERIALS IS AS CHEAP AS PAPER! THE SIZES ARE WAY OFF! YOU'LL NEVER SPEAK TO A LIVE AGENT! NO MATTER WHAT TIME YOU CALL YOU WILL ALWAYS BE CALLING AFTER NORMAL BUSINESS HOURS. WHEN YOU RETURN THE TRASH FOR A REFUND, THEY WILL LIE(UNTIL YOU SEND A SCREENSHOT) SAYING THAT THEY HAVEN'T RECEIVED ANYTHING.
1

3 years ago

review by Unapologetically N.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

Still waiting on my products to arrive. Have received numerous emails asking if products are satisfactory. Well I don'know do I. No one has had the decency to respond to my emails. Extremely disappointing.
1

3 years ago

review by Maureen D.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

When I first found yandy I was so excited as I really liked the brand, little did I know how much they were going to let me down. I ordered over $100 of underwear from them well over a month ago and it still hasn't arrived. I've sent multiple emails as in the uk can't call them and I'm met with the same automated response about covid (load of bollocks given I've ordered stuff from all over during lockdown and it's not taken over a MONTH. I'm about to move out of the house I ordered it to and have had to arrange with the new Tennant for when / IF it eventually comes. They are unable to provide me with the location/ a tracking number that works or the day it will arrive. Absolute thiefs, DO NOT SHOP HERE
1

3 years ago

review by Mollie C.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

I ordered a bridal shower gift - shipping the item directly to my friend. When the item didn't arrive, I assumed COVID had caused shipping delays. After not receiving the item a month after ordering, I reached out the Customer Service Team. They have been extremely rude and unhelpful and ultimately refused to ship a replacement. I would NOT recommend shopping from this company.
1

3 years ago

review by Jessica S.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

I've order from this store at least 10 times and I'm pleased overall with my purchases. Size up for sure on all lingerie. If you're plus sized with large thighs be aware that the thigh highs and stockings will probably be too tight even in plus size.

However I have not had problems with any other lingerie items and the styles are very sexy, prices inexpensive, and colors vibrant. This isn't the most expensive lingerie but certainly an array of styles, colors, and fits for a variety of body shapes and needs. Orders take about 2 weeks to arrive. Just size up!
4

3 years ago

review by Amy Aucoin Byrd

#delivery(4/5) #price(4/5) #quality(4/5) #refund(4/5) #customer service(4/5)

I ordered a bridal shower gift - shipping the item directly to my friend. When the item didn’t arrive, I assumed COVID had caused shipping delays. After not receiving the item a month after ordering, I reached out the Customer Service Team. They have been extremely rude and unhelpful and ultimately refused to ship a replacement. I would NOT recommend shopping from this company.
1

3 years ago

review by Jessica Scott

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

My first experience with Yandy dot-com and their merchandise, was excellent considering the ongoing situation with the covid-19 around. The shipping was a day short because of this situation. That is not Yandy's fault. if things were normal as they were before February or January. It would have been here on time but that's okay. My girlfriend looks fantastic in the item I ordered and,
they have an excellent inventory I must say. Kali, Marissa, Holly, Linda hope I didn't leave anyone out. They all helped me out. I will do more business with them in the future. I usually shop with Adam and Eve but I couldn't find what I wanted. I found Yandy by accident but I'm glad I did. Thanks to you all, yours truly
Roger Mcpeters
5

3 years ago

review by Roger

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

First time ever ordering from this site, I wrote a message in regards to my package being missing. I'm aware there are people who steal packages. The customer service rep questioned why I waited days to report when I have been dealing with family health issues and going back and forth in the process. Interesting enough they told me to file a report which I did. Even after the fact of having it overnight shipped. Very poor customer service in my opinion questioning a person time perception instead of finding a solution to the issue when I'm out lingerie and my money.
1

3 years ago

review by Kirby M.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

Not at all clear that there's import tax charges. When quest on this i was told it was in the faqs, like why would I look there if I don't have a question? No warning at any point in the payment process. Never had this issue before with similar stores.
1

3 years ago

review by Robyn S.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

I waited about 2 months to get my package and the tracking number stopped at a certain place for about 20days without any updates so I contacted them multiple times which I was told to wait again for a couple of weeks mind you this is for my work so I was already upset at the fact of waiting a month already. I contacted support again since last time they told me I would get a refund if I waited a week again. The girl who responded to me told me I would get a refund but that if I would get the package because it wasnt actually lost I would either have to repay or send the package back? Who asks that. It was their fault for the waiting time and the least they could've done as a company is let it drop and refund. Why ask for it back... Such a weird policy? I've never heard of no other company doing this. She said she would reach out to me if they see it got delivered to get their money back or have it sent back LOL? What... I'm still confused. All and all, very dissatisfied with how everything went and honestly would've lived to love it but I guess I'll never buy again from them!
1

3 years ago

review by Zastela D.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

I'll keep this short and simple because I could go on and on about my negative experience. They don't give you your full refund for what you paid. They deduct from it for your return but they don't disclose that to you everywhere. I sent the customer service proof that the return policy page I was shown did not disclose that and the customer service had the nerve to say that they don't have to disclose that and refused to honor my full refund even though they had my proof. Overall product quality is bad as well.
1

3 years ago

review by Emily M.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

I have been ordering from Yandy for at least 6 years now for my girlfriend. We have never had a bad experience. The lingerie has fit as stated & is of very good quality. Plus, delivery always comes at or ahead of the date given. On top of that, I had the pleasure of dealing with their customer service for the first time the other day. I was lucky enough to get Holly who I have to thank for being so professional & knowledgeable. I gave her my phone # & she called me to walk me through my order to ensure I got the sale/special rate. Couldn’t be happier with this company. Keep up the great work!
5

3 years ago

review by Todd Wakefield

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

After I accidentally double ordered I sent a message to the customer care service and let them know that I needed to cancel one of the orders. Holly and Darryan (two of the customer service representatives) quickly got back to me and took care of everything!! Also my girlfriend and I have been very happy with the quality of past orders from Yandy.
5

3 years ago

review by Anonymous

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

Everything fit perfectly! I was surprised considering some of the items were one size fits all. I might buy the thigh high tights tho from somewhere else cause I don’t like the thick black stitching line up the back or the material, it’s not like panty hose. It’s more corse material.
5

3 years ago

review by Rachel Fox

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

Ordered the items and never received them for more than 20 days. Email the customer services and the rep Ashley is very kind to help me resolve the issue. She informed me that she will change shipping from USPS to UPS for better delivery. The next day I received an email from Yandy service rep named Chuy. Never met any service rep being so rude and provoking in my entire life. He claimed that Yandy will not send the replacement or refund because of delay of USPS. His answer was totally different than Ashley. He mentioned that he just followed Yandy's SOP when encountering the similar request. I replied back to tell him that I still received other packages from USPS with no problem. If Yandy can't deliver the package in another 3 days, then I will have credit company dispute the charge. In 5 minutes, his next email threatened me Yandy will flag me and block me from any future purchase (Like I care?). He then ended with the phrase that It is not personal. Just business protocol. That is probably my worst experience from the online purchase ever. Thanks to a dreadful rep who is so rude and provoking for customer's rational request, I will never buy anything from them again. So whenever you talk to their rep named Chuy, be aware that you will be probably dealing with the worst experience in your life. Trust me, it will not be pleasant at all.
2

3 years ago

review by Liechung H.

#delivery(2/5) #price(2/5) #quality(2/5) #refund(2/5) #customer service(2/5)

I am soooo happy with my goods! The customer service (credit to lovely lady called Holly!) Is phenomenal and prompt.
They truly care about their customers.
What came as a surprise - the quality of goods is great! For lingerie/lounge wear/nightwear it's very important for me it's not polyester. Most of their stuff is cotton mixed with spandex or rayon.♥️ means your skin breathes and it does get creased. More importantly, looks sexy!
Recommendation to yandy: your website info about the composition of fabric is incorrect/incomplete. Add it!
5

3 years ago

review by Olly

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

YOU CAN NOT RETURN! I ordered a pair of sports sucks. They're not what I thought but can not be returned even thought they are unopened! It was no final sale upon ordering but when wanted to return they're many noted that this is final sale or this item is not returnable! I have a feeling that this website is not honest! I won't recommend this website to anyone and will not order anymore from this tricky website. P.s. It's less than a month (17 days)
1

3 years ago

review by Omd N.

#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)

First time ordering i was a little scared it was gonna be delayed due to covid but it came right on time! Everything fits perfectly, my boyfriend loves it! Thank you so much yandy i will be ordering from you again!
5

3 years ago

review by Maranie H.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 69 authority websites mentions and 8 mentions in other websites

Yandy.com Review

Free Shipping and Low Prices on the hottest sexy lingerie costumes swimwear sexy clothes lingerie costumes and more Huge Selection Safe secure and private shopping with free upgraded priority shipping

Yandy.com Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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