Yoga Flexible Self Service Insurance

2.6 / 5

Yoga Flexible Self Service Insurance

2.6 Poor
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

2.6 / 5

Trust Score

3.3

Reviews

1

Social

1

Featured

4.5

Technical

Is yoga-insure.co.uk legit?

  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Mostly not trusted websites are linking to this site
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

32

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.

Based on 2767 reviews

Smart.Reviews

2.6

32 reviews

Reviews io

4.5

2130 reviews

Trustpilot

4.6

605 reviews

Yoga-insure.co.uk Review

No description for this company.

Yoga-insure.co.uk Customer Service Contacts

No contact details for this company.

Last update: Fri, Nov 11, 2022 12:32 AM

Write a review

Point: Poor

Review yoga-insure.co.uk

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Yoga-insure.co.uk Reviews & Complaints (32)

Filter reviews by tags

delivery

price 4.5 /5

quality

customer service 3 /5

on-time

the quote given on Go Compare was not the cost of the policy . changes were made to the excess amount and could not be changed when discovered on the email policy without incurring a cost.i would of cancelled but would incur a cost of £49 even thought the policy was 20 minutes old and am unable to lose that amount . And unable to speak to anyone in reference to the matter. Live chat is a joke. Will try head office but dont hold out any hope Very shady and underhand.be careful before you hit BUY
2

3 years ago

review by nigel phillips

When I checked the schedule the excesses showing were different than the Go Compare details. Tried to amend but couldn’t so NTU’d the policy a day before the cover was to start. Your system has treated it as a cancellation and charged fees of over £50 which is wrong considering there should be a 14 day cooling off period with full refund if cover not required and no claim made. No claim made. Tried to do a live chat but your robot gave a website that according to my computer does not exist. No email address either, no contact phone number ....! I have complained to GoCompare as I want all my money back. I will see what they say before complaining to your HO in Doncaster. Your system is not geared to NTU’s and automatically charges when it should not. Would be very cautious in using an offshore insurer again.
1

3 years ago

review by Val

I looked on a comparison site and found Yoga insurance, and within minutes I'd got my insurance sorted, so far I'm very happy with Yoga insurance
5

3 years ago

review by Colin Barrow

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been trying to change one detail on my policy for the last two days and can enter the change but when I get to the payment section to pay for the change which is only £8,69 the site will not accept my payment even though it is in the same card as when I paid for the original policy 2 days ago. This is very poor of Yoga in that they will not accept any changes. Please advise how I should make this change and pay for it succesfully!!! Very very poor service!!!
2

3 years ago

review by David Sheppard

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

When I went to pay the website come up with a error Tried again an hour later and everything went through fine Checked my bank account this morning to find that two payments had been taken When I checked all the documents I noticed that my address was wrong even though the post code was correct I tried to amend the address but was going to be charged 15 pounds for doing this even though my insurance doesn't start untill 20 Jan 2029 I can't also find in the documents on what day my direct debits would be going out and could find no way of changing the date as I would like my direct debit to be taken on the 27 of each month Could somebody please ring me on 10453 455554 to discus these problems I tried to use that internet live chat but that's only available Monday to friday
1

3 years ago

review by Steven Rice

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Rip off I booked this by mistake last night and cancelled within 1 minute. This was done 8 hours before my policy was due to start and I’m being charged £49.99. I can’t talk or email anyone about this. Tried the live chat and that won’t let me go any further than the start. AVOID THIS RIP OFF INSURANCE.
2

3 years ago

review by Ian Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

On checking the policy I found my car was not covered over night,so tried to contact you but no human was able to speak to me,so I cancelled the policy and was charged nearly £70 to do so.
1

3 years ago

review by Deleted User

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I purchased my insurance from yoga insurance it was quick simple and easy. The customer portal is very easy to use and i received my documents within seconds.
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very easy which was what i was looking for my name is Terence Myles Dermody (Terence one r)
4

3 years ago

review by Terence Myles

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Was with Tesco before yoga. Let keep clear of tesco insurance. Yoga brilliant
5

3 years ago

review by Adam Lenton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

When I need Yoga to do anything once insured sounds like they are difficult to get hold of.Will do another review then.
4

3 years ago

review by Deleted User

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

i have recently bought my insurance with Yoga. the service was fantastic i had my insurance documents within minutes of paying to my email and their customer portal is really easy to use.
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very easy to set up took me 5 minutes and at a great price aswell
5

3 years ago

review by Michael Nellis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

after speaking to James on the portal he managed to resolve my complaint and has refunded me the £49.99 so I am happy now this has been sorted
5

3 years ago

review by Alison Pointer

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was very quick from clicking on the link to completion of my policy took less than 10 minutes. There was no having to send off documents was all verified instantly. The price & package was very reasonable too. Extremely happy so far
5

3 years ago

review by Emma Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

had to purchase my policy last minute as forgot my insurance was due to expire that night, took my policy out at 11pm that night to start the next day and the documents were with me straight away - very impressed.
5

3 years ago

review by Jill O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve been with the same insurance company for over 12 years and I decided to get a quote for my new car. I am absolutely frilled to have a quote from yoga at less than half the price I’ve been paying. Straight forward easy to apply. Fantastic, Thankyou, highly recommend ????
5

3 years ago

review by Tracy Ward

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The price was reasonable, but I was actually trying to insure 2 vehicles and could not get a price for multiple vehicle and as it was the weekend I could not use your Live chat and you supply no phone numbers to help so whilst I managed to insure my first vehicle with you I ended up leaving my second with LV which was disappointing
4

3 years ago

review by Mick Garner

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The FCA should be informed of the actions of Yoga I agree with other peoples reviews regarding the penalty they charge when cancelling your policy during the 14 day cooling off period it is unjustified and thankfully not replicated by most other insurance companies. I cancelled my policy less than 24 hours after I had taken it out and still got charged the penalty fee although the policy did not come in to force for 3 weeks. If you feel Yoga is right for you read the T&Cs carefully before committing for example, if you use the breakdown and there are pets in the car they will not assist and any recovery miles over the initial included 10 miles is £3.00 per mile. Be aware there is no verbal phone communications to Yoga, although the complaints contact phone is via the One Call Insurance office, it is "live chat" and automated FAQ responses only. As my mother always said "you get what you pay for" and Yoga may be best for you.
1

3 years ago

review by Peter Otter

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Took out policy on 10/3/2020 and paid £31.01 deposit the rest to be paid by DD. printed off reams of paperwork and on reading it realised needed to check on a couple of things. THATS WHERE THE TROUBLE BEGAN. No phone number so tried on line chat and it was not available/not operating. Tried again today after many problems signing into account and again the live chat wasn't working so I have cancelled the policy only to find that to add insult to injury I have had to pay £49.99 for the privilege even though my policy wasn't due to start until 5 April 2020. How can you operate under these conditions i.e no contact telephone number and a live chat that's not fit for purpose. I will be investigating the cancellation charge of £49.99 with trading standards, what about the 14 day cooling off period? and the fact that the policy wasn't due to commence until 5 April 2020??
1

3 years ago

review by Clifton Jones

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Yoga-insure.co.uk Review

No description for this company.

Yoga-insure.co.uk Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with