Yorkshire Holiday Cottages

4.3 / 5

Yorkshire Holiday Cottages

4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

4

Reviews

4

Social

5

Featured

4.5

Technical

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Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

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Based on 153 reviews

Smart.Reviews

4.3

30 reviews

Mamma

1

2 reviews

Trustpilot

3.8

121 reviews

Yorkshireholidaycottages.co.uk Review

Superb choice of self-catering cottages throughout Yorkshire Special offers Luxury cottages Short breaks available

Yorkshireholidaycottages.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:41 AM

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Yorkshireholidaycottages.co.uk Reviews & Complaints (30)

The staff were extremely helpful, particularly when trying to find a property to meet our needs which was available mid-week to mid-week (rather than Saturday to Saturday let). They were also very helpful in arranging for the hire of towels (unable to bring our own as travelling by motorbike)
5

3 years ago

review by Mrs Bridge

Having dealt with many agents over the last 15 years we found all to have been easy and smooth, thank you.
5

3 years ago

review by Mr Carty

First time booking one of Yorkshire Holiday Cottages but extremely impressed by the service and accomodation, would highly recommend!
5

3 years ago

review by Roach Q.

we were not at all impressed when at 9.30am on the day of leaving someone from the office arrived at the property and obviously wanted to come into the house while we were still packing up to leave and leaving the house clean. We had until 10am to leave and it felt very much like we were being pushed out and checked on. In all our years of renting holiday properties this has never happened before and it left a bad taste for us.
4

3 years ago

review by Mr Taylor

Excellent detail ongoing and thanks for Google directions as Sat Nav not great in rural areas.
5

3 years ago

review by Crathern V.

The service was excellent apart from being told on two occasions a week prior to my holiday that I owed in excess of £200, after explaining that I had paid in full months ago I was told that I would get a call back. No call ever came. I did eventually get an email confirming all ok but this was stressful.
4

3 years ago

review by Miss Fenton

The company was very helpful when I asked to move the holiday back 2 days at short notice.
5

3 years ago

review by Mrs Sloan

Would have liked your cleaning lady to wait until we left before she came in to clean at 9.30 as keys were not due back until 10.
4

3 years ago

review by Miss Sear

I had to change from the cottage I had booked (the owners had double-booked - they had made a private booking), and the company provided excellent service finding me a cottage in the same area (about 5 miles away) and without extra charge for what was a larger cottage.
5

3 years ago

review by Rev Jeavons

As a holiday owner I was entitled to 10% discount this was not forthcoming until intervention of Wendy Chappel on my behalf
We were not given the postcode details in advance of arrival I finally contacted Donna Hinds who I know personally and she sent me a text about an hour before arrival.
4

3 years ago

review by Lack R.

Have used Yorkshire Holiday Cottages for a few years now never stayed in a bad property
5

3 years ago

review by Mr Morris

I have submitted two emails to the company on returning from Yorkshire. The first one was responded to incorrectly. The second has yet to be answered, then I receive this feedback.
1

3 years ago

review by Mrs Fellowes

I think that it would be beneficial for Yorkshire Holiday Cottages to go and inspect the properties more often as our property was advertised as having an enclosed garden and both garden didn't have gates on them which is not ideal with young children or if you have pets.
4

3 years ago

review by Miss Rowley

Though the service is generally good I was put off by the requirement to pay the property damage deposit 2 months in advance. I accept your terms and conditions state that, most other properties we book in the UK just freeze this amount on the credit / debit card . I assume this can only be to improve the booking agents cash flow at the expense of people using your service which doesn't feel very ethical.
2

3 years ago

review by Mr Grayson

Very happy with the service, only one issue regarding payment of the £150 deposit. I only received an email regarding payment after the actual due date! I don't know if I was supposed to remember the payment date at booking but it would be useful to send out a reminder before the due date.
4

3 years ago

review by Parker V.

Very good, contacted the host to check we were able to take our dog and that we could have a Morrison's food delivery.
5

3 years ago

review by Mrs Morrell

very pleasant helpful staff, the wrong keys had been left initially but within 10 mins someone came to let us in.
4

3 years ago

review by Ms Lambden

OK as holiday cottage companies go - but will stick with the big names in future.
4

3 years ago

review by Mrs Hannah

Been with this company 12/13 years would highly recommend...
5

3 years ago

review by Birkett E.

We have used Yorkshire Holiday Cottages many times over the past years and hope to do so again.
5

3 years ago

review by Mr West

Yorkshireholidaycottages.co.uk Review

Superb choice of self-catering cottages throughout Yorkshire Special offers Luxury cottages Short breaks available

Yorkshireholidaycottages.co.uk Customer Service Contacts

No contact details for this company.

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