youngandreckless.com

I would give them no stars if I could. Ordered a shirt collabed with the NBA and they sent the completely wrong product! Still waiting on a reply from customer service that said I would get a reply in 1-2 business days (didn't happen) It's a shame, this makes the NBA look bad as well for teaming up with such an incompetent company. Save your money and DON'T do business with them.

I order 340 dollars of clothes for the Memorial Day weekend sale and I got my order like two weeks later but the bad thing is that I only received only one item out of 16 items I purchased. I got in contact with them tru email and they ship the correct items. But still a couple of items did not fit me. Terrible customer service, their clothes it’s cool to wear it one time but after you wash it, it’s garbage. The material is awful ??‍♂️Crazy! Been a big fun for a couple years but they acting up lately. Be careful what you order. Done ordering from young and reckless. Fraud just be careful people please. This company is terrible. And the clothes is awful material ??‍♂️

First of all... I cancelled my order after a coupon i got from them wouldn't work.. they issued a refund & two weeks later i have yet to receive that refund because “it did not process” HORRIBLE company i have yet to receive a refund & was told to “not send emails” This place has horrible customer service & is not properly run. Do not waste your time or money. 0/5 stars for me

If I could give 0 stars I would. They never sent my hoodie, tracking says its still in LA when it was ordered over a month and a half ago, and they will not reply to any of my attempts to contact them

Never order from these guys. I ordered a sweatshirt, a Celtics shirt from the NBA collection and a regular t-shirt. It took about two weeks to get shipped to me, and once I received my shipment it only contained the sweatshirt and NBA shirt. This NBA shirt was like the ugliest thing I’d ever seen, totally falsely advertised... and $35!!! There was no way in hell I was paying that. So I requested a refund, they send me a broken link. I email them and receive no help for a week. Meanwhile I’m still waiting on my other shipment. I emailed them so many times, received no help for a week, then was told I needed to stop sending emails lmao yeah right, you guys steal my money and I’m just gonna forget about it, sounds great! So they finally tell me to send a picture of the invoice, items I’ve received, and confirm my shipping address?? Which is on the invoice. This is something I’ve never had to do for any store before. So I did it and then they realized they probably never shipped my third item. So they sent it out today, almost a full month after I ordered... do NOT BUY FROM THEM THEY WILL SCAM YOU.

Saw they were having a sale, $14 hoodies; I love hoodies, go to check it out. Most of their new stuff is modern trendy trash that's trying too hard but they've got the original simple designs that just say "Reckless" that I always liked. Ordered two different hoodies like so. Shipping time wasn't half bad for me personally. Opened the bag, immediately noticed the first one is ripped. Oh well, not a huge deal maybe it happened during shipping. Second one, not the right hoodie. Sent them an email, was told to send photos of invoice and the wrong product, so I did. Was told the correct item was out of stock so they could give me a replacement or a refund. I went online, chose a replacement and sent them that. Don't have it in stock either even though it was listed on the website (as was the original purchase at the time.) Still waiting on this issue to resolve as of right now. Also, I ordered smalls because I always expect hoodies to run bigger but they were much smaller than I would have expected. I am overall pretty disappointed and upset, I would have expected better service out of Y&R, but at least seeing these other bad reviews now I know that I'm not the only one. I wouldn't recommend buying from them.

I ordered a hoodie and shorts. I received the complete wrong order. then when I go to return them, they are charging me a return fee of 6$. so because you guys screwed up my order im now down another 6$

Got my hoodie just as I ordered, and it's fairly comfy. Got it pretty cheap, as there was a sale (in my opinion, it's not worth it at full price). My only issue was the delivery time was a little longer than I'd like, about two and a half weeks, but I'm patient and that's not even that long. Overall, happy with the purchase.

Terrible company, I will NEVER order from them again! I ordered my son the new Faze Rug Imagine hoodie for Christmas and received Sweat pants that just said Faze Rug on the side. I emailed to let them know the wrong item was shipped and they asked that I send a copy of the packing slip which CLEARLY said Hoodie not sweat pants as did my order confirmation. After I sent them a copy of the packing slip they went ghost! I have sent several emails, called numerous times, sent them a message on IG, left a comment under one of their recent IG photos, also left a comment under Faze Rugs photo as well as sent Faze Rug a DM on IG and still no one has responded. At this point I think Faze Rug is trash also. I wasn't blaming him for doing business with such a terrible company but him not responding says a lot as well. I've disputed the charge with my bank, it's just a shame that my son was so happy to finally be getting merch from his favorite youtuber but he turned out to be trash right along with Y&R.

hoodies are really great and comfy but shipping is kinda garbage i ordered 2 hoodies a week ago and still hasn’t come so...

DONT BUY FROM THEM THEY FRAUDS MY 7 year old still hurt and upset over a TIK TOK OUTFIT U NEED 30 BUMS FIND ANOTHER WAY PACKAGE BEEN IN CHINA FOR 15 days they won’t give me a refund no info on my item BUM ASS COMPANY EVERY DAY I WILL LEAVE A REVIEW IDC U HURT MY CHILD IMMA HURT THIS COMPANY

I ordered a whole outfit, hoodie fit good but the sweats are just too long and not loose what so ever i ordered 2xl for that reason and they are tight and came ripped. Never buying from the again

I ordered 3 sweatshirts and a sweat suit. I ordered for my son that has been over seas and has been saying he is cold. I got a message saying the order was delivered to find that they returned the item to Young & Reckless because there wasn't enough postage. I messaged them and they said it is because my address is wrong. Well little do they know I ordered another order right after, same address and got my package. I messaged them telling them about that situation and they said they need me to call USPS because they don't have my package and it is showing shipped to my office or front desk. I said it was varified by USPS that it wasn't delivered to my city and it was delivered to them. After talking to someone for 2 days I was ignored for a week. Then I was told about a week later when I started a new message thread that my order was returned and they were sorry so they will ship my items out 3 days later. I waited and emailed the day they told me they were going to ship my items. I asked for the tracking. They said there isn't one because they couldn't ship my items because they are sold out. Then I asked what happened to my package and asked if it was sold to someone else. They said it wasn't sold to another customer, IT WAS PUT BACK IN STOCK AND SOLD OUT. So then yes sold to another customer. I was asked if I want any other items. Umm yes I paid and have nothing so if everything is sold out I need will choose items and have the rest refunded. I have asked Young & Reckless now for tracking information then they ask me again if I want my refund or some items. I said I told them already and they ignored me and said shipping is delayed we will email you with more information later. Don't waste your time or money! They don't care about their customers and if I don't get my items or money I will be taking this to all social media and any other place I need to.

I don’t know where the customer service issue was with everyone else but they actually called me first to ask what items I would like in exchange for what was sold out. They also were very courteous and professional about the whole situation. Only knock on them is the fact their customer service is an unknown number. Sizes run almos true to size maybe order a size larger and send it through the wash a few times. Overall 4.8/5 but will give it a 5 since the clothes are very well crafted and stylish once you put the look together!

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