ziptransfers.com

We prepaid for transport for 4 from the airport to our hotel. Driver was late and only arrived after we called his office. Driver refused to go to second terminal to pick up others in our party because it would take too much time and he had another fare waiting. ZIP company offered no help. Four of us rode a taxi to our hotel for 20 euros LESS than ZIP charged and would NOT refund. DO NOT prepay for ZIP service.

Very rude driver that shouted at me in front of my 3 young children at pick up at 4am in morn. Refused to close door . Started shouting at me outside airport again infront of children.Paid for a baby seat and wanted me to use booster for my 1 yr old baby. Disgusting driver.I would not recommend . Ruined what was a excellent week in loret d mar!

I'd used Zip Transfers in the past which is why when I booked them to pick me up from Gatwick Airport when I flew back from Montpelier in the spring and the driver was 40 minutes late, I assumed it was a 'one off' and gave them a second chance when we recently flew to Seville. This time however, they had subcontracted the service to a local taxi service; perfectly pleasant chap, but a dirty taxi is not what I'd paid for and he told us we could have booked him directly for significantly less. When we returned to Gatwick Airport (I'd booked a 18.10 pick up) the driver wasn't there again. I called the 'help line' and they were totally disinterested. Eventually the driver arrived without a word of apology at 19.25, by which time we were the last ones in the arrival hall. I wasn't offered any apology or refund. Since we'd paid extra to sail through Passport Control because we had to get home for family reasons, we were pretty livid. It would have been quicker (and much cheaper) if we'd taken the train. We won't use them again. And if you are looking for a reliable, friendly service I suggest you use one of the many other airport car companies too.

Let's see: the driver was there on time and everything seemed to go well. But when we arrived the driver claimed we had spoiled the interior of his car with chewing gum (no one ate or had any chewing gum) and ended up driving away with one of the traveller's purse. He was only willing to return the purse with credit cards and driver's license if we paid a 'cleaning fee' (the ransom). We didn't. Ziptransfers was not the least bit interested in any of this. They would not talk to the driver, would not take him off their driver's list or show any support. We will never use this 'business' again.

We have online booked an airport transfer from Berlin Tegel to Potsdam. We paid online before transfer. There driver didn't show up and after calling the company they didn't knew about booking. This happen to us with family of 5 with 3 kids. I will not recommend specially with kids. It look like they have some rendom people with cars to whome they call for giving service. Very unprofessional, non trust worthy and poor.

I booked a transfer with ZIPtransfers and found the service very good, reliable and professional. Booking the transfer was very easy (website is user-friendly) The driver was there always before the scheduled time and was very friendly, polite and helpful. I will definitely use ZIPtransfers services again. First impression was really good.

We have used zip transfers on 2 recent holidays, to Fuerteventura and Menorca. Both times the service was excellent. The drivers were courteous and the vehicles comfortable and air conditioned. I would recommend Zip transfers to anyone.

We arranged for zip transfer to pick us from Mulhouse (Euro) airport late afternoon on a Sunday and transport us to Ronchomp. Prior to our pick up Jean (John) contacted me by txt to introduce himself. It was a wonderful service prompt and professional and also friendly. We would definitely recommend Zip to our travelling friends and would use them again.

Used Zip on a number of occasions over the last couple of years,drivers always well dressed and very polite, the cars are usually Mercedes spotless in every way, will continue to use them with out doubt, I also tell friends and family to use them,great company. PJV....

We use Zip Transfers everytime we travel. Driver is always in Arrivals when we land. All of the drivers have been welcoming, friendly and courteous. They arrive on time for return transfers. Highly recommend. We wouldn't use any other transfer service.

We used Zip Transfers three times during our recent vacation. Our first transfer was from Heathrow to our accommodations in London. Our plane was delayed, and because of understaffing, it took us three hours to get through passport control. Zip continued to check with us to ensure how much longer it would be before we were able to meet our driver. Thankfully, our driver was willing to wait for us. We are forever grateful. Our second trip with ZIP was from our London accommodations back to Heathrow. Our driver was early, helped with our luggage, and was courteous and efficient in getting us to airport on time. Our last trip with ZIP was from the Rome airport to the port of Rome. Our driver did not speak English, nor did he seem to understand much. He got us to our destination in record time (usually an hour trip we had been told accomplished in 40 minutes) and helped us find the Bed and Breakfast where we were staying, which was neatly tucked away on the third floor of a commercial center. We highly recommend ZIP for anyone's transfer needs. They are courteous, efficient, and reasonably priced.

In a simple word, USELESS. Booked 2 weeks in advance for pick up at Rome Fiumicino airport and back to the airport 5 days later. Upon arrival at Fiumicino nobody waiting for us and after ringing the company on 3 separate occasions was told that the taxi would arrive in about 20 minutes! That was on top of the 20 minutes we had already waited. I asked them to cancel the booking altogether yet they only refunded less than half the charge arguing that they needed to have notice via email. Stay away from this company!

There were six of us that needed transport from the port of Copenhagen to the airport. This was an excellent affordable option. The vehicle was new, comfortable and big enough to transport people and luggage. The driver was friendly and very professional. I would use this company for future transfer needs if available in other countries.

It was the first and last time I would use this company. Firstly there was no one waiting for me at Gatwick when they had my flight number I then had to make a number of calls and wait nearly an hour for them to sort it out. But what I could really not stand is being lied too. As they told me the driver was waiting for me at Costa coffee when clearly I had been standing in front of Costa all the time. They had actually got another driver from his dinner break to drive me. I would never use these people again and never recommend them

I used ZIPtransfers for about the 6th time last week. This time it was a pick up from Rome Airport and once again they didn't disappoint. The driver was there when we arrived and was very friendly and polite. I have booked them again for a trip in September, and have no hesitation in recommending them.

All the plane's baggage took more than an hour so taxi driver had not waited. It is not possible to get from the terminal, and get baggage and speak to the taxi driver when there are only 2 of us. IF 1 goes out then can't get back in again and other one can't handle all the luggage

Excellent service lovely clean car very polite driver will use for future trips. Collection times as stated on information sheet were carried out as stated

Booked taxi for 11.00am At 8.00am contact to request earlier time . New pickup time 9.30. After 4 international Mobil calls . Taxi arrived at 10.30 am

The driver (Luca) was timely and friendly he explained the route and any enforced changes to our plans. We could not have had a better transfer. We will definitely use Zip transfers again.

I had to spent some time looking for the hub, and the driver was driving in excess of 150 Kms all the way down to Amadores.