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4 Reviews
4.5 SmartReviews Score
FLOWERBX
At FLOWERBX we source directly from the grower to produce luxury flower arrangements Shop the diverse collection to arrange your luxury flower delivery today
Recent Reviews
Second time I have ordered from Flowerbx and second time the eucalyptus has been unavailable and I have been notified on the morning! Also ordered 50 stems of anemone and only got 41 plus 2 with no heads. Although efforts are being made to rectify this now is it too much to expect to get the full order and on time?
Bad
3 years ago
I ordered 30 Red Naomi roses for Valentines this year and they arrived early in the day and according to my wife, were amazing. Apparently the packaging was utilitarian rather than designer which is fine as it did not detract from my wife's enjoyment of this gift.
Great
3 years ago
4 Reviews
4.5 SmartReviews Score
Recent Reviews
fab!! found the perfect dress for my big day... spent all weekend browsing through them all but managed to finally choose my fave!!! got lots of ideas for planning everything out which will help lots. some really gorgeous venues on there which im getting quotes for. love it all will keep me entertained and inspired for months!! still finding new parts of the site to look at its so big. love how if i get stuck i can ask other brides advice. big thumbs up to ukbride! yay!
Excellent
3 years ago
My Experience with UkBride I advertised with UkBride and at first it was great but as time went by the cracks started to appear. I would like to write a full and accurate review of how I was mistreated as customer advertising on their platform. This year has been horrendous for any bride to be and its also been horrendous for my photography business at DUKE PHOTOGRAPY I have never once had any business from them but equally I could have tried harder. At the beginning I was paying for a year of advertising but did not know I was in a contract, I mean, how could I know? I have never seen the contract in my life and I certainly didnt sign anything and it wasn't made aware (but I will get to this part later) The business model is case of letting sleeping dragons lay by taking vendors bank card details and storing them in file, however they had to call me as my card details had changed, they were trying to take another years payment. So now they have my card details with no contract in place which is illegal. They rang me to take payment but when I kindly declined they said I had to because that was apart of the contract and when I asked why they didnt contact me prior to the auto renewal especially whilst we were in lockdown and couldnt work, they infomed me that business to business contracts do not need any warning on auto renewal and proceeded still trying to take payment. This year has been awful with every wedding postponed and trying to feed my poor children as this is all I can afford at the moment and despite letting UkBride knowing how difficult time was at home they still tried to take full payment untill we agreed £20 a month as a cancellation fee for 6 months. Now I am not going to lie, I lost my temper with them on the phone when they failed to show any compassion or remorse as I couldnt understand why a business would not warn me that my contract is about to renew and despite going through hardship they were absolutely relentless! I would like to point out that because I am not a key worker, I havent been working so considering we are in unprecedented times you would have thought they would have dealt with this in a better way but instead all it has done is shown their true colours They said they were going to send the contract through the post, they didnt. They said they were going to send the contract in email, they didnt. So the third time I asked, I waited on the phone until they sent it through. They sent me a contract with all my details which they filled in but they never had my signature. This for me is very unprofessional Its safe to say they haven't been able to taken payment since nor can the persue any further but now I am currently seeking a charge back from my bank and taking further action as they have broke GDPR for storing details without followng correct process and certainly not being in a contract. This is my experience with UkBride.
Bad
3 years ago
16 Reviews
4.2 SmartReviews Score
Recent Reviews
I wish I could give this place 0 stars - it does not even deserve one!! Every review here that says how bad it is is correct. I ordered a wetsuit from there over 3 weeks ago. I kept phoning and emailing them to find out where it was, as it was showing as 'in transit' for at least 2 weeks. I kept speaking to incompetent people who said they would 'find out where it is', but never got back to me. They finally emailed me today to say it has been lost! Great! If I had been told this 2 weeks ago I could have started looking for another one in time for my diving trip.
Poor
3 years ago
I ordered 2 life jackets, one adult and one child, 11/07/2014: The vests to rescue the little girl was not available in the warehouse stocks, I had to wait 4-5 working days. We arrived on the 25th of July and still do not know when they will arrive, maybe when the season is over! On 18 July, after my email, I have risporto telling me that if I wanted I would be refunded the amount spent, but since I had been told that the product would arrive July 21 for three days, I decided to wait. From 21 July I did not know anything, I had to call this morning for I always have the same answers and justifications. If you do not go running and you have a month to receive the goods ordered then you can always hoping that in the end merchandise is available. I'm sorry but my more!
Bad
3 years ago
24 Reviews
4.5 SmartReviews Score
Recent Reviews
I enjoyed the course found it easy enough to navigate but still haven’t received my final certificate. I have found it confusing as I thought I had completed the course. Can you let me know why I haven’t received the overall certificate to show I completed the course. Also is the certificate recognised by the CIPD?
Great
3 years ago
1. Purchased a course "Advanced Change Management Program" September 28, 2020 (Monday) 2. Was provided with course material, the content of which was completely different from the advertised content. 3. Requested the "7 Day Money Back Guarantee" October 1, 2020 (Thursday) 4. Was contacted by Courses for Success October 5, 2020, via email asking (again) for the reasons for my decision 5. was contacted via phone by one of the employees on October 5, at 2:30 p.m. who confirmed that the wrong course material was linked to my purchase and that the refund will be deposited into my account. The quality of the connection was very poor while all other connections on the same day were perfect 6. ... No progress Courses for Success was very quick to withdraw the money in the first place but hesitated to process the agreed "7 Day Money Back Guarantee"
Bad
3 years ago
30 Reviews
4.3 SmartReviews Score
Recent Reviews
My husband and I had much difficulty finding pants in his size, 42x34. It was time to go online and shop. We found this store online and decided to try it. This company has 5 star rating in customer service and quality product. I was unsure buying online for something we never ordered with a new company... Our experience was very good. If you have odd sizes to buy, or need high quality pants, and you don't want to go to the store or don't know who to trust online for both quality, and customer service, you can trust MinnesotaWorkwear. We will use them again, and will highly recommend to others. Set up your account, call customer service, get help if you need to order online if you need it, and once you have ordered once, you will see how nice they are to buy from. Thank you MinnesotaWorkwear for resolving our business clothing issue of odd sizes for my husband.
Bad
3 years ago
I only received one item from three ordered :
Bad
3 years ago
4 Reviews
4.2 SmartReviews Score
Recent Reviews
26 June 2020 Ordered Momo Mod 7 steering wheel based on in stock status and expected delivery time 6 days as stated. 1 July 2020 no update on shipping so enquire referencing business days shipping confirmed in order/receipt email. Support email back stating delay due to covid support will investigate and reply. 3 July 2020 Nothing back from support so emailed the following. Still no reply on actual update? Please confirm that you actually have the item in stock please? If not in stock please immediately cancel order and refund to PayPal. Kind regards 14 July 2020 No reply, notification of item actually stocked or refund to PayPal. So sent the following. Hi If I am not replied to with in 2 days, the order cancelled and refunded I will be actioning a PayPal dispute. I will also accurately review this experience with all times and dates on multiple review sites. There is no excuse for lack of communication around this issue... It appears they are taking peoples money for stock they do not actually have...??? SPARESBOX get your act together and start being professional... Anyone that reads this, I would suggest to not reward poor or non existent service or risk going through the drama...
Bad
3 years ago
Your customer service and delivery system are second to none. Ebay and many others need to try and match your performance. My advice to others will be to try Spares box directly before going to Ebay and all other "Stuff around" sellers. Great job, well done.
Excellent
3 years ago
2 Reviews
3.6 SmartReviews Score
Recent Reviews
I never had a real problem with them until the day I found they have decreased my line of credit making my credit score go down by 30 point. How they did this? By decreasing the line the credit utilization goes up and impact your credit negative. After 5 years with them payments on time and never missed one they don’t care, they will answer you we don’t look at that. I understand is a business but why you want to affect your good customers. They work with multiple furniture companies, dental, veterinary, ophthalmologist and more be careful they will get you one way or an other. Is true this company have the worst customer service, they can’t express what they think because they might loss their job but you can tell by the tone of the voice how they might feel as well. When a company do really wrong to a client like this, not a high balance, payment on time is not fair. For you to have an idea account line for 5 years $2,400; balance in the account $944 is around 35% to 40% of credit utilization is not bad. They decreased the line balance to $1200, for no reason they decided causing the credit utilization go up to 80%, this affect negatively my credit score. Company like this does not deserve to be promoted or use all they care is the money.
Bad
3 years ago
They don't even rate a star it's 0, been a good customer with this company. Never had late payments always paid more then due and payed off ahead of time. For this they have closed three credit cards with them. My Dress Barn card, my G.E. card for furniture etc., now my Care Credit card for medical, dental, vision needs. Saying I don't have enough secure assets. I have to much revolving credit. All are current and have not been late. So for being a good customer and paying my bills I am chastised closing my account staring good standing. They can say there no discriminating but due to this recent pandemic they are cutting off my resources in the time of need that is discrimination. I I'm telling anybody that is affiliated with this company that they need to close your account and take them elsewhere because that's not good business an chastise a good customer that pays their bills.
Bad
3 years ago
44 Reviews
3.6 SmartReviews Score
Recent Reviews
Karl and Paoly excellent, had 3 products installed, fitted, checked and old ones removed. Both gentleman were very efficient, competent and friendly.
Excellent
1 year ago
The negative reviews I've read are too polite. This company are a bunch of crooks. I was warned but thought others had just been unlucky. I have submitted a complaint to the ombudsman and am in the process of issuing court proceedings. They hope you will just go away and keep your money. If anyone reading this is hoping your experience will be different I have just one message "Don't touch this company with a bargepole"
Bad
3 years ago
6 Reviews
4.2 SmartReviews Score
Recent Reviews
Clixtell is an amazing tool for your digital marketing business. Its promptness and instant detection of click fraud is topnotch. Highly efficient and effective. I recommend this company for anyone that likes things that work
Excellent
3 years ago
This software is the bomb, surpasses my expectation. It is very functional. It spots click frauds and manipulation promptly and quickly. And reverses campaigns toward pay-per-click enhancement and fraud. It works like magic. I recommend this for everyone.
Excellent
3 years ago
36 Reviews
4.7 SmartReviews Score
Recent Reviews
Eastwood homes/Dion Matheney cancelled my contract after 7 months with them already being 5 months late on the build. Their reason was that we are not happy with them, even though we elected to continue the build when given the option to back out with a full refund. The contract stipulates that the seller can cancel if there is a unresolved dispute, however, there was no dispute, much less an unresolved dispute. All calls/emails to Eastwood homes have gone unanswered and I have submitted a BBB complaint against them. In my opinion the true reason for cancellation, is because they can sell my home for far more than contract stipulates. Sad to say, my review of other complaints, indicate that they have done this to other buyers.
Bad
3 years ago
I love all the staff and the floor plan. What disappoints me is that I have to seal the granite and the grout and paint the garage. All of the houses that I bought had all three finished. The grout as sealed by the tile persons. The granite was sealed by the installer. And the painters sprayed the garage interior. Why am I paying to "finish" work? Other than that It's been great.
Great
3 years ago
31 Reviews
4.3 SmartReviews Score
Recent Reviews
Each time I place an order I am told that the expiration date is less than two months and I get a phone call asking if that would be all right for the prices that they are charging for the products I should be able to get a product with at least a six-month expiration date
Poor
3 years ago
I recently ordered a product from PSC and was gratified by the results. The service was impeccable , prompt and professional . Many companies drown you in red tape and unnecessary nonsense. Professional Supplement Center was simple direct and uncomplicated. Great !
Excellent
3 years ago
2 Reviews
4.9 SmartReviews Score
Recent Reviews
Just wanted to thank you so much, especially Janet, for making me feel amazing in my mother of the bride outfit on Saturday. Janet gave me a much needed confidence boost when I came to choose it & never forgot her words. I felt fab all day & night. Would highly recommend this shop, staff & especially Janet. Can’t wait to come back soon to choose an outfit for my other daughters wedding ????
Excellent
3 years ago
Visited the shop on 27th December 2019 and found the staff extremely welcoming, very professional and not in the least bit pushy. Nothing was too much trouble for our young assistant, Robyn. She certainly took time to get to know me, ask what I was looking for and helped create the look that suited my body shape the most. Many thanks!
Excellent
3 years ago
1236 Reviews
3.6 SmartReviews Score
Alton Towers Holidays
Book your OFFICIAL Alton Towers short break and get an overnight stay and breakfast when you add your 1 or 2 day Theme Park tickets at the upgrades stage
Recent Reviews
I was able to book quickly for a rescheduled visit as the first one was cancelled due to covid 19 pandemic. Alton Towers honoured my original booking type even though I had booked a good deal in the new year. They issued a voucher and it covered the cost of a suite which would have cost a lot more given the new time of year I am going. The only gripe (if any) was that I was unsure of which type of room I was getting until the final confirmation note appeared. I was happy to find it was the suite as originally booked as I assumed it may have been a standard family room. Can't wait to go for a much needed family get away
Great
3 years ago
Booked trip for 10 July. Only able to book breakfast for 12 SEPTEMBER! Site needs updating
Poor
3 years ago
1 Review
3.3 SmartReviews Score
Recent Reviews
Ordered two items in January 2019. Received an order shipped email, which is untrackable, and after numerous requests for status reports have heard nothing back. This organization has got to be a huge scam ripping people off. Buyer beware.
Poor
3 years ago
3 Reviews
3.6 SmartReviews Score
Recent Reviews
Not bad, OK selection of food and drinks, customer service was OK. Would not go regular instead of my local gastro though but if you are in and around Kenton and fancy a quick bite its worth considering
Bad
3 years ago
Had a meal in The Parkway Guildford Surrey Best meal in a Beefeater by far. Waitress very pleasant & friendly, but not over attentive so didn’t feel hassled. Hate it when waiting staff come as ask if all ok when you have a mouthful or have only just had meal put down. Happy to drive the extra 5 miles each way for such nice service
Excellent
3 years ago
2 Reviews
4.3 SmartReviews Score
Recent Reviews
The battery I bought from Battery Depot for my cordless phone has worked just fine for the past couple months. I would order from them again. I remember their price was lower than a couple other merchants I researched.
Excellent
3 years ago
On 5/17/10, I ordered quantity 2 of P#9B-0920 - Replacement for PANASONIC: HHR-P104 (3.6V 830mAh)telephone battery. Now, 4/30/11, almost one year later these batteries will not run my phone. Both died about the same time. My original batteries which came with the phone lasted 5 years. These are low grade batteries and will not buy again from Battery Depot.
Poor
3 years ago
2 Reviews
3.8 SmartReviews Score
Recent Reviews
I had haddock and chips, it did not look or taste like haddock not one flake of fish just clumps of something that never resembled fish only ate a bit was hoping the waitress would say how was your meal but she never did, this was the only bad meal I have had there
Poor
3 years ago
Visited lunchtime today. My friend had her phone opened on the meerkats promotion and was informed , in a not so professional manner, that that it was no longer available. That , of course, was absolutely fine, when asked if we could use the 33% off food code, was told "only if it's valid". Again that of course is absolutely fine as it was a valid voucher code. What I find unacceptable is in the manner that our waitress served us. Myself and the rest of my party found her to have a very condescending attitude towards us throughout our visit. We have visited the Haywain on numerous occasions and have always enjoyed our experience. Though, our meals didn't meet your usual expected standard, this happen sometimes, the service and attitude we encountered today is our last visit.
Poor
3 years ago
2 Reviews
3.6 SmartReviews Score
Recent Reviews
Fed up with buying presents that you know are going to end up as clutter? I was too, which is why I searched around for something you couldn't put in a cupboard and forget about. I bought one of these for 3 sets of couples and they were all genuinely delighted.
Excellent
3 years ago
Went to use this at a Green King pub that was listed on the location checker on the Great British Pub Card website, but on arrival, the pub hadn't even heard of the gift card. They did still try and enter the code onto their till system, but that didn't work either! Not a good experience. If a pub is listed on the locations that accept it would be useful to inform the pub of that fact!.
Poor
3 years ago
30 Reviews
3.9 SmartReviews Score
Recent Reviews
I was going to buy this television from a company from NY on the internet as they advertised a very good price. Well they did not have it in stock, there website said they did and when it still had not arrived after 2 weeks, I cancelled. A friend at work recommended I phone Pauls TV and I spoke to Shane. I got a great price and the TV was nicely unpacked in my house 2 days later at the time agreed. The whole experience with Pauls TV has been great. Shane explained the procedure and kept in contact with delivery, extended warranty, etc. I definitely will use them again for any purchases and I certainly recommend them.
Excellent
3 years ago
I ordered a Panasonic 65" TCP65ZT60 from Paul's TV December 29 and was promised it delivered by January 4. I was promised White Glove service and to be called 3 hours before delivery. The shipper Radiant used a third party Mobileair and these details were not passed on to them. The box sat in storage for over 2 weeks because the shipper failed to call or update the tracking number on the product. Turned out it was delivered January 7 and over 2 weeks passed before I found out about it. Shipper just left the box and looked for someone to sign for the box, they did not allow anyone to unbox or inspect and certainly didn't care if I signed for it or not which I DID NOT. I was very unhappy so I contacted Jarad my salesperson at Pauls's television I told him that I would not be able to inspect the television as I am now away and that I expect them to honor a return if any problem arises as they did not ship it with white glove service nor was it unboxed or inspected. He defiantly said no and said once the shipping company has left it is no longer their problem. I return and unbox it today (January 29) from the warehouse No damage to the box and the glass panel is smooth and pristine with no cracks however their are multiple cracks inside the panel clearly the result of manufacturing defects or shipping damage. I contact PaulsTV customer service this time and once again get given the run around, I was told to write an e-mail, they wouldn't give me a claim number and I was told I have to take numerous pictures of the panel front and back and the box. I start preparing this e-mail and take the pictures and 15 minutes later I am contacted by someone from PaulsTV who tells me my claim is denied, even before I have sent in the e-mail. I ask them how I can ship the television back to them and they tell me that they will not accept a return and refuse to give me the shipping information. Well $2799 USD for a television and before fully unboxing it or plugging it in for the first time I am already told by Paul's television they will not accept a return. Further Panasonic will not accept a warranty replacement or exchange as the fact the television has not been unboxed yet means that it was damaged in shipping which they do not cover. NOONE AT PAULSTV could care less about their CUSTOMERS or any AFTER SALES SERVICE. I suggest to all of you to follow up any claims with BBB, Panasonic Head of Sales, Ripoffreport, yelp.com, Paypal and/or your credit card company. I will give Paulstv a few days to resolve this dispute otherwise any and all legal remedies available to me will be exhausted.
Poor
3 years ago
8 Reviews
3.4 SmartReviews Score
Recent Reviews
Do not buy anything from them. The quality of things is really cheap looking and total waste of money. They sent my order wrong when I asked for exchange or to return the item they don't reply to you. I really regret ordering 2 watches from them, they sent me purple color watches when I ordered the gold color. I sent many messages through Whats app by the number they provided and also sent emails but nothing happened. Again don't fall for these item, they just look good but are really trashy when you receive them.
Bad
3 years ago
They have since changed their website to Stunningstuffs.com and then when they got too much heat from people realizing they stole a product image from Squishable, they started selling their fake plague doctor plush on Jellystores.com, exact same layout, font and logo type. Even the words are exactly the same throughout the entire website. They tried to use a Facebook page called Cutie Heroes to send people to these links. Since people have commented saying it was a scam, they took down the post. I'm waiting for it to reappear somewhere.
Bad
3 years ago
9 Reviews
3.8 SmartReviews Score
Recent Reviews
Still trying to receive an order that I placed well over a month ago. Customer service is terrible. Definitely do not order from here.
Bad
2 years ago
My "go-to" for all of my sweet drops and gifts for friends. Best customer service and prices! You're missing it if you don't shop with ORGANIKthings. Thanks for making customers #1?
Excellent
3 years ago
43 Reviews
3.8 SmartReviews Score
Recent Reviews
Second or third order . All executed promptly and without any problems.
Excellent
3 years ago
My son who lives in England now loves Vichy Catalan water. I can send it to him now with Aqua Amore's fantastic service..highly reccomended!
Excellent
3 years ago
2 Reviews
2.8 SmartReviews Score
Recent Reviews
I have a Clear phone and Internet bundle. I'm satified with the Internet connection, but initially the phone service was a big disappointment. Most of the time it my phone worked fine, but intermittantly I was getting so much static on it as to be unusable. It turns out the problem was due to my attaching a pre 2006 phone to the modem. Clear customer service via chat was responsive, but not very helpful. However, the customer service when I called them via another phone was about as good as I have ever experienced.
Excellent
3 years ago
They sold me the CLEAR 4G Mobile USB for $20 a week ago, it won't do what I need (connect multiple computers), now they want me to pay $74.99 for the voyager, even though they advertise it at $49.99, because "That is only available to new customers." The speed is only 200kps on a good day, they deceive their customers, and have terrible service. Go somewhere else.
Bad
3 years ago
31 Reviews
4.6 SmartReviews Score
Recent Reviews
Good quality lovely colour fast delivery suitable for cooler summer days relaxed fit so could be worn over a shirt in winter. Thank you very pleased
Excellent
3 years ago
Goods were despatched quickly and were what was ordered, four pairs of trousers, two types. All were labelled as 36L, two pairs fitted two did not. One pair were labelled “Charcoal” but I have not seen green charcoal. I have retained the two lighter weight trousers but when compared to your product of a few years ago, they have been made down to a price not up to a standard.
Bad
3 years ago
59 Reviews
3.8 SmartReviews Score
Agoda
Discounts on 2 Million hotels homes and everything in between Now offering flight bookings Over 20 Million reviews Last minute deals Safe secure
Recent Reviews
A bit of sharp practice exercised by Agoda in that they quoted me in Euros but took the payment in Sterling. On the date of the exchange the bank rate (which i would have been charged if they had taken the money in Euros) was 1.16. The rate I received from them was 1.07 which left me 34.65 euros out of pocket on a 385 euro transaction. Almost 10per cent. Complained and received £17 compensation. Will not use again.
Poor
3 years ago
They charged me early for a booking, regardless of an ongoing pandemic and the multiple restrictions it brought about and the country I was visiting less restricted travel on the dates I had booked after I had made the booking. It was a refundable booking so I made my case and instead of refunding it, they disputed my charge so the bank now has a hold on the amount they charged and they're basically trying to pass me onto the bank now for a problem they created in the first place. Their customer service handled it okay but their Fraud Prevention Specialist has been passive aggressive and keeps responding with snide comments in the emails, they basically seem like they have a bone to pick and it's just been very strange and I dont know what their gripe is since I'm the one encountering a freeze on a charge Agoda made. On the other hand, I've always had a positive experience with Booking.com and Traveloka, they really do help you and coordinate with the hotels if you come across any issues and they're very polite.
Bad
3 years ago
2 Reviews
3.6 SmartReviews Score
Recent Reviews
Up until a month ago I had no problems at all with this company - but then I emailed them 4 times and tweeted twice to inform them that my Groups CD's page was not loading - they did in the end after further emails were sent tell me they would look into it - the last emailI recieved was dated 20/12/2018 and still no further update -
Poor
3 years ago
Ordered personalized cd through “not on the high street” website and sent over song cd heard from mixpixie once to tell me there were 3 songs they couldn’t not get so I emailed back to replace them , no reply email, emailed again few days later after receiving an email saying your parcel has been despatched but also telling me it hadn’t due to awaiting Info from me , emailed again twice in a week no response so hadn’t to request refund via “not on the high street “ absol terrible service will not use again
Bad
3 years ago
20 Reviews
4 SmartReviews Score
Kabbee
Enjoy surprisingly cheap airport rides with a fixed price upfront and no surge pricing and get 30 minutes free waiting time and meet greet at arrivals Cheaper than Uber Addison Lee and the Black Cabs
Recent Reviews
They are really failing - taxi doesn't show up and there's no working customer service number in the evening. They obviously partner with unreliable minicab services too - we had one lying to us that they called 6 times (no missed calls) and then disappearing. Really declining service, probably will close down soon - this will be deserved
Bad
3 years ago
Terrible experience. Arrived in southend and our cab wasnt there, we called the company and the guy working there (sebastian h) said the cab was going to arrive in 10 mins as they saw on the website that out flight was delayed. The flight wasnt delayed and the cab ended up arriving 60 minutes late (not 10) and what is worse is that instead of apologizing kabbee (and in particular, sebastian) was very aggressive on the phone and insisted that they were late because out flight was delayed (not true) and that we needed to be understanding because they were coming from central london to pick us up (like if it was a charity service and not something we paid for). One hour delayed is not acceptable and the lack of apologises Is even worse.
Bad
3 years ago
6 Reviews
4.4 SmartReviews Score
Recent Reviews
Cotton Dress (RRP £120 Including postage) arrived Crumpled (wrapped in 1 piece of tissue) chipped button loose button, Stiches horrendous bunching looping of cotton... No reduction offered. Provided documentary evidence but still argued the toss!... Told it was the last 1. This turned out to be a lie. Will never shop with this label again!... Dreadful customer service #Unprofessional
Bad
3 years ago
Discovered this site during lockdown. Brilliant brands and quick delivery. I had a question about the size an A.P.C jumper and Steven from there style team replied within 2 hours. Since then I have used there style advise service before ordering and all thing have fitted. pretty impressive
Excellent
3 years ago
2 Reviews
4.3 SmartReviews Score
Recent Reviews
They provide consistently high quality meat, fish, cheese and other produce at competitive prices, with excellent customer service, chilled packaging and prompt delivery. It is like having an old-fashioned butcher's shop, but online. It reminds me of the fresh meat my parents used to source; wonderful flavour, beautifully butchered and from top quality beasts. The cured meats are where they earned their early reputation, but they also source from quality outside suppliers, like Robsons of Craster, who supply them with pairs of the country's best kippers, and from artisan cheese makers..
Excellent
3 years ago
superb quality products, their ham is my family's taste of Christmas and has been since my children were small, now my grandchildren love it
Excellent
3 years ago
5 Reviews
2.7 SmartReviews Score
Recent Reviews
I ordered oil and all filters from their website. I received an email from DHL who are the couriers they use saying they were going to deliver and then they changed it to the next day.So my delivery came and it was the oil and no filters. After my 3rd attempt of waiting 30 minutes for customer services again l finally got through and was told if l want them now to go to my local Sheffield (Aston) branch because it said my order had been delivered even though the delivery note said it was just the oil.So l went to collect but they said one of the items wasn't in stock and come back tomorrow. The diesel filter had leaked all over my drive.They said l would have to buy another one and would only reimburse me when l took the old unit which was on the car.l phoned them back they said they had the filter ready on the counter and l could collect it when l got there 35 minutes later they were closed and faild to mention they were closing.So l went down next day and sent my wife in as l am chronically disabled. She said that she was disgusted they had lied and took about 20 minutes to sort out as she could hear them kicking a ball about and swearing.There seemed to be one young man on who was being treated like a whipping boy.I took the old unit back and was told the guy who sorts refunds out has just gone out and come back tomorrow. By this time l was losing my patience and got my chair out and said l am not moving till l get my money back. The poor guy who was obviously learning l heard them tell him get out of my way l suppose l will have to sort it.I will NEVER use this firm again. I phoned customer services who answered and they said they were still waiting for DHL to return items.Another week later they said DHL had gone to wrong branch and they would sort it out.They still have my money.DO NOT TRUST A SINGLE WORD THEY SAY.They tell lies.
Bad
3 years ago
Poor service. Ordered a part but by accident it was the wrong item. Contacted their customer service immediately stating the problem and if possible to cancel the order. No reply, the item arrived after the specified dates of delivery. It was undamaged and well packed but not what was requested.
Poor
3 years ago
2 Reviews
4.3 SmartReviews Score
Recent Reviews
My Hubsan Zino H117S drone fell from the sky on the third flight. I saw the lights go out in mid-flight and the Zino falling. I did a search for 3 days and I did not succeed in finding it. Hubsan does not care about that. They replied to my email saying "Sorry, not mean to suspect what you mentioned in your email, just a little weird sounds." I spent my money, flew 3 times and lost my money. If you buy something from Hubsan keep in mind that there is no guarantee.
Bad
3 years ago
I recently ordered a Hubsan drone for 191€. On the first day, several functions do not work. The Return to Home mode, the Follow me mode and the Failsafe mode have all not worked. On the second day I wanted to let the drone fly again. After a short time, the Drone has not reacted to the remote control, has made itself independent, has risen and then simply flown away I then wrote to Hubsan. As a reason for the fly away and for the non-working functions W-Lan signals are to be responsible. Hubsan assumes no responsibility and does not want to reimburse. I wonder how Hubsan imagines this in 2017. W-LAN signals are everywhere in Germany. SO THE DRONE IS NOT SUITABLE FOR GERMANY. After a long discussion they wanted to send me a new Drone for $165 without carton and accessories. I declined. Another $165 for a drone that flies away again? No thanks. I am now waiting 19 days but fearing that I will receive no compensation. That's why I put this rating in the hope that not even more people buy these bad products from Hubsan. I spent over 250€ and had less than 30 minutes of fun with the Drone. If you want to buy a Drone should not buy Hubsan. You better make paperplanes out of money and throw them from a bridge. They fly longer. I lost 250€ because of the bad products of Hubsan. I have not received a refund or a new device. Hubsan admits that their drones are very easy to influence but refuses to make a compensation. Companies like this should be banned selling something! I have the Drone as used in the instructions and it is nowhere in the instructions that W-Lan signals disturb the connection. If you want a drone that can fly away at any time and a bad support that makes you angry? Then choose Hubsan
Poor
3 years ago
8 Reviews
4.1 SmartReviews Score
EastWestHydro
EastWestHydro is a leading supplier of hydroponic components systems including grow lights grow tents plant nutrients hydroponics control systems
Recent Reviews
I have used East WestHydro several times---my merchandise has always arrived several days after the order,accurate and in good shape. The prices are the best you can find, and when you call there are real human beings that answer and actually can discuss their product line if you have questions. If you do leave a message they call you back. I have been in the gardening industry for many years and would recommend this company to anyone who is looking to be more than just satisfied with the service. Bill
Excellent
3 years ago
I ordered a Growlab 145, they offered it for more than $100 less than the MSRP, and it was to my house within 48 hours of placing the order. So, basically, a dream transaction. I really couldn't ask for more. Oh and their customer service is super helpful!
Excellent
3 years ago
2 Reviews
3.2 SmartReviews Score
Recent Reviews
Horrible company to deal with. I paid $26.50 for digital pictures that I could never download from their website. Their customer service in not responsive although I filed a claim and uploaded my receipt copy. This company has horrible reviews all over the internet from customer saying that they were ripped off. Avoid purchasing anything from them.
Bad
3 years ago
I and my family paid £30 for a DIGIPASS from Picsolve at LEGOLAND. Pictures of other families were uploaded into our album on some of the rides we were on. I phoned and to bring this mistake to their attention and was asked to email about my complain. The issue was never resolved after the email and I did not even get a reply back. I have called after the email but the phone is picked up and put straight back on. I will never recommend their service to anyone at a theme park with their services.
Poor
3 years ago
35 Reviews
4.9 SmartReviews Score
Recent Reviews
Hi guys, everything went perfect. This waas our 5th year with SailingEurope, will definitely be with you upcoming years. We had perfect sailing conditions as well as perfect boat. Great job, see you next year! :D
Excellent
3 years ago
My Experience with SailingEurope was very positive. It was my first charter and I had a lot of questions and The staff answered to all of them. And the charter company (ChappyYactCharter) have very friendly staff in the Preveza marina Greece as well.
Excellent
3 years ago
1 Review
3.6 SmartReviews Score
My Hair and Beauty
Welcome to the exciting world of hair and cosmetics at myhairandbeautycouk We are specialized in selling professional salon hair and beauty products at competitive price
Recent Reviews
I had some delivery issues with myhairandveauty.co.uk but I have to say the customer service from the representative Manju was absolutely incredible. She singlehandedly saved the order, she went the extra mile to rectify my dispute. They might lose points for their stock information but they make up for it twofold with the service from Manju. If you can, speak to Manju and she will do everything in her power to resolve your dispute and get your items to you.
Great
3 years ago
2 Reviews
4.1 SmartReviews Score
Recent Reviews
Whenever I go shopping in Boyes it brings a smile to my face. Being a shopaholic I often spend, spend, spend. There is a great selection of products to choose from. There's something for everyone both young and old. In this shop I can easily lose myself because there's so much to see. I often go into this shop because I find it therapeutic as I suffer from Bipolar disorder which is good in a way because my favourite hobby is to spend, spend, spend. In my books, Boyes is no 1.
Excellent
3 years ago
went to boyes whitefriagate hull to be followed by a security guard im not a thief and he made me feel uncomfortable this security does not need to be there if hes like that just because you dont wear shirt and tie your classed as a theif remember the posh can be theifs not ordinary people just because you work and have bit of power it goes to your head you made me feel i dont want to shop there again im 56 and not got a criminal record you made me feel i had inwhich its wrong to make a customer feel that way considering i spent £35 in store if you want will bring receipt in to show you im no alcholic no druggie thanks
Poor
3 years ago
19 Reviews
3 SmartReviews Score
Recent Reviews
Stay well clear of these kitchens, the quality is absolutely shocking. I had a total of eight units replaced due to hole alignment issues and an additional unit that had surfaces resembling something that had being kicked around the car park. Other issues included; damaged edges, poor quality edges, panels not aligned, parts missing and joints not aligned. Despite bringing numerous quality issues to the attention of the customer care team almost two months ago they have failed to resolve the outstanding issues. Due to delays whilst waiting for replacement units, the lack of action to resolve and acknowledge the poor quality, implicated costs, substantial amount of time spent trying to sort, the whole experience has being extremely stressful. I have added several photos to highlight these issues.
Bad
3 years ago
Horrendous experience from start to finish (although technically still not finished) Started later then the agreed date and they didn’t let me know in advance or even in the day. I was chasing to find out what was going on and had wasted taken time off work. All materials did not arrive when their installer was at mine to fit it, which resulted in half days here and there and doing the install in bits over a 3 week period. The installer rushed to complete due to the delays experienced and start their next job with magnets, which resulted in wonky units, chipped worktops, and uncompleted works which have not been sorted several months later. I would never recommend magnets and have no intention of using them on any future refurbishments. Magnets also wrongfully charge for electrical certificates even if no electrical works have been carried out, taking advantage of people that are not from a construction background.
Bad
3 years ago
4 Reviews
4.9 SmartReviews Score
Laguna
Laguna Motorcycles Motorcycle dealers in Kent Ducati Kawsasaki KTM Mutt Suzuki Triumph Yamaha Honda and Harley-Davidson Bikes
Recent Reviews
They always want to solve any issues you may have or items you need. They will find it. Quickly. I had to get an item for my motorcycle and it had to come from belgium. It was at my door within 3 days and the price could not be beaten their range of accessories and clothing along with motorcycles is astounding
Excellent
3 years ago
My experience with Laguna Ashford was fantastic the staff was very polite and friendly there service was outstanding from the first time I walked into the show room and completed my purchase James brown was always there to ask any questions I had and would always return my calls his attention to detail was second to none very impressed with his professionalism would highly recommend James to anyone wishing to purchase a bike from Laguna Ashford
Excellent
3 years ago
10 Reviews
3.6 SmartReviews Score
Recent Reviews
I love shopping at Sportsdirect, for its excellent prices and the quality of its products. First line brands and for the whole family. The cost of international shipments is very accessible and delivery is made very quickly. I have nothing but praise for this company.
Excellent
3 years ago
I order roller skates for my daughter for Christmas, they sent them direct to my accommodation in Paris and they were there waiting for when we arrived on Christmas Eve. The skates were very competitively priced and my daughter loves them!!
Excellent
3 years ago
16 Reviews
3.4 SmartReviews Score
Recent Reviews
OMG I wish I'd read these reviews before choosing these crooks! Nearly everyone here has been charged additional insurance. In my case I was already fully covered through the broker Autoeurope with whom I'd booked the day before. Autoeurope advised me that the only thing I'd be charged for on my credit card would be £150 deposit (to be refunded upon return of the car). Like others, I was exasperated with the appalling customer service agent who kept me waiting over an hour - he couldn't remember his PC password. He handed me the keys and asked me to initial the 4-page contract and sign at the end but never mentioned he'd sneakily added additional insurance for £101. I just signed without reading it through and got the surprise at home when I saw my bank statement. As you can see, there are several pages of people who've had this done to them. Avoid, avoid, avoid Firefly!!
Bad
3 years ago
Alicante Airport FIREFLY who is owned by HERTZ Car Rental have taken £332.78 From my credit card after I arrived back home in the UK - 2 Days after I returned the car back to Alicante Airport. The Payment seems to be for additional car insurance with the car hire company FIRFLY. A cost that Ryanair have since told me was optional but we were not given the option at the time of collection. It was not explained to me that this was an option or that we would be charged additional money. We had already paid RYANAIR the rental car cost and insurance cover on the 21st August 2020 when pre-booking the car. Why would I agree to another additional insurance cost with firefly if I had already bought insurance cover? We questioned the person on the desk at the time of pick up of the car, we asked them to make it clear to us that there was definitely no other charges as we had already paid the hire car cost and insurance - he said no there was no other charges. We were concerned about some of the figures in the right hand corner that was titled estimated charges - as this didn't make sense to us - the man assured us that there was nothing else to pay and he made it out that this was a holding fee on my card NOT AN ADDITIONAL INSURANCE OPTION. He didn't ask us if we wanted additional insurance, he disguised it as a holding fee that would be put back onto the card. We were not made aware about any options for additional insurance or that we would be charged it or could opt out of this on the document. IT WAS A PRE-PRINTED FORM! We had already paid for hire car insurance with Ryanair (Which can be seen on my statement and firefly was aware of this) It should also be highlighted that this charge of £332.78 was also not made until after we returned the car and left the country - This equating to 20 days after we picked the car up from Firefly. How can insurance be charged after the event? This is obvious Fraud and deception ! We have since found whilst looking on trustpilot.com that this is a regular occurring scam and that Firefly have conned hundreds of their customers by charging credit cards after the event for insurance they didn't agree to This is clearly FRAUD and ROBBERY I was given a pre-printed document to sign that had no options for extra insurance cover. I was deliberately manipulated by the FIREFLY representative to sign that document. I was told that the figure of 358.66 euros was a holding fee on my card in the event that I didn't bring the car back - NOT an extra OPTIONAL insurance that would then be sneakily taken from my card days after the event! I questioned this figure multiple times and the firefly representative assured me there was nothing else to pay as I had already paid for the rental and had my insurance with Ryanair. Can you tell me why insurance would be taken days after the agreement has ended?! It's completely obvious to me and many innocent customers that this is pre-meditated fraud on behalf of Firefly Car rental. You deceive customers into thinking the figure on the sheet is a holding fee and will be released when really, it's a lump sum of money that has been taken days after they leave the country and arrive home. I did not agree to extra insurance with Firefly, I already had insurance with Ryanair, I questioned the document that I was given to sign and then I was lied to Do you understand that this is Fraud? dishonesty and robbery?
Bad
3 years ago
3 Reviews
4.5 SmartReviews Score
Select Your Market and Language PULLBEAR
Choose your market and language to visit the PULLBEAR website Discover the latest trends in fashion for modern women and men freshonline
Recent Reviews
I have never bought trousers of such a bad quality. Wore them first day and saw that the pockets started ripping. Sew them. Wore two days, the holes became even worse. Was really disappointed paying 26£ for the pair of trousers that ripped on my ass straight after I dropped on the floor a lid and tried to get it. Funny but sad. The worst quality I had ever seen in my life. I do not think there would be any more attempts to go shopping in pull&bear. If you want to spend your money wise - spend it on jeans&trousers that are more expensive in better shops that would serve you longer and would be in excellent condition.
Bad
3 years ago
Just returned an item to P&B in Vienna. That a product was faulty can happen, that's fine, but the rudeness of the staff was not acceptable. Today they lost four customers for good: all of my family.
Bad
3 years ago
2 Reviews
4.5 SmartReviews Score
Recent Reviews
I placed an order and two days later, they emailed me to tell me that my prescription had correctly expired. I asked them to hold the order for another week until I could get a new eye exam. After that, I was able to email them a copy of the prescription and they shipped it out immediately! Very, very helpful and kind customer service. I was very pleased at the price as well! Will definitely order again. The only gripe that I would have about the entire process was that while shipping was fast (took 4 days via USPS), there was no tracking number
Excellent
3 years ago
I ordered an annual supply of Proclear Daily 90 pack contact lenses from 1800anylens because it was the cheapest price I could find after performing an online price comparison. 1800anylens saved me over 150 dollars on these lenses, and I was pleasantly surprised to receive them just 3 days after placing the order with free shipping. The only problem I encountered was that 1 of the boxes was already open when I received the shipment, so I immediately contacted customer service requesting an exchange. I was concerned that they would give me a hard time, but instead, they merely asked me for the prescription of the open box and stated that they would send me a complimentary box! I did not even have to bother shipping back the original box! I am a 1800anylens customer for life!
Excellent
3 years ago
5 Reviews
3.6 SmartReviews Score
Carpisa
Acquista online trolley borse e portafogli da donna e uomo Entra nello shop ufficiale Carpisa e lasciati stupire dal suo stile
Recent Reviews
Very disappointed by Carpisa! I bought a new handbag in December and a few screws came off between February and April. I wrote to Carpisa to get replacement screws, but they wrote back that they could only offer me free shippment on a new purchase and would not send me any replacement parts. Very disappointing! I won't buy from Carpisa again.
Bad
3 years ago
Failed to deliver my item. They blame it on the courier. Ordered a 110 EUR suitcase 40 days ago and still don't have it! I was travelling in a foreign country and needed a suitcase fast, but never got any sign of it. I kept contacting Carpisa asking when am I going to get it (and now since I left the country before getting the suitcase in a local shop I simply want my payment back). Because Carpisa kept ignoring my messages, I contacted my bank and am now awaiting their confirmation for a credit card chargeback. I do not recommend Carpisa! They looked okay (they have a lot of shops worldwide) but their e-delivery and customer service seriously has problems...
Bad
3 years ago
6 Reviews
2.2 SmartReviews Score
Recent Reviews
Great customer service, very friendly staff and they knew exactly what I needed. Vaporised Renfrew has been the best experience I have had at a cape shop yet... Normally it is complicated and I get sold things I don't want elsewhere...
Excellent
3 years ago
Most appaling service & wasting customer time on false errands . Spent £93.10 on a Alien Vape plus extras in store on 23 December 2018 . Returned back to shop on 27 December 2018 item faulty not fit for purpose & not satisfactory quality under the sales of goods act 2015 , Followed their own instructions to obtain replacement / refund , they refused to help at the shop 38 Shandwick Place Edinburgh. It appears that the male staff was confused regarding another customer . The matter is now in the hands of Consumer Direct & Trading Standard for full report . This is now the second one that was faulty from the shop prior to leaving the shop itself .
Bad
3 years ago
6 Reviews
3.7 SmartReviews Score
Recent Reviews
I m very pleased with Overflow Cafe! I have only signed up two months ago, and already my website has jumped 7 pages! I really look forward to my website being on page 1. If you have a website, I highly recommend you give Overflow Cafe a chance!
Excellent
3 years ago
Incredibly rude customer service. They spam you with generic SEO tips on email. When I asked to be removed from the list or get actual tips tailored to the site they canceled my account. They sent multiple rude condescending emails. Treating me as though asking to not be spammed meant I didn't comprehend working with an SEO firm. I've had my agency for nine years and worked with many other firms and agencies. This is amongst THE WORST I've ever seen a firm allow their employees to treat customers.
Bad
3 years ago
26 Reviews
4.2 SmartReviews Score
Recent Reviews
Products arrived in good time and well packaged to avoid damage. They have a wide selection on their website and offer a discounted rate than I would get from in store. They have cornered the market (I believe) on selling comic single issues. I cannot find anywhere else with that has such an up to date, varied stock that ships to the UK other than ones that only deal in digital comics.
Bad
3 years ago
Don't buy from them, they will take payment, your items will never turn up. Their customer services is terrible, they don't have a clue where your order is or what you've ordered or if you've paid for it. They are clueless. Avoid them, even if it means paying a little it more elsewhere.
Bad
3 years ago
37 Reviews
4.6 SmartReviews Score
Recent Reviews
I have tried to like Frankie and Bennys but I just can’t take to it at all! I find the food is quite rubbish to be honest, maybe a 6/10. I have been 4-5 times and never been overly happy with my food. The staff are nice and friendly, they have good music playing and it’s a nice atmosphere. However the food is just not up to scratch. Far too expensive for what you end up with.
Poor
3 years ago
Weston super mare, I went here yesterday with my girlfriend. The girl who served us couldn’t do enough for us as we made her aware that my girlfriend had a serious peanut allergy she came over with the iPad to show us what we can and cannot have food wise. The food came out fairly quick and the food was lovely as well as the service. Thank you. Jazz was our waitress too. ??
Excellent
3 years ago
30 Reviews
3.1 SmartReviews Score
Recent Reviews
The order for two Pelican coolers, 65 qt. was made 4/29/2014 and we were told that we should receive the coolers in 2 to 4 weeks. Since then, we have called several times to check on the status of this order and were told we should receive them soon. It has now been two months and we have not received the coolers. We are not happy with the service regarding this order.
Poor
3 years ago
I have used Pelican cases to protect my most valuable production equipment for over 15 years. In my opinion, it is BY FAR the best investments I've ever made.
Excellent
3 years ago
4 Reviews
3.6 SmartReviews Score
Recent Reviews
I received Back Yard Ocean's 8' x 26" Float to Fill Ring Pool this summer. It is a smaller-sized pool, which is perfect for my preschool-aged kids. The product itself was very well-packaged, and delivered quickly.The quality was very high as well, especially considering how affordable it is. The materials are quite durable, and the set-up was incredibly easy. We have truly enjoyed having our own backyard oasis to cool off in on hot summer days. The only downside is that this pool does not have a filter to clean and circulate the water. I suppose that is typical for a pool of this small size, though. Next summer, I plan on checking out one of Backyard Oceans larger, filtered pools for added enjoyment.
Excellent
3 years ago
The 16' solar pool cover I ordered was here in just a few day. It fit perfect, and the best part is no more freezing water. It stay a comfortable 80's. Cant wait to start using it next yr. Backyard Ocean is on my favorite's.
Excellent
3 years ago
19 Reviews
4.1 SmartReviews Score
boatstogo.com
Recent Reviews
I purchased a 16’ Saturn inflatable from boat to go. Communication was easy and they were responsive. The boat (which is awesome btw) arrived in good condition. Tracking took a little extra effort as some products came from a warehouse and others came direct, but a quick email clarified things...on a Sunday afternoon. All and all, great experience. Feel comfortable with them. I know I will be using them again.
Excellent
3 years ago
Pens Ncrows
I ordered a 14 foot inflatable from BoatsToGo and I have to say these guys are a solid business. The boat shipped quickly, the price was fair, and any emails were promptly answered. I wouldn't hesitate to recommend this company to friends or family.
Excellent
3 years ago
Dannytroy J.