Conference Calling Service

Had terrible experience with this seller, ordered a textbook, paid over $100 for it, was sent a taped-up annotated instructor's edition. Had to return the book, pay the return shipping myself, and struggled with them to get my refund. Will never do business with them again.

I ordered a t-shirt from this company over a month ago. They charged my credit card immediately, yet I still have not received the item I ordered. I emailed them again last week, still no reply. I called their telephone number today and there was no answer, not even a voicemail system. I sent a second email advising that if I did not receive the item I ordered or a full refund I would file a complaint with the Federal Trade Commission. Apparently this caught their attention and my payment was refunded. I wouldn't be surprised if this merchant was selling items they don't have in hopes of keeping the payments once people eventually forget about their orders. I will never make the mistake of ordering from this company again.

ordered AC/DC tee shirt beginning of December 2014.Bank have told me my money was stopped 22 December.Have tried to contact burning airlines three times no response.i don't expect to receive my tee shirt or my money back.Rip off merchants avoid at all times

Will never purchase anything from this retailer again. Used to use Canada Post as a carrier where you could safely pick up delivered parcels. The courier they use do not follow delivery instructions and do not even knock on the door when you are home but send an e mail 2 hours later with a photo saying your package was delivered. During that 2 hour span someone stole both packages. Have called 3 times to Customer Service (last one out of Africa) before I finally spoke a Customer Service Agent who did not cut me off as a result of the language barrier. Sad what has become of this once great retailer.

This is a review about the Kluft mattress bought from the Bay on Aug 2017. This is an awareness of this mattress if you want to buy a new mattress and boxspring please go ahead and buy Kluft from the Bay. If not avoid Kluft and avoid buying from the Bay completely. I bought my mattress on Aug 2017 from the downtown Bay on their big bay day sales - the original price of the mattress was over $6000 (King size) and each box spring was $1200. The warranty is for 10 years. I do understand that things don’t last for 10 years…but I was expecting to get at least 5 years out of my mattress…I just got 2 years out of it. The salesman at the Bay insisted that if we don’t buy the box spring, the warranty would be void. So I called up the Bay to tell them that someone needs to come and look at my mattress because it has sunk on both sides but one side has sunk really low. So after 2 weeks of sending them the pictures and answering all their questions and going back and forth, they finally send out a mattress technician on Sept 23, 2019. He came and did say that mattresses should not sink so low in 2 years on one side. I also explained that in the centre of the mattress it is a lot higher than the side I sleep on. The tech took all the information and checked everything and he did agree that there was an issue with the mattress and would let the bay know. I got a phone call from the bay the very next day and they told me that however much the mattress had sunk, it was within the manufacturer’s specification so they couldn’t do anything. They said they couldn’t do anything for us for the next 6 months and only after that they would be able to send another tech to revisit the issue. I spoke to the customer service department and the returns and exchange department, I also spoke to the manager and I explained everything in detail saying that as the night goes on, the mattress keeps sinking and my neck and back hurt. I also explained that I wake up early in the morning so when the tech came at noon, the mattress had again come up. At this point the manager said instead of 6 months, we can come in 3 months to see as a favour to me to send out another tech. I told him if I sleep on the mattress for another 3 months my back is going to be very sore. He said that he couldn’t do anything for me unfortunately since again it was within the manufacturer’s specifications. So everyone do not ever buy a mattress from the Bay. They were very prompt in letting me know that they couldn’t do anything about it. I have to say the Bay is going down in quality and service and their products. Especially stay away from the Kluft brand - they have the big price but the quality is rubbish.

Ordered a watch through their website on December 5th. The item was on backorder, even though the website did not reflect that when I made the purchase. An email from them assured me that since they have a "confirmed shipment arriving in 12-15 days" that I was to receive the gift in plenty of time for Christmas. Over 15 days later, no update from them. I call them and ask about the status of my order. The person on the phone informs me that they did not receive enough stock to fulfill all of the orders and that they were in the process of contacting customers to let them know. This was on December 22nd! Do not go with a Mom & Pop site, even though they've been accredited with the BBB since 2001. Rely on ResellerRatings reviews. Wish I did that in the first place. Hopefully this helps others.

I sent a old pocket watch,for a repair estimate, my grandfather had bought in the 1800's. I sent it in in its drawstring watch bag that i assume was over 100 years old. i did not get it repaired and they returned it to me without the bag. i called them to try to get the bag back. I was told they did not have the bag and they were not responsable for customer packaging. Come on princeton, an obvious watch bag is packaging. Give me a break.

Very satisfied after receiving the VCA-735 NH battery for my Canon Camcorder ES3000 just 3 days after ordering same. Phone conversation, also, was quite satisfactory. Certainly the place to order from.

I wanted to buy a charger for a Sony camcorder battery. I reached a tech support staffer without any trouble, and she provided accurate information. I then ordered the charger, which arrived promptly and worked as advertised. I'd buy from 'em again.

I'd give them 5 stars, but took 1 away for sending me the wrong order. I ordered a shirt, tie, and slacks. I got the shirt, tie, and the craziest-looking shorts I've ever seen; in a size way too big. I sent an email and didn't hear back, so I got in a chat session with Justin. He and I laughed about this, because I was able to upload the pic of these shorts, which I will provide. Because the warehouse completely screwed the pooch, he's ordering me the slacks and over night'ing them to me. Now, THAT'S what I call good customer service. No fuss, no hassle. They do need to do something about their email system that doesn't respond. I typically don't like chat sessions, am not normally up this time of day, and they beat phone calls where customer/technical support gets away with saying any ole' thing in your ear. Thank you, Justin; it was great doing business with YOU!

This is part of my ongoing "Hall of Fame" reviews. I include Brooks Brothers, as it once epitomized the easy going elegance of the clothing worn by the American gentleman. Its styles were classic ... and its fabrics were pure and natural. In its day, never did it cave to the whims of fashion fads or whimsy. Now their clothing is manufactured off shore ... their cuts are skimpy ... and they bow to synthetic fibers. This downturn bothers me terribly. The women's line is atrocious. B2, you were once an American icon ... a staple for the well-born American family. Why oh why did you cave in??? ... boo hoo hoo. Three common stars for you !!!

I was a frequent customer with Memory Express for all my computer needs, and recently purchased quite a few items from the store in in Edmonton North - 13629 - St. Albert Trail, but had a very bad experience with the customer service there. The guys at the customer service here are not professional at all, and instead of trying to help you, will only try to get rid of you in any way they can. I had a small problem with my motherboard and was trying to get some advice in solving it, (HDMI wasn't working) instead of try to help, he just kept chasing me away, refusing to say anything unless I bring the computer in front of him to see it not working. I think the loser assumed I wanted my money back or something, while I just needed some help fixing it. It turned out to be a jumper setting which took me another few days to figure out. Unfortunately I had to go in a second time since my mail in rebate was rejected. Apparently the rebate that was posted in Memory ex. website was applicable to another store. So ME claims the manufacture made a mistake by giving them a wrong code and the manufacture claims that ME made a mistake by posting the wrong info. So I don't get any rebate back. And this time another really adamant guy in the same store customer service, when I tell him this, all he does is printout the rebate and tells me to don't depend on mail in rebate, that's it. These guys don't give a damn about the customer at all, I think the management has to really give their staff some customer service training, and get rid of some of there stone faced losers.

When we were planning to buy graphic card during boxing week of 2019 and went to memory express, Calgary south location. They were telling me that we do have policy of price match and they did price match for graphic card. When we were planning to buy cooling fans and gone to memory express during same boxing week and asked for price match. They were telling me that we can't do during boxing week. Then I told him that you guys did just yesterday (during same boxing week) and his manager was telling me that that was just courtesy. He was providing completely irrelevant justification. This is double standard. They have low price guarantee and beat any Canadian store within 15 days of purchase from memory express which is clearly written on their web-site but they didn't follow even though we have purchased computer parts over C$1800. They don't have good sales staff and store manager. They don't have any courtesy.

Good prices, ordered three items on 11-14-05 at noon. paid for second day air. (big mistake) items didnt even ship until 11-17-05 which means I didnt receive them until 11-21-05. IF I were to order from them again it would only be as long as I wasnt in a hurry to get the product.

I called Discount Cell at 8:00 am and placed an order for DataPilot for my Cell phone. They assured me the item was in stock, and because I wanted the item quickly I paid extra for next day shipping. When the item did not arrive by the end of the day I checked my email to find a message from Discount Cell indicating that the item was on backorder and would ship 4 days later. They did cancel the order when I called to complain.

I placed an order of 2 books with these guys in mid-September. I don't remember exactly when I received my shipment, but it wasn't noticeably slow, so it probably arrived within a week. The books were brand new paperbacks, as advertised. No complaints whatsoever from me. Would definitely consider buying from again, and am recommending to others.

I ordered two books, one hardcover and one soft, advertised as new, on 10/22/03. They arrived two weeks later. The softcover was bent a bit but acceptable. The hardcover, however, had scuffed and scratched covers, front and back. The back cover had been imprinted twice, upside down by a high-impact stamper with gold leaf. This covered approximately 8 square inches of the book's text, obscuring it. The stamp reads "SPECIAL COPY CANNOT BE RETURNED" and includes a logo that reads "Pearson Education". I was able to scrape off the gold leaf but the back cover is permanently embossed. This was certainly not a new condition book. I will keep it but I will never buy from them again.

Placed order 3 weeks ago, still hasn't been shipped. No phone number to contact them about this. No contact information whatsoever to cancel the order. You have to send a message through their own website, that's the only way to contact them about anything. Very unprofessional.

I have completed 6 orders from this site (7th in process right now). All have been shipped on or before the date said (except one that was shipped a day late, most likely due to it being placed during a weekend). Shipping dates are usually the day after you place an order, or two days after. All have arrived, at the worst, on the day specified (most a day or two early). I have never had a problem with a missing item or a wrong item or a bad charge on my credit card. One time an item was delayed at the warehouse, so they made two shipments (the first with everything that was in stock) without extra charge, both arriving within 24 hours of each other. The selection is great, the prices are good, the shipping is fast and accurate. I will continue buying from here as long as there is stuff I want to get.

ordered one day received the next. Super fast and way cheaper than anywhere else online. Will definitely use them again.

Ordered first time on 10/20/17, 2>16 year Mystery Boxes. GearXS says it shipped with tracking number. UPS shows still not at their facility. 10 days and nothing . Cannot talk to a person. Have asked Paypal to cancel at this point. Don't feel like a valued customer. Very poor Customer Service/response. Would like for it to have gone well. Very disappointed in this company.

Ordered a laptop motherboard .great company fast delivery..works great ..thanks

I ordered a PCGA-PRZ1 port replicator for my Sony Vaio PCG-Z1RA. Pros: Arrived 3 days ahead of schedule, packaged nicely, no apparent damage. Perfect for my college studies where I carry my laptop around frequently. Customer service was easy, and provided me with a tracking number for my package. Pricing was fairly reasonable and low compared to sonystyle.com, which was $199 with free shipping. The total I paid for was $154 + $15 = $169, so I saved about $30 after shipping. Cons: Did not include original box, so I could not register my port replicator. Not even sure if this product was new, since it wasn't in it's original box, but had most of its packaging. Shipping was outrageous for such a light product (2 lbs cost $15 for Airborne Express ground). Not sure if the product was insured. Overall was pretty good. I just hope this port replicator doesn't break.

Ordered a Home Theater Master remote control MX-700 today at 1:30pm and received FedEx tracking number for overnight shipping at 1:55pm. That was extremely fast. In addition, customer service sent an email to clarify that the product needs signature when delivered. I would recommend this store to anybody who looks for a good price on remote controls as well as excellent service.

I had a great experience with Susan from Surf. I called first to get a stock status and was told that I could have my order shipped that day if I got it in early enough. I told her that I'd enter it right away and she said that she'd watch for it. A couple hours after my order was entered, I got a notice with my FedEx tracking number. Great service, great price!

I ordered a Laserjet II toner cartridge on April, 19, 2006. My order was shipped on April 19, 2006 (the same day)The price was about $29.00 including shipping which I think is very reasonable.I had it shipped the cheapest way, FedEx Saver which cost me about $8.00. It arrived April 21, 2006 (three days later) in good condition. It's a remanufactured toner cartridge which virtually all are now days (yes even the "new" ones from hp for 8 times the price). so, I give Neximaging.com a 100% satisfaction rating. What more can I ask for? It just doesn't get any better than this! UPDATE: The toner cartridge arrived sooner than expected. When I installed it in the printer it worked perfectly. I have no complaints whatsoever. I will definitely order from this great company again.

I placed an order #51152 for Toshiba Copier Staples - Part #Staple700 for a price of $8.99 each. I placed this order via the web, followed all of your instructions, placed our credit card information on this for purchase, printed my Order Information page then I receive a phone call from Debby (one of your reps) who stated that the price for these staples was listed incorrectly and the cost is $139.99 each. Now, I do understand how errors occur, as I am a Client Resources Manager, however if I quoted a client a price and the client has submitted payment, then I find out this was the incorrect price, I would have to eat the difference of the cost. I do not feel that you should punish your client due to an internal error. Maybe you should do an audit of your web site to determine if there are additional errors on pricing so that you will not get another disgruntled client. I see that this pricing error has now been rectified on your web site, however you just lost a client, due to the fact that you would not sell me the item at the price YOU had it listed for. In this day of Corporate America, it seems that more and more companies are totally dysfunctional when it comes to client/customer service. Automated this and Automated that, not even a live phone rep. And I also know that the loss of a client or potential client is not that detrimental to a company, however when you start losing more than one client maybe you can analyze why you are losing these clients. I just thought that I would make someone there aware of the lack of customer service and "False Advertising" your company is presenting.

I purchased 3 posters from this merchant and one of them got creased in the mail system. The merchant was very kind in that they sent me a replacement poster very quickly and even reimbursed me for the stamp. The email returns were extremely quick and the customer service is overall, excellent indeed. Very great merchant, would recommend to friends and family. Thank you 123posters.com! :-)

I ordered a poster for decorating the office I work in and my office manager changed her mind about how she'll decorate. I easliy found a phone number on the website to call 123posters & I called to cancel the order. This was 20 min after the order was placed. They already proccess the order, they rushed it to get it into the mail the same day. I was given a few options including just refusing the order to be refunded and then I got an email that they were able to fish my order out of the mail and all charged have been canceled. They did all this for someone that wasn't going to buy from them. I was impressed that they will always try to do the right thing for the customer.

order precisioncddvd-13221 from BurnSmart.com I have ordered from this company many times over the past few years and have never received an order packed this poorly. All orders are always double boxed and well packed - not this time. A single box was used and half the 600 cds ordered were broken from their shrink wrap and were loose in the shipping box. If you can't ship orders properly there are many other places that can. This is one repeat customer that is now looking for better.

In 2009, someone reviewed this company and made this statement, "Order process was relatively quick, and te dealer was not playing with price vs shipping. A couple of other sites offered the product at $0.01, but the shipping was $50!!." Well it's now 2017 and things are WAY different. I came across this company five years ago and noticed that their items cost less than their competitors but when it came time to check out, the friggin' shipping cost for a $12.00 item was $30. I had forgotten about this site because I never bothered ordering anything at that time because of the gouging. I'm searching again for recording supplies and came across their website again. I was excited to see the prices were a few bucks lower than others so I ordered a few things and went through the check-out process. I ordered two items, $28 & $22.99. Fine and good. Then I plug in my State and zip and press the recalculate button. Shocked beyond measure, the shipping cost for two items was $55.71 UPS standard. I've ordered these same items from other sites at higher cost but lower shipping fees. Why would I pay more to have the item shipped than what it costs. From five years ago to now, this has NOT changed. At BurnSmart, no matter what is ordered, the shipping costs exceed your order. I would have paid double. I did the math and went back to the other sites. All told, their items may be a few bucks higher but you pay less overall because the shipping fees are far less. I've been checking around and while this is also being done on places like Amazon and ebay, at least it's reportable. Come on BurnSmart! Stop hiking up the shipping cost of an $8.00 item to $30. This is shameful. Please, don't just read this and take my word as gospel. Go to their website, drop a few items in the cart, go to check-out, calculate the shipping cost and see for yourself. BEWARE, BEWARE, BEWARE, SHIPPING GOUGING!

Purchased a Min DisplayPort to HDMI Adapter with standard free shipping for only $8 and received it in five days!

TheWireless USA alias SF Planet, delivered to me the BlueAnt Q2 that I had ordered from them. It worked for a few hours and suddenly died. Impossible to get it charged again, doesn't power on anymore. This online business is clearly a fraud. They take your money the day you order, and then send you a poor copy of what you ordered. They are operating from China. Don't buy anything from them.

I ordered hats there as well (beginning of december 2011 and has still not (now it's the 18th feb 12) received my hats. Isn't there anything to do? Shall I just accept it as lost money??? Hope somebody can help me... Thanx - Anders

I ordered 3 hats on 7/6/13 no hats no reply's and no refund I would not deal with them ever again they are a sham stay away

I needed a hard to find 5.25" motherboard for a GPS system at a golf course. It went out the Thursday before Memorial Day weekend and we really needed the machine up and running. I found it online at Orbit Micro and had it the next morning. The price was good and the packaging was spectacular, couldn't have hurt it if you had thrown it off a roof. I am extremely pleased with the service that I received. Will do business with again.

Bought a PCI Express 8x to 16x adapter that allowed me to use a PCI-E v2.0 x16 video card into a PCI-E x8 slot, as x8 video cards are not available. The adapter was shipped immediately, and arrived as expected. Very happy!

Ordered a replacement bumper from them, it arrived two weeks later than stated, broken and unusable. Tried contacting them multiple times, will not respond back. Hoping Amazon will refund my money so I can purchase a bumper from someone else.

After 10 days and charging me $3.95 for handeling he finally shipped the part. Seller sound like an idiot and even hangs up the phone when you complain. Never buy there again

I have had an active account with TigerDirect for my business since 2010. I have had nothing but great experience from them. They are a great local re-seller with great products for great prices and I always receive them within a reasonable about of time. I came to this page and saw all the negative reviews. I had to share my experience because every company has their flaws. But this is a good company and I think this page just shows all the bad. But people with something negative to say are usually more likely to go through the trouble of making a review. So this is just all bad exposure... There's nothing wrong with this company. They don't scam anyone. They are just trying to run a business....

I've been using TigerDirect for years now, I've never had a single problem with them what-so-ever. I use the Canadian version of the site and EVERY single time I have ever ordered from TigerDirect it's always been at my door within 3-4 days unless there was a slight hiccup in shipping or my credit card was giving them a processing issue. I had an issue where they sold me a dead RAM stick, contacted customer support and asked for a refund, they said to send it back so I did, $20 to ship it back through Canada Post and they gave me a full refund on the product. TigerDirect is a wonderful company to deal with in regards to computer parts. I've never bought anything else from Tiger other than parts to build PCs and laptops and headphones, but I've never had one single problem.

Ordered two digital optical cables on Saturday, shipped same day, got on Monday via Priority Mail. Prices were very good for excellent quality cables. Very happy with purchase

I placed an order online thru BuyExtras.com website and my credit card was charged on October 4,2009. The company sent me an email on same day confirming my order and the amount charged. I waited for my order for several days but nothing arrived. Finally on October 21,I found out based on their website that my order was cancelled. I was under the impression that my order was shipped already since my credit card was already charged. Worse, I was'nt notified about the cancellation and the fee was'nt refunded back to my card. I tried to look for a customer service phone number on their website but I could'nt find any. I just sent an email thru the company's website informing them about the problem. I guess I just have to wait for their reply. I always use the internet for years to make purchases online and I've never experience somehing like this before.

I have just received my first order with this company. The transaction was easy, and shipment was fast. Although I didn't have much "personal" contact from them, they did send email confirmations for every step, including my tracking nubmer. So far, so good!

I recently placed an order with VertexPC. The transaction was very pleasurable and easy. I got my shipment very fast. I received email confirmations from the company with all tracking information included! Thumbs up to Vertex PC. Thank you, Jean

Item showed as $77.99 when i saw it on the site. I placed in my basket and it was $82.99. I called customer service with no result other than a stubborn girl who had been working for superbiiz.com for 5 years said she couldn't do anything for me. So i went on the chat and spoke to Libby who helped me and honored the rate and now I'm yet another happy customer thanks to sweet Libby

I needed a Mini ITX motherboard for a downsized case and 7-year old parts. SuperBiiz had the exact motherboard I needed at a reasonable price (found via google.com/shopping). I bought it Monday, and it showed up on Wednesday. Part's installed and computer's running great! Very pleased, will use again.

I was looking to replace my workstations GPU with one with more RAM. I found the K5000 card that I was looking for at $100 less then everywhere else. Not only was the card in pristine condition when it arrived but it arrived earlier than expected and packaged extremely well. Customer service emailed me every step in the process and answered any questions I had before purchasing. Im very happy with my purchase and will be back to shop with them again for sure.

This company should be investigated. Stay away or at least look around for other reviews on different sites. $220 monitor ordered online with no obvious mention that it was refurbished, and I am sure I looked for this info. Only worked for half a day and cannot be replaced since it was (surprise) the last unit. No other similar product and they agreed for a refund, but: I have to pay to ship the $20lbs back. Since I argued that they should incur the cost of their mistake, I was told that they kindly waved the 20% restocking fee (for a dead product), and that they would put it back since I was (sic) childish and vindictive to think about filing complaints and posting reviews, although they are not affiliated with the BBB, which in itself says a lot. I now read that they also ship for free, but add this charge back if you return the equipment. In my case, I would lose $178 for nothing and they get the monitor back to rob someone else. Save yourself the stress and the hassle. Pay $20-$50 more and get something new from a reliable and honorable source that will arrive on time and work.

Books were received 9/25; today is 10/11 and still no payment. After they received the books, they adjusted the book offer less $12. Sold other books and shipped the same day—already been paid by them for about a week now. I won’t use this service again.

They bought many of my technical books that weren't too old. The prepaid label worked well. Their instructions were clear and understandable. After receiving my books payment through PayPal was efficient and quick. I will continue to use their excellent service to sell my books.

I have ordered DVD's from CD Universe for about a year now. Making 4 or 5 purchases in that time, I have discovered that this company cares about it's customers. The prices are very good. The shipping of 3-7 days is great. If the items are in-stock, they usually show up at my door in 2-3 days. Will definitely use them in the future. I highly recommend them to everyone.

I've ordered from cduniverse.com many times over the course of the past few years. I've got nothing but great things to say about this place. Where to begin? I've purchased numerous music CD's. They're always the cheapest...especially when compared to Amazon. Shipping is fast and packaging is good. I've never had a damaged product and nothing has ever taken longer than 5 days to receive. My latest purchase came today. Actually, I purchased 3 DVD's yesterday, and then purchased a 4th today. All the DVD's were $2 to $8 cheaper than Amazon. Further, with the purchase I made this morning, it actually gave me the opportunity to include it with the order I made yesterday without increasing my shipping charges. You know that most other companies will not let you combine multiple orders over multiple days since they want to gouge you on shipping. I could't believe that CDUNIVERSE.COM gave me that option. *NOTE - if you're buying a music CD, they have 30 second snippets of EVERY song on the CD that you can preview. GREAT FEATURE. Most other sites only let you preview half the songs. Bottom Line: Do not hesitate to buy from this site. Great prices, fast shipping, good packaging, good purchasing/shipping updates via email. They're fantastic!!!

1/28/2009 I shipped my books to efollet.com for resale. It has been a month and I have not heard from them. Last week I sent an email asking if they had received the books, but they did not reply. I had to go to their website to hunt down a customer service number (it's 1-800-381-5151). I spoke with a representative, who told me that during the busy season, it takes a long time to process orders, and that my books had not yet been checked into the warehouse. So efollet.com loses points for (a) not responding to my email, (b) not providing easy access to a customer service number(I had to search for it on their website - it should have been included when they sent the initial email confirmation of my order), and (c) not giving any type of estimate on how long it takes to process an order. If it takes a month or longer to process an order, they need to inform people of the potential delay. Firstclassbooks.com, on the other hand, mailed me a check within two weeks after I had sent them a book, so I'll use their service for future book resales.

I tried to sell two textbooks to efollet back in June 2018. They said they would be able to process my books within 2 days, and I would get money for my books within 2 weeks. That is a straight up lie! I didn’t hear back from them until the end of September 2018!! I called their customer service number multiple times over three months and they were very unhelpful. They said their system that they use to process books is so slow that it takes two to three months to process a textbook. In short, don’t waste your time or effort trying to sell your book to efollet.

Awful experience with this company. I was sent a part that does not work then when I called to return it I am told "oh in order to use the warranty you must send us the part back so that's florida to Texas I believe which is definitely going to take more than just a few days then I'm told that "once we receive the part that you want to return then we will send you out a new different one that "works " I told the woman who is telling me the company policy on how their "warranty " works that I can either do that or pay a $60 deposit right now over the phone and they will shop me out a "working " part that I need and I once i send back the first malfunctioning part they sent me and it is recieved then i will be refunded my $60 deposit . So that is how this company's "warranty works" what a scam and I have spent over a hundred dollars and now all I can get is my time wasted while they polish up another refurbished piece of junk and send it out in Hope's that it will work for me. SmH never again please steer clear of this company and stick to you local autopart store like I should have .

I think a class action lawsuit for false advertising is needed. In fact, in some states there can be criminal charges associated with false advertising. Even one person can sue them for this in small claims court. Sometimes that's all you can do to sit a company down and let them know the BS isn't going to be tolerated. They send faulty parts, leave people on hold for hours, make returns next to impossible, send parts that do not fit car and tons of other issues. There are bad reviews everywhere for this company on the Better Business Bureau, Amazon, EBay, Trust Pilot, Reseller Ratings, Yelp and it's the same thing over and over again. They advertise the EXACT opposite on their website and when you call into their customer service line. It's false advertising and it's about time we get these jokers legally to stop the BS and lies.

I ordered the exact replacement turn signal bulbs for the Buddy 50 plus a pair of replacement rear view mirrors for the same scooter. They came quickly and were packaged well. The mirrors are 8mm reverse thread and fit perfectly besides being a bargain at only $16.99/pr. The bulbs are 12v 10w amber with the BA15S base. If you use the readily available 1156A bulbs you risk depleting your battery prematurely because they are 26.9w. I was skeptical because of some of the review I've seen but that has to be a different company. The fact that there is no phone # is scary but I made a mistake on my first attempt to order and I emailed them requesting it be cancelled. They emailed me right back with a confirmation that it was cancelled and I placed my new order. Very happy with the products and the company.

I am great fan of Extreme Scooters.biz, I have placed Two orders with them for a total of six scooters,I have not run into any problems with the Scooters,very happy with the Scooters, the Customer Service is top shelf, the Team at Extreme Scooters cares for thier guests. Chad, goes and went the extra mile for me. I am in Retail Sales and I would like to have serval of his kind on my team. Bottom line folks! Great product, Great service and an outstanding Company to do business with, I will buy again and again from ExtremeScooters hands down. Happy In Sandwich,IL (yes "Sandwich")it a real place

I recently purchaed a larger harddrive (1TB) for my laptop. Drive Solutions also recommeded a solution for ghosting my current harddrive onto my newly purchased one. I took them up on their suggestion and purchased the ghosting software and equipment. I am so pleased with the outcome of my purchases. It 4 hours to ghost and install my new 1TB harddrive and when I booted it up everything was there for me - all my programs. Oh and I should just say that I was 'giddy' with joy with all of the free GB's I had for file storage. I would indeed recommend Drive Solutions to all my friends and colleagues in need of harddrives and data transfer solutions.

I purchased a Western Digital 500G hard drive to replace the faulty 320G drive in my Toshiba L305D.Once installed, the new drive accepted my Recovery software seamlessly and I was back in business. My only complaint...I emailed Drive Solutions to ask if the 320G to 500G swap was possible and never got a response. I took it upon myself to order the higher capacity drive and hoped it would work (same interface). The end result was good and I am pleased with my purchase, both quality and value.

I ordered two items from GameBaz - one through the site itself, and one through their Shopping@Japan service. The quality of service is far beyond 99% of online retailers (especially in terms of communication), shipping was fast enough, and the Shopping@Japan service is comparable to similar services in terms of price, but much less painful (you don't have to sign up for an account and make a deposit in advance; you just send them the webpage you wish to order from, and they inform you of all fees). If I have one complaint, it is that their prices seem to be all over the map. You can find deals, certainly, but some items cost way more than the standard market price. I think this is a function of their prices being strongly influenced by their own supply. In any case, I highly recommend GameBaz; I came away completely satisfied and will order from them again in the future.

I was contacted by the staff of Gamebaz after I could not pick up my package from the Austrian post office in time before it was sent back to Japan. The Gamebaz team contacted me the same week without needing to be asked and arranged for re-shipment right away. I was very pleased with the fast and efficient service Gamebaz provided, and the friendliness and politeness of the staff I talked to. Thank you, Reino Hoeltl

I ordered a case for my wife,s ipad and a few other items total $90.85 on dec 2, 2011, when they sent the order conformation the total charge was $9,000.00 and stated it was a preorder( had no idea what that was) and after I paid for a 3 day shipment the pre order meant that it would not be sent out until 10 days. I canceld my order on the 9th of dec. and the chose to mail it anyway on the 12th of dec. I never recieved the package so the mailman returned it. I had to dispute this with my credit card company. and was charged only for the shipping each way. these people are terrible to deal with I would check out ther reviews befor I did any business with them.

June 30, 2005: company refuses to honor a 15% discount code listed on their own site, telling me it's expired. The page listing the promo offer for 15% off is live on their site, with no expiration date listed. Very disappointing that they will not honor their own advertised specials.

Access Micro claims that their motherboard combos are assembled and burned in for 24 hours before shipped to insure compatability and maximum performance. I noticed that my order was shipped the same day it was ordered, which is good , i love a quick response. I just assummed that it was already assembled and burned in before i ordered it. It may do some good to mention on your webpage, that your mobo combos are pre assembled tested before they are ordered. Your current statment seems to imply that when i order that is the time of assembly. Its a little misleading.

I am a big fan of Access Micro, I've ordered from you guys for years. I will contiue to do so because of your superior service and quality.

I have never had such a bad experience with an online merchant. I placed an order on Dec. 8th. I have yet to receive confirmation of my order despite 2 emails and 2 telephone calls. I have no idea if there was a problem with my order or if it will be here by Christmas

I order from Funagain every year when the Games Magazine's Game-of-the-Year list come out. I love being able to see the top games, read reviews to see if they really sound like fun, and to fill out my order with some games I wouldn't have thought of trying. So far, Funagain's recommendations haven't let me down!

I returned a bra to them, with my exchange choices, and not hearing anything for a month, called the toll free number. The woman that answered definitely needs lessons in customer service. Bonnie (?) over-talked me, never allowed me to speak, interrupted me when I spoke. What I wanted to say was not important to her, only what she had to say. I was originally gonna keep my exchange on back-order... but after this experience, I canceled it. I can order from somewhere else where they actually appreciate their customers. Now I'm just hoping to get my refund.

this is a copy of the letter wrote to customer service this is regarding an order i made a month ago for a $100 gift card that i never received. i never received it via mail like it should have been sent. i wrote a letter to customer service more than once inquiring about this, and they responded that it comes in an e gift card. their website never stated that anywhere! and the picture of the gift card, is an actual gift card, not an e gift card. so customer service then proceeds to tell me that they were going to resend it to me, and also that "i" was supposed to log into my account on their site, to view it then print it. really? im supposed to know to do that for something i ordered that was never stated to do so! so not only did i never receive the email that customer service said they were going to send that was a copy of the gift card, but i tried logging into my account as they told me and tried to re-send it numerous times to myself, each time i did, i got an email back saying that its undeliverable. customer service is a joke, their policies are ridiculous, when i made an order one time a few years ago i should have learned my lesson then. items took weeks upon weeks to get here, literally so long and so many messages i had to send about the whereabouts and i kept getting the runaround. then the items get here, i paid for quality items, they were cheap and not as described by any means, so their return policy is not clear at all. if you go to their site and read their rules for return criteria it is unreal. if you order more than 1 of a kind items, only 1 is refundable. and then youd still be accessed a %15 surcharge fee. returns for refund must be postmarked 30 days from ship date, but thats impossible because they either never send the items or they take longer than 30 days. an you have to pay the return shiping. i have never in my life gone through this with ANY ANY ANY COMPANY OR BUSINESS. I tried to return all items a few years ago, and they gave me a credit months later. i forgot i had it, and decided to purchase a gift card a month ago for someone for a gift card, never got that and am out even the credit, and the $100 gift card "OK I AM REPORTING YOUR COMPANY AND WEBSITE TO THE BETTER BUSINESS BUREAU AND AM ESCALATING THIS ISSUE WITH YOUR COMPANY. YOUR SITE IS SUCH A SCAM!!! YEARS AGO I ORDERED ITEMS FROM THERE, THEY TOOK WEEKS AND WEEKS TO GET HERE, THEN YOU TOOK FOREVER TO GIVE A CREDIT FOR THEM WHEN I SENT THEM BACK, SO I DECIDED NOW TO ORDER A GIFT CARD TO GIVE TO SOMEONE ELSE WHICH WAS A MONTH AGO. NO WHERE DID IT SAY THE GIFT CARD WOULD BE EMAILED. WHEN YOU CHECK OUT IT SHOULD SAY, IT DOESNT. SO I EXPECTED IT TO BE MAILED, YOU KNOW LIKE AN ACTUAL GIFT CARD WOULD BE, BUT NO OF COURSE NOT. I WAITED WEEKS YET AGAIN, FOR SOMETHING THAT NEVER CAME, THEN RECEIVE A MESSSAGE FROM YOU TELLING ME I NEEDED TO GO TO MY ACCOUNT TO GET IT. WHICH IS BULL. WHAT COMPANY DO YOU ORDER FROM THAT YOU HAVE TO DO YOUR OWN WORK TO OPEN YOUR OWN GIFT CARD!? RIDICULOUS!!!!!! SO, YOU SAID YOU EMAILED IT TO ME, I NEVER GOT IT OF COURSE, THEN WHEN I DID WHAT YOU SAID BY GOING TO MY ACCOUNT AND SENDING IT TO MYSELF, WHICH I HAD TO TRY TO RESEND IT 3 TIMES, IT NEVER CAME AND WHEN SOMETHING DID IT SAID IT WAS UNDELIVERABLE. NOT TO MENTION THAT I THE CREDIT I DID HAVE WAS MORE THAN $100, SO FOR ME TO NOW ONLY HAVE $2 AND CHANGE LEFT FOR A CREDIT, IS UNKNOWN. BUT IT DOESNT MATTER WHETHER I HAD A CREDIT OR NOT BECAUSE YOUR COMPANY NEVER ACTUALLY GAVE IT TO ME. GIVING IT TO ME, WOULD MEAN I WOULD HAVE HAD IT ALREADY AND I DONT, AND I SHOULD NEVER EVER HAVE TO GO THROUGH ALL THIS CRAP FOR SOMETHING I ORDERED A MONTH AGO. I AM GOING TO BE REPORTING YOUR SITE AND ESCALATING THE SITUATION. I WILL CHALK UP MY $100 GIFT CARD THAT WAS NEVER MAILED, NEVER EMAILED (AND NEVER STATED IT WAS AN E GIFT CARD ON YOUR SITE). I HOPE YOUR SITE AND COMPANY GET SHUT DOWN. YOU DO NOT KNOW HOW TO RUN A BUSINESS. THANK FOR ABSOLUTELY NOTHING. THIS IS B.S."

Ordered dell laptop hinges and was delivered to India in about 10 days in great condition. Thanks!

I received outstanding service from Krista. There was an issue with part compatibility that she figured out and took care of the problem. Excellent communications and responsiveness. I primarily have Dell hardware and will be using Parts People in the future. VERY fast shipping too. So rare to get great service anymore. Thanks!

It's always a pleasure sure to work with TechExcess, especially with Todd, since he always gives me quick responses and help with any questions I may have. This company saves me a lot of time and it's greatly appreciated! Fast delivery and great merchandise this is the place to buy from!

I ordered a laptop screen from these guys - spoke to Todd Gillespie specifically. He helped me figure out which exact laptop screen I needed. After it arrived and I installed it, it didn't seem to be working right (just cycled through primary colors rather than display the Windows login screen). Todd was glad to speak with me by phone to get it resolved. It turned out I just hadn't securely fastened the cable directly to the connector on the back of the screen. Did that, and it boots up great now. This is where I will buy all my screens from now on!

I ordered 4 "mystery boxes of stuff" on November 27th. My wife ordered 2 "mystery boxes of stuff" on November 28th. Boxes arrives and we got the EXACT SAME ITEMS. Why was I charged for 4 when I got the same items as an order of 2? I called their 800 number. Was told to email support. I emailed their support and got no reply. I called again a few days later. I was told to email support again. I told them I had. They said there was nothing they could do, other than "relay the message to their 'box of stuff' department". I emailed again. No answer. I called back again. They said they would once again relay the message. I am now forced to take this up with my credit card company. I will never shop HomeandBeyond.com or Polsteins again.

This order was placed online at www.homeandbeyond.com on 6/29 and was originally shipped on 7/2. I received an email with a tracking number. On 7/7 the package was returned to origin by UPS - reason on UPS web site "This package was damaged in transit. UPS will notify the sender with the details / all merchandise is being returned". When I didn't hear from Home and Beyond by 7/16, I called Customer Service and was told it was waiting for management approval and he will get it out ASAP. I didn't hear back and on 7/20 I sent an email to customer service - I received a reply with a ticket code stating someone will contact me. Didn't hear anything and on 7/24 I called Customer Service and asked to speak with a manager. I spoke with a Supervisor who apologized and told me he would ship it out express that day. After 4 days I called Customer Service and asked if my order got shipped yet. I was told it was scheduled to ship that day (the 28th) and I would receive an email as soon as it shipped with a tracking number. On 7/29 when I didn't receive an email, I called Customer Service again fully planning on cancelling the order, and I was told it shipped yesterday. When I got home from work it finally arrived. I would never, ever purchase anything from this reseller again. This company is the worst I've ever dealt with.

Have been a customer for 3 years. Recently ordered a partial system, assembled. System crashed on software installation. CS customer service told us, first off when we called, that it could only be the memory. We ran Memtest, and it was. We ordered a new stick and got a prompt refund for the old one. I have never had a bad experience with Computer Sonics, and, in fact, have set up commercial account with them through my workplace as well. We received excellent customer service and product support from this reseller and will continue shopping here. Highly recommend!

Much improved service over two years ago. I had been a steadt customer and a few years back things looked bad - high turnover - bad service etc... I was pleasantly surprised this time around. Still room for improvement but at least on par with the rest of the store front crowd in the area.

I ordered pet meds through 1800PetMeds and i have been ordering items for years from them. This is my last and final order. I realized I had ordered the wrong pet meds when the box was being shipped. I received the shipment and refused the shipment because I knew I had ordered the wrong item. The order total was 327.66. After I refused the shipment I logged on to 1800PetMed website to send them and email and let them know I returned the item, this was April 30, 2020. I received an email from 1800PetMeds stating that their refund policy was I would receive my refund in 7 to 10 days. On April 26, 2020 I still did not have my refund. I filed a Better Business Bureau complaint and immediately i received a phone call from 1800PetMeds. Ms. Kim Klemm apologized saying 1800PetMeds was not aware of me returning any items, even though I had corresponded with their rep on March 30, 2020. Ms. Kim Klemm also stated that I should not have been told that i would receive my refund within 7 to 10 days because of COVID-19. Ms. Klemm responded to the BBB complaint and said 1800PetMeds was not aware that I returned anything to them but I supplied BBB a copy of the email I sent and received from 800PetMeds. I has now been over 30 days and I still dont have my refund of 327.66 back even though Ms. Klemm stated she processed my refund it has not shown up on my credit card. My guess is I will wait another 30 days to receive it if I ever receive it. Because of the dishonesty and the lack of attention to processing refunds at a time like this when many people are jobless or confined to their homes, I would seriously think twice about shopping with 1800PetMeds. I have been a loyal customer for many years but this is my last and final purchase with them for these reasons.

This site is very easy to use and ships quickly. They will contact your vet for you to confirm information, which is helpful. I've had to order heartworm meds from them when my local vet sold out and was glad to be able to do so.

Wanted to add my 2 cents to the reviews I saw here. I've been buying from KO for several years now and have not gotten anything but excellent products and services. Bushnell binoc's don't hold a candle to the BPOC tank binocs I bought from there. I've only gotten great service from Lee and the guys at KO. The Kobra never leaves my AK and I've never had a complaint.

I am very pleased with the rifle scope that I purchased from KO and it only took 3 days for it to get to me. I have used the scope and it works exactly as advertised. I would recommend them to others

This was my first experience with a barcode scanner. It arrived sooner then I expected, came with easy set up instructions, and was in use within an hour after arrival. Thanks for making this a great experience with your company. I will be ordering more in the future.

We purchased a license online (Enterprise Browser Device License) in October 20th 2015 but we received it almost 2 weeks later... But I have to say that that the experience ended up being more positive than initially and later we purchased other stuff with a better experience

good site for sectionals. Price is good. Pay reasonable shipping fees. Overall the best deal even with shipping and if you order several at a time the price per sectional gets even better bc of the shipping savings.

Although the page from which i ordered generated error messages telling me that there were problems or incompletions with the information i gave three times, the site apparently requested authorizations from my bank all three times. My money is on hold at the bank (three times the purchase price) and ipilot "customer service" will neither answer the phone or return my calls. The bank will not release funds until ipilot faxes an explanation or until the authorization expires and i come to the bank and fill out an affidavit. Baaaad customer service!

I ordered 4 bottles of wine a week before Christmas and entered the code for 1 cent shipping. The e-mail confirmation I received showed the 4 bottles, 1 cent shipping and that the order would be received Dec 27th. On Dec 22nd I received 3 of the bottles and a receipt showing that I was charged $26 in shipping less a $17.**** credit. I contacted customer service and wasted over 2 hours of my time trying to get them to refund the extra $8 in shipping. The cs rep kept referring to the invoice I received and kept stating that I had chose expedited shipping even though I had sent him a copy of the original confirmation I received. DO NOT USE wine.com to order anything. They will rip you off for additional shipping and pretend like you made that choice. (I did tell them not to bother sending the 4th bottle...for fear I will incur more outrageously priced shipping charges.)

Placed an order one week before Christmas because they stated free two day delivery, thinking I would have this by Christmas. Well delivery date of 12/20/16 came and nothing I called the next day 12/21/16 and was told it was shipping out and I would have it on 12/22/16. Nothing...I called again on 12/23/16 and asked to cancel my order, was told I couldn't cancel because my order was in process status. They had a lot of employees call in sick around the holiday and couldn't get my order fulfilled as promised. Was again told my order would be shipping out on 12/27/16. As of today, I still have nothing and I am being told the same thing....My order will ship soon and a tracking number will be generated. I am contacting my bank to try to get my money back. This company doesn't even deserve to be rated one star!!!

Been ordering materials from them for over six years. Fast friendly service. Never had a issues with a order or the quality of the product.

1st time buyer, will definitely repeat. 1) Placed order @ 3pm, but screwed up & didn't get a cable I needed. 2) Called support number (clearly posted on website). Friendly native-English speaker answered on the first ring. 3) Rep found order in less than 3 seconds. 4) Rep knew stock # for what I wanted off top of head. 5) Modified my order with any hassle. 6) Received professional-looking updated e-mail invoice in a few minutes. 7) Had UPS # that evening; UPS had my package @ 5:30am the next day. 8) Package arrived well-packed and with all items. The only negative in the whole transaction is that the support number is not toll-free, but zero wait time and superb/friendly service is worth toll charges any day.

I ordered a part from them, they sent me the wrong one. I figured they would make good on it but instead they ignored me. I contacted them moer than 10 times with no reply ever. I sent the part back but they say they never got it. 3 months later and after filing a complaint with the BBB I get half a refund! These guys are totally dishonest! I don't know how they can get away with this and keep a business license!

I ordered an item and realized it was the wrong one. I sent them a request to cancel the order so I can figure out what adapter I need for my camera. THEY ONLY REFUNDED HALF. THEY CHARGED ME 10 BUCKS FOR THE CANCELLATION. Are these people kidding me? DO you think they maybe want to please customers so they actually order more items from them in the future. Instead they stab you in the back. THIs is a bad company and everyone should stop buying from them.

As a systems builder located in IL, we have to say that we have had nothing but EXCELLENT service with all of our purchases. We have purchased over 40+ cases and Joe Briggs goes the extra mile to ensure that our orders ship out as quickly as possible, usually the same day. For those customers that have had problems with an order and future customers, please understand that computer components are very temperamental and it makes no sense to blame the builder or seller for a manufacturer failure. Not all problems are easily resolved with just a phone call, it would be nice but it's not that simple. So PLEASE allow any company ample time to resolve an issue should you have one before posting bad comments. We had a shipment of WD Hard Drives Green Drives and 5 out of 8 were defective. It's a manufacturer problem as they drives would be recognized and the next minute not be. Thankfully, our customers were understanding that it was not our fault and we sent replacements immediately. Thanks Joe for all your hard work and dedication, it will not go unrewarded.

Bought a cpu for cheap online about 1 month ago Shipped fast and received fast. 100% working fine. Price was pretty good at the time.

I always thought that Fujitsu made great reliable notebooks and I still love the A6110 Fujitsu notebook I bought in March of 2008 from Newegg. But I bought a new Fujitsu notebook this month (June 21 2010) from directly at shopfujitsu.com manufacturer website, and I am totally bewildered. I paid about the same price as my previous notebook, yet the quality of the notebook is considerably worse than the one before it. It is too much hassle to return it now, but I am definitely not going to be buying anything from Fujitsu anymore from now on. In 2008 they had great customer service with representatives who actually cared about resolving your issue. I believe the call centers were at the time in Canada and United States. I've noticed their customer service is deteriorating from what it once was. Now that customer service is being outsourced it seems like they don't care anymore when I call customer service. They just want to get you off the phone as soon as they can and don't care about solving the problem. I've noticed alot more attitude from these customer service reps (while I was collected and cool which surprised me) compared with other company's reps and the reps talk like they don't give a rip who I am. Also while this is unimportant to me, the free item that Fujitsu was supposed to send me with the order, never came. When I called to ask about it, they said there was no such free item on my order. Next time, I'll go with Asus, Lenovo, or Toshiba. Update: Just as another review stated, Fujitsu still doesn't even give a tracking number for shipped products. The "my account" area is laughable and desperately needs upgrading and from the way representatives act, it seems their backend is just as bad.

This is the second time I have dealt with Fujitsu sales and support, and I must say that although their service is good, Fujitsu's back-end systems are horrendous. I placed an order three weeks ago and the technician said everything was ready to go. I called three weeks later wondering if they had shipped my cd-rom drive, but none of the representatives could find my order. Secondly, placing an order is quite cumbersome. Apparently, Fujitsu utilizes the serial number on the laptop to order correct parts. This becomes a bit difficult since there are various numbers on the back. Why can't I just give the support personnel the model and be done with it? Thirdly, Fujitsu seems to have various order databases all over the place. The Japanese system is not tied in with the US system. The US system is split into two. This becomes hellacious when the customer wants to get updates to an order. It's a pity, really. I like Fujitsu notebooks, but they still need a lot of work to get up to par with major IT vendors.