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Building Materials & Supplies
Building Materials & Supplies Top rated businesses in the Building Materials & Supplies category
1 Review
4.9 SmartReviews Score
Recent Reviews
James P., Concord Service Champion Rep, was courteous, personable, very knowledgeable, sincere, and honest re the capability of my 40+ attic heater. He did a thorough diagnosis, fixed the current problem, and I will see how the annual MVP plan works in the future. Totally satisfying 1st time experience.
Excellent
3 years ago
15 Reviews
2.8 SmartReviews Score
Recent Reviews
Michael fitted us a new kitchen this year. He has been very patient with us as we were going to have it done last year but couldn’t decide on what to go for. He gave us lots of options and talked us though them all and the different price points to suit our budget. It looks fab. Great start to 2019!
Excellent
3 years ago
Employed M Hock Joinery to carry out all 2nd fix Joinery a full refurb scheme. Well impressed with all aspects of his work. Kitchen fitting exceptional. No fuss nothing was too much trouble, worked in with all associated trades, no mess just an excellent job all round. Will be looking forward to working with him on my next project.
Great
3 years ago
1 Review
3.4 SmartReviews Score
Recent Reviews
6 Reviews
3.4 SmartReviews Score
Recent Reviews
This tile is GORGEOUS and worth every penny. The basketweave is larger than many which makes the pieces of Carrara larger, as well as the black squares. Quality of tile is great, as is shipping speed and condition of tile upon arrival. Haven't moved into home yet, but as of install, the tile is perfection.
Excellent
3 years ago
Very happy with overall experience. Service was helpful even on sample ordering. Product is really high quality. And I've never seen such a careful packaging in my life. This store has the largest variety of Thassos marble, great price and quality. I will definitely order here for my project.
Excellent
3 years ago
1 Review
4.1 SmartReviews Score
Recent Reviews
1 Review
3.9 SmartReviews Score
Recent Reviews
I was very pleased with my combi gas boiler replacement carried out by Arktek heating. Paul and Richard who did the work were both professional and friendly.
Excellent
3 years ago
2 Reviews
4.1 SmartReviews Score
Recent Reviews
I need to get hold of technical help on occasion, getting through to them is appalling, they hold my record of being kept on the phone waiting at 58+ minutes i then hung up and sent them an e-mail. A return e-mail promised a call back from Baxi technical, i was on the phone when they called & they left a message saying they would try again, despite another e-mail they have failed to do so. Their customer service is diabolical. I fit boilers for a living, i usually fit whatever the customer wants, but now i try to persuade them against having a Baxi as their back up is worse than useless.
Bad
3 years ago
I spent over two hours (one call) trying to get through to report a boiler fault (i have a service plan) and not once did i speak to a human or get through to anybody, that's right two hours on one call, to try and ensure my 6 year old daughter will have unrestricted heating this evening, I could not even leave a message or email as telephone is the only means of contact.
Bad
3 years ago
2 Reviews
4.4 SmartReviews Score
Recent Reviews
In October 2018 I had a new bathroom & kitchen fitted, Redring/Dimplex water heaters installed, one for each room. In August 2019 the one feeding the hot tap in the kitchen started leaking, under the 12 month guarantee it was replaced FOC. In June 2020 (just now), the replacement heater in the kitchen has started leaking, I have phoned Dimplex, and have been told that the guarantee lasts for 12 months only. THE LEAKING REPLACEMENT, ONLY 9 MONTHS OLD, IS NOT GUARANTEED AND DIMPLEX DON'T WANT TO KNOW OR CARE THAT IT IS LEAKING. FOR ALL I KNOW THEY COULD HAVE FITTED A 2ND HAND OR REFURB MODEL JUST TO GET THEM PAST THE 12 MONTH GUARANTEE LIMIT. SHAME ON YOU REDRING /DIMPLEX, IF THIS IS HOW YOU HAVE TO MAKE A LIVING, BY DIDDLING PENSIONERS, THEN YOU DESERVE TO FAIL!!!!!
Bad
3 years ago
Dimplex Product: Base Unit Fan Heater (Model: BFH24BWSR) - plinth heater I was disappointed in that the Dimplex fan heater had a fault within 6 months. Dimplex HQ were very understanding, replaced the product and had it fitted within a few weeks. This may have been just a one off faulty product as the new one is working fine. I am pleased with the Company response and the service given to replace the plinth heater. I would still recommend them and the product.
Great
3 years ago
18 Reviews
3.5 SmartReviews Score
Recent Reviews
Do they ever reply to emails? Placed an order for a cut to size piece of MDF. Expensive and exorbitant delivery charge but not much choice during lockdown. Staggered by the projected delivery time but ok they may be inundated. Now nearly a week after the latest date quoted. Have emailed twice no reply. Have now emailed cancelling the order and asking them to do a PayPal refund. They are a LEICESTER based firm and I live in the county.
Bad
3 years ago
I have reported WoodSheets.com, Trading Name of Wanna Limited, to Trading Standards. They are in breach of the Consumer Rights Act 2015, Section 49. Service to be performed with reasonable care and skill. Shockingly bad company to deal with! Highly recommend NOT giving the time of day to this company. Ordered a couple of OSB sheets on 26th May. Zero communication so I chased them on 18th June. I was told that my order was in "production" - two sheets of plain rectangular wood, nothing more. Again, no communications from them - I have chased them again, 15th July. They've taken £90+ from me within minutes, and not been able to provide decent service let alone an end product.
Bad
3 years ago
1 Review
4.3 SmartReviews Score
Recent Reviews
On line advice regarding best buy for the size of a 30x20 room... excellent service, prompt delivery, and a brilliant choice of log burner which hasnt gone out in over 20 days!!! Again they even advice how to stoke thr burner... amazing price.. i couldnt be happier
Excellent
3 years ago
3 Reviews
4.5 SmartReviews Score
Recent Reviews
Bought Floplast mini guttering from PBSL for a mini job channelling rainwater from a 2 metre long acrylic cover between a house and garage, to a soakaway to stop the brickwork from being splashed. In spite of Covid, ultra quick delivery, 2 days from placing the order. Would use again.
Excellent
3 years ago
Tuffnell's courier service let them down. Order delivered 2 days late, damaged and incomplete (Tuffnell's subcontracted courier's fault - Cooper Carriers ). However whilst both couriers were useless in sorting the situation, PBSL (Gutter Supplies) did everything to correct it out sending out replacements next day delivery by DPD. Things didn't go right first time but they sorted the issues out so I would use again. I only hope they change their delivery agents.
Great
3 years ago
4 Reviews
3.6 SmartReviews Score
Recent Reviews
Absolutely nightmare dealing with them Absolutely nightmare dealing with them, in 3 separate orders I received a faulty item, broken shower tray, and wrong colour shower panel. It is impossible to get anything correctly done through them. As I am typing this feedback I have an email from them saying that there is a problem with the returned item while I have not sent anything back yet and the item which supposed to be sent back is still with me! so I have no clue what they are talking about!!!! i.e an email from Lewis Beckingham: "We have been advised by our returns department that there is a problem with the return; [EXPLAIN PROBLEM]. As detailed in our returns terms, all items need to be returned in their original packaging and in a suitable condition for reselling. You'll receive a separate e-mail in a short while with attached images of how the return was received. You may want to use these images to raise a claim with the courier that you used. We are more than happy to get this item back to you, if you are happy for us to do so. Alternatively, please let us know how you would like to proceed. Please accept our sincerest apologies for any inconvenience caused in regards to this issue. We look forward to hearing back from you."
Bad
3 years ago
Ordered just under £900 of bathroom products from Drench and they were all delivered on time apart from the shower tray. It was delivered just about Covid lockdown time and we had to keep to govt guidelines on delivery etc, one man put it in our garage we did not sign for it. We checked through the wrapping and could see no damage to the tray base or the corners. It remained where it was left until this week when the plumber started work. He noticed a hairline crack by the waste area so I called Drench. They said tough you didn’t report this in the 2 day window so no refund. It was obviously damaged but hidden under the polystyrene packaging and so was damaged before we got it. That’s just under £300 wasted so I would never buy from them again.
Bad
3 years ago
2 Reviews
3.3 SmartReviews Score
Recent Reviews
Very poor customer service. Made 3 separate orders, not one of them was correct. Items missing in 1st order. Black Flue pipes sent instead of Stainless in 2nd order. Wrong flashing sent in 3rd order. Waited for a week for wrong items to be collected, then 2 weeks for them to refund items. Nobody rings you back. Would never use this Company again. Hopeless. Find another Flue Supplier would be my advice.
Bad
3 years ago
Ordered flue for 2 jobs On Friday and was told could be Monday but would be Tuesday which was fine as I had expressed I needed the items by Tuesday .Then on Wednesday when nothing had arrived I phoned and email until finally got hold of somebody to be told only half my order was coming and the rest might come the next day .They never bother to contact me to let me know so I then could have made other arrangements, instead just waffled on about it be someone else’s fault. Rubbish service will never use again
Poor
3 years ago
2 Reviews
4.1 SmartReviews Score
Recent Reviews
Would give zero, if I could. Purchased a pair of boots on 25 November from a ‘Silver Seller’ who claimed he posted them on 28 November by InPost24 but they have never arrived. Have spoken with InPost24, who confirm a tracking number was generated but the boots were never posted. I have to date, sent exactly 20 messages to the seller and HEWI support. For around the last 10 messages, HEWI support have responded by saying they are awaiting a response from seller, before providing a refund. HEWI do not appear to have grasped that the seller has not dispatched the boots and the seller is not responding to them. This has truly been the most appalling online shopping experience, I have ever had to suffer. Nothing comes remotely close. Fortunately, the boots were purchased through PayPal, who I am going to refer this matter to!
Bad
3 years ago
Sold a white coat through HEWI, 2 days after the buyer got the coat, apparently there were stains that were not shown on my pictures (since they were not there then) and the "buyer" forced a return, I checked her out, on her social media there are pictures new pictures where she is wearing said coat while being with a bunch of friends, all waving cocktails and being quite "refreshed" - so I am getting back a coat that is damaged and somebody wore it, poured stuff over it and I am getting a damaged item back. Closing my account, I am not running a "borrow my item for free and return it ruined and I pay postage" thing, I just wanted to get rid of items that I don't wear and offered for very little
Bad
3 years ago
17 Reviews
3.7 SmartReviews Score
Recent Reviews
From start to finish very happy with our new windows and doors. Darryl and Phil who installed our windows and doors were lovely. Very professional, friendly, efficient, very tidy no mess. Nothing too much trouble, absolutely brilliant. Would definately recommend Anglian Windows to others and would definately recommend that they ask that Darryl and Phil install them.
Excellent
3 years ago
Everything went wrong from the moment the sales rep knocked on my door. Lying, deceitful company. Wish I had checked out the reviews before using this company. If you are thinking of using this company look at Anglian Home Improvements dissatisfied customers Facebook page.
Bad
3 years ago
2 Reviews
3.4 SmartReviews Score
Recent Reviews
I ordered two items, both were delayed by weeks. One was so late that I missed my opportunity with the plumber to have it fitted. If I hadn't called the company about it, months later they would have just kept the money. I can honestly say I was really reasonable about all of this but they were sooooo rude on the phone I feel I have to leave this review.
Poor
3 years ago
I did initially have a problem with my tap I purchases but I have to say Sam got it sorted and has sent me new inserts and I am very impressed with their service dealing with the problWk We have so FairPlay to them I am very happy with their service and would recommend you use them as their service is second to none !!
Excellent
3 years ago
10 Reviews
3.8 SmartReviews Score
Recent Reviews
New self build property. Rear rock door now requires third replacement. Front door now on second replacement. Don’t buy these doors, they are expensive, nice to look at, but they tend to warp badly after couple of months. Did get them replaced by supplier, but had to pay cost of refitting them. I had upvc doors for years in my previous house with no problems.
Bad
3 years ago
At a previous address, I had a fantastic Rockdoor. As soon as we moved home I knew I wanted to replace both doors at my property with Rockdoors because I had been so impressed with them for everything they state on the website etc. Same I won’t be recommending them like I have done previously. This experience has been horrendous and a never ending nightmare. I will never do again and this is still unsolved. I feel robbed of good money, b&q could have supplied a better door for a fraction of the cost disappointed beyond belief! I placed the order in February lockdown obviously understand delayed production and installation. The issues are endless: 1.The installer Rockdoor installer turns up from 20 miles away to find he didn’t check the order and had 1 of the 2 wrong doors. 2.Fits the second door and puts a chainsaw through my internal wall TWICE AND DOES NOT EVEN MENTION IT, HE LEAVES I SPOT IT AS I CLOSE THE DOOR ! I have to call him back immediately. 3. I Inspect the door closer on the same day (fitting day) to find it is pitting and it looks like the door covering is defected. This was also discussed immediately and the installer could only report it back to Rockdoor and raise a complaint. We insisted on a replacement....this is still on-going it is now nearly September 6 months from installation of this door alone! 4. The same door does not lock easily, still waiting for it be resolved. 5. The door(s) we had on order and we have paid for (proof on order )should have been key liked, We DID NOT GET THESE ON EITHER DOOR AND WE ARE STILL WAITING FOR THIS TO BE SORTED ! 6. The front door finally arrives and gets fitted in July, 5 months from order this has now pitted and swollen. So TWO SEPARATE DOORS DEFECTED AND STILL NOT REPLACED DESPITE PHOTOGRAPHIC EVIDENCE BEING SUPPLIED. 8.Due to poor communication and response from the installer had to try and track down a contact ct for Rockdoor, note they give you a 10 year guarantee but no way of easily contacting them.(useless in other words) 7. Eventually got to Contact Rockdoor by email and telephone, done this numerous times but not had returned telephone calls or email back resolving any of this atrocious catalogue of problems! So we have parted with £2900.00 to get two defective POOR quality doors that do not lock properly and left with two holes in my wall that were not there before for that price! Appalling!! 1 star is too generous for this review.
Bad
3 years ago
10 Reviews
3.9 SmartReviews Score
Recent Reviews
The Roseview Ultimate Rose windows are amazing. They look so similar to wooden sash you really can't tell the difference and when the snow hit we were so glad we had made the investment in this superior product. My children's rooms are now very cosy, even in the midst of winter and the sound proofing is remarkable. Mario and his team worked meticulously to make sure the windows were fitted perfectly. They fully appreciated that the finish was important and did their best to deliver a great service. Very friendly and good at cleaning up after themselves. Definitely Recommend.
Excellent
3 years ago
We first found Roseview at the Fit show as we were looking for an authentic sliding sash supplier, we visited several stands but Roseview where the standout for us with quality of product and friendliness/helpfulness by the staff on the stand. We have used them for a number of jobs now and nothing as changed in our view, great product great staff and we look forward to continued use of an excellent company, well done keep up the hard work.
Excellent
3 years ago
7 Reviews
4 SmartReviews Score
Recent Reviews
Good quality timber, functional online ordering system, and helpful staff. Have ordered from them a couple of times for delivery to a residential address in London, and was very happy both times. They texted me to let me know when my delivery window would be, and arrived promptly both times.
Excellent
3 years ago
I have just watched you video on installing cedar cladding and after reading the TRADA book find all your instructions are incorrect. You have vertical cladding which should have been fixed on to horizon battens fixed to vertical battens for through flow of air. Also an air gap top and bottom so as not to trap moisture. They also recommend round head nails not punched below the surface. I am glad I did not follow your instructions.
Bad
3 years ago
3 Reviews
2.7 SmartReviews Score
Recent Reviews
Never use this company, unless you like to gamble with your sanity... Short story - no information given about whether your order is actually in stock even after you have placed an order, let alone before. Therefore "Next day delivery" boast purely random feature of the experience. Phone line almost impossible at times to get through on. Delivery of entirely wrong parts, not just one, but all of them. Lying about ability to satisfactorily correct this. Finally Petty and desperate attempts to get out of paying for the £3.90 return postage of incorrect goods. Intrigued? Here's the long story.... Initially chose to order from them because website boasts "UK Next Day delivery if ordered before 1pm". Placed order. Received cursory email to say order had been received. Decided to call and check everything was ok as nothing further had arrived by midday. Phone line was impossible to get through on. After numerous attempts connected to someone who informed me that one part on my order would take up to a week to get in stock! No indication given in the website order process or email received to indicate this. Needless to say needing items for the next day I cancelled that part as I was told the others could be sent through in time for next day. Next day arrives and I wait in all day. No delivery. It turns up the following morning instead and on opening the parcel I find that not one but both remaining parts of the order are wrong! Manage to get through to customer service who tells me he can get the correct parts to me today, he will call back to confirm in half an hour. No call back. I manage to get through again only to be informed that it will only be possible to get them in the post today, not to me. Annoyed as (add expletive to taste...) I cancel and have to run round London to find the parts myself. Next day ask for returns procedure info/ reference and am told I can "use any delivery method I want" with some obscure words about the delivery cost. I make a point to clarify that I will receive my return postage costs refunded and get further obfuscation. Looking at their website notice small print that says they will "arrange suitable collection" of any goods sent by mistake. I point this out to them. They reluctantly tell me it involves sending a label and me dropping it off for pick-up at "corner shop". This seems more hassle than just sticking it in the post so after receiving further assurance that "Yes, once returned we'd refund the entirety of the order, postage and product in full" I just stick it in the 2nd class post instead. On informing them of this I am told that what they meant was outbound postage only, not my costs...!! Pointed out they were lying again, to no effect. I guess this is part of their customer services policy, to lie to their customers. At this point I actually became amused at how shambolic, inept and pathetically venal the whole transaction had become and decided to cut my losses on the worst transaction I have ever had with any entity that purports to be able to sell me a good or service. WORST EVER guys. By a long clear margin. Congratulations. I trust your business will survive long enough to learn and grow. But... then... I doubt it.
Bad
3 years ago
After placing order received email stating item was in stock and had been dispatched, and small item was posted by Royal Mail first class and was supposed to take 1-5 days. After 4 days nothing happened so emailed. Reply said we are expected stock any day now! Also money for the item was debited. Not remotely impressed.
Poor
3 years ago
21 Reviews
3.1 SmartReviews Score
Recent Reviews
Absolute dreadful from start to finish This was truly a nightmare from start to finish. We placed the order for a 4x3mtr conservatory in January 2018 after opting for the Everest brand as Fred Clarke(salesman ) sold us the Everest dream. However it was everything but. They only finished the installation on June 22nd 2019. During that time they took it down 4 times , built the base to small, cut the entire frame down to suit the base and rebuilt the entire side wall measuring mtrs long 2.5 times. It was a whopping £31,400 as well, and was actually the dearest quote we had , but it was all a pack of lies and poor workmanship. We were sold triple glazing only to be told upon installation that they could only fit double as it was too heavy . They charged us for a skip but placed it all in the street , my wife even had one of the fitters kiss her. We have so much to say it would take at least an hour to write, so we just wanted to warn you that there subcontractor workman are a mix of very good or very very poor, you only get the good when everything goes wrong. There was zero project management and no customer service whatsoever. We are now about to descend into a legal battle regarding the final cost . So all we ask is that you do your homework before opting for Everest because are very very far from the Best.
Bad
3 years ago
NEVER use this company or it's new company everest 2020. 11 years I have been patiently waiting for them to fix my garage door that cost a lot of money and never did work properly. Now, it's gone bust. Then they start again with a new name. Don't fall for this, they are rubbish. Way over priced, never wanting to fix any of their issues. I think its dreadful that they just close and re open by putting 2020 on the end. I hope they fail. I hope you don't get caught up with their rubbish product. They make me feel sick.
Bad
3 years ago
7 Reviews
3.7 SmartReviews Score
Recent Reviews
I was a bit worried after a few negative reviews of the complany on the web, but my order went very smoothly. The info line for online purchases was responsive and helpful, and the order was dispatched quicker than expected. Overall smooth experience.
Excellent
3 years ago
It is very important to read reviews prior to purchasing from a company. I highly recommend to NOT order from these ripoffs. Their shipping rates are also ridiculous! I cancelled an order after hours that was placed online. I was told that it cannot be cancelled due to the shipping right away. Not good practice. I will decline the package when it comes. The delivery date posted is May 30 - June 2, 3020 but yet my order cannot be cancelled on May 13th or 14th... Ridiculous!
Bad
3 years ago
3 Reviews
4.2 SmartReviews Score
Recent Reviews
Ordered a gas fire but had a problem with the delivery so missed our gas engineers slot. When we came to install the fire we found we had the wrong size flu. Flames refused to take the fire back or change it as we were over the 14 day returns period. We have more fires to purchase for our other cottages would never use Flames again as their customer service is rubbish. All seems great until something goes wrong!
Bad
3 years ago
Brilliant service, we got loads of advice over the phone before ordering and they two gentlemen we spoke with were never pushy. Our new fire came when we were told it would and it was in perfect condition. Couldn't fault them.
Excellent
3 years ago
3 Reviews
3.6 SmartReviews Score
Recent Reviews
visited showroom and ordered all windows and a front door for a 3 bedroom semi. Served by David who assured us that the door could be simply fitted by our builder , who recommended them to us. Windows were fine, then the door! So many problems. Firstly, it came with the wrong handle installed, luckily it was specified on the invoice. Had to wait another month and that was me phoning weekly asking for an update, always replying we'll get back to you but never did! I contacted you three separate times, offering to pay for someone to check the door when it was installed, as it wasn't closing correctly, and was told, three times, by a lady, to contact check a trader as it wasn't fitted by yourselves. However, after having and paying a door specialist who found that the 3 metal catches on the locks were installed, by yourselves, the wrong way round! We had even got locked out and had to call a locksmith out as the locks weren't connecting correctly, and still got told to contact check a trader when I phoned for some advice. Your customer service is appalling. I didn't have you fit the door because your fitting prices were extortionate. I certainly would not recommend you.
Bad
3 years ago
I am very disappointed by their after sales customer services. We had bi-folding doors from them and one of the latches is not working any longer. I emailed the customer services 5 working days ago and got no reply. So I rang them and the woman said she would contact me back that was 2 days ago and she hasn't rang me back. They seem like a company, once they have your money, that is the end of you and their relationship and customers are left to deal with issues of their products. I will not use them again nor recommend them to anyone.
Bad
3 years ago
1 Review
3.8 SmartReviews Score
Recent Reviews
12 Reviews
4 SmartReviews Score
Recent Reviews
We had a great experience with Tile Giant - Amazing customer service in the Staines store, lovely sales staff, helpful and non-patronising. Special Thanks to Mo, He gave detailed information about the product and helps to find a suitable matching tile. It was easy to order samples. The product came as ordered - one cracked tile - quickly replaced. Delivery was punctual and the guys (MO & Chris) were helpful. I would highly recommend Tile Giant and the team in Staines
Excellent
3 years ago
Thanks guys at the Chichester Tile Giant for being so patient, helpful and fun! Had a few changes of mind all taken in good humour and finally got the look we wanted! Customer service excellent, price excellent, returns taken no quibble 'just jest' and final product great!
Excellent
3 years ago
3 Reviews
3.6 SmartReviews Score
Recent Reviews
Great service from my initial call to when the art panels were removed at the end of the event! The whole experience was great - I have never organised an art exhibition before but these guys just made everything run so smoothly! They were great an answering all my questions and communicating with me the whole time. Will use them next year if we do the same event again! Thanks a lot!
Excellent
3 years ago
short lead time to get the job delivered but they turned it around quickly, the guys delivered and installed efficiently and were very helpful. The dismantle went the same way - seamless stress free. Great service
Excellent
3 years ago
10 Reviews
3.3 SmartReviews Score
Recent Reviews
I decided to try insulation4us because I needed a pallet of rockwool and HD couldn't get it for at least two weeks (and I had family coming to help work on the house in a week). Ordered it on sunday, got an email on tues saying it would be delivered the next day (not sure if location matters, but we're in sw washington). The delivery crew called at 8am, said they'd be there in 1.5 hrs and they were. All in all, super happy with them and would definitely recommend.
Excellent
3 years ago
Ordered 2" Hunter Panels XCI. Arrived in perfect condition 3 days later. Great service and thanks to Fiona for keeping us upto date the whole time. I wish more companies were as informative with delivery dates.
Excellent
3 years ago
20 Reviews
3.4 SmartReviews Score
Recent Reviews
It was 1st class service thank you and the delivery driver was very good and helpful. Thanks
Excellent
3 years ago
Pleased with the product but it arrived 3 days early, not often early arrival is an issue but there was no crew on site to collect and it had to be done by the home owner.
Great
3 years ago
30 Reviews
4.7 SmartReviews Score
Recent Reviews
Installed my five indows several weeks ago. The fit was very good and the aggravating noise from neighbors loud a/c compressors is no longer a problem. He can now enjoy our new home.
Excellent
3 years ago
I had been listing to a blower from a car wash across the street for two months that had been driving me crazzzzy. I never expected this indow product to silence the noise to the degree it has. Fantastic product!! -- very pleased.
Excellent
3 years ago
28 Reviews
4 SmartReviews Score
Recent Reviews
I have used Northern Gas for a number of years for boiler services and previously didn't have a problem. This time was different. Trying to get them to attend for a small non return valve repair was impossible. I called their customer services 10 times over 5 days to try and get them to come with their false promises of engineer visits and the he's on his way fiction. The last straw was another falsehood of he's only half an hour away and 1 hour later he still didn't turn up was it. Top tip for this company - If you can't or don't want to do a job be honest with the customer and tell them. We can and will go elsewhere. I have lost all confidence with Northern gas and will no longer be using them in future and certainly would no longer them. Something has obviously seriously gone wrong with this company. A real let down by all those at the end of the phone. Shameful.
Bad
3 years ago
I phoned Northern Gas and spoke to a very peasant girl called Sunita. She arranged for a gentleman called Kash to visit me and discuss my boiler requirements. He was very friendly, spent time advising me of the best boiler for me. He was very knowledgeable and I did not feel under any pressure to buy at all. As he did me a good deal, I went ahead and ordered a new top quality boiler, which did everything that he promised. The fitter that came to fit it was called Adam, he spent three days at my property fitting the boiler, he was friendly and hard working and I felt very comfortable with him in my home. He did a really good job and explained all about the working of the boiler after setting it up for me. I was really pleased with the service that I got from Northern Gas and would certainly recommend them
Excellent
3 years ago
30 Reviews
4.7 SmartReviews Score
Recent Reviews
I know it's only a W/C but I absolutely love my tiles! Thank you Porcelain Superstore, I am delighted with the end result.
Excellent
3 years ago
Ordered some quartz tiles found them a lot cheaper then your high street retailers for the same product, ordering was straight forward and the customer service was spot on, delivered on the day i requested without any issues, would not hesitate in using these guys again, or recommend to others, one very happy customer with a beautiful tiled floor that all admire. Rav
Excellent
3 years ago
1 Review
3.7 SmartReviews Score
Recent Reviews
1 Review
4.2 SmartReviews Score
Recent Reviews
30 Reviews
4.5 SmartReviews Score
Recent Reviews
So.. where to begin. £1200 order for 2 Gazebo's and HotTub Decking... Delivery came with a few days and on time with there estimate. Perfect.... But when the delivery driver drives off with the only 8 posts to support the entire job I got left stranded. So raised a support ticket within 48 hours of delivery as stated on the delivery note. 3rd day of no results, no resolution. Phoned there customer support number the free mobile friendly one: 03301002530 (So you dont have to pay there rubbish money thieving 08 number..) and twice left an answer phone message. Still no call back.
Bad
2 years ago
Ordered Onduline roofing products on the Friday and delivered on the Monday evening. Sales team helpful and delivery driver was also very efficent. Driver rang 1hr prior to delivery. Ian (Northwales)
Excellent
3 years ago
1 Review
4.9 SmartReviews Score
Recent Reviews
4 Reviews
3.9 SmartReviews Score
Recent Reviews
Bought on Wednesday arrived on Saturday brilliant delivery man put in kitchen much cheaper than others Brilliant service many thanks
Excellent
3 years ago
Order confirmed on a Friday and delivery the next day. Very pleased.
Excellent
3 years ago
2 Reviews
4.2 SmartReviews Score
Recent Reviews
Didn't honour the £5 each or 2 for £8 got charged £10 Christmas candles reduced to £1 each but was charged £1.50 each. Bought a kitchen bin also that was dented when unpacked at home. Not a successful shopping trip!
Bad
3 years ago
I needed 25m of 22mm Speedfit barrier pipe quick. I checked around various websites and because I had a diamond club card B & Q was quite a bit cheaper than others that had it in stock too. As I could pick up several other unrelated things too from B & Q it was worth the 12 mile round tripto fetch it all. When I got to B & Q there was none on the shelves, an assistant checked everywhere that they might have some in the store for me and told me they haddn't had any in for a while (I took that to be days). So an unplanned trip to Screwfix to get it, which would have been a 3 mile round trip if I just went there to start with. So beware, don't rely on the internet telling you things are in stock, call the store and reserve it before making a trip out.
Bad
3 years ago
6 Reviews
4.4 SmartReviews Score
Recent Reviews
Chrome radiator rusty within 8 months - asked for a refund but they dispatched a replacement to an address I no longer lived at for 8 months ago. Promised refund and never happened and then told to get lost as they sent out a replacement even though I never got it. AVOID!!!!!!!!!!!!!!!!!!!!!! rubbish quality and service - it will cost you in the long run
Bad
3 years ago
We purchased a premier harmony wc suite, unfortunately the wrong model was delivered but we were put in touch with Mack from Heatandplumb and all was sorted to our satisfaction. We are elderly and he dealt with the matter in a pleasant and kindly way. Jean and Mike Smith
Excellent
3 years ago
10 Reviews
3.8 SmartReviews Score
Recent Reviews
Windows look great and secure. Everyone we dealt with extremely pleasant and helpful, the fitters particularly so. Only isn’t 5 stars because there was quite a long wait for delivery and installation after the quote but otherwise great service.
Great
3 years ago
Effective and efficient service. I was impressed with the installation team particularly the fitters. They conducted this activity in a proficient manner leaving no mess whatsoever. All in all I found 1st Scenuc Ltd a professional organisation and would have no hestation in recommending them
Excellent
3 years ago
1 Review
3.9 SmartReviews Score
Recent Reviews
1 Review
2.2 SmartReviews Score
Climate Master
Enjoy the comfort of having a top quality Climate Master Product professionally installed Supplying to Canberra Queanbeyan and the surrounding districts
Recent Reviews
1 Review
2.8 SmartReviews Score
Ezy Air
Based in Melbourne Australia Ezy Air are split system air conditioning specialists
Recent Reviews
2 Reviews
3.7 SmartReviews Score
sunrisecomfort.com
Recent Reviews
Chris Cavanaugh was fantastic. I worked with him from estimate to job completion at my home. Competitive pricing, quick turnaround from signing to scheduling, and one day install. Great transparency on the products and what was best for my property. A flawless experience.
Excellent
3 years ago
Chris Contino
I wish I could give you a 10 star ratingbecause that's how amazing your services. My technician was here on time, he came with all protective gear including shoe protectors. He was so meticulous in his work the installations look amazing! he paid particular attention to keeping my house clean by picking up every speck of paper or anything that fell on the floor. I will recommend your company to everyone I know! The value is incredible the service and credible. Thank you for making this such a wonderful experience!
Excellent
3 years ago
Renetta Spiess