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Recent Reviews
I purchased some new toilets and concealed cisterns on advice from an operator and had them delivered. I had them installed and the cistern water is too small for the pan as the pan is requires additional water. The mechanisms in the cistern are very poorly made and I am trying to get to speak to someone about this. I am getting emails from lots of different people with no solution in sight. Most frustrating. Poor customer service and annoyed. We are experienced renovators and this is the first time we have come across this.
Bad
3 years ago
Ordered from them on Tuesday, paid £6 for the 'named delivery' service. The earliest day to pick was Friday - which was the last day before the installation. I called them on Wednesday morning to ask them to make sure the item arrives before Friday (I was happy for the earlier delivery) to which they told me not to worry. Nothing happened on Thursday with my order, so I called them again to find out what was happening, was told it was dispatch and promised a tracking code which was never sent. I called again to be told it was NOT dispatched - thanks! They eventually sent it with Hermes at 6pm on Thursday - the worst courier anyone could have picked (obviously pocketing the difference between the £6 and whatever Hermes charged them). No surprise it failed to arrive on Friday - spoken to a number of people there including a senior manager - was told I was rightly ignored on Wednesday with my request to expedite sending because it was "the process" and the best they can do is a refund of £6. They refused to send the parcel with a more reliable service to ensure it arrives on Saturday or do anything else - oh well, I vote with my feet.
Bad
3 years ago
Recent Reviews
The products are great and the salespeople are nice. They obviously have a pretty aggressive sales training which is a little annoying. I want to look around without being approached so often. But they are friendly and I still go to the store.
Great
3 years ago
DO NOT buy from this company Whatever you do - do not buy from Living Spaces. Do not. We ordered a couch on June 10th with 6-8 week shipping. It wasn't until mid August I heard from them with a "scheduled delivery" of August 28th. Later to find out this was an "estimated window" and it was not delivered until September 17th. When they showed up, the couch was TWO DIFFERENT COLORS. After one half of the couch being delivered into my apartment, we realized NEITHER of them were the right color. In contacting Living Spaces I said I was fine keeping the color of the half couch we have as long as we could get the other half in the same color. I was informed it would take at minimum another 8 weeks to deliver and requested a refund and pickup. From there, I scheduled a pickup for October 1 (two weeks later...inconvenient to have half a couch taking up the entire living room). When I called the logistics company to expedite it I was told they have NO CONFIRMATION of a pickup scheduled. My first customer service representative, Gary, was kind and helpful, but other than that Living Spaces has been little to no help and I still have no answers regarding confirmation of pickup.
Bad
3 years ago
Lighting, Electrical & Plumbing Supplies Online in South Africa
The best lighting, electrical and plumbing online supplier in South Africa. We also cater to wholesale, retail and trade customers. Visit our online store now!
Recent Reviews
1 Review
4.9 SmartReviews Score
rubberflooringinc.com
Recent Reviews