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Entertainment Media Rentals

Top rated businesses in the Entertainment Media Rentals category

2

Companies

Сompanies in this category

16

Reviews

Number of reviews in category
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Entertainment Media Rentals

Entertainment Media Rentals Top rated businesses in the Entertainment Media Rentals category

2

Companies

Сompanies in this category

16

Reviews

Number of reviews in category
2.8

16 Reviews

2.8 SmartReviews Score

Recent Reviews

we used bluckbuster online for 7 months. we always returned our three online movies to the store every friday. the first two months our new movies arrived every tuesday. the second two months our new movies would arrive every wednesday. the third two months our new movies arrived every thursday. then they cancled us and said that plan is no longer available. would you like to sign up for our new plan? its the same thing you had but the price has increased by 39%. I dont see how they could be in business for this long and do something so fishy to teir long time customres. we will never ever rent a single movie from blockbuster again. I couldn't care less about a few extra dollars, what I do care about is not being screwed over by some corporation. try netflix, they have some issues too but the overall rating is much better than blockbuster. heres a lawsuit: http://www.state.nj.us/lps/newsreleases05/pr20050218a.html complaint files with comsumers affair: you have never seen this many complaints agains one company: http://www.consumeraffairs.com/entertainment/blockbuster_late.html blockbusters better business beura track record. so many complaints, just scroll down! http://www.dallas.bbb.org/commonreport.html?bid=3000020

Bad

1 year ago

kirklandguy124

I have been a BlockBuster (BB) online rental customer for several years. I have not had any major issues with them. Occasionally, about 1 in 15 discs, I receive a cracked DVD. But this is due more to rough treatment by USPS than BB. USPS runs all mail here through their automated system and sometimes it cracks the disc. I guess the USPS machines were designed before mailing DVD's became popular. We're probably going to have to put up with cracked discs until the USPS machinery is too old to repair and must be replaced. ;^) One problem I've had with BB is with ONE DVD title: "The Thin Red Line", 1964. I rented it 3 times. Unfortunately, the first one they sent me was cracked and the last 2 they sent me were the 1998 version staring Sean Penn. BB has since fixed this problem by no longer offering the 1964 version. Thanks to USPS, I'll probably never see the 1964 version. Apparently BB only had 1 in stock. One irritating feature of BB's queue is when they say "Coming Soon", "Very Long Wait", and "Long Wait." For DVD's I have added which have these availabilities, their status has never changed. Essentially, this means "YOU'LL NEVER RENT THEM." Even DVD's which say "Short Wait", their status do not change for a month. Luckily, most popular movies show as available for rent. Last month, I also started a Netflix membership trial. I wanted to rent "ER - Season 7" and the BB status was "Very Long Wait", meaning I'd never rent it. Nearly every single Netflix title has an availability status of "Now." Netflix has a much larger selection of DVD's which are available for immediate rental. The most notable difference between Netflix and BB is speed. Both companys' DVD's return to #25,xxx PO Boxes, same zip code. They are probably in the same USPS building! BB claims when I return a DVD to their retail store, they will ship faster. Yet, if I return them in the morning, NOTHING HAPPENS until the next day. It's the same when I return them via USPS. NOTHING happens for 2 days. When I return Netflix DVD's, they receive them the NEXT DAY and immediately mail the next DVD the same day. Netflix is ALWAYS one day faster. Finally, Netflix's website Queue is much quicker and easier to use than BB's. When you change a DVD's position by dragging and dropping, it's immediate. For BB's Queue, when you do the same, it redraws the entire page and your CPU usage jumps to 100% for several seconds, causing FireFox to freeze or stutter. Netflix's Queue is far better. If you want to exchange DVD's in a store for an immediate rental, then use BB. If you don't want to pay extra for this or don't have a BB store near you, use Netflix instead.

Great

1 year ago

Cypherdude

4.2

1 Review

4.2 SmartReviews Score

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