Festival
A day or period of celebration, typically for religious reasons or an organized series of concerts, plays, or films, typically one held annually in the same place.
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Festival
Festival A day or period of celebration, typically for religious reasons or an organized series of concerts, plays, or films, typically one held annually in the same place.
5 Reviews
4.3 SmartReviews Score
festicket.com
Book your festival tickets accommodation transfers and extras in just a few clicks Your festival experience starts here
Recent Reviews
This company is an absolute fraud when it comes to refunds. It has been 6 months since our event was cancelled (by the provider) where they advised a full refund within 28 days. I have sent multiple requests every fortnight; they have completely failed to address the issue and made no attempt to give my money back. SCAM ARTISTS - DO NOT GO THROUGH THIS COMPANY.
Bad
1 year ago
This has been the worst experience while buying tickets! I am here to say that I am a very patience person, because I have worked in the field of support. So here is my story.. I bought tickets for a festival that was cancelled -> on the day the festival was cancelled, they advised us to contact festicket for a refund, because it is guaranteed -> I did by submitting a support ticket -> I received a reply ''we will get in touch with you soon on the next steps'' (at first I though ow that cool) -> weeks gone by, no response -> I submit a ticket again -> same response with additional ''Please contact chat, that will be faster'' so I did -> I get in touch in the chat with someone, I mentioned everything and immediately without looking into this case the support person sends me the Refund policy and said ''we don't give refunds, sorry'', I was soooo tricking mad, because they didn't give time to look into this case AT ALL, just send me the generic reply -> I am getting upset and sending in the chat that festival mentioned that the refund is an option, so they talked with someone and they confirmed that yes the refund is possible, so they mentioned ''wait for further steps, we will send them over in e-mail''-> waited for AGAIN week and zero response -> submitted ticket FOR THE THIRD TIME, the response I received (after days) was ''I asked out finance team to look into this, we will get back to you'' -> I didn't receive ANY response but after 4 bd (business days) I received an official letter stating that if you fill out a specific form we will refund the money within 14 business days .... I think you guys already see where this is going -> Surprise, surprise 14 business days gone by NO REFUND -> contacted support team asked when will the refund be transferred... the response I think is the cherry on top of everything this is the actually response: Hello, I hope you are well. I can confirm you will receive your refund soon. Kind regards, Karla _____________ SOON :D Can you fricking imagine?! No ''am sorry for the inconvenience'', no ''I will look into this'', no ''I am sorry, but I can assure you, you will receive it in the next 2-3 working days''NOTHING This issue has been going over for more than a month now (still counting). People! I HIGHLY recommend buying tickets elsewhere, because they are VERY ''vocal''when it comes to ticket buying and payment parts being paid in time - all that is so perfectly made, but when it comes to refunds.... well you know already if you have gone through my long as* review DON'T USE THIS SITE! THEY ARE A NIGHTMARE!
Bad
1 year ago
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1 Review
4.1 SmartReviews Score
Etix
Find and buy tickets online for Live Music Concerts Sports Fairs Festivals Theater Arts Etix
Recent Reviews