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Recent Reviews
Ordered a cake for my sons 21st. Had added a message to fo on the cake but when it arrived it was blank. I called them and they said i had to purchase a £5 disc for the message to go on. But it wasnt clear at all. Found the website very confusing.
Poor
3 years ago
The product was really well received but despite me specifying a deliver date and receiving confirmation the product was delivered a day late. I’d use again but not for a birthday where the delivery date is time sensitive.
Poor
3 years ago
Recent Reviews
Bingo board steal?!?! Of course, If you’re talking about my money. The board is advertised with pictures showing the item as a full panel with a frame. In the description it states two pieces. I was under the impression that the board and the frame would come separately. Not true, the item comes in two pieces so the two sides don’t line up and there was damage to the item. What a waste of money. I was offered 50 percent off to keep the item and agreed. I wish I hadn’t. Who wants to hang this garbage in their home. I’ll attach a picture. Beware!! Not as pictured.
Bad
3 years ago
I love a lot of the things they feature but also find great frustration with this company. If you are sending a txt to feature a product, why are you out of the item before you send the txt out? I think this is a bait and switch tactic that is unacceptable
Bad
3 years ago
Fenwick
Brilliantly British in style and spirit Fenwick is the department store of note for shoppers of exceptional taste since 1882
Recent Reviews
Fenwicks in Brent Cross are the most helpful business I have ever come across. Especially in their evening wear section. They helped my mum with an amazing outfit for my brother’s wedding. They ordered a new outfit for her direct from the designer within a few days.
Excellent
3 years ago
I would just like leave a review for a lovely girl who served me called vic Anderson! She works on the Charlotte tilbury counter. She was absolutely fabulous nothing was to much she made my first visit memorable. I would not hesitate to recommend anyone visiting this counter. I was looking to try their foundation out. She advised me on what would suit my skin type . Let me tell you she knew exactly what was best for me and I love it. Will only now shop with her. Thank you so much Karen
Excellent
3 years ago
Recent Reviews
WOW! Byron’s is a really good restaurant! The food is so delicious and tasty. The chicken nuggets are so delicious and crispy made with proper chicken and the chicken burger is toooooo good! The fries are greatttt!!!
Excellent
3 years ago
Had a burger from Byron's Farringdon branch tonight and I can honestly say it is one of the worst burgers I have had in a while. I asked for my meat to be cooked medium rare, it arrived very well done. The pathetic looking salad was covered in a horrendous vinegar dressing which wasn't mentioned before hand. To top it off the food was all cold. The one plus is that the milkshakes are great. With so many great burger places in London I will not be visiting this Byron or any of the others any time soon!
Poor
3 years ago
Recent Reviews
Food is delicious, as good as home-made. Local shop, friendly helpful staff, carry box to car for me. However, being disabled, have found they deliver free for £50 plus order, makes life much easier. Portions for one, two, or four, ice-creams, cakes, party food. Doesn't taste like supermarket ready-meals, generous sizes. We love it !
Excellent
3 years ago
I have just discovered these dishes that I conveniently purchase from my local Co-op. Each and every meal - from those cooked for four or the individual calorie controlled dishes for one are first class, tasty and made from fab ingredients. Much better than top High Street ready meal brands as portions are good and sauces are both delicious and plentiful. I’m hooked and the variety is amazing. I haven’t had one meal that hasn’t impressed me. Give them a try - they won’t disappoint. Bon appetite
Excellent
3 years ago
virginwines.co.uk
Virgin Wines discover the best wines worldwide and delivers your wine for home delivery in UK Buy wine online at great deals - with a money back guarantee we take very seriously
Recent Reviews
They sent me wine, that made me happy. The wine was very, very good. When it wasn't they sent me a replacement wine. When I review a wine, they send me another wine. They are very good and have excellent advisors. My wife does not like me liking them.
Excellent
3 years ago
Diabolical company! Their discount codes are almost impossible to use. When you do place an order they get it wrong. Delivery doesn't happen when it is meant to. When trying to rectify the said 'wrong order' they try and persuade you to keep the cheaper bottle of wine they sent by 'mistake' rather than receive your more expensive expected delivery. They don't offer any compensation for having to waste 3 days waiting for wine to turn up and then getting the order wrong. My advice is steer well clear and use Laithwaites instead.
Bad
3 years ago
Recent Reviews
Promotion Starbucks choose to primarily focus on promotion through social media, this provides them with not necessarily the advantage anymore over the competitors as it is becoming quite regular for business to choose this method over others due to how easy and effective it is. Starbucks are notorious for their seasonal promotion, this means that when it comes round to December (Christmas time) Starbucks start to advertise their festive themed drinks, doing this increases there public appeal. Price Starbucks are notorious for a more expensive coffee, this can make some customers veer away from the business. When compared to their competitors Starbucks always appear slightly above. Not necessarily down to their performance alone but because with the marketing strategies and consistent service creates a brand loyalty, this means that even when a customer has a bad experience in Starbucks they will still return, rather than go anywhere else. Starbucks also use a variety of marketing strategies, one of them I believe to be premium pricing for coffee retailers with this however comes a premium product.
Bad
3 years ago
New build at Andover on the A303, both sides always dirty both seating area and serving area. Lot of staff always on duty but obviously rely on cleaning staff to clear tables of not only mugs but left over food. Not a pleasant visit to either of them.
Poor
3 years ago
Recent Reviews
Ordered a small bottle of my favourite scent, Dark Amber and Ginger Lily. A big spend for me, but I do love the scent. Was debited pretty sharpish and given tracking details which I checked daily. DPD apparently delivered it on the Tue at 11.21am when nobody was at home, in fact we were both at work, and it was signed for by someone called Dave (no we don't know who he is either, but apparently it could be the driver!). Anyway there was no parcel to be seen, and neither of my neighbours had been asked to take it despite being home at that time. Contacted Jo Malone by phone who said they'd raise an investigation with DPD and respond within 72 hours, eventually after not hearing back for a week I sent a chasing email. The eventual response was that they couldn't get any more information from DPD and would either send the order again or refund me. Having had to chase them twice, and not being given any explanation about who had signed for my parcel or where it had been left, I was far from impressed with DPD and Jo Malone and so cancelled the order and requested a refund. I thought their customer service was pretty abysmal especially when the emails they sent had my name incorrectly spelt despite being on the bottom of mine! At £75 for 50mls I would expect outstanding customer service, but it's not what I received!!!
Poor
3 years ago
DO NOT BUY @jomalonelondon Diffusers!!! Put the diffuser Reed on my bathroom shelving for 2 seconds and it melted away the paintwork!!! Made a complaint to @jomalonelondon and they said it states in small print, in the label under the bottle (very small print) that the oil can damage furniture! How about putting it on your care card!!!! Price of the diffuser was refunded but won’t compensate me for the furniture damage! Anyone who knows me, knows I absolute love @jomalonelondon and have purchased so much over 15 years!!! NOT ANYMORE!!!! Very unhappy customer and will take my custom to the creator of @jomalonelondon @jolovesofficial!!! @esteelauder ???
Bad
3 years ago
Recent Reviews
These people sell a reasonably decent product but treat customers with total contempt. In recent months, of all the orders I have placed, 1 has been fine. Buyer Beware They don’t tell you unless prompted whether they have run out. Instead, they will take your money upfront and just expect you to wait until they can be bothered to send it to you. Could take days. Can take weeks. But if they don’t have it, they are too lazy to tell you. They will short you. Then they will contest their shorting, aggressively. They do not answer the majority of their customer service emails. They lie to you about your order status, They do , it seems, everything possible to hurt their customers. They are psychopaths.
Bad
3 years ago
I've ordered a few products from them now and every time they've had simple packaging and no nonsense- just a good quality item well packaged without marketing or fluff, which seems to help keep their prices lower. Recommended.
Excellent
3 years ago
Recent Reviews
Wonderful Customer Service from staff who are always helpful, patient and polite. Fantastic bargains too, especially the TSV’s (Today’s Special Value). Where else can you use, wash and wear the products and return them, with a 30 day money back guarantee, should you change your mind?
Excellent
3 years ago
This is a company to avoid if you wish to buy a high value item. I ordered a Dyson Cordless Vaccuum Cleaner. It never arrived and I have been waiting for a refund for over 4 months. They are actually breaking the law by not refunding my money. I can prove the item did not come because I have both a doorbell with a camera and CCTV. Every time I phone up they just say I will get my money when they find out where the item is. I have had to send copies of my signature from my passport and driving licence and I was told I would get a refund within 28 days of them receiving the signatures. I received a disgraceful letter from them with a copy of the "signature" used for "delivery" of the item and suggesting that this would help me locate the item. I feel like I am under suspicion and am very upset both about the lack of refund and also about the lack of communication and customer service. I have had to resort to reporting QVC to Trading Standards and writing this negative review to try and get some assistance from them. No way to treat a loyal customer!!!!!If anyone from QVC wishes to investigate this matter the order number is 04756906.
Bad
3 years ago
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1 Review
4 SmartReviews Score
justflowers.com
Recent Reviews
They advertise on Google the guarantee deliver for Valentines day. What a big scam. They stole over 130 dollars from me and keep using unscrupulous tactics to avoid refunding your money even though you never received there flowers. If you in the mood to feel raped and violated and just have money to throw out the window then by all means this is the company for you. Apparently I am not the only person they violated because all their reviews read like rehearsed script. That is because they pull the same scam on everyone they rip off. The overwhelming one star rating does not lie. All the contact phone numbers are also a big lie. No one ever answers the phone at any of them. I know I tried them all and all day and night long. Your asked to leave a message that will never be responded too. The email contact is also a big lie. No one will ever respond to you with anything but an automated email. The overwhelming reviews don't lie. These people need to be reported to someone. Its an online clip joint with beautiful pictures of flowers that you will never see. Spend a few dollars more and go with a reputable on line forest with a history of decent business practices. I have never felt so frustrated, violated and disappointed in my whole life. This web site is nothing more than a computer generated money eating machine with an absentee landlord.
Poor
3 years ago
Ron J.