I made a typo when listing my shipping address and ToyWiz was very prompt at correcting the mistake and shipped my item out as soon as possible. I'm very satisfied with the service.

Excellent

3 years ago

john x

will no order again. Local pickup was an option for this item so i had to pay shipping. Item was supposed to come with digital content, it didnt. Book had a massive dent in it. when i contacted their facebook they essentially told me thats shipping's problem cant help you. In response to toywiz reply; sorry for losing power for 4 days

Bad

3 years ago

Scott Reiners

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5 Reviews

4 SmartReviews Score

mpix.com

Recent Reviews

Recieved horrible, grainy prints and put under the hassle of sending them back to get a refund. The shipping barcode they sent hasn't worked with FedEx and I'm still stuck with worthless prints and out $54.00. I hope customer service will do something.

Bad

3 years ago

Peter H.

My review is based just on the product I ordered. Not on the company. They were wonderful, receptive customer service is amazing. With that said, I ordered a piece called a stand out. It's quite expensive but the quality is poor. The board bows and does not sit flush against the wall. And the picture started peeling from the board within a couple of days. Definitely not worth the money and really disappointed.

Poor

3 years ago

Andrea G.

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1 Review

4.5 SmartReviews Score

tower.com

Recent Reviews

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4 Reviews

4.6 SmartReviews Score

lux-fix.com

Recent Reviews

Lux fix has superb customer service. I recently purchased two items that needed to be sent back. I received a no quibbles refund which was sent to me immediately. Beautiful clothes - these particular items were just too big. I would order from them again though.

Excellent

3 years ago

Q. T.

I wouldn't suggest shopping with Luxfix in any way. They actually aren't a store it appears but sell on behalf of designers so if something goes wrong you are tied to that designer. I would urge anyone buying from this website to strongly consider if you can't get the product elsewhere. I dont rate their return policy compared to any other website, their approach to retaining their customers, their overall customer service approach, sizing guide or general customer service (they stonewalled me through several communications and it took a great deal of effort to get a reply). Overall I cannot recommend shopping on this website by any means and strongly suggested you consider elsewhere.

Bad

3 years ago

R. A.

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2 Reviews

3.8 SmartReviews Score

byrnesauctioneers.co.uk

Recent Reviews

I bid as a telephone bidder and couldn't get to collect it,so they posted it to me. I had only seen it on their web ste so was thrilled when it arrived. It was an Edwardian Silver fruit set, which looked brand new.

Excellent

3 years ago

Robbie Howarth, Mrs

Beware of 'auctioneers discretion' when they sell an antique japanese coffee set for £2. When I commented that I was not happy with the auctioneers discretion I was informed they could have gone to charity or been returned. Quite frankly I'd have had them back. I'll never use Byrnes again.

Poor

3 years ago

Deleted User

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1 Review

4.9 SmartReviews Score

imagekind.com

Recent Reviews

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27 Reviews

3.6 SmartReviews Score

canvasbees.com

Recent Reviews

The ordering and delivery were great, the design is terrible. I wish someone had contracted me to let me know that the configuration of my photo would not look good on the size and shape frame I had picked. To just send it out like that was not good. I could’ve talked to someone to figure out how it would best look on the canvas. No one contacted me.

Poor

3 years ago

Francine McKanna

I did not get what I was expecting. I contacted customer service several times, they sent me the same form email several times and nothing has been resolved. Also, you shipped someone else's canvas to me, I told your customer service that if they sent me a shipping label I would drop it off, but no one has replied to that email in several days, your other customer is going to be sad that they didn't receive their canvas yet. I really wish someone who has authority would call and help me.

Poor

3 years ago

Susan Costa

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3 Reviews

4.2 SmartReviews Score

cowlingandwilcox.com

Recent Reviews

Delivery is shocking! Never turned up, called them 2 weeks after order was placed and was told it went to the wrong address. Asked for a refund as needed these items only to be told that a refund can only be processed once they have found the item and retrieved it back. Appalling service!

Bad

3 years ago

C. N.

They have a massive amount of art supplies, much cheaper than anywhere else! If you have any problems, they have an easy messaging service where they'll normally get back to you within a few days, they are very patient and polite. A few times they haven't had the items I've wanted delivered to them in time, so they'll normally give me a call to ask if I want my items sent separately. Other than that, I've had no problems with Cowling & Wilcox, they're great!

Excellent

3 years ago

Emma Kersey

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35 Reviews

4.4 SmartReviews Score

armorally.com

Recent Reviews

I ordered a bolt almost a month ago, it hasn’t shipped and they are ignoring my emails… btw their cell # is (732) 672-7995

Bad

1 year ago

RobertHackett

Super easy and super fast. It was my first time shopping with A&A and I was a bit worried. The whole experience was superb. From communications to shipping, cannot ask for anything more. Definitely will recommend to everyone.

Excellent

3 years ago

Yong Wang

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2 Reviews

2.9 SmartReviews Score

thephotobookclub.com.au

Recent Reviews

I bought 10 vouchers from Groupon for Chopping Boards from Photobookclub. I ordered the first one which took ages to come. The website was difficult to navigate. I then amalgamated my vouchers which didn't work. Eventually after months I managed to get my chopping boards. On a positive note ChoppingBoards were great!!

Bad

3 years ago

Janet Davis

I bought a voucher on Groupon for 9 personalised ceramic Christmas decorations for $23. After spending hours trying to work out the website to create the decorations I go to check out and the final bill is $204. Once I put in the voucher code for the discount the bill was $199, WTF! Sent a message to their help line to find out what's going on but it's not live so still waiting. BTW they have a no refund policy. None of this was in the fine print.

Poor

3 years ago

Lisa Jansen

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5 Reviews

4.5 SmartReviews Score

libertylondon.com

Recent Reviews

Pleasing customer experience. The website is easy to use and navigate. It was a nice bonus to have been able to use a 10% discount code, especially when purchasing something of value. Excellent communication post-purchase regarding the delivery.

Excellent

3 years ago

Stephen Edwards

Got off to a bad start when ordering as the code NEWCUSTOMER10 did not work although I was invited to use it. Then DPD sent a text and email yesterday to say my parcel would be delivered today. And could not be left with neighbour etc etc. So between my husband and me we made sure to be here all day. Result - no parcel arrived. Would try hard not to order again from Liberty.

Bad

3 years ago

Annabel Farrell

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4 Reviews

4.2 SmartReviews Score

spiraldirect.com

Recent Reviews

Their items are beautiful but every time they bring out a new catalogue, the majority of the newest items are out of stock. This has happened so many times and when I contact them they give the same excuse - namely that they have been "let down by their suppliers". Maybe they should find new suppliers?? They offer to notify when the item becomes available but never once have I had a response when I submit my email.

Bad

3 years ago

Elaine Salisbury

Ordered goods on 11th January, had to phone on 22nd to chase them. Was promised a call back ASAP. They eventually called back the next day and said the goods were out of stock when I ordered them and offered me a different size. I pointed out that option was absolutely useless to me and they begrudgingly offered a refund. This is the second time this has happened and it always gets blamed on either system or IT problems. I wouldn't trust this shower now as far as I could throw them as they are obviously taking money and hoping people will either forget or won't be forceful enough when chasing them. I will also be reporting them to trading standards as once is a mistake but twice is incompetence. Still no sign of the refund so it looks as if I will have to open a case with PayPal.

Poor

3 years ago

James Crossland

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2 Reviews

3.5 SmartReviews Score

pla.co.uk

Recent Reviews

i have ordered 2 tide charts and paid for on the 9th november and have had or heard nothing, not even conformation after paying forth PayPal

Bad

3 years ago

Mick T.

This year ordered and got tide charts within 24 hours very fast delivery

Excellent

3 years ago

M.philbrick Q.

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13 Reviews

3.8 SmartReviews Score

jomalone.co.uk

Recent Reviews

Ordered a small bottle of my favourite scent, Dark Amber and Ginger Lily. A big spend for me, but I do love the scent. Was debited pretty sharpish and given tracking details which I checked daily. DPD apparently delivered it on the Tue at 11.21am when nobody was at home, in fact we were both at work, and it was signed for by someone called Dave (no we don't know who he is either, but apparently it could be the driver!). Anyway there was no parcel to be seen, and neither of my neighbours had been asked to take it despite being home at that time. Contacted Jo Malone by phone who said they'd raise an investigation with DPD and respond within 72 hours, eventually after not hearing back for a week I sent a chasing email. The eventual response was that they couldn't get any more information from DPD and would either send the order again or refund me. Having had to chase them twice, and not being given any explanation about who had signed for my parcel or where it had been left, I was far from impressed with DPD and Jo Malone and so cancelled the order and requested a refund. I thought their customer service was pretty abysmal especially when the emails they sent had my name incorrectly spelt despite being on the bottom of mine! At £75 for 50mls I would expect outstanding customer service, but it's not what I received!!!

Poor

3 years ago

Mrs Michele Hall

DO NOT BUY @jomalonelondon Diffusers!!! Put the diffuser Reed on my bathroom shelving for 2 seconds and it melted away the paintwork!!! Made a complaint to @jomalonelondon and they said it states in small print, in the label under the bottle (very small print) that the oil can damage furniture! How about putting it on your care card!!!! Price of the diffuser was refunded but won’t compensate me for the furniture damage! Anyone who knows me, knows I absolute love @jomalonelondon and have purchased so much over 15 years!!! NOT ANYMORE!!!! Very unhappy customer and will take my custom to the creator of @jomalonelondon @jolovesofficial!!! @esteelauder ???

Bad

3 years ago

Ms L Uong

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1 Review

4.1 SmartReviews Score

adoramapix.com

Recent Reviews

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29 Reviews

4.1 SmartReviews Score

tagvenue.com

Recent Reviews

I booked and paid £700 for a venue that turned out to be a fraud We are now left without a venue for my daughters birthday We were told it had no insurance either Seems like it was a sub-let And once I called tagvenue office they were not very helpful to say the least Very poor company

Poor

3 years ago

Deleted User

We held a meeting last week at Canada Water Theatre. It was a great room with lots of natural light. The room came with a projector and laptop and filled all our requirements at a very reasonable cost. Only negative was the cafe closed by 6.30pm instead of 7pm.

Great

3 years ago

Carol Clifford

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1 Review

4.3 SmartReviews Score

partysuppliesdelivered.com

Recent Reviews

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10 Reviews

3.9 SmartReviews Score

versachalk.com

Recent Reviews

I specifically ordered my products for a Christmas gift because the website was offering a special 2 day delivery for orders made between Dec 18-22. I ordered on the 22nd and received the package on the 28th. Also I was told by a rep I could get free white chalk with my order but when that notice came it required that I pay shipping to get the "free" chalk. I hope that the chalk is amazing to make up for our very disappointing start. I was just devastated to not have it here for Christmas as it was to be a major gift. Hopefully she'll still be into chalks by the time her birthday gets here....

Bad

3 years ago

Deleted User

I didn't use the products personally but I bought some chalk markers for a present. Within two days of ordering them, my first package came and within three, the other was there. The service was speedy and professional. I loved it!

Excellent

3 years ago

Yusra Bintulmustafa

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1 Review

4.3 SmartReviews Score

signs.com

Recent Reviews

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4 Reviews

4.1 SmartReviews Score

truprint.co.uk

Recent Reviews

Very bad customer service, I'd paid for 300 photos and only received 100. AVOID VERY UNPROFESSIONAL. Vey patronising staff. AVOID AVOID AVOID.

Poor

3 years ago

Deleted User

My parcel hasn't turned up for weeks, they don't know where it is and will do literally nothing to fix the situation. When I chased them I was told to go to the local sorting office because apparently sometimes they don't leave cards to notify that they have tried to deliver a parcel. I have lived in my house for years and never has that happened but went to the sorting office anyway. No record of any parcel coming for my address during the timeframes. Truprint could not care less. Won't reimburse, won't make the order and send again. 0 solutions, 0 effort. Apparently I am welcome to wait 28 days for the parcel to be returned to them (why would that happen? the address I provided them was the right one) and if it does then they will send it to me again. Disgraceful attitude to customers. Apparently if I wanted better service I should have paid for a tracked delivery. Perhaps if someone had told me they didn't care less about the delivery I may have done!

Bad

3 years ago

Andreea G.

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