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Recent Reviews
Refund requested. Refund said its been issued, its hasn't and I'm currently £50 out of pocket. They don't carry stock, they dropship, which means they wait until they receive a few orders and then order it in to fulfil back orders, assuming its from China, so orders take a few weeks. They then contact you and say that it was clear on the website that there was nil stock due to popular demand. This wasn't the case. There was no such information. In fact, after checking, it says "in stock" yet an email from them says 7-14 days. If there was the real info, then they would not offer a next day premium delivery service. I opted for free delivery, 2 to 3 days. Glad I didn't pay for next day. Also it took 5 days to get a reply. It's just easier not to do business with them. Edit. They contatced me and were rude, no bother. But they copied in Trustpilot, talking nonsense about they work closely with them etc etc, however when I replied to all, the email address for Trustpilot wasn't even valid. Proper proper cowboys. Try reviewcentre and see the real reviews for this outfit, where they're all saying the exact same thing of ordering, not receiving and getting no replies to emails, apart from sales enquiries. There's not a contact number either, you can WhatsApp them.... They also asked me to send back the interior leds for a refund as they had cancelled the warranty on them. Who even talks like that? Paid £80 and all I've received so far is some Chinese LED interior lights that are the same as my mates from Ebay. Order ID: 19251 Date Added: 07/04/2018 Order Status: Complete Payment Method: Credit Card / Debit Card (SagePay) Shipping Method: Super Saver Economy (2-3 Days)
Bad
3 years ago
As per the review below I also purchased some LEDs from Horizon for my BMW. When they arrived they were the wrong model (listed as my model) so I contacted them and they were happy to replace them with another item which I had to pay another £23.65 for- which arrived late despite paying extra for express delivery. When opened these were faulty and STILL did not fit correctly! They responded to my claim to return the items, accepted my delivery and have since failed to issue me a refund and Alex in ‘customer services’ has failed to reply to any communication through email and WhatsApp! I WOULD RECOMMEND YOU DO NOT USE THIS COMPANY
Bad
3 years ago
Travelin-Lite LTD
Transform your transporter. For all your T4 T5 T5.1 and T6 aftermarket parts and accessories (light bar headlights, facelifts, DRL, spoilers)
Recent Reviews
I have made multiple orders with this company that provide fantastic products for customers who enjoy high quality inexpensive purchases that cannot be matched on the high street. I do not need to hunt any more for vw items as travelin lite have it, and if they have not, they will get it! Any quieries then do as I did and phone.They are a family concern who know there customers and that comes across in the first phone call with them
Excellent
3 years ago
Not sure why people say there customer service is good!! Only interested in selling. Just send orders out without correct or missing parts. Never return calls or messages if there’s a problem with the products they sell.Even when you spend £2000!!!
Poor
3 years ago
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1 Review
3.5 SmartReviews Score
Every Light Bulb Youx27ll Ever Need Lightbulbs Direct
Wide range of top branded light bulbs tubes and fittings Same day dispatch Find your bulb fast and order now with next day delivery 2 year LED warranty
Recent Reviews
Don't waste your money or time ordering from this company, they state same day delivery - its a joke you can't even speak to someone on the same day, they are working from home with seemingly inefficient equipment, its a farce if they cannot tell you the status of an order or even if they have stock of the item. I'm still waiting for the items after 6 days. Your just left uncertain to purchase from another but then Lightbulbs-direct has my money. Beware of the Don't Care Trap!
Bad
3 years ago
P. N.