Lighting Contractor

It's always a pleasure sure to work with TechExcess, especially with Todd, since he always gives me quick responses and help with any questions I may have. This company saves me a lot of time and it's greatly appreciated! Fast delivery and great merchandise this is the place to buy from!

I ordered a laptop screen from these guys - spoke to Todd Gillespie specifically. He helped me figure out which exact laptop screen I needed. After it arrived and I installed it, it didn't seem to be working right (just cycled through primary colors rather than display the Windows login screen). Todd was glad to speak with me by phone to get it resolved. It turned out I just hadn't securely fastened the cable directly to the connector on the back of the screen. Did that, and it boots up great now. This is where I will buy all my screens from now on!

Been ordering materials from them for over six years. Fast friendly service. Never had a issues with a order or the quality of the product.

1st time buyer, will definitely repeat. 1) Placed order @ 3pm, but screwed up & didn't get a cable I needed. 2) Called support number (clearly posted on website). Friendly native-English speaker answered on the first ring. 3) Rep found order in less than 3 seconds. 4) Rep knew stock # for what I wanted off top of head. 5) Modified my order with any hassle. 6) Received professional-looking updated e-mail invoice in a few minutes. 7) Had UPS # that evening; UPS had my package @ 5:30am the next day. 8) Package arrived well-packed and with all items. The only negative in the whole transaction is that the support number is not toll-free, but zero wait time and superb/friendly service is worth toll charges any day.

I ordered a part from them, they sent me the wrong one. I figured they would make good on it but instead they ignored me. I contacted them moer than 10 times with no reply ever. I sent the part back but they say they never got it. 3 months later and after filing a complaint with the BBB I get half a refund! These guys are totally dishonest! I don't know how they can get away with this and keep a business license!

I ordered an item and realized it was the wrong one. I sent them a request to cancel the order so I can figure out what adapter I need for my camera. THEY ONLY REFUNDED HALF. THEY CHARGED ME 10 BUCKS FOR THE CANCELLATION. Are these people kidding me? DO you think they maybe want to please customers so they actually order more items from them in the future. Instead they stab you in the back. THIs is a bad company and everyone should stop buying from them.

As a systems builder located in IL, we have to say that we have had nothing but EXCELLENT service with all of our purchases. We have purchased over 40+ cases and Joe Briggs goes the extra mile to ensure that our orders ship out as quickly as possible, usually the same day. For those customers that have had problems with an order and future customers, please understand that computer components are very temperamental and it makes no sense to blame the builder or seller for a manufacturer failure. Not all problems are easily resolved with just a phone call, it would be nice but it's not that simple. So PLEASE allow any company ample time to resolve an issue should you have one before posting bad comments. We had a shipment of WD Hard Drives Green Drives and 5 out of 8 were defective. It's a manufacturer problem as they drives would be recognized and the next minute not be. Thankfully, our customers were understanding that it was not our fault and we sent replacements immediately. Thanks Joe for all your hard work and dedication, it will not go unrewarded.

Bought a cpu for cheap online about 1 month ago Shipped fast and received fast. 100% working fine. Price was pretty good at the time.

I always thought that Fujitsu made great reliable notebooks and I still love the A6110 Fujitsu notebook I bought in March of 2008 from Newegg. But I bought a new Fujitsu notebook this month (June 21 2010) from directly at shopfujitsu.com manufacturer website, and I am totally bewildered. I paid about the same price as my previous notebook, yet the quality of the notebook is considerably worse than the one before it. It is too much hassle to return it now, but I am definitely not going to be buying anything from Fujitsu anymore from now on. In 2008 they had great customer service with representatives who actually cared about resolving your issue. I believe the call centers were at the time in Canada and United States. I've noticed their customer service is deteriorating from what it once was. Now that customer service is being outsourced it seems like they don't care anymore when I call customer service. They just want to get you off the phone as soon as they can and don't care about solving the problem. I've noticed alot more attitude from these customer service reps (while I was collected and cool which surprised me) compared with other company's reps and the reps talk like they don't give a rip who I am. Also while this is unimportant to me, the free item that Fujitsu was supposed to send me with the order, never came. When I called to ask about it, they said there was no such free item on my order. Next time, I'll go with Asus, Lenovo, or Toshiba. Update: Just as another review stated, Fujitsu still doesn't even give a tracking number for shipped products. The "my account" area is laughable and desperately needs upgrading and from the way representatives act, it seems their backend is just as bad.

This is the second time I have dealt with Fujitsu sales and support, and I must say that although their service is good, Fujitsu's back-end systems are horrendous. I placed an order three weeks ago and the technician said everything was ready to go. I called three weeks later wondering if they had shipped my cd-rom drive, but none of the representatives could find my order. Secondly, placing an order is quite cumbersome. Apparently, Fujitsu utilizes the serial number on the laptop to order correct parts. This becomes a bit difficult since there are various numbers on the back. Why can't I just give the support personnel the model and be done with it? Thirdly, Fujitsu seems to have various order databases all over the place. The Japanese system is not tied in with the US system. The US system is split into two. This becomes hellacious when the customer wants to get updates to an order. It's a pity, really. I like Fujitsu notebooks, but they still need a lot of work to get up to par with major IT vendors.

I have dealt with this company for some time now. I usually do not have any problems, but now this past problem has caused to to never do business with this company again. I purchased a Soyo Dragon MB from this company and it arrived to my house with major problems. I contacted them about the problem and they just accused me of trading the board out with a bad one and I was just trying to gain a new board. I tried to make the understand that it was their fault that it was late arriving to my business site and it only took me about 15 minutes to decide that the board was dead but they did not want to hear the truth about this board. It all comes down to they right out called me a liar and they did not want to help me in the situation at all. I lost my customer due to this problem and in turn they have lost my business forever. Now I have a dead MB and I am out over $100 for their screw up! I would not recommend doing business with this company at all. If you recive a bad product, that is just too bad for you, it's not their problem. I am just glad it wasn't something of higher value to find out that they do not stand behind their products at all. Please stay away from these crooks!

I have been purchasing from this company for a while now. Got to say....good turn-a-round time, But bad pricing. I am a retailer and I use all different distributors. MALABS is not good one. That just my opinion...here is why. They own a retail web store called "EWIZ" and everything on "EWIZ" is priced at the exact same price they have posted on there "MALABS" website. And in some cases ( my case ) I purchased some ram from them ( MALABS ) and had my account rep. go through the pricing and we had sent several emails back and forth. And come to find out I payed $50.00 more than I should have for the ram ( very up set ). I will cut and paste the reply my rep. First of all, I’m very sorry about this. I understand price is a very important issue. Regarding the prices on Ewiz, Ewiz and we have very different operations. I don’t know their prices and I can’t control it. The items that are cheaper on their website may are having promotions at this time. But please remember one thing that Ewiz is for end user, so the buyers need to pay tax! The price you see on their website is not the final price! But since you are a reseller, we didn’t charge you tax! So actually you save a lot with us. Just because I save tax doesn't mean that we are getting wholesale pricing!!!! The state still wants there money you have to pay it back. Also you can purchase on EWIZ and not pay tax if you have a valid resale license, I have been in the wholesale and retail business for 20 plus years and I am telling you right know....wholesale pricing is usually a discount off the retail price....in most cases 15 to 25% depending on the product. And especially if they are selling it for the same price or less on their sister web site. I say be very careful I would find some other company to purchase from.

I was simply trying to buy an ebike battery from Bix International which has the same physical address as this company so I presume it is the same. After exchanging several emails (most emails sounding like they were not from a native english speaker) I finally got most of my questions answered. Actually some of the questions were not even answered properly and in return emails I would also have to point out the question I asked and point out how thier answer did not make sense. Any company that will answer only one question at a time and I have to send multiple emails asking them to please answer all the questions (yet they still answer only one at a time) seems to be a bit flakey to me especially when the replies are not even in proper english. I have had way too many issues with counterfeit batteries from China to trust a company that seems to lack even basic communication skills. Even the website had issues. When I entered my Washington state zip code the only option it gave me was for pick up rather than for FedEx. I certainly am not going to go across most of the country to pick up a product. Glitch on the website I presume. Just another red flag. In the end due to the lack of proper communication from them and the website issues, I have decided to go elsewhere. If you cannot even answer my questions effectively I am certainly not going to spend several hundred dollars on something and hope it works properly.

Received e-mail stating "following items have been shipped" on 9 January 2006 and having my credit card charged. Received e-mail 11 Jan 2006 stating item not available anymore and credit card charge would be reversed. This is a SAD way to be doing business.

I mistakenly ordered the wrong battery. They immediately helped me correct the mistake and shipped me the battery I meant to buy. Courteous service and took the time to answer my questions.

Purchased $7 battery. Was charged $7 plus $16.72 shipping. Battery was defective (dead and would not recharge). Batteries and Butter did not want to reimburse shipping cost. Had to negotiate to get $15 refunded on $23.72 charge.

I ordered two cases for my phone and was very pleased with the prompt service. The cases are exactly what I expected. I will definitely order from them again!

It was easy to order the battery through Amazon. Delivered on time and it worked.

Purchased a replacement Dell Laptop Battery - will not hold the charge. Have been trying to return for credit but web site is "under construction" or "page not available". I'm afraid they are out of business and I am out of luck.

I have ordered form this store maybe about 20 times. The only thing I do not really like is that they charge shipping in multiples the order is made (ie ordering two batteries results in almost double shipping charge)

I've been looking everywhere for this printer and have been disappointed when I began the process of purchase. I would get a no longer available message. I've never ordered anything from this company and can honestly say...I'm very very happy with this order.

The item I received arrived almost immediately after being shipped and was new-in-box as expected, operating perfectly. The only point of detraction in the ordering process was the Email I received just in the previous week informing me that the open order couldn't be re-authorized due to insufficient funds and that the order was being cancelled; the item was processed and shipped anyway, and while utterly confusing, I'm quite pleased with the result and am happy to have the product in time for Mother's Day

I don't normally take the time to review a company because its hard to judge a company when everything goes great. However when everything doesn't go great you can truly determine the company's worth. I give Rokland five stars for their customer service. You can't find a better company to do business with.

I purchased 2 Cingular sim cards from them since they had the lowest price I could find. I ordered late on Tuesday, they shipped on Thursday morning and arrived Saturday morning. Not bad for free shipping. The sim card activated right away and are working great. Great company.

In under 24 hours, Mythlogic pulled together an outstanding gaming machine at a very affordable price.

I previously brought computer from Sager reseller. The experience was good. But now that I decided to buy another laptop during the recall time. My experience with this reseller was only fair, we exchanged email for quite sometime but I cannot get enough information to make any decision. Then I've heard of Mythlogic,so I chatted with One Smart Nerd. Then I placed order right away. The conversation was very truthful and direct. The guy helps me save $200, which suppose to be on his revenue. After I placed the order, I keep emailing him about the updates, status, question almost on a daily basis. I know I was very childish, but all of the questions got answer. I was very satisfy with the service I got from Mythlogic. Now I got the laptop. It was gorgeous, everything is solid build. Even with the original manufacturer screen, the screen is beautiful (I don't know if this is the effect of the calibration or the screen is just different from the previous one I own) Also I'm really appreciate that Mythlogic put a comment on the box for UPS. I mentioned that comment 2 times 3 weeks before I receive the laptop. They still remember that. I just want to tell other potential customers, this company is very serious about their services. I know the price is a little bit higher than other resellers but give it a try you won't regret it.

mailed order on friday and received antenna the next thursday. best price i found. so far so good.

I have used them occasionally in the past. They are local (for me). Found the in store service helpful and friendly. Today I called them for a semiconductor. Got transferred to parts quickly. They did not find the part in their NTE cross reference. They would not check any other source or take the specs I had available to provide and look for a suitable substitute. She seemed in a big rush to get me off the phone. I called DigiKey and got great service, the part is now on its way. I will still call Warren first, because I can drive over and pick up, but was pretty disappointed in this interaction.

I am very pleased with the Panasonic KX-TG4500B 4 line expandable phone system I purchased recently. The cost was very competitive, the shipping was timely and the product arrived in good shape. I used the two line version (discontinued) for many years and loved it. Though I only have two active lines in my business, this 4 line system works fine and has essentially the same features as the two line version. The portability factor of the cordless phones and the features of the answering/ auto attendant system are the most attractive attributes imo - but this system is feature packed and just works!

I ordered a Siemens S450 Gigaset and extra handset (S45) from this company. I saw the website and placed the order by phone (Nancy was very nice when she took the order.) The extra handset was backordered. When I received the phone, it was very defective. It rang for no apparent reason, the backlight on the keys didn't work, and the speakerphone was so quiet you couldn't hear it unless you held it up to your ear. I emailed and asked if they would take it back. I asked if I could exchange it for a different phone, a Philips. They said "yes". So I asked them to pricematch Amazon's price for the Philips--and no response. So I started a "chat" using their chat client on their website, with Steve Winter. In that conversation, he not only refused to send me a different (or any) replacement phone (saying "I'm not convinced you would like that phone, either, so let's just process the return.") He degraded Amazon by saying that "they probably don't have it in stock anyway" and "They often sell things that they don't really have". (That wasn't the case, btw.) He CHARGED me to return this DEFECTIVE phone--to the tune of nearly 35 dollars (15 as a "charge", plus he added a 10 dollar charge for the "free shipping" of the initial order, plus I had to pay 10 dollars in shipping to get it back to the company). So for a 79 dollar phone, it cost me 35 to return it. When I told him that I found this practice unprofessional, he became very rude. He refused to give me any information about my refund. I sent the phone back, tracked it, and even though it delivered he still refuses to tell me anything about the refund. I emailed again and told him that if he chose to remain evasive about my refund, I'd be forced to report him to the FTC and consumer ratings services such as this. He left me the longest, vilest, most awful message on my machine, and then followed that up with an email saying that I am "incompetent and vicious" and that if I report this, I'm "making a fool of myself". My husband called him to see where/if there was a communication error (I'm a very quiet person) and he treated my husband the same way. After doing some research, this "Sellcom.com" uses a Roxboro, NC address on their website, a Durham, NC address on their invoice, and an Illinois number for their fax. The returns center is in Austin, TX. While Mr. Winter called me from a number registered in Durham, NC, there is no business license for Sellcom.com registered there (as per the BBB). Neither for Roxboro, NC. As directed by the local Police Department, I have placed a "dispute" on my credit card for this transaction. Please, avoid this company. Amazon is a much better deal. I chose this company because they were a few dollars below Amazon, and this site had no negative reviews about them... So, while I "saved" a few dollars, it has cost me 35 MORE and a lot of time and heartache dealing with unprofessionals such as these.

I sent in a rebate for a Lexar 2 gig card on January 8th, 2007 for $55. Yesterday, I got a postcard saying my rebate was refused because I had the wrong UPC code enclosed. I looked at my copies of what I sent to them and the UPC clearly showed it was for a 2 gig, 133x compact flash card....it was on the package the UPC card was in. I called them and they repeated that it was the wrong one. He said the UPC code I sent was on a label...he wanted the one that was 12 digits and began with 6505. He said that was on the package. What package? I got the UPC code I mailed in from the package! He just repeated that it was on the package and it began with 6505. I asked to speak to a supervisor, but none was available and they will call me back. In the meantime, I found the UPC code he was looking for and am mailing it in. It was on the cardboard that has the lifetime warranty info on it, so I had saved it. I wrote a letter with it, saying that enclosing 2 UPC codes on one package is NOT building customer goodwill. I doubt it will do any good...I'm sure it's just another ploy to NOT have to give out rebates, but it is very frustrating. Thought I'd let you know....

Ordered a 8GB 300X Compact Flash card through another supplier. There was a rebate advertised for $80.00. Sent all the required documentation to Lexar Rebate Center. Later checked the rebate website to see if rebate was being processed. It said rebate was approved, but in the amount of $40.00. Sent several e-mails to Lexar trying to resolve this issue, without success. Called the corporate office several times and was finally called back by by a rebate supervisor and advised that another check was being sent today to make my total rebate $80.00 as advertised. I still have no explanation why the change from $80.00 to $40.00 on the original rebate check. Moral of this story is to watch very carefully any Lexar rebates to ensure they are rebating you the correct amount.

get these people on the phone it goes to voicemail I think it's overseas operation it's not in New York City that's in some front I can't get my items. to claim to get my money back cuz they take the money out without sending the product into sounds like a scam.

i place an order onlne on may18,2020 because item online looks like are on stock because it not specified and i buy should 5 to 7 bussines day. but 6 to 7 bussines days means for the company to get the item from another distribuitor. i wait more than 15 days an nothing i email them what is the status of my order because show processing since i place the order, they told me to wait 5 days more becuase its an special order i wait but nothing i send a email again because if you dont write to them they dont tell you nothing and you get stuck, and they told me we have to wait a week and half more becuase the item dint have it. i wait 23 days and still no item i cancel order, if placing an order are horrible to get refund are worse, they told me order was cancel when never they cancel order, and i was waiting since jun5 util now they cancel order to charge your card are very fast but to get your item or refund are the worse FIRST AND THE LAST TIME TRY TO BUY HERE PEOPLE OPEN YOUR EYES BEFORE BUY HERE MAKE SHORE ITEMS HTEY HAVE IT IN STOCK OTHER WISE I DONT TAKE THE RISK TO BUY HERE... I DONT RECOMMEND TO NO ONE BUY HERE

Slow shipping 2 Orders placed in mid Dec, one finally shipped mid Jan. I was waiting for the second order to call an electrican to get all the items installed. The ecobee thermostats they sold me do not work correctly. even the vendor is not helpful, blaming my new home or keeps pushing new firmware, which is not helping. there is over a 5 degree differential in the reading between the thermostat and room temp and my HVAC makes a loud fan noise when running. No issues if i replace the thermostat with a Honeywell or Trane unit. Smarthome refuses to accept a return without a 25% restocking fee which is not right as the products are defective stating that the items are beyond 30 day (if they had shipped the second order on time, there would not have been an issue). they keep deleting my review on their website for the product Buyer beware.

I ordered a gate alarm with one extra transmitter from the SmartHome USA website. Fortunately, I paid using PayPal so I have hopes of getting my $245 back. Never received any communications from this so-called company at all... No e-mail confirmation following the online order. No e-mail confirmation of shipping. Nothing! Finally called the phone number for the company that is listed in my PayPal e-mail receipt. No live person answers. Just a male voice recording saying "leave your name, number and the date and time of your call". That's it. Doesn't even identify it as a business phone. Completely unprofessional. As total scam, I believe. Still no contact from the company but I have filed a complaint with PayPal requesting a refund. I would recommend you stay as far away from this "company" (and I use that term very loosely!) as possible.

I've been using Tracfone for probably over a decade on various phones, and I currently have 3 smart phones with their service (1 using Verizon and 2 using AT&T for calls). In the decade I've been using them I've only had 2 problems. The first was when I transferred my minutes from a feature phone to a smart phone and not all of the minutes transferred. Apparently this was due to those minute being bonus minutes (the kind you get when using bonus cards). I believe it did say in their terms of service that bonus minutes don't transfer, so I can't complain too much. The second problem was when I ordered a nano card but received a micro. Minor problem. Other than those issues (and the fact that their web site doesn't always work, such as earlier this evening when I was trying to check my balance), I've been very happy with the service. Calls go through as expected, web browsing and texts work fine, and I'm always deducted the amounts I expect to be deducted. When adding time, which I've done countless times via their web site and by adding pins purchased elsewhere, the correct amounts have always been added. Despite a few hiccups along the way I'm incredibly happy with them overall and will continue using them unless a cheaper alternative comes along.

I ordered one and it seemed OK, but it didn't come with a minutes card. Three phone calls to tech support didn't help. They wouldn't sell me any minutes without the card! The only useful thing I got from them was that I had to pay minutes for tech support if I was using their phone! I spite of all this, I ordered a second phone for my wife. She didn't like it, so I attempted to return it using their 30 day money back guarantee. The tech support person was completely incompetent and I finally gave up and hung up after he told me it would take 70 business days to refund my money! I must be a masochist. And these people claim to be the number 1 prepaid phone service?

Purchased two 12V 5ah Amp Hour Rechargeable Battery - Sealed Lead Acid - SLA Batteries. Order shipped the next day. Shipping ground but came very fast. No problems with this retailer. Would order again.

I needed to replace a 12V 4 AH gel-cell backup battery for my home security system. I found a Power-Sonic battery at Arcade Electronics that was an upgrade (12V 7AH) at a great price and low shipping cost. I had the battery the next day! I was very satisfied with the selection, price and service from Arcade.

I contacted both Amazon and Microtools about a purchase and exchange on a 20 LED bulb lamp to the 30 LED lamp bulb. As I feared when I received the item, there was not nearly enough light. I requested the different item before this item was ever shipped. The seller would not cooperate. The seller will not do an exchange and the item cost almost as much to return as the item cost. What a rip-off and piece of junk. Got a "36" LED Lamp Light from Walmart for a LITTLE LOWER COST & IT WORKS LIKE A CHARM. Shame on you and your company.

I highly recommend this merchant. Order placed for 2 sensor cleaning products on a Tuesday evening....order shipped on Wed morning. Also, Micro Tools had the best prices for these items of any online vendor.

I have never been more pleased with the service I receive through Customer Service. I have purchased many items from this company and if I had a problem with an order Customer Service went above and beyond with efforts to assist me in resolving the problem. I'm never disappointed with this company.

Samsung glass screen replacement for my galaxy phone was only 17 dollars and not that hard to install myself. I am so happy I found this website which is selling replacement screens for what they are really worth instead of $100 like on some websites.

I purchased a battery for my computer in November 2007. The battery broke apart in August and the cells fell out. I called them. Since then they have been difficult to deal with. They never sent the paperwork to send the battery back. My computer has a problem that won't allow me to be without a battery. They told me that that was my problem so I bought a new battery else where. I have spent 3 months trying to reach them to find out where my paper work is to see if they will honor the warranty. I get answering machines or stuck in a loop. There has been no response to my e-mails. The battery is now dead from sitting around. I did reach someone today and they sent me the paper work. The attitude of the individual I spoke with was very unprofessional. They were so professional and ease to reach when I first bought the battery.

On November 20, 2008 I ordered a refill for my PowerBook laptop battery. Their website stated: “Fast turnaround time.” “We can finish the refill service and have your refilled battery sent back to you in 7-10 business days after receiving your battery. Please allow approximately two weeks to complete the process. (After placing your order one week's time is needed to have your battery shipped to us and returned to you. It takes on average another week to refill and properly test your battery before it is sent back.)” I received no word from them other than the computer generated email notification of December 2nd, stating that my battery had been received. I assumed that because of the holidays, it would take longer to complete the process. What follows, is the email correspondence with eBattery, A.K,A. BatteryRefill.com from the last four months. To date (3/29/09), I have not received a refund! I will update this complaint when and if I receive a refund check. You must BEWARE of this company! ---- December 2, 2008 Dear Customer: Thank you for your order. This e-mail has been generated to let you know that we have received a package with your order number on it today. If you have any questions or concerns, please contact our customer support at 909-947-3686 M-F 10am to 4pm, PST or email at [email protected]. Thank you. Sincerely, BatteryRefill.com ----- Saturday, January 10, 2009 Hello, I am writing to check on the status of my order, #63416, ordered Nov. 20th, 2008. I received email notification on December 2nd, 2008 that the package, containing the battery I sent to you, had been received. Thank you, G. R. -------- January 12, 2009 Dear Mr. G. R., We are informing you that the new shipment of Powerbook battery cells have not passed custom hold as of yet. We recelled your battery, but the cells we had wasn't compatible for your circuit. We need these new cells to recallibrate and to reset the circuit components of your refilled battery that we are going to ship back to you. Our technician have to make sure all testings for mah, capacity, voltage, and data comes out with the right information. Our shipping department manager has authorized that we will be receiving the shipment (Jan.17). It will take up to 3 business days to recell and finalize your battery. We are so terribly sorry for the delay of your battery. For the long delay, we'll have you on top priority list for shipment. Thank you for your time and business with us. Have a great day! Customer Support BatteryRefill.com ------- January 30, 2009 Greetings, A quick email to ask about the status of my order. #63416. Will this order be completed and sent to me in the near future? Thank you, G. R. ---------- January 30, 2009 Dear Mr. G. R., We are so sorry about the long delay and inconvenience. We did get new shipment of cells in, but however our technician is having a hard time with your circuit component. Our technician have to make sure all testings for mah, capacity, voltage, and data comes out with the right information, but somehow your battery keeps showing low mah (low capacity charge). Give our technician up to four business days to see what we can do for your circuit component. We might have to order you a new circuit at no additional cost for the long delay. Once it's serviced and completed, an email confirmation will be sent to you. We really appreciate your patience. We'll email you with an updated notice within four business days! Thank you for your time and have a blessed day! Customer Support Batteryrefill.com -------- March 03, 2009 Please return the $59.00 deducted from my Visa credit card on 11/20/08 in payment for the refurbishment of a PowerBook 180 battery which was not done and which I did not receive. You may keep the dead PowerBook 180 battery I sent to you, to be refurbished and recelled. All I want at this point, is to have my money returned and to end the business arrangement I made with you. Thank you, G. R. ---------- March 3, 2009 Dear Mr. G. R., We're sorry about this long process Mr. R. We've been back ordered on cells coming from overseas and had trouble with your circuit components, but we'll fulfill your request for cancellation. Just to inform you that your order has just been cancelled. We'll issue your cancellation to our accountant department and they will take care of your refund. You've placed an order on 11/20/08 and cancelled today 3/03/09. Since it's been over 60 days, we'll have to issue a company check. It'll take up to two weeks to get it reviewed, signed by our ceo, and mailed out to you. We're terribly sorry that our service did not work out for you. Thank you for your time and have a great day! Customer Support Batteryrefill.com ----- March 05, 2009 So, I have to wait on top of waiting for months, to get my money returned for services you were unable to perform? I do not want to wait to get some check reviewed by anyone nor do I wish to wait for your CEO to look at it and later sign it. Two weeks is unacceptable! I want you to issue a check this week or return the money to my Visa account. I was patient with your slow service. At the time, I wished to give you the benefit of the doubt. But at present, I feel you are taking advantage of me. Please return my money at once. I do not wish to wait weeks more! G. R. ------- March 6, 2009 Dear Mr. R., We're sorry, but it's passed 60 days since you've placed the order, so theres no way we can issue the refund through your credit card. The refund check has to go through the process of review before we can get the check signed off, and mailed out to you Mr. R. Please be a little more patient and you will receive your refund check shortly. Thank you for your time and have a great day!

I was not happy with the shipping policy for Booq for two reasons: 1. There is no way to order from the website or to track an order from the website. It all has to be done via email to a separate customer service company 2. They have no replacement policy! We received the computer bag and thought it was beautiful, but it was too big. We wanted to exchange it for another bag. There are no exchanges at Booq. The customer has to instead cancel the order, pay for shipping to return the bag, and then re-order from the very beginning. We purchased a computer bag elsewhere. Shame, because their merchandise quality seemed good. Until Booq creates an online ordering service and has some sort of exchange policy, I will not purchase anything from them.

I purchased a BP3 booqbag from this retailer. The BP3 is a very high quality storage pack for your books and Laptop. When you open the top of the BP3 you have immediate access to your books, right behind that you have a padded flap that stores your Laptop. Price was good for the quality of the product. However, they charged $18.00 for FedEx home delivery. They really need to adjust that price. The BP3 only came in a standard box only wrapped in a tapped plastic bag. Most companies charge that kind of money for FedEx 2nd day! Overall, I would buy from them again.

Recently, I bought a preowned computer from DV Warehouse, This is not the first time that I have made purchases with them. Several years ago, one of my MACs that I bought elsewhere years before went on the blink. I bought another exact copy of the same computer from DV Warehouse and a few parts. Both computers that date back to 2002 are still functioning perfectly in 2013. My recent purchase from DV had an OS 10.6.8 operating system and for $19.99 I was able to upgrade it to mountain lion! I bought this computer for 2/3 what it would have cost any place else and there is no computer that I would rather have! DV Warehouse has always shipped promptly and stood behind and replaced any products that I have had problems with (which did happen once), and they promptly sent me a replacement without any complaint. I trust DV Warehouse much more than (in my opinion) the money hungry Apple stores.

I'm in Australia and I ordered an Xserve G5 power supply on 16 June 2015. I specified the fastest shipping, and it arrived on 22 June 2015 in good order. It was packaged in a well-padded manner and worked when it was installed. I'm very happy with the product and service. I was also impressed by the DVWarehouse website which provides much more product information, and in particular product compatibility information, than other vendors. This is one of the main reasons I chose DVWarehouse. The only issue was that their order form forced me to ship to the credit card billing address. That was a PO box and the order was then held up because their shipping carrier doesn't deliver to PO boxes. So I had to phone them to sort it out and supply another address. They were very helpful and efficient about this and my order was not significantly delayed because of it. This should sort this problem out though.

I order some “free” EarPods May 4th it goin on July & i still cannt get in contact with nobody

I guess I'm one of the lucky suckers who fell for something-for-nothing (just pay shipping and handling). Ordered 2 in May and still no AbsoloutePods™ in my ears. More like AbsoluteScam™! Don't be an AbsoluteSucker™.

I found this site while looking for a deal on Eagles Nest Outfitters hammocks, which tend to be quite expensive(but definitely worth it). I love the outdoors and I work at a summer camp, which means my gear gets a lot of wear and tear, so I wanted to get a reliable brand of hammock. ENO is a great brand, and Backcountry Edge had a great deal on ENO stuff. I ordered a DoubleDeluxe ENO for about the same price as a SingleNest. SingleNest hammocks usually run about $60, and typically DoubleDeluxe hammocks are $20-$30 more, but I found it on sale here, so I went ahead and ordered it. I also ordered straps for the hammock, which brought my order total to close to $100. Along with my order, I got a free Backcountry Edge t-shirt, which is now one of my favorite shirts (it is one of the most comfortable shirts I own). The order arrived in the time that they said it would, and it was well packaged with original tags and such. I don't have anything bad to say about Backcountry Edge, and I'll likely be ordering from them again. I am a very satisfied customer. I've had my gear from them for around 7 months now, and it's still working great.

Ordered a hard to find Patagonia large navy blue down sweater jacket on a Wednesday morning before 9 am and it was at my door at noon on Thursday. And the price was lowest of any vendor on the Internet or in stores. Now, compare this with an experience with REI. Two weeks earlier saw same item on their website. Ordered it and received confirmation. Three days later received an email telling me the order was cancelled. No reason, just cancelled. It took a phone call to their customer service to determine the reason, which was out of stock. When asked why it was still on their site, received an apology but no good answer. Perhaps they need to tweak their computer system? Anyway, a fine experience with Backcountry, and thank you Brian, who handpacked the jacket with care.

I bought a 4 gig memory card for an unbeliebably low price and it is exactly what I wanted. A great company!

I recently purchased a portable speaker for a teenage grandson. It arrived promptly and was well designed. Packaging was good, with excellent information and suggestions. He had it connected in 5 minutes and was thrilled. I will definitely consider doing business with them again! I am happy to provide positive feedback such as this when warranted.

This was one of only two stores still carrying the Sirius Stiletto 100. The other was Crutchfield at $30.00 more. Paid $3.99 for shipping and got it in three days. They accept PayPal too which I like.

Recently purchased a Pioneer XMP3 (Model GEX). Received email confirmation of the order within a few hours and shipping confirmation and UPS tracking number within 24 hrs of the order. So far so good. Haven't received the order yet since i selected $3.99 standard shipping (4-7 days delivery). I will update this review if any problems with the satellite radio.

I paid $20 for Championship Spades Pro Card Game for Palm 6.53, with no issuance of the code/key registration number. I repeatedly e-mailed the support number on my invoice, per their instructions, with no response. I even e-mailed their sales address, still no response. It's been a week since I received the invoice. Their invoice stated I would receive the code/key within two business days. (Yes I checked my bulk mail folder every day.)

Was surprised by the speed of the support service, my message was answered in about 15 min, that is a record in my online history.

Purchased a new 1993 IBM keyboard. It arrived quickly (three business days) and was exactly what I ordered. The keyboard worked perfectly even though it had been sitting in its original packaging for 13 years. The web site had lots of detailed information about keyboards. It is a unique web site. I would have no reservations about buying something from Clickykeyboards.com again.

I bought from another store an adapter to connect a PS/2 keyboard to a USB port. It didn't work. Clickykeyboards explained that it wouldn't work and why. I ordered an adapter from them and it came reasonably quickly.

Order was placed on 12/17 - received a confirmation email of order but nothing since (including not having received the order). When ordering online it's helpful to get an e-mail when the product has been sent. I don't know the current status of the order - due to this, the purchasing experience is rated as low. I tried to get a status via the confirmation e-mail (contact info, automatic link to the website etc.) but couldn't find anything. I also couldn't find a site to check by searching online... the unknown with the order is uncomfortable...

I needed to purchase a replacement battery pack for an old Dell laptop that my pup chewed through. I received an order confirmation soon after the purchase and it arrived shortly after that. The price was much lower than Dell was charging and the unit has been working flawlessly for 2 months now.

Ordered 3 PSU's, 1 was backordered. Nobody told me that until i contacted live chat. But live chat cant edit orders, so they told me to contact them by email. Another week passed, none of the 3 PSU's shipped, and I've been asking for a refund since. Two weeks, still no refund.

I've been using mikes computer shop for the last 9 years and I have always been pleased with their service. They price beat many competitors and shipping is usually free, and if not then you can just pick it up in store :). They've helped me build my last 3 computers and I couldn't be happier with the results.

AV alive; lowest price for some parts, high shipping cost, not a 24/7 site, still waiting for the parts! this store, had the lowest price for the crimp tool that I wanted. So I ordered it on 04/23/10. AV alive sent me an email on 04/30/10 with a tracking no. I placed the order around 23:47, four days later AV alive emailed me with the shipping costs, I had to OK the amount, then I emailed back to see if this was the lowest rate, AV alive said it was and the parts will ship. so close but, AV alive emails me 04/29/10, to say some of the parts come 25 to a bag, not 20 or 40. so I had to change my order. the web site said that you could order 1 to xxx parts, not any more! if you want connectors, RG59C-F's, you start @ 25. I had to call AV alive on 04/30/10 to find out WTF was going on! AV alive said they would up-date the web site, and my order was on it's way. Also the ladies I talked with, were very nice.

I went with AV Alive because the product I was shopping for was more than $1000 cheaper there than my local retailer. I was exceptionally pleased with the price, and the CSR's were very helpful on the phone and over email. My situation was difficult because I live in Canada, but wanted them to ship the item to an address in the US. One thing that caused a lot of problems was my credit card. I have a "Canadian" VISA, which AV Alive could not accept, even though I've used it countless times in the US and in other On-line stores that are US based. I can't recommend AV Alive to anyone here unless that restriction is lifted. The only option for me for payment was Wire Transfer, which is more costly and inconvenient. After that was resolved, the CSR's dealt well with the other problems I had.

i have been trying to get a refund for over 12 weeks from batterytrader ,they took my money in January although they did not have the battery in stock, i did not ask for a refund till May and i am still waiting. last excuse they were having trouble with the computer servers.

Goods not received as at March 2010. Given run-around on automated phone system so can't speak to anyone ever, won't repay the money, simply given apologies via "My Account" information and advise they are still waiting for goods. Hmmmmmm.....

Ordered two cases and data cable on Mar 17, got it three days later. Really fast shipping, and the cases are really cute, fit my phone very well. Good job, MaxMost.

Somewhat slow shipping after order (took almost 2 days to ship), but recieved item in a somewhat timely manner. Battery *seemed* to be new, but I suspect it is used. (scratched, no original packaging) The battery does work, & looks to be holding a charge, only the next few days will prove whether it was new product. A bonus was included with my purchase (an earbud for my cellphone) at no charge, I thought this was a nice touch. If the battery holds up as well as my original, I will have no complaints with maxmost.com

I ordered a Wall-mount power supply module from them almost a month ago, which was supposedly shipped UPS Ground and paid for by credit card. The order has not yet arrived, and they have not responded to my repeated emails over the past week.

Purchased a part in July & they charged my credit card same month. Did not receive part until late Aug & it was wrong part. Returned the part in Sept & still have not received refund. Have called many times & they don't answer or call back. Tried the Contact Us on their website & got a failure to send message. Bad company practices!

This was the second time to order 220 volts phones from them and they were prompt and reliable.

I purchased adapters for trip to Kazakhstan and they accomplished the task without a problem

I bought 3 phones from this company, thinking I was going to get them all for free. At least according to their website, if I submitted the rebates I was set. However, after mailing in my rebates, it turns out only one phone per family plan was gonna get the rebate. That was not what I saw on the website when I ordered, I even asked the guy on the phone, and he said all three would be free. I do not recommend this store, and I suggest everyone avoid it at all costs. No matter what price they say, they will get you.

In July 2005, I purchased 2 Motorola RAZR phones and signed up with Cingular via the SimplyWireless Internet site. I was pleased with the ease of ordering, the speed of receiving the product and the paperwork included with the phones. However, I purchased the phones based on the advertised "rebate" that would essentially make the phones "free" once the rebate was received. Unbeknownst to me when I purchased the phones that the rebate process was in 3 stages: 3 months, 6 months, and 9 months. Not only that, but SimplyWireless farms out their rebate processing to a company called Continental Promotions Group. SimplyWireless washes their hands of any problems you have in getting your rebate. I had no problem in receiving my 3 month rebate check but the 6 and 9 month rebate process has been a challenge to say the least. It has involved my contacting the Better Business Bureau in Arizona several times, as well as numerous e-mails back and forth to BBB and Continental Promotions Group. The bottom line: if you don't like following up and badgering companies for adequate customer service, don't buy anything that advertises a "rebate". Companies hope that you won't go through all the hassle of collecting/photocopying receipts, reading the fine print and sending in forms, and then following up. I would suspect that 9 times out of 10, consumers don't jump through all the hoops necessary to get their rebates, which is highly beneficial to the companies selling the products. Be an educated consumer and do your homework before you buy a product.

I ordered to 12V halogen reading lights, after calling their customer service to get information comparing their halogen vs. LED lights. Excellent customer service, and fast turnaround on the order. I would definitely purchase from them again

Placed an order online on Nov. 30th and paid extra for 3-day shipping. Received confirmation and a note that I will receive tracking information very shortly when the order is shipped. 4 days go by and not a word from Performance Audio. So I decided to call to see what's the order status. The customer service rep said the drop shipper is not responding, and the rep promised to update me the next day on the status of the order. It's been 2 more days of waiting and hearing nothing from Performance Audio. During this period I sent an email requesting an order status update and as you may have guessed, no response whatsoever. Do yourself a favor. Save yourself from the headaches and time wasted shopping at Performance Audio.

6/4 Ordered (online) a 50' S-Video cable (great that they make such things). 6/10 Received product. Fair price and reasonably fast delivery.

Like other reviewers, I found this small business seller because they had exactly what I needed (in my case, 100 ft ethernet, 50 ft S-Video, 25 ft S-Video, and a converter video cable). Although there were minimal ratings/feedback, I felt it would probably be a good transacion. I was overly pleased -- it was probably just coincidental timing, but I actually received electronic shipping confirmation an hour and a half after I placed the order (was at the end of a long New Year's Eve weekend)! I'd recommend this vendor to anyone needing any of their niche offerings and wish him continued success in his business. Only one complaint (minor): Selling is via yahoo stores, which didn't generate the invoice email and there wasn't a printed copy in the otherwise excellent packaging. Seller quickly emailed me a copy with no problems on request -- once again, great service so not really a complaint.

Found the part# I needed listed as "in stock" online, but during checkout I noticed a something that said 'please call to verify item is in stock" so I called, confirmed the part number, confirmed the part was in stock and then ordered with overnight shipping all by 11am. Around 5:30pm, I got a voicemail saying my order canceled because the item was not in stock (conveniently too late to order from another merchant costing me a crucial day for repairs). However, that didn't stop ScreenTek from charging my credit card anyway. That was Monday, now on Wednesday night, I'm still waiting for the $185 to be credited to my card. To summarize, screentek: claims items are in stock online, but asks to please call anyway to double check, either doesn't bother checking or lies when the customer does call, charges the customer immediately, waits until after the item should have shipped for overnight delivery to discover the item is in fact out of stock, perhaps sometime in some uncertain future considers returning customers money. Thanks ScreenTek, nice business you run. To be fair, it was probably an honest mistake (assuming I will eventually get my money back), but the lesson to other shoppers here is that they have an unreliable way of tracking their stock, so if you are in a hurry, use another merchant.

I recently purchased a screen for a HP Pavilion DV6-3267CL laptop. I have changed many screen in the past but when I got to this one I was wondering how to remove the screen because there wasn't any screen covers (or screws) on the screen bezel to remove the bezel. I looked at the instructions that was sent to me in email from ScreenTek and the first step was to remove the screen covers. Since the instructions were misleading I had to venture though about 8 different videos on youtube.com till I found the correct instructions. I had to completely dismantle the laptop and remove screen assembly from the laptop chassis to reveal the screen bezel screws. Im sure I would have taken that same path for removal if I didn't have youtube.com. I know it is impossible to have instructions for every single laptop out there but one your website I think you should reference instructions for this type of screen removal. Also to help quote a repair cost for technicians like myself I would benefit if there was a warning label on the products page to let the technician know that it requires complete disassembly. One method takes about 20 minutes and the other method takes bout 45 minutes. Just my thought..Hope to see changes on the site. I will purchase all my screen from ScreeTek from now on. Fast Shipping and easily found my product. Installation was a breeaze once I figured out how to get to it...lol. Thanks

Received a product that didn't work for me and was forced to pay return postage so cost me nearly £15 and my time and effort to return a product which wouldn't work... I`d say that equates to a bad online retailer that doesn't care about customers just money! Edit

I ordered a Zen Mozaic skin plus clip & armband for my wife for when she goes to the gym, she is very pleased with it & the dispatch & delivery was very prompt. Thank you Kikatek.

I have made four purchases of Pretec USB I-Disks from Ramcity over a three year period. It is a delightful experience to have received the same excellent service on all occasions. On the day of ordering I received confirmation of the order and many other details which answered any questions I could have had. The following day I received another email stating the order had shipped. Again it included enough information that answered any questions that could possibly be asked about a pending order. The following day the order was delivered. That day I also received a Tax Invoice by email. What makes this delightful to me is that the same order of excellent service has been maintained in 2004, 2005 and 2006. This means to me that good service is not just a company policy but has become part of the company culture. Thanks for being good at what you do. On 10 July I received this. When you first wrote a review for RamCity on June 30th, you might not have had a chance to receive the merchandise you ordered since your review was written very soon after placing your order. By now you should have received your order from RamCity. If you would like to make any changes to your review, please click the link below. Otherwise, no action is needed! http://www.resellerratings.com/survey.pl?seller_id=xxxxx Thanks, The ResellerRatings.com Team Dear ResellerRatings.com Team, Your presumption that I had not received my order is incorrect. It has not been unusual in my experience with RamCity to receive next or next following day shipments. The day I received my shipment I sat down and wrote my comments. Your automated email is unbecoming a so-called rating service, I say automated because you obviously didn't read my comments. Where can I go to rate your company? M.Gray

Best service EVER in online computer parts (8 years experience). Not kidding. Thanks a lot. Would be an understatement to say "higly recomended".

Within a weeks time, we had issues with 2 of our headsets from them. Identical units. Each time we called or emailed, they called us right back and tried to trouble shoot. Sent a new battery for one, at no charge, they even paid the shipping, and the second one, NOT under warranty, they sent a brand new replacement for because they could hear that it was not good sound quality over the phone. I will never purchase anywhere else for our company headsets! These guys rock!

I would never order from this company.Took 2 weeks to receive product and when it did not work I needed to explain everything I did with it to explain to them why it did not work.They finally gave me a return # and sent item back item.When I did not receive a credit after 3 weeks I needed to give them the shipping # from post office which I did not have.They said it will take next billing cycle to get the money back if in fact it was returned to them since I could not prove I sent actually sent it back.WARNING DO NOT BUY ANYTHING FROM THESE PEOPLE.

I ordered a Samsung filter for my fridge. Received a TV bulb when called to ask about this They wanted me to place the order again and mail the bulb back AT my expense. After much auguring on the phone I asked for a refund and told them to send label if they wanted it back. Awful service will never order again from them. Stay clear .

I received my Malibal Nine X7200 about two weeks ago and since then I have experienced the fastest and most powerful laptop I have ever set my eyes on. The screen of the Nine is just the right size. The colors and 1080p resolution show up flawlessly on this 17.3" screen. From a processing speed stand point I have not experienced any slow down yet. While playing both Mass Effect games and World of Warcraft the 3.2 GHz Quad-Core processor easily keeps the frames at a steady 60fps. Even with a great processor the speeds cannot be achieved without a great graphics card. With my setup I am running Dual Nvidia GTX 560M. These cards preform and run everything I have tested them with to max making every game look crisp and clear. This laptop was the one I picked after looking at many brands and I could not be happier that I did. For the price I payed I got twice the laptop I could have hoped for. I recommend that anyone looking into a power gaming laptop give the Malibal Nine X7200 a look.

Had 1 stuck pixel in the middle of the screen when my laptop arrived, and they will not do anything about it due to their 6 or more dead pixel policy.

The order, albeit a small one, was delivered next day. Thats right - next day! And it was free shipping! This is outstanding and I highly recommend on this basis.

I ordered item from keenzo a ny based company,paid nys sales tax,only ordered from them to save shipping time as price was considerably higher than other companys further from me.Over a week later no parts(ups inside nys is one buisness day!I look at bank statement they took payment same day ordered. I call keezo several times at 10:30 est.they finally answer phone and promptly tell me my item is in oregon and hasnt shipped,i said thats uneceptable and ask for refund they denied me a refund.I could have ordered same item from west coast with overnite shipping for a few bucks more and had a week ago.SO ITS BUYER BEWARE this company isnt a stocking dealer i believe they used my money to buy item then ship to me possibly because of cash flow shortage.

Global Media Pro has maintained low price products with over 8,000 in stock items through thier e-store. I like that they are a family owned business and they adhere to a superior level of customer service. They are an all around great company.

GLOBAL MEDIA PRO works like a street vendor. When you buy something like I have you pay, its a good price you walk off and that's it. It is a gamble. You win once maybe twice. BUT then when you have a problem they do not know you. They avoid you. They ignore you. At least 10 emails , messages etc etc Nothing. They totally shut all communication. I just wasted more than $700 on a mistake they made. I am waiting for an answer. My hands are tied. They do not answer. For that reason good reviews when you buy and all ok And then Zero star if I could. Rather pay a bit more from a reputable shop. Globalmedia pro is not reliable or reputable. Never buy from Globalmedia Pro. Total gamble. Ref Order 9398771 of 5 March 2019