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Office Supplies Store

A store that sells office supplies.

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9735

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Office Supplies Store

Office Supplies Store A store that sells office supplies.

475

Companies

Сompanies in this category

9735

Reviews

Number of reviews in category
3.1

30 Reviews

3.1 SmartReviews Score

Recent Reviews

I tried to purchase multiple TV's on Black Friday from PC Connection and I even passed up other deals thinking I had already purchased these TV's. It turns out that PC connection tricked me as well. This is a snippet of the email they sent me "Unfortunately, our systems were unable to successfully process the sudden overwhelming demand and this special product with promotional pricing ran out of stock before your order finished processing.". The funny thing is I made two orders for the TV's. My order numbers were 45281868 and 45282081. My guess is that there are at least 213 other people that got the same confirmation and then cancellation email that I received. I spoke with pcconnection.com that day on the phone and they refused to remedy the situation and claim there was not a manager willing to speak with me. It is sad that businesses feel that there is no need to keep there customers happy. It never seemed to cross there mind that I might return to shop there if they made some type of substitution. I have never had problems like this from tigerdirect.com, newegg.com or amazon.com therefore I continue to shop at these stores. I hope that these people change there ways before it is too late.

Poor

3 years ago

alvajo

Cancelled order for a television after almost a full day past. Was told that they didn't have stock. Unacceptable. An organization of this size should have proper inventory control.

Bad

3 years ago

Meomer

4.1

45 Reviews

4.1 SmartReviews Score

Recent Reviews

returns process is not working. i have us postal tracking number showing delivered. rep says they have to open an "investigation request" to try to find what happened before they can return my money. i waited the given 5-7 days posted, checked with one rep, they said it was received and would be processed soon, waited another week, now rep says showing not returned. totally unacceptable. i wouldn't waste your time messing with these guys anymore.

Bad

3 years ago

Brent Anderson

Crucial.com is the only site I order computer parts from. I like that I can download their scanning software to tell me exactly what is compatible with my PC. The prices are competitive, the shipping and email communication are swift and reliable. I've not had any issues with this company.

Excellent

3 years ago

Jennifer W.

4.2

30 Reviews

4.2 SmartReviews Score

Recent Reviews

I ordered a Gateway computer from these CLOWNS first, via the website, through Paypal, and the order just "went away" (told me to go back to my cart). I called customer service and explained what happened and the rep said she would take the order over the phone. She checked inventory and said they had them in stock. Well, after a day and a half of my order being in "processing", I called to find out what was going on. I was told the order took a little while longer because I was a new customer?? I then checked the website a while later and the status was changed to "in shipping queue". Wellllll, a day later I received an email stating that sorry, the item has been cancelled because it was unavailable for shipment!?!?! After all of that runaround, this is what I got. The credit card debit is still showing on my card. I'm going to call these CLOWNS next. I HIGHLY recommend you AVOID this compnany!!!

Bad

3 years ago

Albbuyin

I am very happy with the two Apple computers I purchased, the shipping time was good also, but I did not receive instruction manuels with either unit. I feel even with a refurb unit there should be some intro to the product. I have used other makes of laptops but never an Apple and they do operate a little differently.

Excellent

3 years ago

oldawg-899

3.6

30 Reviews

3.6 SmartReviews Score

Recent Reviews

1) Web Site: yes, it looks plain and simple - but it's functional, and I found what I needed within 20 seconds of getting there 2) Order process: piece of cake 3) Customer service: exemplary. I screwed my order up, mailed customer service using the "live chat" feature (it was late on a Friday night so I left a message); first thing Monday morning, get an email confirming change 4) Shipping speed: I ordered late on a Friday night; they shipped early on a Monday morning. Their days of operation are stated as Mon-Fri, so they turned it around quickly 5) Shipping/packing quality: padded envelope, product came without a scratch. Would recommend.

Excellent

3 years ago

jcsf

I ordered a compact battery charger for a Canon camera last year for a long photography workshop. It died within a few hours of use. I have sent e-mails to DigitalDiscount to get this remedied and got no reply whatsoever, the entire purchase was a complete waste of money. I will not buy from this company again.

Poor

3 years ago

lance_photo

3.4

22 Reviews

3.4 SmartReviews Score

TextbookX

TextbookXcom sells new and used textbooks reference titles and bestsellers at discounts 10 to 80 off retail prices Buy cheap used textbooks on our marketplace and earn 200 more for textbook buyback Free shipping over 49

Recent Reviews

I have ordered several textbooks from QC bookstore and have had great customer service and pleasant experiences. - Alyssa Tedesco

Excellent

3 years ago

Alyssatedesco17 G.

I ordered a textbook a week before my class started and received it two days after ordering. The textbook was a good price too. -Bailey W.

Excellent

3 years ago

Baileyw1975 O.

4.1

30 Reviews

4.1 SmartReviews Score

Recent Reviews

Ordered the Silverstone TJ10 case on Friday and received it in excellent condition on Monday. Very impressed with Sundial Micro and will do business with them again. Thank you Sundial for taking care of me.

Excellent

3 years ago

RDRoberts

I have used SunDial Micro, Inc last year and purchase a gift for my wife. Arrived really fast for being on the east coast and sundial being in west coast. Shipping was very fast. Now I made a second purchase with them and With free ground shipping. I am going to have my item within 3 business days. Can not beat this. Also found there price cheaper than all companies. They beat every price from eBay to amazon, newegg and tigerdirect. Have to say, Thank You Jennifer for both orders and Hope the business stays on top.

Excellent

3 years ago

GBodyShop

2.9

24 Reviews

2.9 SmartReviews Score

Recent Reviews

Been 8 days no tracking number and no product. I've also messaged several times and no response back.I would give a 0 if possible

Bad

3 years ago

ChadMatern

I gave up and canceled my order after three weeks of them promising to ship it "shortly", even going as far as saying they had it in stock and it was reserved for me. Pick a different reseller if you can.

Bad

3 years ago

kreide

3.3

15 Reviews

3.3 SmartReviews Score

Recent Reviews

I have purchased from this company about 6 times; buying either Blank DVD Cases or Ritek DVD-R 4x. All of my orders were processed and shipped fast (within 1 business day); shipping took about 1 week due to the warehouse being on the west coast and I'm located on the east. I have had no problems with any orders from this site. I have not had to deal with customer service, so I cannot produce a valid comment. Prices for the products I was looking for were the lowest I could find (generally about $1 less then Mertline). Packaging for DVD-R is good. There is enough packing peanuts to protect the product. I have not recieved any damaged products. Overall, I have been very satisfied with my purchases from CDRDVDRMEDIA and will be buying from them in the future and would recommend them.

Excellent

3 years ago

QP2G1

This merchant is a complete Fraud. Shipment was never made although of course payment was received and processed by them. They were able to issue a UPS tracking number by providing billing info but they cancelled it 4 days after. AVOID AT ALL COST!!

Poor

3 years ago

durieux

4.7

30 Reviews

4.7 SmartReviews Score

Recent Reviews

I purchased a desktop unit several years ago and have had a very good experience with it. My son is in need of a good laptop for college, so I feel confident that Velocity can deliver what we need.

Excellent

3 years ago

vadosesafe1068

My first Velocity desktop ran for 11 years and only needed repairs once. I'm just setting up its replacement now. If you want reliable hardware, delivered with no bloatware and a quality build you'd be hard pressed to do better than Velocity. The new computer may well outlive me, but if it doesn't, its replacdment will come from Velocity. I would never consider another manufacturer.

Excellent

3 years ago

dmoser-19129

4.4

18 Reviews

4.4 SmartReviews Score

Recent Reviews

I ordered four memory modules for my Z370 ib-r. Not only I got the modules really fast ( arrived one day before from the expected date) but they worked flawlessly. I will continue ordering memory modules from them and I recommend everyone to do the same.

Excellent

3 years ago

Efrainf B.

Ordered RAM on 12/27, arrived a week earlier than expected. Easy to install. Had one question and contacted on-line support who was able to help in less than 3 minutes. Would certainly buy from MemoryStock again.

Excellent

3 years ago

tsilb1956

3.5

4 Reviews

3.5 SmartReviews Score

Recent Reviews

Decent site for printer ink (and I'm re-posting a 10% discount code) - The refurbished printer cartridges here seem to work better those from other sites. Also, credit Annice with a 10% off code -- just enter DISCOUNT

Great

3 years ago

Katie W.

I ordered a toner cartridge on 5-7, on 5-14 I had still not received it. When I called customer service they didn't know whether it was out of stock or had been shipped. There was no tracking info though my credit card was charged on 5-10. I won't be ordering from them again.

Bad

3 years ago

MagSteve

3.6

2 Reviews

3.6 SmartReviews Score

Microwave and RF components TWT amplifiers for Commercial Military and Laboratory

HD Communications Corp offers an extensive range of products for the RF microwave communications and Laboratory Test markets for more than 30 years Products include Ultra Broadband amplifiers and Narrowband SSPA Frequency Converters and Mixers passive components and Low Noise and Medium Power amplifiers

Recent Reviews

I had searched for a good site for purchasing a WiFi antenna for my Linksys router. It took a while, then I found hdcom. My order was processed so rapidly my head was spinning! It was in the mail before I knew it. The price was great, and they answered every email promptly. I paid by money order, but would easily be confident to use a credit card for another purchase

Excellent

3 years ago

Billy_Bat

I cancelled my order, wasted my time placing the order and money calling US. Lousy company never state anywhere in the site that I can't pay with my credit card because I am based in Japan. What a joke claiming I will fraud for an item worth only US$200-- inclusive of shipping. Very poor customer service before I placed order the sales staff Brian had not mentioned anything except if the billing address is differnt from my mailing I just got to inform my bank which I agreed. HD Com conduction E Commence what a joke.

Poor

3 years ago

sakai

3.8

28 Reviews

3.8 SmartReviews Score

Recent Reviews

I had to update the motherboards Bios because I was getting an error at bootup and everytime I had to press f1 to continue booting, the problem was that the address on the onboard NIC didn't match the address in the Bios, I shouldn't have to do that.

Poor

3 years ago

c_osorio

Ordered new computer on 2-15-12, received on 2-27-12. Very satisfied with the quality of the computer. No problems encountered.

Excellent

3 years ago

Cdominique

3.9

33 Reviews

3.9 SmartReviews Score

Recent Reviews

i ordered parts from them with rebates thinking cool i'm saving money compared to every other site. nope i was wrong they rebate they are talking about is not a rebate it is a coupon. also the only way you can find out that about said rebate is to click on the small link that says rebate form and read it to find out what it really is. Really you can go to neweeg.com and get the same parts they have at outlet pc and get a better deal and a REBATE not a coupon.

Bad

3 years ago

Ben C.

They have a very wide selection of laptop parts to upgrade your laptop on your own rather than paying the manufacturer big dollars for what cost so little. You can pay $100 for 4GB of ram here or $400 and buy the same ram from Dell. You decide: it is the same thing. Shipping is always on time and they are great to order from.

Excellent

3 years ago

Oscar L.

4.3

53 Reviews

4.3 SmartReviews Score

Recent Reviews

Wow. I never saw a site with so many bad reviews. I've had 3 different printers over the years. LD products worked well in all of them. Maybe this will help. I always save the new printer owners manual and replace each cartridge by the directions.

Excellent

3 years ago

Dw H.

Brand new printer HP laser jet 15 W and this was my first replacement cartridge and what a mistake. The cartridge doesn't work and I can't even get a response from them. Lesson learned. When you deal with second rate outfits you get less than second rate results. I would NEVER recommend or do business with them again.

Poor

3 years ago

Rf M.

3.7

4 Reviews

3.7 SmartReviews Score

AnySystem

Get wide selection of brand name remanufactured computer hardware save up to 80 off the original list price at Anysystemcom We have collection of top brands refurbished desktops refurbished systems branded servers parts storage products and many more

Recent Reviews

I purchased a Sun Ultra 30 with 20" monitor. If memory serves, I requested the 3-day shipping, but when I checked the order status two days later it showed up as still being unfulfilled. I contacted customer service and explained that I needed it delivered asap. The CSR I spoke with, Regina, apologized and arranged to have the order shipped overnight. True to her word, everything showed up the next day. All items were packed extremely well, and everything was in excellent condition coming out of the box. Four months later it's running like a charm without any problems whatsoever. If you're a true geek, give AnySystem a try.

Excellent

3 years ago

trachy

From Feb of 04 When I bought a insanely large and complicated SUN server, (Think E10K), with NO knowledge of what I was getting into. (Think tech-hardware-lust to the extreme) the folks @ anysystems have given me support above and beyond my wildest imagination. (When a sales guy delivers parts @ 01:00 in the A.M., this is special. And it has happend at least three times with varous levels of emergancies and angst) To April of this year when things went rather crazy, and I bought a second, BIG HONKING SUN SERVER.. Plus updating and expanding the one I bought 2 years ago. Still happy with the folks, still happy with the tech support, (They put up with my mistakes...) I've bought equipment for myself and some of my largest clients, (you do not send schlubs into your largest accounts) I don't think I can make a better reccomendation then that. What can I say, I do not have vendors, I have members of the family that are in the (INSERT LINE OF BUSINESS HERE). My ONLY vendors are CON-ED and Verizon, and I do so hate them both...

Excellent

3 years ago

crawls

3.1

13 Reviews

3.1 SmartReviews Score

Recent Reviews

DO NOT BUY A COMPUTER FROM THIS COMPANY! I recently purchased a computer and returned it because it didn't have the one feature I wanted. After paying an additional $30 to have them ship the computer to me when I bought it (making it more expensive than getting the same computer almost anywhere else without paying for shipping), I paid $50 to return it and than they charged me a 10% restocking fee. This left me almost $150.00 in the hole. That is just bad business! Do yourself a favor and buy anywhere else.

Bad

2 years ago

RickCarter

I have purchased Samsung S20B300 screen from Arsenal PC through Amazon. I was told that I have to reinstall drivers and do re-connection but nothing works, It's impossible to adjust it, it's too bright and is difficult to read a text. I have one more same model so I have what to compare with. I contacted Arsenal PC in two months but they closed the return request due to the expiration of returns period, Buyer beware!!!

Poor

3 years ago

Ruson

3.9

32 Reviews

3.9 SmartReviews Score

Recent Reviews

Moosejaw is a fun little company that just seems to have everything I am looking for as well as amazing ways to save on most if not all of the great brands! Such fast shipping and easy returns too. I'm hooked!

Excellent

3 years ago

L. X.

Moosejaw had the hiking boots I have been wanting at a discounted price. They arrived in 3 days and I could not be more satisfied with my Keen Terradora boots. Will definitely be ordering from Moosejaw again!

Excellent

3 years ago

there

2.9

11 Reviews

2.9 SmartReviews Score

Home Tech

Smart Home Technology and Home Automation

Recent Reviews

I have purchased from HomeTech Solutions several times over the past few years. They have a user friendly website, are reliable for sending the correct products and orders are processed and shipped in a timely manner. Very happy with my on line orders from HomeTech Solutions.

Excellent

3 years ago

WrkOrdr

I purchaced 2 times already and it was not problem at all.....Im very satisfy about ur service...I got the product on time, perfect =)

Excellent

3 years ago

Ma.Rosalva

4.2

30 Reviews

4.2 SmartReviews Score

Impact Computers

ImpactComputerscom is a distributor of Computer parts and Laptop Parts for Dell HP Lenovo Asus Toshiba Acer Razer Fitbit MSI Fujitsu and others

Recent Reviews

I work for one of the biggest Universities in South Florida and most of our non-warranty parts for PCs and now printers are purchased from Impact Computers. They usually have good prices and quick next day delivery.

Great

3 years ago

arcollad

Beware of ordering items that say "3-5 days", in 2011 I waited 2 weeks, then had to cancel the order and find it elsewhere. This time I tried them for an OEM part that showed in stock, I received a poorly made part that was NOT OEM, and did not fit. They offered a free replacement, but that order was cancelled the next day due to "out of stock with no ETA". Don't waste your time with these bozo's. Life is too short. update: they refunded the part, but not the shipping. Somehow the defective part was my fault, I guess? Waste...Of...Time, money, and energy. Fooled me twice, I am ashamed to admit it. I'm glad I was able to edit this and revise ratings lower.

Bad

3 years ago

plotterguy

3.4

30 Reviews

3.4 SmartReviews Score

Recent Reviews

I ordered from TekGems an inexpensive la-pci20 raid controller. For a price of 13$ it seems to be a good deal. The card was dead on arrival but it took me three days of troubleshooting to figure it out. Since over 30 days elapsed since delivery Tekgems denied replacement. I do not recommend this seller and will not purchase from Tekgems again.

Poor

3 years ago

joe_buck

Item had been discontinued for over a year, but TEKGEMS had a full supply of the AT&T 1726 answering machine units in stock. Items were shipped the day of order (overnight & 2nd day air were available as well as USPS Priority Mail......I was also able to monitor the shipping progress after Kim sent me the FedEx tracking key). Price was half of what had been normally charged when these units were available in office supply outlets such as STAPLES and OFFICE-MAX. Good deal...will do business again.

Excellent

3 years ago

SundayOnLine

3.9

17 Reviews

3.9 SmartReviews Score

Wholesale Computers Computer Parts Distributor Wholesale Surveillance Cameras Notebook Computers Houston Texas

Wholesale Computer Parts Distributor based in Houston Texas sells wholesale computers computer parts and components wholesale surveillance cameras and security products

Recent Reviews

RMA is the best although I really miss the 3 year warranty on everything. I've had problems with items not being in stock but I'm hoping that will go away now that they are in a bigger facility.

Great

3 years ago

Jayhova

My first and last exeperience has been anything but positive with Bass Computers, Inc. This company gives buyer beware new meaning, so my suggestion to anyone who is thinking about purchasing any computer equipment from them, DON'T, you will end up regretting it in the long run. I ordered several items from this company, including but not limited to a Cooler Master heatsink and fan that were supposed to fit a socket 478 motherboard. What I recieved was a Cooler Master heatsink and fan that fit a socket A motherboard. When I called their tech support/rma department about this problem basically what I was told was to "beat it you got what you ordered and that I was bugging them." Not to mention the fact that the housing on the above mentioned fan was cracked. Next was a defective floppy drive, a Sony MPF920-2 I'm currently jumping through hoops to try and get them to RMA this, without luck I might add. Third was what their website claims to be a RETAIL Enermax Mid-Tower Case aaaaaaaaaaaaaannnnnnnk wrong again!!! When the case arrived not only was it an OEM hunk of chit, it had absolutely no motherboard mounts, screws, nothing nadda ZERO..... This people give customer satisfaction NO priority, bottom line the only thing they care about is if your credit card clears. Once the sale is final, you're on your own........ If you choose to do business with this company take it from someone who has, clear your head and go back to GoogleGear or NewEgg and make your purchase, it's a much less painfull experience!

Bad

3 years ago

Comp_U_Nerd

4.4

30 Reviews

4.4 SmartReviews Score

Buy Discount Software Online One Stop Software Shop

Buy discount software for PC or Mac Free electronic delivery or fast shipping on cheap computer software like OEM software licensing Microsoft Adobe Symantec and more Buy cheap software online

Recent Reviews

Katie, Customer Service Representative, was very professional and helpful when I ordered software for my elderly father-in-law so that he would have access to it quickly. When working with the elderly, it is difficult to find quality customer service from trusted companies. Thank you so much!

Excellent

3 years ago

ferg5

I received the wrong registration key at first, but Softwaremedia quickly sent me a new one. Had some issues getting through to customer service using their phone system, but they were very responsive by email and gave me another number to use while they repaired their phone system. Overall I would recommend using them - good products and services.

Excellent

3 years ago

garymarshall21

4.3

35 Reviews

4.3 SmartReviews Score

Boscovs

Shop Boscovscom for great values on Apparel and Shoes for the entire family Handbags Cosmetics Jewelry Domestics Small Appliances and Home Accessories

Recent Reviews

A fun shopping experience -- I'm fairly well housebound but Boscov's approximates the feeling of browsing through a "good old general-supply department store." Their free shipping specials are the best, and we love the candy in the red box from Asher's." I do wish the men's clothing sizes went a little larger.

Great

3 years ago

Allen Smalling

I shopped at Boscov's for the first time this July and have had nothing but problems with them since, 2.5 weeks and no resolution yet. First they fished around in my bank account by placing a hold in the ammount of $600 for items that had already been charged to my account but not shipped. I called to have them remove the illegitimate charge & it was a nightmare. It took 2 hours, 6 discourteous, unhelpful and ill-natured customer "service" reps, 3 disconnects( i was told by Felix their phones are rigged to hang up on ppl after 10 minutes, rather evasive, imo) and a rude email telling me to contact my bank if i need further assistance understanding the holds procedure. A few days later my merchandise began to arrive in deplorable condition. Items were carelessly thrown in bags and dumped in boxes. They placed a pair of shoes-completely unwrapped on top of lingerie-also completely unwrapped-in a bag in a loosely packed box and shipped it across the country! The lingerie was pulled and snagged and certainly not in new condition. A pair of shoes arrived with debris on the upper and signs of wear & tear on the sole-they appear to have been worn & are also not in new condition. Many other items appeared to have been worn(showed signs of filth such as foul aromas and smears)and returned. In fact, the only merchandise from Boscov's that arrived in new and acceptable condition were 4 pairs of men's pajamas, still in their factory packaging I thought I was ordering merchandise and paying for it to be delivered to my home in perfect condition. That did not happen. As it turns out, I payed for: 1. the inconvenience and waste of time and money spending 2 hours on the phone babysitting rude & unhelpful staff while they fix Boscov's accounting mistakes 2. the inconvenience of photographing and documenting their shoddy, careless packaging and the damaged merchandise it produced 3. the inconvenience and waste of time sending 9(!)emails (including photos and explanations) in total so far without achieving resolution. Their best offer is "send it back, we will refund you when we get our merch back.Boscov's wants to blame UPS so they can avoid losing $. Macy's on the other hand offered an immediate replacement at no extra charge or further inconvenience to me.I received an email confirming this within moments & my replacement will be here in 3 days. All they required from me was to " please safely dispose of damaged items". <3 them for that! Simultaneously, I had placed orders w/ Macy's, Target, Vitacost, Vitaglo, and several others. No one else placed holds on my account for money they had already deducted/received ( even and especially the large orders) and everything but one item arrived in ship-shape condition. The one "problem" was very easily resolved in less than 5 minutes with one phone call-this was Macy's-their customer service is outstanding, i will continue to shop there, but NOT at Boscov's. I have 25 + years of retail employment experience, ( and even more shopping experience:D ), let me tell you, Boscov's is doing it all wrong. Don't waste those hard earned $$$ and precious time there. You will be ripped off and treated poorly.

Bad

3 years ago

Hh W.

3.7

2 Reviews

3.7 SmartReviews Score

Badger Graphic

Badger Graphic Sales Inc

Recent Reviews

I ordered a digital SLR and Lens on Tuesday and selected USP 2nd air. I received notification and tracking number the same day; the package came in on Thursday. The packaging was excellent and everything was there, including the US warranty card. Their price is excellent. I am very pleased with their service.

Excellent

3 years ago

albertsee

I purchased a used Canon EF 17-35mm f2.8L lens from Jeff at Badger Graphic Sales. Even though the lens was listed as "used", it was in brand new condition, and appeared to have never been out of the box. The price was great, the service was excellent, and I would highly recommend them to anyone looking of good camera equipment.

Excellent

3 years ago

molson1dog

3.4

4 Reviews

3.4 SmartReviews Score

Recent Reviews

Placed my first order with this company on 3-16-03. Got it on 3-24-03. A little later than they said but considering what had happened in the mean time it is certainly understandable. My modem was exactly as advertised and packaged pretty well, it arrived in good shape. It came with all the software and drivers, instructions and they even threw in a phone line. I thought that was nice. The only thing I would maybe have liked was an email letting me know when it shipped. With their free shipping anything under two pounds goes USPS and there is no way to track it. All in all, considering this was a first order, I would shop with them again.

Excellent

3 years ago

greyeagle

I ordered a USR Megahertz XJ5560 PCcard modem ($28.) on 4/2/03, and it arrived on 4/5/03. Packaging was adequate (parts bag inside a small manila envelope), but the driver disks and docs provided padding and support. They were helpful (if somewhat abrupt) on the phone prior to the order, but I received more than I expected. I would definitely order from them again. Just be careful that you know exactly what you are ordering; in my case, their description implied the card was OEM (like IBM), but made by 3COM. I did get the "genuine article," though.

Excellent

3 years ago

zerkle

2.8

6 Reviews

2.8 SmartReviews Score

Recent Reviews

I ordered a Sony 30-inch HDTV (Model KD-30sx955) late on a Tuesday. I received a call from the shipper on Thursday to set up a delivery time the following Monday. The delivery actually arrived earlier than expected on Mopnday, which fortunately was not a big problem. The salesman told me that it was the last one tyey had and that the box was slightly dented. I appreciated the honesty, and after looking all over to find this model, I decided to take a chance. The box did have a slight dent, but the TV was in perfect, new condition. I did not receive an e-mail confirmation as I requested, but I did get a phone call, so I'm not complaining. It works very well and I'm happy with the purchase and the experience.

Excellent

3 years ago

tony12

I placed this order on 12/18 and received it on 12/21! The product is perfect and I am extremely satisfied with the speed with which I received it.

Excellent

3 years ago

bam4897

3.7

13 Reviews

3.7 SmartReviews Score

Recent Reviews

Mark from FragStore sent two emails; one to say thanks for ordering and another as a confirmation of shipment. The Teflon Mouse Tape arrived in one week and I am using it right now. My mouse is very easy to move during game play and everything else I do with my computer. Great price and great service. For a total of $2.00 including shipping I have enough for six applications!

Excellent

3 years ago

soulseeker

Ordered 6/19/03 Shipped 6/23/03 Received 6/30/03 to southern california, usa Shipping time was about average; hoped it'd be faster but not complaining. Also watch out for non-ssl ordering. Shipping cost was $0.60USD for 2 strips--i got extra--(in envelope; might want to ask FragStore to put the strips between cardboard or stiff plastic to avoid bends during shipment) Great product. I'm using the teflon strips on my MX700 and it feels really slick on my 2yr old used-and-abused everglide large attack pad. I wonder how much slicker it'll feel after when my everglide giganta comes in the mail (ordered from another e-tailer). If it means anything, the reviews weren't joking when they said you can move the mouse by blowing on it :)

Excellent

3 years ago

GeekSupport

4.7

30 Reviews

4.7 SmartReviews Score

Recent Reviews

I pre-ordered an Asus Zenbook Pro Duo, and due to production delays at the manufacturer it took longer to arrive than I initially expected. However, Excaliber reached out to me to let me know about the delay, and they provided me with a few options for proceeding, which I thought was more than fair. They then quickly customized the laptop to my specifications (I ordered an upgraded hard drive), and they shipped it to me shortly thereafter. I appreciated their excellent communication throughout the process.

Excellent

3 years ago

MatthewMcClure

I just bought my Asus Rog Strix Scar III from ExcaliberPC last Monday with two add-on SSDs and I also got a lot of free bundles (about 8 items of those with total value is over $400). ExcaliberPC customized it really fast within 2 days and on late Wednesday, my laptop was shipped. I got it on that Saturday and my laptop came with a perfect condition with no any damage and defective. I'm very satisfied with my order. Thanks for ExcaliberPC!!!!

Excellent

3 years ago

BnhHunh

2.9

6 Reviews

2.9 SmartReviews Score

Recent Reviews

I sent an order for 5 cases and 3 drive racks. They received my cashier's check on the day listed above after having discussed the items for several weeks prior by e-mail. I had no acknowledgment until I asked July 23, when I was told they had to wait for the (CASHIER'S) check to clear. This was a small order to see if they were trustworthy, and I am not impressed. Will report later if and when and how they ship. Note after receiving: Packing was done well, shipment was as promised (just really late by a week), communication not too smooth - It took them a week to basically acknowledge they had received my guaranteed payment, and if I had waited for them to figure it out, I might still be waiting.

Bad

3 years ago

netcert

On 5/17/17 I ordered a IPC-G3370S server case for $120.00 from P-Link and received a damaged unit. I sent P-Link photos of the damage, and asked for a replacement case. After a two-week hiatus while apparently the entire company took a vacation, they instead asked if they could send only a new faceplate and I regretfully agreed to their offer. After several more email inquiries about the status, I finally received and attempted to install the faceplate. At this point I discovered that the entire chassis was warped more than I had originally estimated, and I again asked P-Link for a complete replacement. Customer service rep "Sean" then chastised me for agreeing to let them send only the faceplate, and asked me to return all of the parts at my expense so he could reimburse me for the return shipping and send a new case. I paid $65.21 for FedEx Ground shipping (my least expensive option), and then "Sean" refused to honor our agreement when he received the damaged merchandise. So I asked for a full refund on 7/6/17, followed be several more inquiries about the status of the refund during the next month. On 8/1/17 I finally received a reply that I would receive a $120.00 refund, but I would not be reimbursed for the RMA shipping. After another series of email exchanges with P-Link, I finally informed them on 8/4/17 that I would contact the Better Business Bureau and seek legal action against them. I was promised that I would receive a refund the following Monday. When I saw on 8/7/17 that I had received only a $100.00 refund, I again contacted P-Link and was told that they had deducted $20.00 from the refund to cover the shipping cost for the replacement faceplate (the same faceplate that they asked me to accept in lieu of the complete exchange that I originally requested). This company is very fraudulent and very frustrating to deal with. Please avoid my mistake and take your business to another reputable vendor.

Poor

3 years ago

sixtyhz-23356

3.2

3 Reviews

3.2 SmartReviews Score

Recent Reviews

Long story short. I have four 8gb sticks of transintl ram (SUPPOSEDLY they cater to the film industry) and it always came up as 1066Mhz. So I recently upgraded my 2012 macpro from 2.46Ghz to 3.46Ghz and was obviously expecting the ram speed to go to 1333Mhz (and yes I reset the PRAM) After much research, I took them out and tested each one at a time and even though ALL of them are transintl. com 8GB PC10600 DDR3 1333MHZ ECC, only two of them would show 1333Mhz. So I called transintl (a brick and mortar macs that state matchless service and support) and they told me to ship it to the to test. So after a whole week, the call me and transintl. com COMPLETELY dropped the ball on me. What a waste of shipping priority mail and waiting a week even though I was told a few days. I sent the 4 sticks USPS priority mail last Thursday, they got it on Sat and said they'll run stress and other tests. And was told by their tech/warranty dept. that they would take care of me (not sure what that means, I was under the impression that would be some of compensation or adjustment or something) and have it back by Monday or Tuesday. I get a call on Wednesday saying that all 4 sticks ran perfectly at 1333Mhz, but they didn't use a mac (they only had a PC and it was sent out to someone else). And I asked well can you at least swap out the ones that I marked, that on my mac only show up as 1066Mhz and they said no, so they shipped it back and I got it last night (January Thursday 28th) and put the ones that I marked, that only show up as 1066Mhz, and low and behold it’s the same issue. I am very disappointed in this company and of course will never use them again. Finally re-bought all of my ram from OWC (which I called and mentioned my situation, and they told me that they would have just swapped out the RAM). Expensive lesson learned, just because some random company slaps a sticker on ram with lifetime warranty, doesn’t mean you’ll get true lifetime warranty service like you would from a more reputable company such as OWC.

Bad

3 years ago

CindyDavis

I was trying to purchase an extra 2GB RAM for my Mac Pro but at the last page of trying to order online, I was met with the site's database being down. I e-mailed them letting them know I was trying to purchase a product from them. My e-mail signature has my phone number in it and they called me to let me know they were right on it and I can make the purchase over the phone instead. The gentleman on the phone was very courteous and knowledgeable; it was done very fast, very painless. The product was shipped that very day. It came in at the expected date and works. I would recommend transintl to anybody looking for a very reliable alternative to Apple's expensive RAM upgrades along with knowledgeable and fast customer service.

Excellent

3 years ago

Geruvah

2.5

30 Reviews

2.5 SmartReviews Score

Recent Reviews

This is the second purchase I have made from PC MicroStore in the last two weeks and both orders have gone very smoothly. They have excellent prices on their clearance items, combine this with fast shipping and you have an unbeatable solution!

Excellent

3 years ago

TW GK

I ordered a usb card reader on OCT 10th. It didn't arrive until the 17th. Thats fine since the shipping was free. But then they sent the wrong item. So did they expedite the replacement? Of course not. Another week for the replacement. On the 23rd of October I actually recieved the item I originally ordered.

Bad

3 years ago

adowding

2.6

28 Reviews

2.6 SmartReviews Score

Recent Reviews

I placed an order on July 22, and paid via PayPal, which was processed immediately. On July 29, I tried to look for an order update, but couldn't get status from their website. So, I emailed a status request. The following morning I received two emails stating that the product was out of stock and that they would cancel and refund my order immediately. "You will be issued a full refund within 24 hours. You should see a credit posted to your account in 2-7 business days." I would not purchase from this site again as the clearly have a poor e-commerce engine and customer support. Kevin Williamson

Bad

3 years ago

kevw71717171

I ordered two items from this company. A universal choke heater, and a 'OEM' fuel guage for a jeep. There was no picture that matched the universal choke heater and it didn't resemble what I was replacing in the least. But I take responsibility for that one. The fuel guage was defective, it would rise to show the level but would not return to empty when disconnected. Not much good if you have to manually push it as the fuel level drops. At first the company seemed receptive to me returning the parts, then no response to my emails, once I wanted a replacement for the defective guage. I am editing this review for the last time. I have finally received a credit for the parts and an apology letter from this company, which far exceeds what I expected. They sent me an RMA and paid for the return shipping which is definitely unheard of. I will be a return customer especially since the company went to such great lengths to rectify the situation.

Excellent

3 years ago

Cawzican

3.1

11 Reviews

3.1 SmartReviews Score

SCSI4ME

We specialize in SCSI and RAID products related to data storage We carry one of the largest selection of SCSI IDE SAS and SATA controllers hard drives direct attached storage and external storage products on the market

Recent Reviews

I needed drive caddies for my Dell T410 servers... Dell won't sell them without hard drives, and they won't sell hard drives because of the hard drive shortage. I found SCSI4ME through a Google search. I ordered six caddies and chose second day shipping. I received the caddies the very next day. They were new, and in perfect condition. I went to install them and they didn't work... the hard drives wouldn't fire up. I wrote to the company about getting replacements and within five minutes I got an email telling me what to do to fix the problem (I mounted the drives in the wrong holes). Strongly recommend SCSI4ME for their prompt, speedy service, and even better customer service!

Excellent

3 years ago

MemphisMan

Placed my original order the evening of the 18th and realized the next day that I needed something added to my original order. Called the next morning and was able to easily order the additional item without hassle. Everything arrived in excellent condition in a very timely manner. Highly recommended, I will definately be shopping there again for any future SCSI needs.

Excellent

3 years ago

animeguru

3.2

26 Reviews

3.2 SmartReviews Score

Recent Reviews

I got a Logitech Trackball from Pixmania. All was smooth until I noticed a factory fault in one button. I returned it and asked for a refund. 11 days later I get a confirmation for a refund. 7 days later I was still waiting! They said there was a difficulty (they didn't explain!?) but money would be refunded that same week (that was Monday). Friday I called again, and only then did they order the refund!? 11+7+5=24 days for a "refund order"! No actual refund! That's a month waiting for your money!

Poor

3 years ago

Hoopoe

I purchased a camera (Pentax digital), and subsequently a camera lens from pixmania. The product was returned to Pixmania through their ZenEngagement program. It took 2 months and repeated pestering to get the product sorted and the refund processed. I am now ANOTHER two months into the refund re-issue process because of issues with the lens. The company does not provide phone customer service if you order online (at all), be advised. Do not use this merchant.

Poor

3 years ago

mancguy

2.5

3 Reviews

2.5 SmartReviews Score

Recent Reviews

Today is July 19th, i ordered an item from Wicked Cool Stuff on July 9th, i do a lot of shopping using the Web, and have seen this kind of crap before, as of today i have herd Nothiing from this company as far as shipping is concerned, i have tried everything i know too try and contact them, no luck, as a matter of fact, there is "NO" way to contact them, as i said i have been down this road before with scam people selling on the internet, they will wait until the end of the month THEN grab their money out of my your account and that will be the last you will see of them, DO "NOT" PLACE AN ORDER WITH WICKED COOL STUFF,.......THEY WILL TAKE YOUR MONEY AND RUN

Poor

3 years ago

Daniel B.

Placed an order 4-24-2020. It's now 6-4-2020 and the only thing they did was take my payment. Have tried countless times to email their customer service but email doesn't go through. A day or two later I get a notice unable to deliver. No phone to contact them. DO NOT ORDER FROM THEM UNLESS YOU HAVE $ to waste. I've done many many online orders and have never run across such an awful site. Run away!

Bad

3 years ago

Karen L.

2.6

2 Reviews

2.6 SmartReviews Score

Recent Reviews

I would never buy one of these things again SIR-TOYSCILEX. It was not that hard to install but it is not very user friendly. My car battery died and now the thing will not work, I called in to see what I needed to do and they told me I had to take the dash back apart, unhook everything, wait 5 minutes and try again. I guess they figure when they sell you these things that your battery will never die or have to be replaced. As far as the user interface all I can say is if you want to do anything but change the channel you better have the manual because it's going to take you 15 minutes just to figure out how to move from one screen to another. I guess I'll waist my Saturday taking the dash back apart so I can get the sirius working aging. DON'T WASTE YOUR MONEY.

Poor

3 years ago

jeff454545

Ordered my MyFi replacement battery for $34.98 on a Sunday with an additional 2 day shipping cost of $18.63 for a total of $53.61 Battery size is 2 1/2 x 1 1/2 inches and arrives in a UPS bag size 15 x 13 inches.. the battery arrives bent. I call XMFanstore on Thursday, they tell me another battery will be sent and I should receive it Monday. They never sent the battery becasue they have a UPS delivery problem and I won't be able to get another until the bent battery is picked up and XMFanStore works it out with UPS. I'll be stopping charges on my credit card and do business with someone else. Ryan Morris needs to rethink his customer service policies...shame on you...you are not there to help.

Poor

3 years ago

Michelebm

3.6

31 Reviews

3.6 SmartReviews Score

Recent Reviews

Will never purchase anything from this retailer again. Used to use Canada Post as a carrier where you could safely pick up delivered parcels. The courier they use do not follow delivery instructions and do not even knock on the door when you are home but send an e mail 2 hours later with a photo saying your package was delivered. During that 2 hour span someone stole both packages. Have called 3 times to Customer Service (last one out of Africa) before I finally spoke a Customer Service Agent who did not cut me off as a result of the language barrier. Sad what has become of this once great retailer.

Bad

1 year ago

JanetELumb

This is a review about the Kluft mattress bought from the Bay on Aug 2017. This is an awareness of this mattress if you want to buy a new mattress and boxspring please go ahead and buy Kluft from the Bay. If not avoid Kluft and avoid buying from the Bay completely. I bought my mattress on Aug 2017 from the downtown Bay on their big bay day sales - the original price of the mattress was over $6000 (King size) and each box spring was $1200. The warranty is for 10 years. I do understand that things don’t last for 10 years…but I was expecting to get at least 5 years out of my mattress…I just got 2 years out of it. The salesman at the Bay insisted that if we don’t buy the box spring, the warranty would be void. So I called up the Bay to tell them that someone needs to come and look at my mattress because it has sunk on both sides but one side has sunk really low. So after 2 weeks of sending them the pictures and answering all their questions and going back and forth, they finally send out a mattress technician on Sept 23, 2019. He came and did say that mattresses should not sink so low in 2 years on one side. I also explained that in the centre of the mattress it is a lot higher than the side I sleep on. The tech took all the information and checked everything and he did agree that there was an issue with the mattress and would let the bay know. I got a phone call from the bay the very next day and they told me that however much the mattress had sunk, it was within the manufacturer’s specification so they couldn’t do anything. They said they couldn’t do anything for us for the next 6 months and only after that they would be able to send another tech to revisit the issue. I spoke to the customer service department and the returns and exchange department, I also spoke to the manager and I explained everything in detail saying that as the night goes on, the mattress keeps sinking and my neck and back hurt. I also explained that I wake up early in the morning so when the tech came at noon, the mattress had again come up. At this point the manager said instead of 6 months, we can come in 3 months to see as a favour to me to send out another tech. I told him if I sleep on the mattress for another 3 months my back is going to be very sore. He said that he couldn’t do anything for me unfortunately since again it was within the manufacturer’s specifications. So everyone do not ever buy a mattress from the Bay. They were very prompt in letting me know that they couldn’t do anything about it. I have to say the Bay is going down in quality and service and their products. Especially stay away from the Kluft brand - they have the big price but the quality is rubbish.

Poor

3 years ago

shahidallana

4.6

8 Reviews

4.6 SmartReviews Score

Recent Reviews

Placed order 3 weeks ago, still hasn't been shipped. No phone number to contact them about this. No contact information whatsoever to cancel the order. You have to send a message through their own website, that's the only way to contact them about anything. Very unprofessional.

Bad

3 years ago

twistedbydesigne

I have completed 6 orders from this site (7th in process right now). All have been shipped on or before the date said (except one that was shipped a day late, most likely due to it being placed during a weekend). Shipping dates are usually the day after you place an order, or two days after. All have arrived, at the worst, on the day specified (most a day or two early). I have never had a problem with a missing item or a wrong item or a bad charge on my credit card. One time an item was delayed at the warehouse, so they made two shipments (the first with everything that was in stock) without extra charge, both arriving within 24 hours of each other. The selection is great, the prices are good, the shipping is fast and accurate. I will continue buying from here as long as there is stuff I want to get.

Excellent

3 years ago

uthor

2.1

2 Reviews

2.1 SmartReviews Score

Recent Reviews

I ordered hats there as well (beginning of december 2011 and has still not (now it's the 18th feb 12) received my hats. Isn't there anything to do? Shall I just accept it as lost money??? Hope somebody can help me... Thanx - Anders

Bad

3 years ago

AndersMerr

I ordered 3 hats on 7/6/13 no hats no reply's and no refund I would not deal with them ever again they are a sham stay away

Poor

3 years ago

Tatts

3.4

44 Reviews

3.4 SmartReviews Score

Recent Reviews

Item showed as $77.99 when i saw it on the site. I placed in my basket and it was $82.99. I called customer service with no result other than a stubborn girl who had been working for superbiiz.com for 5 years said she couldn't do anything for me. So i went on the chat and spoke to Libby who helped me and honored the rate and now I'm yet another happy customer thanks to sweet Libby

Excellent

3 years ago

Bosnak S.

I needed a Mini ITX motherboard for a downsized case and 7-year old parts. SuperBiiz had the exact motherboard I needed at a reasonable price (found via google.com/shopping). I bought it Monday, and it showed up on Wednesday. Part's installed and computer's running great! Very pleased, will use again.

Excellent

3 years ago

Nova A.

3.9

44 Reviews

3.9 SmartReviews Score

Ascendtech

Wholesale Computer Parts Wholesale Computers Computer Distributor Computer Liquidation sale Computer Hardware Supplier Wholesale Computer Part

Recent Reviews

I was looking to replace my workstations GPU with one with more RAM. I found the K5000 card that I was looking for at $100 less then everywhere else. Not only was the card in pristine condition when it arrived but it arrived earlier than expected and packaged extremely well. Customer service emailed me every step in the process and answered any questions I had before purchasing. Im very happy with my purchase and will be back to shop with them again for sure.

Excellent

3 years ago

Mat G.

This company should be investigated. Stay away or at least look around for other reviews on different sites. $220 monitor ordered online with no obvious mention that it was refurbished, and I am sure I looked for this info. Only worked for half a day and cannot be replaced since it was (surprise) the last unit. No other similar product and they agreed for a refund, but: I have to pay to ship the $20lbs back. Since I argued that they should incur the cost of their mistake, I was told that they kindly waved the 20% restocking fee (for a dead product), and that they would put it back since I was (sic) childish and vindictive to think about filing complaints and posting reviews, although they are not affiliated with the BBB, which in itself says a lot. I now read that they also ship for free, but add this charge back if you return the equipment. In my case, I would lose $178 for nothing and they get the monitor back to rob someone else. Save yourself the stress and the hassle. Pay $20-$50 more and get something new from a reliable and honorable source that will arrive on time and work.

Bad

3 years ago

Eric N.

3.4

19 Reviews

3.4 SmartReviews Score

Recent Reviews

I have ordered DVD's from CD Universe for about a year now. Making 4 or 5 purchases in that time, I have discovered that this company cares about it's customers. The prices are very good. The shipping of 3-7 days is great. If the items are in-stock, they usually show up at my door in 2-3 days. Will definitely use them in the future. I highly recommend them to everyone.

Excellent

3 years ago

jmikeh

I've ordered from cduniverse.com many times over the course of the past few years. I've got nothing but great things to say about this place. Where to begin? I've purchased numerous music CD's. They're always the cheapest...especially when compared to Amazon. Shipping is fast and packaging is good. I've never had a damaged product and nothing has ever taken longer than 5 days to receive. My latest purchase came today. Actually, I purchased 3 DVD's yesterday, and then purchased a 4th today. All the DVD's were $2 to $8 cheaper than Amazon. Further, with the purchase I made this morning, it actually gave me the opportunity to include it with the order I made yesterday without increasing my shipping charges. You know that most other companies will not let you combine multiple orders over multiple days since they want to gouge you on shipping. I could't believe that CDUNIVERSE.COM gave me that option. *NOTE - if you're buying a music CD, they have 30 second snippets of EVERY song on the CD that you can preview. GREAT FEATURE. Most other sites only let you preview half the songs. Bottom Line: Do not hesitate to buy from this site. Great prices, fast shipping, good packaging, good purchasing/shipping updates via email. They're fantastic!!!

Excellent

3 years ago

Mammoth

3.8

30 Reviews

3.8 SmartReviews Score

Drive Solutions

Specializing in Hard Drives Solid State Drives for all Laptop and Desktop PCs We carry all major brands including Samsung Seagate Western Digital Toshiba and HGST Use our EZ Upgrade Center for guaranteed compatibility

Recent Reviews

I recently purchaed a larger harddrive (1TB) for my laptop. Drive Solutions also recommeded a solution for ghosting my current harddrive onto my newly purchased one. I took them up on their suggestion and purchased the ghosting software and equipment. I am so pleased with the outcome of my purchases. It 4 hours to ghost and install my new 1TB harddrive and when I booted it up everything was there for me - all my programs. Oh and I should just say that I was 'giddy' with joy with all of the free GB's I had for file storage. I would indeed recommend Drive Solutions to all my friends and colleagues in need of harddrives and data transfer solutions.

Great

3 years ago

floranegra

I purchased a Western Digital 500G hard drive to replace the faulty 320G drive in my Toshiba L305D.Once installed, the new drive accepted my Recovery software seamlessly and I was back in business. My only complaint...I emailed Drive Solutions to ask if the 320G to 500G swap was possible and never got a response. I took it upon myself to order the higher capacity drive and hoped it would work (same interface). The end result was good and I am pleased with my purchase, both quality and value.

Great

3 years ago

spatch27

3.9

9 Reviews

3.9 SmartReviews Score

Recent Reviews

I ordered two items from GameBaz - one through the site itself, and one through their Shopping@Japan service. The quality of service is far beyond 99% of online retailers (especially in terms of communication), shipping was fast enough, and the Shopping@Japan service is comparable to similar services in terms of price, but much less painful (you don't have to sign up for an account and make a deposit in advance; you just send them the webpage you wish to order from, and they inform you of all fees). If I have one complaint, it is that their prices seem to be all over the map. You can find deals, certainly, but some items cost way more than the standard market price. I think this is a function of their prices being strongly influenced by their own supply. In any case, I highly recommend GameBaz; I came away completely satisfied and will order from them again in the future.

Excellent

3 years ago

Eyedunno

I was contacted by the staff of Gamebaz after I could not pick up my package from the Austrian post office in time before it was sent back to Japan. The Gamebaz team contacted me the same week without needing to be asked and arranged for re-shipment right away. I was very pleased with the fast and efficient service Gamebaz provided, and the friendliness and politeness of the staff I talked to. Thank you, Reino Hoeltl

Excellent

3 years ago

calamaritas

3.7

26 Reviews

3.7 SmartReviews Score

Recent Reviews

This was my first experience with a barcode scanner. It arrived sooner then I expected, came with easy set up instructions, and was in use within an hour after arrival. Thanks for making this a great experience with your company. I will be ordering more in the future.

Excellent

3 years ago

MikeSCG

We purchased a license online (Enterprise Browser Device License) in October 20th 2015 but we received it almost 2 weeks later... But I have to say that that the experience ended up being more positive than initially and later we purchased other stuff with a better experience

Great

3 years ago

JonathanFR

3.7

4 Reviews

3.7 SmartReviews Score

Deep Surplus

Supplier of Cat 5e Cat 6 and Cat 6A cables connectors cable pulling tools electrical and other ethernet and networking supplies

Recent Reviews

Been ordering materials from them for over six years. Fast friendly service. Never had a issues with a order or the quality of the product.

Excellent

3 years ago

ceide2000

1st time buyer, will definitely repeat. 1) Placed order @ 3pm, but screwed up & didn't get a cable I needed. 2) Called support number (clearly posted on website). Friendly native-English speaker answered on the first ring. 3) Rep found order in less than 3 seconds. 4) Rep knew stock # for what I wanted off top of head. 5) Modified my order with any hassle. 6) Received professional-looking updated e-mail invoice in a few minutes. 7) Had UPS # that evening; UPS had my package @ 5:30am the next day. 8) Package arrived well-packed and with all items. The only negative in the whole transaction is that the support number is not toll-free, but zero wait time and superb/friendly service is worth toll charges any day.

Excellent

3 years ago

dstienek

2.2

2 Reviews

2.2 SmartReviews Score

Recent Reviews

I always thought that Fujitsu made great reliable notebooks and I still love the A6110 Fujitsu notebook I bought in March of 2008 from Newegg. But I bought a new Fujitsu notebook this month (June 21 2010) from directly at shopfujitsu.com manufacturer website, and I am totally bewildered. I paid about the same price as my previous notebook, yet the quality of the notebook is considerably worse than the one before it. It is too much hassle to return it now, but I am definitely not going to be buying anything from Fujitsu anymore from now on. In 2008 they had great customer service with representatives who actually cared about resolving your issue. I believe the call centers were at the time in Canada and United States. I've noticed their customer service is deteriorating from what it once was. Now that customer service is being outsourced it seems like they don't care anymore when I call customer service. They just want to get you off the phone as soon as they can and don't care about solving the problem. I've noticed alot more attitude from these customer service reps (while I was collected and cool which surprised me) compared with other company's reps and the reps talk like they don't give a rip who I am. Also while this is unimportant to me, the free item that Fujitsu was supposed to send me with the order, never came. When I called to ask about it, they said there was no such free item on my order. Next time, I'll go with Asus, Lenovo, or Toshiba. Update: Just as another review stated, Fujitsu still doesn't even give a tracking number for shipped products. The "my account" area is laughable and desperately needs upgrading and from the way representatives act, it seems their backend is just as bad.

Poor

3 years ago

statewd

This is the second time I have dealt with Fujitsu sales and support, and I must say that although their service is good, Fujitsu's back-end systems are horrendous. I placed an order three weeks ago and the technician said everything was ready to go. I called three weeks later wondering if they had shipped my cd-rom drive, but none of the representatives could find my order. Secondly, placing an order is quite cumbersome. Apparently, Fujitsu utilizes the serial number on the laptop to order correct parts. This becomes a bit difficult since there are various numbers on the back. Why can't I just give the support personnel the model and be done with it? Thirdly, Fujitsu seems to have various order databases all over the place. The Japanese system is not tied in with the US system. The US system is split into two. This becomes hellacious when the customer wants to get updates to an order. It's a pity, really. I like Fujitsu notebooks, but they still need a lot of work to get up to par with major IT vendors.

Poor

3 years ago

webjedi

2.2

13 Reviews

2.2 SmartReviews Score

Recent Reviews

I ordered speaker stands and one was broken, clips were missing and 2 bags were missing. I filled out an online form on TepTronics website and caled them a couple of days later after I didn't get a response. I was told I would get a call back right away and never did. Needless to say, I am not happy with TepTronics at the present.

Poor

3 years ago

jhrockers

We ordered the speakers on Sunday 7/18/10 and they were shipped on 7/19/10. We received our package on 7/22/10 in perfect condition. We would definitely order from Teptronics again.

Excellent

3 years ago

peggyreed

3.1

6 Reviews

3.1 SmartReviews Score

Ma Labs

Ma Labs premier IT distributor offers full selection of computer components just-in-time integration services flexible payment options and best value to VARS Computer Resellers System Integrators Server and Enterprise Resellers Cloud Computing Centers OEMs and the Vertical Markets

Recent Reviews

I have dealt with this company for some time now. I usually do not have any problems, but now this past problem has caused to to never do business with this company again. I purchased a Soyo Dragon MB from this company and it arrived to my house with major problems. I contacted them about the problem and they just accused me of trading the board out with a bad one and I was just trying to gain a new board. I tried to make the understand that it was their fault that it was late arriving to my business site and it only took me about 15 minutes to decide that the board was dead but they did not want to hear the truth about this board. It all comes down to they right out called me a liar and they did not want to help me in the situation at all. I lost my customer due to this problem and in turn they have lost my business forever. Now I have a dead MB and I am out over $100 for their screw up! I would not recommend doing business with this company at all. If you recive a bad product, that is just too bad for you, it's not their problem. I am just glad it wasn't something of higher value to find out that they do not stand behind their products at all. Please stay away from these crooks!

Bad

3 years ago

pcdreams

I have been purchasing from this company for a while now. Got to say....good turn-a-round time, But bad pricing. I am a retailer and I use all different distributors. MALABS is not good one. That just my opinion...here is why. They own a retail web store called "EWIZ" and everything on "EWIZ" is priced at the exact same price they have posted on there "MALABS" website. And in some cases ( my case ) I purchased some ram from them ( MALABS ) and had my account rep. go through the pricing and we had sent several emails back and forth. And come to find out I payed $50.00 more than I should have for the ram ( very up set ). I will cut and paste the reply my rep. First of all, I’m very sorry about this. I understand price is a very important issue. Regarding the prices on Ewiz, Ewiz and we have very different operations. I don’t know their prices and I can’t control it. The items that are cheaper on their website may are having promotions at this time. But please remember one thing that Ewiz is for end user, so the buyers need to pay tax! The price you see on their website is not the final price! But since you are a reseller, we didn’t charge you tax! So actually you save a lot with us. Just because I save tax doesn't mean that we are getting wholesale pricing!!!! The state still wants there money you have to pay it back. Also you can purchase on EWIZ and not pay tax if you have a valid resale license, I have been in the wholesale and retail business for 20 plus years and I am telling you right know....wholesale pricing is usually a discount off the retail price....in most cases 15 to 25% depending on the product. And especially if they are selling it for the same price or less on their sister web site. I say be very careful I would find some other company to purchase from.

Poor

3 years ago

INDNETSOL

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