Printing Equipment Supplier

The Tech/RMA department in general and DeAnna Jolin in particular are absolutely second to none. I actually had a case earlier this summer where a motherboard I ordered arrived with a problem. DeAnna responded to my e-mail within 15 minutes (!), and truly went the extra mile to resolve my problem. Incredible level of service, I have never had better from any vendor!

We recently purchased a bunch of 1U and 2U rackmount servers from Aberdeen. A couple of the 1U servers started locking up after a couple weeks in service. I was soon on the phone with their tech support dept. and after describing the problem we were issued an RMA number. The servers were shipped back and found to have defective motherboards. New motherboards were ordered and installed and the servers were shipped back to us. More servers started having the same problem, most were replaced and one was shipped back to us after they said they tested it and couldn't find anything wrong with it. The machine died when we were testing it. This did not please my boss since the machines were production servers. Their turn around time for replacements is a bit long as well(1-2 weeks per server) whereas our other Supermicro vendor can have a server replaced in 2 to 3 days. There were other problems with Aberdeen that I won't go into but needless to say our business unit won't be buying any more hardware from Aberdeen.

I have never dealt with a company that has given the consistant quality of customer service as One Call does. Can't beat them!

I had an issue with Amazon's price matching policy, and they had so many exceptions to their policy I gave up on them. I kept looking online, and spoke with a rep at OneCall that helped and was able to beat Amazon's price so I bought a TV on the spot. It's a birthday gift for myself, and just in time for football season. I'm definitely a happy camper, and will be purchasing future items from them as well.

I tried to purchase multiple TV's on Black Friday from PC Connection and I even passed up other deals thinking I had already purchased these TV's. It turns out that PC connection tricked me as well. This is a snippet of the email they sent me "Unfortunately, our systems were unable to successfully process the sudden overwhelming demand and this special product with promotional pricing ran out of stock before your order finished processing.". The funny thing is I made two orders for the TV's. My order numbers were 45281868 and 45282081. My guess is that there are at least 213 other people that got the same confirmation and then cancellation email that I received. I spoke with pcconnection.com that day on the phone and they refused to remedy the situation and claim there was not a manager willing to speak with me. It is sad that businesses feel that there is no need to keep there customers happy. It never seemed to cross there mind that I might return to shop there if they made some type of substitution. I have never had problems like this from tigerdirect.com, newegg.com or amazon.com therefore I continue to shop at these stores. I hope that these people change there ways before it is too late.

Cancelled order for a television after almost a full day past. Was told that they didn't have stock. Unacceptable. An organization of this size should have proper inventory control.

I ordered a Gateway computer from these CLOWNS first, via the website, through Paypal, and the order just "went away" (told me to go back to my cart). I called customer service and explained what happened and the rep said she would take the order over the phone. She checked inventory and said they had them in stock. Well, after a day and a half of my order being in "processing", I called to find out what was going on. I was told the order took a little while longer because I was a new customer?? I then checked the website a while later and the status was changed to "in shipping queue". Wellllll, a day later I received an email stating that sorry, the item has been cancelled because it was unavailable for shipment!?!?! After all of that runaround, this is what I got. The credit card debit is still showing on my card. I'm going to call these CLOWNS next. I HIGHLY recommend you AVOID this compnany!!!

I am very happy with the two Apple computers I purchased, the shipping time was good also, but I did not receive instruction manuels with either unit. I feel even with a refurb unit there should be some intro to the product. I have used other makes of laptops but never an Apple and they do operate a little differently.

I placed my order for a used iMac G4 yesterday and it came the next day. Still in the original box with all accessories etc. in like new condition! I have spent a couple of hours checking it out and it runs great. I'm very happy with my purchase !

I recently ordered a 1.33 GHz iBook G4. Found them via Google Shopping and saw they had the best non-eBay price on a machine. Order was processed and shipped within 24 hours, and arrived in the condition described. 24 hours later, I've checked out just about everything and I'm very happy with the machine. The information on the "My Account" page of their site doesn't update very often, and one of the phone numbers on the site (800 number in the invoice) is wrong. That said, though, their other phone number works and they are VERY responsive to e-mail. I will definitely do business with this company again in the future.

I purchased a Pioneer 106D DVD drive from Americal/CD-DVD Supplies, 7750 Gloria Ave, Van Nuys, CA 91406. The resellers sents the unit without any instructions and it was defective. On contacting them, they could not provide any tech support, and kept insisting there was nothing wrong with the product. I checked with the local specialists who tested and found that the unit was indeed defective. After weeks of trying to contact them (they are closed evenings and weekends) they asked me to return the unit and agreed to send a replacement after testing the unit. The replacement looked used, but I asked a technician to install it for me. All this cost me $90 extra. In the meantime, the price went down by $60, so I requested them to bear some of the cost, but there has been no response so far. Too much hassle dealing with this vendor. Narayan

We ordered $93.92 in merchandise on October 14, 2004 from Americal with 2-day shipping. Since October 14th we have made three telephone calls to Americal and each time they said a manager would call us back. Our third call was made to them today, Oct. 25, 2004, and we are now hopefully awaiting their third promise to call us. Americal withdrew the $93.92 from our bank account October 15, the day after order was placed. So far we haven't received the order or even an explanation on why not? We have ordered from Americal before and did not have any problems. We can understand if they are having problems. We don't understand why they haven't contacted us to explain.

I have ordered several textbooks from QC bookstore and have had great customer service and pleasant experiences. - Alyssa Tedesco

I ordered a textbook a week before my class started and received it two days after ordering. The textbook was a good price too. -Bailey W.

Ordered the Olympus Tough TG-1 camera from these guys and was very satisfied with the experience: 1) Price at Tri-State Camera was $60 less than what it was being offered for on Amazon. I usually purchase from Amazon because of their Prime 2-day shipping, but even after selecting the 2-day air option from Tri-State, I was saving a lot of money. 2) I needed the camera before going on vacation and because I had ordered it right before MLK weekend, I wasn't sure I was going to receive it in time. I called them up and found out that, sure enough, it was going to get there one day too late. However, the manager I spoke to, Al, told me he would overnight it for no extra cost and personally guaranteed that I would get it in time. I got the camera as promised right before my trip, in perfect condition. You just don't get service like that anymore these days from most online retailers. I highly recommend these guys and look forward to buying more stuff from them. You just can't beat the price and the customer service at Tri-State Camera.

Do not buy from these con artists. Do your homework and read all reviews. This site does not stock anything and lies about item and shipping. A complaint had to be filed with PayPal and am awaiting there response to recover my payment. Looks like I'm going to be a present short for Christmas. Do yourself a favor and pay a little extra to avoid theses scam artists.

Tractor Supply Co. tractorsupply.com has not been competent as an online supplier in either getting you the right item or taking care of their customer. I spent hours on the phone getting through their surveys and directories to talk with a "customer Ha service" rep. just to find out if they even received the returned incorrect items that they kept repeatedly sending. I turned to Amazon Prime, and got what I needed in a couple days without issue. I have dealt with Amazon Customer Service and it now goes quite smoothly when issues arise. Places like Tractor Supply.com make Amazon Prime look quite inviting. FyrFly66

I wish I could give negative stars I've been a loyal customer every since they came to the Georgia ,( metro Atl.) market. Today is the last time I will ever darken the door. I routinely spend $350-$400.00 for personal supplies monthly, not to mention all the money the supers spend in the store. I have about 10-12 pairs of their jeans, and three pairs have ripped first day at the belt loop; right side next to pocket. Today I went in to get 4 tanks refilled and 140 pounds of dog food and other animal supplies . They told I was past return date; really a week ten days maybe. The purchase date was 2-8 for the jeans, and this is the first time I had a chance to go by. Also I'm was wearing another pair for the first time, bought the same day I bought the defective pair. Joey;MOD, knows I'm in East Cherokee store, at least a couple times a month. I would never let, one my retail stores or the contracting companies treat a customers this way, especially over less than $ 5.00 corporate investment.

I bought a cartridge from them it came to the house leaking and the roller was exposed which that should not have happened. They told me to do a lot of things to the printer but I did not because I have purchased other ink from ld products and had no problem. I got an rma number and returned to them at my expense and then they had the gaul to tell my credit card company they never recieved the item but I proved to the credit card company that they did. As of today I have never recieved any money from them for shipping. If want poor quality and no customer service please order from this POOR company and your own risk

This is the second time I have bought from Megatroners , the first twenty cartridges lasted five years without any problems. So I reordered and I got my order in two days and I saved tons of money. I made a mistake on my order so I contacted customer service . My mistake was corrected immediately. Why would anyone one spend eight dollars for one cartridge when you can get them for a dollar fifty.

ordered 5 Panaflo L1A fans ($3.19 each CHEAP) on Wednesday and got them by Saturday morning. WOW! FAST! excellent packing, fast service, and I didnt get overcharged for shipping. looking forward to dealing with BGM again.

Great price on Panaflow fans...$27.50 for 10...can't beat that. Getting the order going was a bit slow. I ordered on Monday, 3/8/04, the package didn't ship until 3/11/04...and it won't arrive until 3/15/04 according to UPS. FREE shipping, so I can't complain there, but taking 3 working days to ship is a little slow. No biggie...still well worth the price, especially considering the fans aren't urgently needed...

One Step ahead always offers new products that address a moms needs. They are helpful when you call and very reasonably priced l. I'm a single mom/foster/adoptive parent of 15+ years and it seems they always have so new and incredibly helpful items each catalog. If only they offered great single Daddies of the same quality.

Typically, I do not like getting spam sale products in my email, however this site sends out some really interesting products to help with raising your kids. For example, my kids are always banging up their fingers and they sell this really neat plastic finger protector just for kids. My son hates getting his hair washed due to the soap in his eyes and I saw they sell a special shampoo visor. Very unique items for sale on this site. Prices seem very reasonable.

Been 8 days no tracking number and no product. I've also messaged several times and no response back.I would give a 0 if possible

I gave up and canceled my order after three weeks of them promising to ship it "shortly", even going as far as saying they had it in stock and it was reserved for me. Pick a different reseller if you can.

I have purchased from this company about 6 times; buying either Blank DVD Cases or Ritek DVD-R 4x. All of my orders were processed and shipped fast (within 1 business day); shipping took about 1 week due to the warehouse being on the west coast and I'm located on the east. I have had no problems with any orders from this site. I have not had to deal with customer service, so I cannot produce a valid comment. Prices for the products I was looking for were the lowest I could find (generally about $1 less then Mertline). Packaging for DVD-R is good. There is enough packing peanuts to protect the product. I have not recieved any damaged products. Overall, I have been very satisfied with my purchases from CDRDVDRMEDIA and will be buying from them in the future and would recommend them.

This merchant is a complete Fraud. Shipment was never made although of course payment was received and processed by them. They were able to issue a UPS tracking number by providing billing info but they cancelled it 4 days after. AVOID AT ALL COST!!

I have purchased a number of cables from them and the have all been high quality and I've had no problems with any of them. Easy to do business with. Better than paying outrageous prices at Best Buy for Monster cables and the like.

best place for HDMI or component cables - If you are looking for long DVI, HDMI or component cables, this is the place to buy them. Get there here rather than from some guy who is installing your HDTV, you'll save some $$$

I purchased a desktop unit several years ago and have had a very good experience with it. My son is in need of a good laptop for college, so I feel confident that Velocity can deliver what we need.

My first Velocity desktop ran for 11 years and only needed repairs once. I'm just setting up its replacement now. If you want reliable hardware, delivered with no bloatware and a quality build you'd be hard pressed to do better than Velocity. The new computer may well outlive me, but if it doesn't, its replacdment will come from Velocity. I would never consider another manufacturer.

I ordered face masks that had a guarantee delivery of 2-4 weeks. Week five, I sent email to the company stating that I have not received my order, they sent an email back with the assurance that my order was on it's way. I have not seen my order and it has been 6 weeks since they took money out of my account. I have sent over 7 emails with no response. I am filing a complaint with the Better Business Bureau as well as my bank. DO NOT DO BUSINESS WITH THIS COMPANY!!!

I ordered a swing since December 2019 they send a tracking number but it says it's in USA but does not say where it is . I email them but no reply. Never. I even email them for a refund but nothing, no reply. They keep taking people's money and they don't send the parcel. They are scam. No one should ever buy from them

Decent site for printer ink (and I'm re-posting a 10% discount code) - The refurbished printer cartridges here seem to work better those from other sites. Also, credit Annice with a 10% off code -- just enter DISCOUNT

I ordered a toner cartridge on 5-7, on 5-14 I had still not received it. When I called customer service they didn't know whether it was out of stock or had been shipped. There was no tracking info though my credit card was charged on 5-10. I won't be ordering from them again.

I placed an order from Affordable Address Labels on October 9, 2004 and NEVER received my order. They charged my credit card immediately, but never sent me anything. When I sent them numerous emails, I received NO response. When I tried to call the phone number listed on their web page, I simply got a recording stating that "This mailbox is full" and was disconnected. I have tried for several weeks to contact this company, and they refuse to respond to any of my contact attempts. DO NOT DO BUSINESS WITH THIS COMPANY!!! They are nothing but a fraud. They will take your money and leave you with nothing to show for it. I am now out almost $20 because of these people. Don't let the same happen to you!

I placed my order 3 weeks ago and am still waiting. They charged my credit card the same day. Their phone number is bogus, when you call it says 'voice mail box full, call later'. They do NOT respond to email or faxes. After reading your site I know I'll never get my order. I intend to report them to bbbonline.com

I had searched for a good site for purchasing a WiFi antenna for my Linksys router. It took a while, then I found hdcom. My order was processed so rapidly my head was spinning! It was in the mail before I knew it. The price was great, and they answered every email promptly. I paid by money order, but would easily be confident to use a credit card for another purchase

I cancelled my order, wasted my time placing the order and money calling US. Lousy company never state anywhere in the site that I can't pay with my credit card because I am based in Japan. What a joke claiming I will fraud for an item worth only US$200-- inclusive of shipping. Very poor customer service before I placed order the sales staff Brian had not mentioned anything except if the billing address is differnt from my mailing I just got to inform my bank which I agreed. HD Com conduction E Commence what a joke.

I bought a Swiss Legend Men watch for my husband and it is gorgeous!!!

I like to shopping in smart bargains the shipping is really Fast only two days , this is my second purshase i am so Happy .Recommended this site.

I ordered a SODIMM from them on June 23. Get an email confirmation confirming order placement. After waiting for a week and no SODIMM, I called them about the order status. Seems there was a problem with my credit card, but they did not contact me about it. It seems it is MY responsibility to call them and inquire about such issues. I guess if they don't want to be proactive about customer issues then I don't want to be their customer.

I ordered a pair of FireWire cables for shipment overnight .Though it was several hours past the cut-off for next day service, the cables arrived the very next morning. Great prices, quick service, good communications, would definitely recommend.

Tower Hobbies is my favorite hobby store online. I'm a remote control car and plane enthusiast and there is no question that Tower Hobbies has a better selection and often better prices than any other online store I've found and frankly better than most local stores as well.

I've been doing business with Tower off and on since 1972, and really don't have anything bad to say about Tower.Whenever there's a problem I know they will make it right, and in the old days when we actually spoke on the phone(b.c., before computers) the people I spoke with were friendly and seemed to listen.When I'm talking to a new pilot, I mention Tower as a good site to get a fair deal.

Bought two pair of 505s. Both are second quality. Rivet popped out of one during first wash, button opening on second pair not done properly, when buttoned, jeans top does not lie flat. I am sure I'll be charged a restocking feed, and don't mind that so much - now I know not to buy from this vendor again. I hope I've saved someone else the trouble. Terrible quality control or they're simply not telling the truth about their stock.

I have been very pleased with the items I purchased BUT I am currently a bit frustrated because I have not received my son's winter coat that I sent back for exchange, nor has it been mailed out from them. I called them yesterday to follow up on the exchange that I mailed by "priority" shipping so they have had the item for over a week and still have not processed the exchange. I was also unhappy to realize that I had to pay for the shipping to exchange the item and then will have to pay shipping again for them to send me the correct size. I will shop with them again, only if I can't find the style of Levis I wear in the stores or on another website. I think their customer service skills and business policies are very poor compared to other web-sites!

Samy's photo blog always has great articles with tips and tricks on cameras, shooting in specific places, photoshop editing, and more. It's a great resource for young (and old) photographers looking to get some free advice!

Twice now have I gone to this place to have my camera serviced. The gentlemen that looked at my camera said that it would take about 10 days to get repaired, they called me this morning on the 5th day informing me that they've finished and its ready to come home. Flopped out of bed and came right over, again I was very pleased with the repairs and the price was quite reasonable! They're always very polite, funny and helpful but more importantly, I trust them! Thanks guys! :)

I had delivered a garmin Chartplotter for fishing and it was one of the best purchases I have made for my fishing trips. I didn't think I needed a GPS this fancy before but the low price on this site was worth the expense.

I ordered a Garmin InReach Explorer which was on sale. It was delivered quickly and I am very pleased with the purchase and service.

Wow. I never saw a site with so many bad reviews. I've had 3 different printers over the years. LD products worked well in all of them. Maybe this will help. I always save the new printer owners manual and replace each cartridge by the directions.

Brand new printer HP laser jet 15 W and this was my first replacement cartridge and what a mistake. The cartridge doesn't work and I can't even get a response from them. Lesson learned. When you deal with second rate outfits you get less than second rate results. I would NEVER recommend or do business with them again.

I purchased a Sun Ultra 30 with 20" monitor. If memory serves, I requested the 3-day shipping, but when I checked the order status two days later it showed up as still being unfulfilled. I contacted customer service and explained that I needed it delivered asap. The CSR I spoke with, Regina, apologized and arranged to have the order shipped overnight. True to her word, everything showed up the next day. All items were packed extremely well, and everything was in excellent condition coming out of the box. Four months later it's running like a charm without any problems whatsoever. If you're a true geek, give AnySystem a try.

From Feb of 04 When I bought a insanely large and complicated SUN server, (Think E10K), with NO knowledge of what I was getting into. (Think tech-hardware-lust to the extreme) the folks @ anysystems have given me support above and beyond my wildest imagination. (When a sales guy delivers parts @ 01:00 in the A.M., this is special. And it has happend at least three times with varous levels of emergancies and angst) To April of this year when things went rather crazy, and I bought a second, BIG HONKING SUN SERVER.. Plus updating and expanding the one I bought 2 years ago. Still happy with the folks, still happy with the tech support, (They put up with my mistakes...) I've bought equipment for myself and some of my largest clients, (you do not send schlubs into your largest accounts) I don't think I can make a better reccomendation then that. What can I say, I do not have vendors, I have members of the family that are in the (INSERT LINE OF BUSINESS HERE). My ONLY vendors are CON-ED and Verizon, and I do so hate them both...

The first time I shopped PI Manufacturing was back in 2011. To be honest, I knew nothing about this retailer at the time. I took a chance on the store because I needed some items that I couldn’t find anywhere else. I also liked the large selection and reasonable prices. Here’s the details of that order (#134696): I placed the order on: Wed, Jul 20, 2011 at 1:53 PM QTY Part Number Price 1 Wall Plate IR Connect Block w/LED Pwr Indicator (TTA-1139W) $10.92 1 Wall Plate IR Receiver - Dual Band (TTA-1140D) $15.01 1 4 Port VGA KVM Switch, PS/2 (KVM-M41) $17.72 1 Cable Tester for BNC, RJ11, RJ12, and RJ45 (PITS-UTP-3A) $5.90 6 HDMI Coupler Keystone, Female to Female… (TTA-20) $25.14 1 Surface Mount Mini IR Receiver - Dual Band (TTA-1178-1) $12.07 2 Double IR Emitter, 3.5mm Mono Male, 10ft Cable (TTA-1142) $14.52 Subtotal: $101.28 Tax: $8.86 Shipping: $7.45 (Overnight Shipping) Total: $117.59 I received the following email later that evening: Wed, Jul 20, 2011 at 5:36 PM Your Express tracking number for order #134696 is 51396-000127-V10. Package tracking will be available after Express Services has scanned the item. Thank you for shopping at PIMFG. I received the items the following day. I was very pleased with the quality of the products, the prompt customer service and the very reasonable rates. I placed another order on May 24, 2016 (# 6124205) and am pleased to report an equally agreeable experience. I felt compelled to add my 2¢ after seeing the abysmal rating for this excellent retailer. I hope it helps set the record straight. :-]

I needed some VESA conversion plates for a client - these plates are sometimes "unobtainium" when the most popular overseas manufacturer is out of stock. PI Manufacturing had them in stock (I verified by email first), and I needed them ASAP, payment by PayPal and shipped to my client. Ordered on a Thursday, client received on Monday. Reasonable Priority Mail shipping charges, very small order.

I have ordered miscellaneous parts from mnpctech over the last few years and it has always been an enjoyable experience. I once was just buying a few screws and the online webpage was wanting to charge me $5 shipping for $2 of screws. I sent an email to them and they worked out a reasonable price and shipped them out the next day. Bill Owen is a talented modder and all of his products are quality. Thanks Bill!

I am very pleased with Bill's work. His attention to detail is outstanding, and the case is everything I was looking for. Always prompt to reply with my many questions, I would gladly buy from again, and recommend to my friends.

DO NOT BUY A COMPUTER FROM THIS COMPANY! I recently purchased a computer and returned it because it didn't have the one feature I wanted. After paying an additional $30 to have them ship the computer to me when I bought it (making it more expensive than getting the same computer almost anywhere else without paying for shipping), I paid $50 to return it and than they charged me a 10% restocking fee. This left me almost $150.00 in the hole. That is just bad business! Do yourself a favor and buy anywhere else.

I have purchased Samsung S20B300 screen from Arsenal PC through Amazon. I was told that I have to reinstall drivers and do re-connection but nothing works, It's impossible to adjust it, it's too bright and is difficult to read a text. I have one more same model so I have what to compare with. I contacted Arsenal PC in two months but they closed the return request due to the expiration of returns period, Buyer beware!!!

Moosejaw is a fun little company that just seems to have everything I am looking for as well as amazing ways to save on most if not all of the great brands! Such fast shipping and easy returns too. I'm hooked!

Moosejaw had the hiking boots I have been wanting at a discounted price. They arrived in 3 days and I could not be more satisfied with my Keen Terradora boots. Will definitely be ordering from Moosejaw again!

I have ordered from Beach Audio twice in the last 2 weeks and both times the product was exactly as shown on the website. I needed overnight delivery and the second order was placed after 2:30 pdt yet I still received the product the next day. I have been completely happy with my transactions with Beach Audio. I have called and been able to speak to a representative and he was courteous and helpful. I can recommend this company with no reservations. I have never had to return anything I purchased from Beach Audio.

My boyfriend bought me a video game for Christmas and they jacked the price on it at last minute. Well I ended up getting two of the same game for Christmas and when I went to return it we did not get a full refund. He thought he bought through Walmart and turns out it was third party person. We had to pay the shipping back plus a restocking fee! We ended losing $20! It was the worst experience ever! I called Walmart corporate and they could not do anything but say I should not have paid shipping and get a full refund. Then after everything was said and done they told me to read the return policy and hung up on me! I am so done! What a rip off! I will never ever order from this company again!

I have purchased from HomeTech Solutions several times over the past few years. They have a user friendly website, are reliable for sending the correct products and orders are processed and shipped in a timely manner. Very happy with my on line orders from HomeTech Solutions.

I purchaced 2 times already and it was not problem at all.....Im very satisfy about ur service...I got the product on time, perfect =)

I've owned 4 C Crane radios over the past 4 years. Every one of them has been defective in one way or another. I guess I'm the definition of an idiot; I keep making the same mistake over and over again and expect a different outcome. My 4th radio (the Skywave pocket radion) has just stopped functioning. I'm going to return it and ask for a replacement. In 1980 I owned a Sony am/fm/sw pocket radio that I took with me to africa, where I spent the next 17 years. I then took that same radio with me to South America for another 8 years. I never had a problem with it. THAT was a well made product. Can't find that model anymore, otherwise I buy one. This will be my last try with C Crane.

this is the last time i will do business with c.crane, i ordered 2 tivioli radios and after waiting two weeks for them to ship, i canceled my order and went to Target and bought the same radios for less $$$, the next day i checked the ccrane web site to make sure that the cancelllation was effective, ccrane had shipped my canceled order. after eight phone calls to ccrane. i have not recieved an RMA or credit to my credit card. you can find many of ccrane's products on the web from other merchants and get better service. i'm sure i'll get my money back, but it's really annoying to have to work so hard to correct their mistakes. also their very friendly customer service reps promise to act but don't follow thru, be sure that you follow up on ccrane promises. good luck and beware, Merry Christmas.

Ordered two games form them Call of duty 3 for Playstation 3 and Excite Truck for WII. Got both for good price and good shipping.No problems.

STAY AWAY - I placed an order on a Saturday night. The next motning (Sunday), I realised I forgot to select faster shipping. I submitted request to cancel that order, and entered new order. On Monday, the first order shipped. I sent a request to cancel the second order. No replies to either request. A couple of days later, the second order shipped. I emailed customer service asking what could be done. Three weeks later, and no reply. No order confirmations sent. I saved the webpage for both orders. This company simply does not communicate with customers.

I am in Australia and ordered from what pretended to be a local website. I was amazed when the goods took so long to arrive because they were a USA company and it was posted from Fiji! My wife uses this perfume a lot so we were able to test it against the original. 1. The perfume had almost no smell-it was so diluted she had to drown herself in it to even get the merest scent. 2. The bottle was different, it had mould marks where the original was smooth. 3. The lid was different it was sprayed not through coloured plastic. 4. The bottle was larger than the original by 2mm [impossible if you know moulding processes]. In other words it was a FAKE! To get a refund I now have to ship to the USA - at extreme cost, 1/3 the cost of the perfume. Stay clear they are a scam.

I bought a tester bottle (3.4oz) of Acqua Di Gio from PerfumeEmporium. Not only was the price reasonable ($45 after shipping and various discounts) but the bottle came completely shrunkwrap, in a box! Most tester bottles don't come in nice packaging as it is, after all, a tester, but this one looked brand spanking new like one I'd buy in the store. It did say "demonstration" (in French) on the bottom of the bottle's backside, but it's for my use so I don't care! :) Prompt shipping and fair prices make perfumeemporium.com worth shopping at.

Ordered on Sunday with priority shipping, shipped Monday from the other coast, arrived on Wednesday in perfect condition. Easy transaction. In the past, I placed an order for an import game by accident (I wanted the U.S. version of the game), e-mailed them immediately. They managed to cancel the order, I re-ordered the correct version, and received it without fuss. I've had nothing but good experiences with them. The only recommendation, and I can see it in some of the other reviews, is to make sure you know what you're getting. It's very easy to accidentally order stripped down or imported versions of games when you mean to order the full, U.S. version. But once that's taken care of, it's been a great experience.

Purchased a game for an incredible price on Saturday the 23rd. I received a confirmation email the day of the order and a tracking number three days later when it was shipped. I ordered priority mail shipping and received it two days (the 28th) after getting the tracking number email. I definately recommend them.

I have been a loyal customer of Willoughby for over 17 years. The team is always welcoming, very honest and extremely knowledgeable! I find all genuine camera stock under one roof so peace of mind on that one! After sale always matters and they have always been committed to that. Buy and learn the ropes with absolute confidence!

I had a problem with an internet order placed via Amazon, where the wrong size of photo paper was sent. I found Willoughby shopping experience extremely smooth and abandoned my Amazon cart. A quick phone call to Willoughby staff and the correct size was sent for next day delivery, plus a discount on an additional paper order.

I ordered from TekGems an inexpensive la-pci20 raid controller. For a price of 13$ it seems to be a good deal. The card was dead on arrival but it took me three days of troubleshooting to figure it out. Since over 30 days elapsed since delivery Tekgems denied replacement. I do not recommend this seller and will not purchase from Tekgems again.

Item had been discontinued for over a year, but TEKGEMS had a full supply of the AT&T 1726 answering machine units in stock. Items were shipped the day of order (overnight & 2nd day air were available as well as USPS Priority Mail......I was also able to monitor the shipping progress after Kim sent me the FedEx tracking key). Price was half of what had been normally charged when these units were available in office supply outlets such as STAPLES and OFFICE-MAX. Good deal...will do business again.

RMA is the best although I really miss the 3 year warranty on everything. I've had problems with items not being in stock but I'm hoping that will go away now that they are in a bigger facility.

My first and last exeperience has been anything but positive with Bass Computers, Inc. This company gives buyer beware new meaning, so my suggestion to anyone who is thinking about purchasing any computer equipment from them, DON'T, you will end up regretting it in the long run. I ordered several items from this company, including but not limited to a Cooler Master heatsink and fan that were supposed to fit a socket 478 motherboard. What I recieved was a Cooler Master heatsink and fan that fit a socket A motherboard. When I called their tech support/rma department about this problem basically what I was told was to "beat it you got what you ordered and that I was bugging them." Not to mention the fact that the housing on the above mentioned fan was cracked. Next was a defective floppy drive, a Sony MPF920-2 I'm currently jumping through hoops to try and get them to RMA this, without luck I might add. Third was what their website claims to be a RETAIL Enermax Mid-Tower Case aaaaaaaaaaaaaannnnnnnk wrong again!!! When the case arrived not only was it an OEM hunk of chit, it had absolutely no motherboard mounts, screws, nothing nadda ZERO..... This people give customer satisfaction NO priority, bottom line the only thing they care about is if your credit card clears. Once the sale is final, you're on your own........ If you choose to do business with this company take it from someone who has, clear your head and go back to GoogleGear or NewEgg and make your purchase, it's a much less painfull experience!

I ordered the Director Selection which should of been shipped 12/8/2008 I have yet to receive this dvd but believe me they took the money out of my bank account on that date. I did find a contact number 1-800-262-2001 after following several voice prompts to finally talk to real person only to be hung up on by Daniel. I called back and spoke to someone else who informed me that they can NOT issue a credit until 4 weeks have passed. I asked to speak to a supervisor and was hung up on again. I would recommend going to your local Walmart over joining this club which has horrible customer service.

I ordered DVDs from Columbia House on March 1. They double shipped 9 of them and significantly overcharged me for the extra shipment, $135.46. I returned the extra items with the invoices indicating the overcharge and asking for the credit to my account, per their instructions. Every time I call I receive misinformation and am told a different story. A customer service person named Trent stated that the only person in the organization who can fix this problem is Russell Harding, and after almost 3 weeks of attempt to get this taken care of he has not. No one I have spoken to has ever returned any of my calls, even though they all assured me that they would. I have spent over 20 hours and sent a dozen emails and still no one will fix this.

Katie, Customer Service Representative, was very professional and helpful when I ordered software for my elderly father-in-law so that he would have access to it quickly. When working with the elderly, it is difficult to find quality customer service from trusted companies. Thank you so much!

I received the wrong registration key at first, but Softwaremedia quickly sent me a new one. Had some issues getting through to customer service using their phone system, but they were very responsive by email and gave me another number to use while they repaired their phone system. Overall I would recommend using them - good products and services.

Ordered on 8/15 but didn't receive item until Sat 8/25 so shipping slower than I expected. I rec'd a tracking # on the 17th but was not able to view until the 20th and that is the date it appears to have actually shipped. Went from TX to IN ??? to AZ. They may need a new shipping vendor.

I have not received my laptop battery, so I cannot say anything for the quality of the merchandise. I had read that the reseller was slow in delivering, and now seeing that my laptop battery will take two weeks from the day I ordered, I will need to agree. It seems in this era, shipping should be much quicker & efficient.

A fun shopping experience -- I'm fairly well housebound but Boscov's approximates the feeling of browsing through a "good old general-supply department store." Their free shipping specials are the best, and we love the candy in the red box from Asher's." I do wish the men's clothing sizes went a little larger.

I shopped at Boscov's for the first time this July and have had nothing but problems with them since, 2.5 weeks and no resolution yet. First they fished around in my bank account by placing a hold in the ammount of $600 for items that had already been charged to my account but not shipped. I called to have them remove the illegitimate charge & it was a nightmare. It took 2 hours, 6 discourteous, unhelpful and ill-natured customer "service" reps, 3 disconnects( i was told by Felix their phones are rigged to hang up on ppl after 10 minutes, rather evasive, imo) and a rude email telling me to contact my bank if i need further assistance understanding the holds procedure. A few days later my merchandise began to arrive in deplorable condition. Items were carelessly thrown in bags and dumped in boxes. They placed a pair of shoes-completely unwrapped on top of lingerie-also completely unwrapped-in a bag in a loosely packed box and shipped it across the country! The lingerie was pulled and snagged and certainly not in new condition. A pair of shoes arrived with debris on the upper and signs of wear & tear on the sole-they appear to have been worn & are also not in new condition. Many other items appeared to have been worn(showed signs of filth such as foul aromas and smears)and returned. In fact, the only merchandise from Boscov's that arrived in new and acceptable condition were 4 pairs of men's pajamas, still in their factory packaging I thought I was ordering merchandise and paying for it to be delivered to my home in perfect condition. That did not happen. As it turns out, I payed for: 1. the inconvenience and waste of time and money spending 2 hours on the phone babysitting rude & unhelpful staff while they fix Boscov's accounting mistakes 2. the inconvenience of photographing and documenting their shoddy, careless packaging and the damaged merchandise it produced 3. the inconvenience and waste of time sending 9(!)emails (including photos and explanations) in total so far without achieving resolution. Their best offer is "send it back, we will refund you when we get our merch back.Boscov's wants to blame UPS so they can avoid losing $. Macy's on the other hand offered an immediate replacement at no extra charge or further inconvenience to me.I received an email confirming this within moments & my replacement will be here in 3 days. All they required from me was to " please safely dispose of damaged items". <3 them for that! Simultaneously, I had placed orders w/ Macy's, Target, Vitacost, Vitaglo, and several others. No one else placed holds on my account for money they had already deducted/received ( even and especially the large orders) and everything but one item arrived in ship-shape condition. The one "problem" was very easily resolved in less than 5 minutes with one phone call-this was Macy's-their customer service is outstanding, i will continue to shop there, but NOT at Boscov's. I have 25 + years of retail employment experience, ( and even more shopping experience:D ), let me tell you, Boscov's is doing it all wrong. Don't waste those hard earned $$$ and precious time there. You will be ripped off and treated poorly.

I ordered a digital SLR and Lens on Tuesday and selected USP 2nd air. I received notification and tracking number the same day; the package came in on Thursday. The packaging was excellent and everything was there, including the US warranty card. Their price is excellent. I am very pleased with their service.

I purchased a used Canon EF 17-35mm f2.8L lens from Jeff at Badger Graphic Sales. Even though the lens was listed as "used", it was in brand new condition, and appeared to have never been out of the box. The price was great, the service was excellent, and I would highly recommend them to anyone looking of good camera equipment.

Placed my first order with this company on 3-16-03. Got it on 3-24-03. A little later than they said but considering what had happened in the mean time it is certainly understandable. My modem was exactly as advertised and packaged pretty well, it arrived in good shape. It came with all the software and drivers, instructions and they even threw in a phone line. I thought that was nice. The only thing I would maybe have liked was an email letting me know when it shipped. With their free shipping anything under two pounds goes USPS and there is no way to track it. All in all, considering this was a first order, I would shop with them again.

I ordered a USR Megahertz XJ5560 PCcard modem ($28.) on 4/2/03, and it arrived on 4/5/03. Packaging was adequate (parts bag inside a small manila envelope), but the driver disks and docs provided padding and support. They were helpful (if somewhat abrupt) on the phone prior to the order, but I received more than I expected. I would definitely order from them again. Just be careful that you know exactly what you are ordering; in my case, their description implied the card was OEM (like IBM), but made by 3COM. I did get the "genuine article," though.

McMaster-Carr is a great source for most anything a machinist or mechanic needs in the way of small parts, hardware and shop supplies. Their prices aren't the greatest but the selection and depth of stock is amazing. For prototyping you need only a few parts and McMaster has all sorts of the most ordinary to the most arcane - Need left-hand threaded rod? Check! 8-32 Wing nuts? Check! 1" stainless steel round bar stock? #8 x 0.750" aluminum spacers? Check! And the search feature on their website is amazing! Just start to type what you want and it anticipates and displays similar items. Two clicks and you're at the page with the part descriptions, pictures and pricing. Another click and the part is in your shopping cart. They ship very quickly and the freight charge isn't outrageous.I think they still offer a flat-rate $9 but I could be confusing them with someone else.

There is nothing intuitive about this website - it gives no hint or clue about what country it is in, where it ships to, or even if it is real at all. It is happy to take my credit card, but simply says "shipping and tax will be added" without giving any hint or clue about how much that might be - the entire thing looks like a scam where the hackers didn't even try to make it ask for everything needed to complete an order. If this site is real at all, they need to make it work properly, so customers can actually buy stuff. Nobody hands over their payment details without knowing the price, or where shipping can go to.

Hope I get the item as fast as it was to order it. Thanks. Update: Item arrived in excellent condition and right on time . Customer service was spot on and prompt. I couldn't be happier with my shopping experience, and will be back soon for another purchase.