Resume Service

Was a little weary at first being a new customer but the feedback gives you peace of mind as well as only a deposit is taken in advance. Would use again.

I had 4 car alloy rims transported from Cumbria to Leighton Buzzard. I got lots of quotes through Shipley and was very pleased with the service.

Ordered a large pack due for delivery by 7am today. Please respond to emails and messages as this is not the first time we have experienced delivery issues with you. This is very inconvenient and a risk for anyone planning a nice meal. Not good enough at all!!

I’ve placed two reasonably large orders with the Meat Society so far. Plus points: delivered on time. Meat quality: OK but not as good as they advertise. The issue arose when, in the second order, the wrong cut of meat was delivered. I had ordered a scotch fillet roll worth $109 and a cube roll was delivered instead. I did not realise until later on. The only method of contact was via an email address, with a promised 24hr response time. I sent through order details and photos. When I did not get a response after 3 business days, I sent another email again with photos and details. It has now been over 5 business days and no response. This is very disappointing, as I have paid a premium price for a premium cut and received what appears to be chuck steak basically, and they have not had the courtesy to respond or acknowledge this issue. Needless to say, I won’t be ordering from them again.

My orders in 2014 Jan and Apr arrived within the advised time frames and the products were as they appeared online. The tassle bikini is beautiful and does not look or feel cheap. The transparent raincoat also functioned as it should, unfortunately did not fit my body as nicely as I hoped but that's always the risk of buying clothing products online.

I have never had a problem with ikoala.Only once did a product not show up,got in touch with them and they sent another out straight away.

I was put on to the Geelong office where I was told I would get a 9 month bridging loan and so and so per cent and so i waited and waited for the paperwork, including emailing - to nothing. I then wrote again and was put through to the same office. The same guy spoke to me, this time stating he didn't think Rams offered that and he didn't know why he'd told me. I might add that both referrals were to a woman at Rams Geelong who never bothered to make contact even though she was my port of call via the Rams site. I have never been so disgusted in a company in my life, how dare they! So now we have to sell first, to then buy where we're going for my daughter to go to uni to do a double major/Masters, and we were hoping to move stuff out and buy first so I could fix the house up here first. Can't be done, and they led me on. I hate them and there should be an inquiry into their ethics. Absolutely disgusting and disgraceful!

I currently have a home loan with you. Each time I’ve contact customer service I’ve had a horrible experience. The very first time was when I got a message to say that my direct debit of $50 for the construction loan was overdue. I called to rectify this straight away as I am never late in any of my bills. When I called the call centre I spoke with this very rude and abrupt lady, she implied that I was crazy as “RAMS don’t do direct debit as it is illegal” she would not let me speak, shut me down each time I said my previous construction progress payments were being direct debited. She got frustrated with me and said she will transfer me to someone else. This was very stressful for me, being my first home loan I really didn’t want to get on a bad start. I finally got through to another RAMS representative and I had to start the call like new. Full ID check, had to relay what my enquire was and what happened in the last call. This lady was nice and very helpful, unfortunately the first person I spoke with didn’t leave any notes so the second representative was unsure what she was talking about. She explained to me that direct debit is normal, the only reason I got the message was due to the public holiday and it will get processed following business day -nothing to worry about. The second time I called was to discuss what to do when my construction loan is completed. I called the call centre. They said they weren’t too sure but to call the person that set up my home loan account. Once I advised that they are no longer open she then referred me to the closest RAMS office to enquire. I believe it was RAMS Mooloolaba, I spoke to a lady that was extremely rude. I wish that call was recorded and she was extremely condescending, she would not answer my questions and told me to call the call centre. When I asked her if I could get the valuation that my house was valued at she said that RAMS don’t do a proper evaluation, someone only goes out to make sure the house is completed after the build. This I found annoying as when I first signed up with you, [name removed] was my loan advisor, he said that we would get a valuation of the home once completed. So am feeling deceived as now I need to pay to have one completed. Then I called to simply request my bank details be updated as I simply changed banks. I thought I could do this over the phone like any other company. But no, I I was sent a form to complete. I completed and emailed the form back, only to receive it back again to say it was missing information. I had to print the whole form again since the last one was chucked in the bin. I don’t hear anything. I tried calling, long wait in the queue, couldn’t get through. Then get an email to say to call RAMS. The call centre isn’t exactly to get a hold of. But I tried, couldn’t get through. Now to my most recent events with RAMS. The end of my construction loan. I received a letter to call RAMS to get my change over fee waived. Great. Called through, no you can’t change until a week before the 1st of April 2020. Alright, Called a couple of days before then, spoke to a gentleman, didn’t catch his name, he said good news we can waive all fees and you can get an interest rate of 2.79% without any prompting. I thought this was great as I was considering refinancing for a similar interest rate. I also wanting to change my monthly payments to weekly or fortnightly as that works better for us. He said I was entitled to all these changes. But he can’t do anything until the 1st of April 2020. I requested 6 call backs in the last week. I haven’t received 1 call. I have called, I have been on hold for 20minutes + each time. Which is not suitable for a couple who also work full time. Wasting all breaks to try and get a hold of our home loan financier. Hence the request for all the call backs to get everything sorted. So I called the office this morning, spoke to this lady, she was nice but seemed to not know too much information. Just kept saying she would transfer me through to the department that sorts it out but then kept remembering they don’t open until 8:30am. Not convenient for me as that’s when I start work. I end up updating my payments to fortnightly. A little annoyed that she said that will start from May as I couldn’t change it for the month of April, even though I was told I could a week ago? And she also advised of my new interest rate of 3.81%. I’m a little confused to why it could get changed to this amount but not the 2.79% as per prior discussion. I was not told 3.81% would be my interest rate ever. No letters, emails or phone calls. So I tried calling the office for my lowered interest rate and a refund on my “waived fees” but phones are busy and I’m still waiting on a call back. I find RAMS customer service is atrocious. I work in customer service myself and we promise our customers we will get back to them that day, we don’t have long hold times on the phone, we respond to emails. Even in these tough times. I really hope all calls are recorded, as not one service representative advised me that on any of the calls. I did load a complaint message to the company but never heard anything back. extremely disappointed, I wish someone had of warned me earlier. They have been giving me the run around. STEER CLEAR

Not only do bank SA Charge you absolutely ludacris fees And $10 a day when your account is over drawn, There customer service is useless! My card is due to expire tomorrow, And I have not received a new one. They say there was a delay in processing And That i can access Cardless cash. Great! But what about my online payments that decline because my card is not valid? How is this my problem? Also they treat their staff like garbage! Don't bank with these incompetent thieves. Will be closing my account.

I've been a business customer of bank SA for 10 years. My business is successful and I work bloody hard with no hand outs from anyone. All I wanted was a business credit card. I made an appointment and went into the branch. They couldn't help me, said it was a " business banking" situation. They told me someone would call from their business area. After FIVE DAYS, I called them. I was discussing with Sidney what I wanted when a client came in. I called back as soon as I had finished with my client, but Sidney was busy. I left a message for him to call me back, but guess what? He never called back!! Pretty disgraceful in my opinion. Bank SA are ok for everyday personal stuff, but if you're in business, forget it. They either can't handle it or they just don't care enough to want to.

Saw the awesome cash back bonus on signing up for this card, $500 spend with $200 cash back, can’t go wrong. The online banking is easy to navigate as well. October 10th 2019 Update: Good low rate credit card Good low rate credit card, great incentive for getting new customers in the door. Customer service was fantastic. Had the card for almost 6 months and used it several times

If you’re slightly late paying your credit card or loan back they will call you from a private number roughly 6 times a day. Pretty disgusting. I just switched banks and I’m a lot happier. Can’t wait to pay off my credit card and close the account.

My husband I have had a Citibank card for over 2 years now and we use the card constantly over seas, we travel to many countries and have never had a problem. I lost my card in Thailand and they were able to cancel just my card and leave my husbands card still active on our joint account, which was fantastic. My card was skimmed after I used it in an AtM in Vietnam and Citibank refunded the money to my account with out any issues.

Lodged the online application of Citibank Plus transaction account 10 days ago. Never received a response. Called Citibank today, they told me need to go to post office to do verification. I asked why no one contact me or email me... No explanation, No apology, Nothing. Also inquired about foreign currency account 10 days ago and was told someone will contact me in 2-3 days. After 10 days, same thing, NO CONTACT. I do need to "RETHINK" if still BANKING with Citibank or not.

Ive been with this bank for about 30 years. Credit rating A-. This is a good rating. Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally fast. Interest Rates for deposits - medium with some exceptions eg 90 day term deposits. Ease of use internet - good. Customer orientated, but so far dont use fingerprint recognise on Android app. Fees - generally, you can avoid fees if Premier account with sufficient funds. They have gone to $1/cheque fee I dont like, but are generous with helping out eg searching for transaction information and so on. I have preferred this bank for their service aspect, and they are generally highly rated by other New Zealanders. Just recently though, they seem to have changed many non-charge items to charges, which has been quite disappointing and the reason I tried out another bank Co-operative.co.nz (in another review). Availability - online or all major cities in NZ. Not many regional offices though, unlike Kiwibank which has NZ covered. Payments - are available fairly quickly, much better than overnight Kiwibank, but slower than co-operative bank nz. Summary - if the bank had kept its low fees structure as original, I would have given it five stars and been totally happy. However, due to their customer service and reliable online services I would recommend this bank as NZ best bank.

I have been a member of BCU for more than 25 years during which time I have had a very happy, friendly and helpful experience with the staff and management. They were eager to please and knowledgeable, I was happy to recommend them, until there was a change in management and ideas. They are now just pushing their staff to sell, sell, sell. They have consequentially lost all the old, experienced, friendly and helpful staff we once had at Macksville. When I have a problem, I can't get them on the phone, they have a high turnover of staff, meaning less experienced staff. There are invariably longer waiting times to get served. I wrote to the head office in May this year and on the 26th I received an automated reply telling me, "thanks we will be in touch with you shortly". It was months later that I rang up again and was told someone eventually would ring. Some time later I received a call from the Macksville manager, NOT the head office one I originally sent my enquiry to. All in all. BCU is NOT a bank I would recommend. April 4th, 2017 Update: It seems they are getting worse The continuing saga. I have emailed BCU a number of times, with questions that I would like answers to, but do NOT get a reply! Are they to big and don't care? Do they not have enough staff? They are changing our way of banking that is going to cost us more, but do not explain why? Firstly they change their BSB no. and we have to run around to let everyone know, that we deal with, about it. Now they are charging for more eftpos transactions than 20 per month, even though all the banks were encouraging us to use eftpos, as it was safer than carrying cash. They are also doing away with our CUE cards, is this going to cost us more? They won't tell me. Also their ibanking website that we use for banking, will close down, after about 5 to 10 mins, forcing you to log in again, even if you are still actively using it?? Where will it end?

My husband got a loan from bcu for a car he paid $20,000 himself and borrowed $34,000 he took out loan insurance to protect me . 4 months later he was killed in a car accident and Bcu wouldnt pay the insurance as he had a small cancer cut off his ear 3 years earlier and they said if they had of known they would never have insured him also didnt reimburse monies paid for the insurance. So not only was I grieving I also had to come up with $34,000

This is our 2nd year with HR Block and was another pleasant and professional service. Well organised. Will be back next year. I would not hesitate to recommend HR Block as they will not be disappointed.

After eternal hold times, and transfers, I proved to H&R Block via emailed screen captures, vis a vis TurboTax, that their software was defective for even simple W-2 tax returns which use form 8962 for healthcare. They asked for only my receipt and mailing address by email. Then someone called, asking for my social security number. Then, when I emailed again, asking where is my promised refund, they replied, asking for my date of birth, and credit card activity, showing the purchase. Very suspicious, looking like a setup for identity theft, and they are obviously trying to wear me out with all their demands, rather than honestly admitting their flaw, and issuing me a refund. Outrageous.

I have just taken out the policy, and I'm happy with the price, at the same time some of my premiums go to the Guide Dogs. The consultant was excellent.

The time it takes for the claim to be looked at is unreasonable my dog has had a bad trot this last three months with foure operations and still only has been paid out for two. verry hard to contact your claims office by phone operators do not speak good English. I have thought about changing to another company.

Buyer beware, I purchased Knose insurance for my 2 dogs and just got my renewal and its gone up 25%. I have made no claims and was told its due to other customers making too many claims. I should of listened to the person who warned others about the same thing on a review page warning of Knose ridiculous price increases

I have all 3 of my Toy Poodles insured with KNOSE since they were 12 week old puppies. I choose KNOSE as their policies stated that they cover hereditary conditions, some bilateral conditions and also they cover patella conditions. As I have Toy Poodles who are prone to hereditary patella conditions I made sure I insured them whilst they were young. I noticed a 6 month waiting period for ortho and hereditary issues which was ok by me, as I assumed this meant you could not put a claim in for either of those 2 conditions within your first 6 months. My toy poodle needs operations on both her knees, but KNOSE will not cover this! At 5 months of age she went to the vet to have some baby teeth removed and they noted she has slightly luxating patellas, as this was in her notes and within the first 6 month period KNOSE has rejected her claim, which took them 4 weeks to advise me on. Although I am disappointed I do realise that I infact did not understand the policy, I interpreted it incorrectly. I have advised KNOSE that they should seriously reconsider their wording in their policy, so that it is clear to consumers. The most worrying thing to me is that I stated this fact on a post from KNOSE on Facebook and now I am unable to comment on any of their posts, they have blocked me. All I stated was to read your policy carefully and make sure you understand it. I was polite and just stating the facts and my comment was removed. I think that consumers should be aware to read and understand their policies so that they don't find themselves in my position.

Claim submitted & acknowledged on 2/4/19 with comment could take up to 10 days. It is now 1/5/19 and still no feedback or payment. Rang 30/4/19 mid afternoon to find out why the delay and had to leave message to return my call as no one would answer. It is now am 1/5/19 and still no call back. If this is typical of how slow they process a claim, then I will think about cancelling the policy as from what I have been told most other insures typically pay within 5-7 days. Very poor customer service.

I decided to get the same Pet Plan cover for my German Shepherd dog Ruby-Rose that my sister Kim has for her German Shepherd dog Titan too. As Kim is very pleased with the insurance cover plan she has with you for Titan. You came highly recommended by another friend of ours too he is a disabled man and is totally blind and has had several guide dogs over the years which have also had Pet Plan insurance too for all of them. He told us you were always fair and covered the total cost of whatever he needed for his guide dogs whenever they became very sick. One of his guide dogs had bad cancer and another needed an expensive operation and you always covered his guide dog's treatment / operations / medications ..etc...which would have been very costly with out of pocket expenses had he not had them all insured by you. So that's why we decided to go with Pet Plan insurance for both our German Shepherd dogs first you came highly recommended by alot of our friends eg...word of mouth to us. And secondly we also did our research before commiting to your insurance. We looked at all the other Pet Insurances around but we thought yours covered the life of the dog which we liked and you did not discriminate on which type of breed of the dog you had too as some Pet Insurances do. So both of us are extremely happy with your Pet Plan insurance and will stay with you guys indefinitely. Kind regards Debbie. .

I have had Prosure platinum cover for my Airedale since we got her as an 8wk old puppy........she is now 8yr old and its the BEST thing we ever did. To have the piece of mind that you have the support and backing of this insurance is a blessing.......... we have well and truly needed this insurance over her life thus far, and use it regularly Prosure are professional and very helpful. :-) My only negative is the claim system (even though its very good) Claims are submitted via paper form and must be posted. Therefore, the claim does take 1-2wks to go through due to postal system. Prosure, you need an online claims process ASAP

Ive been with this company for 5 years and they have never rejected a claim. My older Lab required complex surgery costing me over $11000 and they refunded 80% minus an excess of $50.They can take up to 10 days to process claims but Ive had no problems with this company and had to call them once and the operator was helpful. They only accept claims by mail which slows things down a bit. Efficient and they did exactly what the PDS stated the excess

with this site you can do many things you can choose many things .. this site is the best on the world zilmoney.com is number one of site... i find the big deffirence with other sites .. really is the better

hib is vere application

3 days waited delay after delay for preapproval, did enquiry over my credit file and wanted to put car loan under my wife and my name when I am supposed to be the main loan bearer, should have told me all this before when I put my time and effort in collating all information for them including my payslip, bonus evidence letter, govt benefit letter and yet couldn't proceed. Extremely upset.

Banked with IMB for 30 years, home loan for 11years & various personal loans. Home loan was a budget, life of loan discounted variable rate or so we were told. All seemed okay with this product in the early years but inconsistencies frequently occurred. Received a letter of demand after an apparent “default” Always made extra payments ahead of schedule buy some months, this now shows as a default on my credit score. Last few years while the cash rate seems to be dropping steadily they raise loan rate periodically by .10% without much justification. All of a sudden our rate is at 4.67% when their standard variable sits at 3.36%. Asked to refinance along with an additional purchase of an investment property but would not move on rate! Very bazaar! A few years back I was declined a $10k loan but happily offered a credit card at double the interest rate. Checked my credit score recently an this application was never lodged! Very dodgy mob, just interested in lining their own pockets! AVOID AT ALL COST, YOU HAVE BEEN WARNED!

Applied for a $250,000 loan with $700,000 property as security to expand a Student Accommodation Business. 7 Weeks later we were asked to supply and pay for Accountant prepared interim financials, which we did, these showed income of $83,000 for the first 9 months of the fiscal. Our application was declined because in the previous fiscal year we had a paper loss based on the write down of an asset. We were told the Accountant prepared interim financials were requested in error as our application was always going to declined. Just be wary, these cowboys also masquerade as (Dis) Advantage Finance and the NAB. Overall, the lack of service we received was shockingly bad

Took out a loan in December 2016. On January 10 first rate increase. Followed by more in April and July. There were no reserve bank increases. We were stuck because we had paid mortgage insurance. Be wary if your mortgage broker recommends this option.

I called circa 21 April to discuss my options on a super matter. I was booked with one advisor named [name removed] from Gymea office for 5 May with email confirming the same. Two days later I received an email changing the appt to 28 April with [name removed] from the Wollongong office. No call if I preferred that. A day later I received a call asking if I wanted an appointment have an advisor that day from the Chatswood. Hell I hadn't even completed the financial report. I explained the 3 different appointments and told them to stop changing crap around and to actually check if I had an appointment. Besides what actually happened to my prior appointments? Oh [name removed] isn't available now. Look just keep it for 5 May. Later that night, a lady from the Wollongong office called to offer me an appointment. WHAT THE HELL !!! What kind of crappy show are you all running there. 4 different appointments 3 different offices. I will wait for them to call again and then I will state you've lost me !!

My wife and I have been with State Superannuation/State Plus in Canberra for nearly 12 years since 2005. Over this time and due to a high turnover of staff, we have been bounced from one Financial Planner to another, which has not allowed for consistency in advice on our investments, especially during the period of the GFC. When we have been able to finally find professional and committed Financial Planners that understand our needs, they ended up leaving the Canberra Office due to apparent management issues. After only 18 months ago finally deciding to move our accounts to the well managed and high performing Woden Office of State Plus (where we finally found an excellent and professional Financial Planner), the Canberra Regional Manager without any consultation with clients, in December wrote to us advising us of ce us of the closure of the Woden Office and telling us we must again use the most inconvenient Canberra Office we had only recently left. As a consequence of the Woden Office closure in December, most of the staff from that office have since left State Plus, including once again our Financial Planner of only 18 months, causing us a great deal of inconvenience, anger and stress. Due to my past concerns falling on deaf ears, it appears State Plus HQ don't care about the problems in Canberra and the impact they have on their staff and in particular the Canberra regional clients. If it wasn't for the excellent service of few a individual and now departed Financial Planners, and our late stage in life, we would have left the company long ago. We are now seriously considering that option.

My wife has 2 Super accounts with CFS, one in her married name and one in her maiden name. Attempts to have both accounts combined into her married name have been nothing short of horrendous. When told it had been done we found out that it hadn't been. There are always excuses that the signatures on file don't match, which is not strange given the signatures are 15 years old. Then there are always other excuses as to why requested things haven't been done. Don't even consider trying to draw part funds from managed accounts - lost paper-work or a myriad of excuses to delay things. We would not and could not recommend CFS to anyone.

Only few hours on the day of inspection for the property, I call to make sure the property is still available. The inspection is confirmed and ongoing. While waiting for a while and nobody show up I call to find out what is going on. The answer from the receptionist :"Sorry the property is rented out!" . I took the day off from work for that inspection and receive only wet shoos!

Purchased carpet recently from the Brookvale store. Greg was was a great help and demonstrated excellent product knowledge and understood our needs exactly. The installation guys were on time, professional and efficient. Altogether a very good experience for what initially we feared would be a difficult process.

From the courteous attention in the showroom shown by Roger to the installation of the carpets by 2 very helpful and cheerful young guys Jamie and Kincaid, the whole thing went smoothly. They did a great job and the new carpeted rooms look beautiful. Also they helped with moving some heavy furniture. The price was very fair compared to a major retailer nearby whose quote was $1000 more and they wanted to charge extra for moving any furniture.

Lithgow Carpet One installed carpet in three rooms of my house yesterday - the installer was friendly and his work is A1 - I really couldnt be happier. When I was choosing the carpet at their store they were knowledgeable and provided me with a lot of guidance and advice - thanks guys!!

I recently engaged Carpet One to install engineered timber flooring throughout my unit. I couldn’t be happier with the result. Lindsey was most helpful from start to finish and communication was always good. We had a minor issue to begin with but was resolved quickly and efficiently by Ron and his team. The tradesmen concerned were obviously masters of their trade. Thanks to all, Jeana

We had a poor experience with the installer however both Stefan and Denise from choices flooring have been very helpful in getting things fixed up. It does demonstrate a lot about a company who are willing to fix these kinds of things

Recently had the house recarpeted by Choice, Sunbury. Very good service, good advice. Reasonable price. Excellent measure up. Carpet layers turned up on time , did a good job & tidied up afterwards. We are very pleased. Thank you.

Delivery time was put at 2-3 hrs after the order was placed, they kept to their preferred timing but I've got nothing good to say about everything else - dough, sauce, toppings tasted horrible and the pizza was cold. A frozen McCains is 10x better.

I ordered the same pizza at two different locations. All were delivered within the specified time. The pizzas were excellent and of consistent quality.

The meals have been tasty and the egg bites especially are fantastic and convenient. Your service is also fantastic - quick responses to questions and your followup is to be admired. I have no hesitation in recommending BeFitFood to anyone wanting a quick easy weightloss meals that taste great.

The meal plan is great is does work. I have losty 5 kg already . The issue I have is with the food selection. So many curries and they are all so spicy. Why do they have to be so spicy even the satay chicken is hot.

If you are looking for the best removalist in the Newcastle Hunter region, don't go past Doug Kirk Removals. Out of 4 quotes, their quote was the best. On removal day they arrived at the agreed time to start the pre-pack. They were careful with the packing and there were no breakages. They were obliging, helpful and friendly. How often do you find a removalist with those qualities? You won't be disappointed if you use Doug Kirk Removals.

I moved to Newcastle a year ago and had no idea of a good removalist to use for a local move. A friend of my mum's had just used Doug Kirk Removals and gave them a great rap, so I called and spoke to Marion at DKR who was very helpful and answered all of my questions with no hard sell. On the move day they turned up on time, in fact they were 10 minutes early! Adam, Greigan and Colbee were friendly and worked hard to quickly and safely load the contents of 3 brds/ 2 living areas whilst navigating a tricky stairwell. When unloading my contents they continually checked where I wanted my contents placed and even connected my washing machine. Thank-you to the guys (especially for the care they took when packing my items on the truck) and Marion for a stress-free move. Oh and they were very reasonably priced!

I joined the Gym September 2016 for a year contract. I checked with receptionist (twice with different receptionists) in September 2017 when my gym membership finishes. They both said that my membership finishes on 11th October 2017. I asked them both twice that "so, after 11th of October, my membership completely finishes. I do not want my membership to continue as I have heard some gyms renew the membership themselves after the term finishes which I do not want and I want to make sure my membership does not continue". Then, they both said that the membership will not be extended and will definitely finish on 11th Oct 2017. Then, on 30/10/17, I found out that the gym direct debited $59.15 on 16/10/17 and 30/10/17. I called the gym and asked why. Then, the receptionist said that it is because of automatic roll over. My contract has finished, but it has automatically changed to a normal membership. I explained how I made it clear of this not happening in September. The receptionist said that he would send me the cancellation link to make sure my membership finishes by that day and will speak to Manager if they can honour the money debited after the term. I told him that no receptionist ever mentioned me about the cancellation link and it is not fair. The reception said that he will speak to Manager the next day to give me a call. On 31/10/17, I visited the gym to speak to Manager. Manager asked how he could help me. When I said that I am here for the gym membership cancellation, he said that "oh yes, he (pointed at the receptionist) told me about it. Have you completed the cancellation form?" I told him that that is my point that I clearly expressed myself that my membership to finish by 11th of Oct 2017 which is the day the membership supposed to finish and the receptionists said 'Yes', but no one ever mentioned me about the process. Manager said that it must have been a communication breakdown or I was not clear to the receptionist of what I wanted. 'Finish the membership' is not clear enough?. Anyway, he said that I should have given them the 30 day notice. I told him that I notified the receptionists in September already and they never mentioned me of any form filling process etc. He said that as per the term, 30 day notice can be given only after the contract period finishes, so they did not overcharge me or anything. He asked me to complete the cancellation form then he will process. I explained to him several times that it is unfair as no one ever clearly explained to me of this term. Manager said that the staff on contract would have explained to me and not many people read the contract. However isn't this the company's responsibility to notify consumers of the key terms and conditions? Also, the receptionists' reply in Sept gave me misleading information that my contract would end on 11/10/17, but yet they extended my membership without notifying me. Manager said that they cannot refund the money as I would have paid that money anyway as the 30 days cancellation notice could have be given on 11/10/17, so I would had to pay the fee on 16/10 and 30/10 to make up 30 day notice period. They said that they would have explained to me (which never have occurred until today) and I am the one did not read the contract, yet they have responsibility to explain the key terms to the consumers and I gave them 2 chances to make it clear in September. I have never been clearly informed of the cancellation period and process. I was told that my membership would end on 11/10/17, but they deducted money on 16/10 and 30/10. I have not attending gym as I thought that the membership has expired, yet I have been paying. Therefore, $118 paid through 16/10 and 30/10 has been wasted as result of the company not informing consumer of the right process. Oh, lastly, the manager said that the receptionists have so many other things to do than explaining the contract to the customers.

GO Health club Springwood or any of the clubs...Beware when signing up to this gym, make sure you take the contract home and read everything... Legally they are meant to provide you with a copy of your contract on the day of signing, this never happened to me after 2 days of not receiving anything I wrote to them asking for my contract as i wanted to cancel the membership, they do this so your cooling off period of 48 hours goes past. Im still trying to cancel the contract but they argue my cooling off period lapsed, they dont take any responsibility for negligant staff or do they simply train them this way???? sales tactics, their happy to take your money though and send you to a debt collector!!!!!!

Been at Hardcore for 17 years, It has been the best place to exercise and network with people. Its a fully equipped gymnasium with all the free weight and pin loaded equipment you can ask for.

My son has been going to this gym for a while now and he has nothing but good things to say. The guys are really friendly, always ready to assist and answer any questions, happy to recommend products and training programs. The only downside is that he is obsessed with the gym haha

I have recently completed construction on my house with your company. I would just like to say thank you to the summit team, specifically Jon Rees my build supervisor and Justin Bryannt and Isabella Carr at pre-start for all their efforts and guidance through my first house build. Through the building process I was pleased with the high standard of service and construction carried out on the property. I have many friends in the building industry who would walk through the house at various stages to inspect the workmanship and comment on the quality of the work being done, along with the cleanliness of the site. Any concerns or queries I had were quickly addressed and resolved. I work away and Jon was able to wrap up the completion of the project ahead of schedule so I was able to be present for the final inspection myself, which was of great comfort as I would be away for the next 28 days. Once again thank you and please express this to Jon and Isabella on my behalf, I will recommend family and friends to consider summit as their builder in the future.

Just wanting to take the time from my end to say thank you to the Summit team for the overall experience that I have undertaken of the past 10 or so months building my new home. Basically when I made the first enquiry I received a phone call from sales consultant Natalie Scott the day after my initial email to New Generation Homes. Which was phenomenal and really put me in the mindset to go with New Generation Homes as I had made similar enquiries with other builders in Perth and didn't get the same initial customer service with responses weeks and even a month or so later. Going through the selection process for the first time and by myself it was a little daunting as I couldn't really put a picture as to what I was selecting and on completion a couple of the selections that Cerys recommended really turned out to be a winner. (bench top selection for the kitchen, paving colour for the driveway and surrounding the house and little details regarding the bathrooms). Her availability via email after hand over of keys is something also that was much appreciated Finally when meeting Brendan and starting the construction process he basically kept me at ease with the overall schedule of the build with his weekly updates and keeping in touch when I had a query or two along the way. It made the process seem quicker because It made me less inclined to go and visit the property as frequent as I may have without the consistent feedback/schedule updates. Once completed and the initial inspection completed by myself there was very minimal corrections that need to be made just a couple of touches which shows me the quality of the overall work. I advised Brendan that I have spoken to work colleagues plus family and friends who all could not believe the quickness of the build but more importantly my description to them the quality of the work . I know of a couple of people who will be looking to build in the next 6 or so months and they most likely will look to be building with the Summit Group. Overall the house design/colours have come up great considering the block is only 400 sqm and I was limited in what I could do on that size. After hand over i have applied some additions, landscaping, fencing and the finished product feels like a home. In the 6 months from handover Cerys was great once again with any queries i may have had and pointing me in the right direction regarding contact with the maintenance team .. A few minor defects were corrected in a quick and smooth time frame by the Maintenance team also. Rob was very helpful in explaining why a minor defect may have occurred regarding my situation (minor grout issue). I waited 6 months after handover before making this review as I felt the 6 months after handover were just as important and the customer service could not be faulted. Thank you from one satisfied client Regards Raf Z

The build was managed wonderfully, from our design stage with Joanne to our handover stage with Nick. Everyone provided great communication. We had issues with our broker and securing our finance in a timely manner, and as soon as it was approved, Sarah pushed us into the build as a priority client and the house was built very quickly. The cost was on par with what we had estimated at our design stage and we were able to build a very affordable first home, with the little luxuries we wanted, such as a free-standing tub and walk through master robe without breaking the bank.

We met Kristen a number of months prior to us actually signing up with Hickenbothams. We had some trials and tribulations that prevented us from getting to the start point but no matter what Kristen was there for us and this set the tone for our relationship throughout or build. Kristen is a 'no-crap' type of person but within a gentle and kind wrapper. Once we decided on the house, we wanted we sat down with Kristen and talked over our plans and what we wanted to do. For those who have been through this bit you will know is daunting at best, but Kristen was right there no matter the dumb question or design idea on my behalf. In the end she helped us make some very very smart decisions which today we reap the rewards of. We had a bit of an unfortunate experience during our build but one again Kristen was right there in our corner getting things sorted out. Don’t let her pretty looks deceive you, she stands up for her clients and will do whatever she can to get a satisfactory outcome for you. Kristen does her best to make sure when she is doing your initial quote that she is as accurate as she can be to prevent any 'bill shock' down the line. Her specialty is making sure your footings quote is as close to reality as possible. She was that good that ours was only $7k more than her estimate. In a $250k build and without an engineer’s report, that’s pretty bloody good in my book. Even once we had our keys and we were moved in Kristen kept in contact to make sure everything was working out for us. Her customer services skills are hands down some of the best that my wife and I have experienced. When you are building your forever home having Kristen in your corner really makes the journey a pleasant one. If you want the same experience, we did make sure Kristen Williams is your Building Consultant.

After several issues we had with the house in the past years and every time we’re being promised that they’re going to do something about them, our three year old house started leaking water from the roof into the toilet and through the fan for about a month and that’s every time it rains and the floorboards started to move and get separated in the living room next to the toilet, we called Englehart homes to come and have a look and they couldn’t figure out what the problem is and told us to call when it rains so we can come and have a look when it happens. They fixed the roof though but they weren’t sure if what they did fixed it. And apparently rain damage to the roof that they make is not included in the warranty and they asked us to go through our insurance. Now the insurer and the contractors are fixing the issue and we’ve been told that it has been happening for more than a year and they had to remove all the plasters from the walls ,all the floorboards in the living area and the tiles in the toilet, put the cabinets and fridges outside and trying to dry the moulds that’s been leaking For more than a year between the walls and floor and it’s been a disaster. Not to mention when they built the home they have used one layer of glue on the floorboards to save money or something I don’t know, also the contractors had to remove the tiles in the toilet and it hasn’t been waterproof, the pipes in the garden does not flow the water and all the water goes under the house. The insurance company has given us a hotel but the problem is we can’t take our dogs with us as it’s not pet friendly and that’s been another issue because the weather getting so hot and dry and of course not gonna rely on just a review.

My wife and I would like to acknowledge your Construction Manager for his efforts last Saturday. I had spoken to him during the week with regards to our front door that we were unable to lock. His professionalism and genuine care for us as clients was very much appreciated and proven by the fact that he came to our house expecting to fix just the front door but stayed on to attend to other minor items. This is an example of the service Lucas Morris provided us throughout our entire building phase, building our dream home was very important to us, exciting as well as at times daunting. We made numerous changes and were supported by the Lucas Morris staff in a caring and patient manner. Lucas Morris attention to detail was excellent we felt at all times that our home was their home. Once building was completed, the staff were still on hand to provide us their service to attend to any maintenance concerns. We are very proud of our home and have Lucas Morris to thank, we can't recommend them highly enough.

I came home yesterday after three months overseas to a plumbing nightmare. From the first phone call to Rustic Plumbing the nightmare went away. Adrian was on time, super helpful and did a great job. I can highly recommend these guys. Outstanding, thank you!

We had sewerage backing up suddenly on a Saturday morning...guests arriving for lunch at midday...numerous calls and messages to other emergency plumbers... Rustic were amazing... fixed before guests arrived...they shuffled jobs to get to us early. Recommended further work...60 year old clay pipes...which we went ahead with. No one likes spending lots of $$$ on underground pipes...but the alternative is not appealing..all fixed great job and service...charming company to do business with. Thank you.

I called for a plumber yesterday, the reception stuff where so nice, the service was so fast and the plumber did an excellent job. I will be using everlast plumbing for all future plumbing work needed in my property. Highly recommen to use

I call for plumber and they come very fast. They fix blockage at very good price. Terry the plumber who come out was very lovely man. I will call Everlast again if i need plumber

Dave, Bradley and the team worked extremely hard to replace all our skylights 100 in total as well as some additional repair work to our roof as quickly as possible without hindering our production. we now have an extremely bright and water tight factory.

This was the first time we used Exall Roofing on one of our projects in east London. It has been a pleasure working them there approach is professional and exact .The work was carried out in a very tidy manner and we shall be using there services again on future works. Trevor Milne TRM

I had ordered a beige jumper and was contacted but one of your staff saying that there wasn’t any beige left but she could change it for a black. But when the jumper cane it was green, not black. I was a little disappointed!

5/5 är det enda alternativet! Kunglig shop

I've been using GapCap for over a year now and they have proved to be a great asset to our business. As most business owners will know, you can spend a lot of time chasing late payments and this can be time consuming as well as stressful when the bills wont wait, using GapCap allows us to get 80% of the money owed to us upfront / on delivery meaning less disruption to our cashflow. The team are very helpful and I've even got my account manager Tom on WhatsApp and he replies day and night. I'm fully aware that there are other factoring companies out there, some of them might offer a lower rate but many of them have monthly fee's and also insist that you put all your customers though the facility. With GapCap there are no monthly fees and you do not have to put all your customers through them so it is a much more flexible facility on the whole. And the interest / fee's are somewhat negotiable depending on the amount your customer spends so really you can't go wrong. Already recommended to others and will continue to do so! A+++

We've been working with GapCap for about a year now. Always excellent service, they're a very efficient and helpful team.

The Best In Nigeria Garanntor are the best Hosting service in Nigeria, Customer Care service is Top notch. Keep the good work

I have been using garanntor for over a year now and i can say that i am very impressed. Their pricing is probably the cheapest for both their domain and hosting. I spoke to their customer agents a number of times, and they were very helpful.

I would like to thank Clément, he was instantly available when needed (quite surprising for Paris), very informative and genuinely helpful.

Very useful for expatriates looking to rent in France, English speaking consultants that are responsive to your questions.

National Garbage Man Day is an important week of celebration for the waste industry. Waste Advantage Magazine is proud to be supporter and long-term partner in this endeavor. Our waste industry professionals are an integral part of every day life and should be celebrated as often as possible. It is platforms like these that help recognize this dynamic industry and its great people that work in it!

I believe that National Garbage Man Day is a great opportunity to shed some light on one of the most underrated jobs in the world. This day of celebration, and all that is associated with it, are very uplifting!! As someone once said,"without garbage men, this would be one dirty world".

I ordered a Fiskars Mower from Garden Essentials and I tried it out yesterday for the first time. It's a fabulous product and I must say that Garden Essentials offered it at a very generous price and their delivery service was spot on. I will certainly be looking for more products from Garden Essentials as the gardening year unfolds.

Plants were way to small for the price they stated 50 -60 cm one of the leaves was damaged won’t be purchasing again !

You change my schedule, making me wait 8 hours for my next flight. Because of this change I requested to change one flight so my return flight would be a bit nicer. But unfortunately nothing was possible. I took me more than 36 hours to fly back home. Thank you gate1.nl, first time booking with and for sure the last time.

When my family ask me to come home from Bangkok to Amsterdam the 18nd of March because of COVID-19. I booked a flight with Gate1 for a day later which was "Automatically cancelled" the same hour I purchased it. The ticket was almost 700 euro. In their email, they said I would receive a refund to my account within 2 working days. I needed to spend a 1000 euro more to come home in this time. That was March 19 2020. They are unreachable.

Great prices, great service, very responsive to questions. Our China trip was amazing and the hotels, tour guides, sights, transportation, and entertainment were all top notch! Very good value for the money. I have recommended them to many people and have looked at booking additional trips with them in the future. Great job!!

We've done four trips with Gate 1, to far-flung destinations. They've all been great. There are always a few irresponsible, immature whiners who blame any bad experience on somebody else's incompetence instead of their own.

This was my first time buying books in UK. I'll do it again after this positive experience. thanks

Very impressed - got book within 5 days

Avoid this company like the plague. Customer service is non existent.. We purchased Cedar driveway gates from them. OK when we received them my husband and son in law hung them. No damage was done whilst being installed. Next day there was a large split in the grain of one panel. Contacted the company and we were told they would send a repair kit, A REPAIR KIT for gates we paid £1500 for. I asked to speak to a manager and was told by the girl that she was the best I was going to get. I contacted a director of the company via facebook and he apologised for the way we had been treated by customer service and said he would arrange to have the gates picked up and repaired at no cost to us.He has told us today that he has changed his mind and will not be doing anything of the kind as we had posted negative reviews about the company. Despicable company and only good reviews are acceptable to them. They should be ashamed

I fitted my gates just over 2 years ago. They cost over £800 after a few months they started to rust the powder coating began to flake off I would not recommend this company. Poor quality and expensive.

I have not come across many website hosting providers that offer a month to month plan, Gazellehost was one of them. It is surprising why not all of the hosting is with no contracts, after all how can you commit to a year's worth of hosting. Anyway - this made it really easy to start. Once signed up I was happy with the process, almost immediately received 3 emails, one welcome, one with invoice details and one with login details. Logged in (had to wait a bit longer for domain registration) and set up a one click website. Fantastic experience, really easy and straightforward. If anyone would like to have a look, the new site is at herveybaydogclub.com.au - I am a customer since Nov 2015

I have transferred our business blog domain to gazelle. the .net renewal is just under $10 and after I figured our what an EPP code is the transfer was on the way. (by the way it is the code you get from the existing registrar to be able to transfer) Anyway, once setup, I was easily able to log into the control panel and use a one-click wordpress. This was actually as easy as promised, so I am pretty happy with that. It will probably take me some time to use all the options I get with the hosting and I wish there were more tutorials on the site, but maybe I am just not clued in enough. I needed some help with setting up my email in outlook and sent a request, I received a response in less than 30 minutes, which is a big change from what we used to get. Rob was the customer service person and was able to help. I can definitely recommend this company. Thwy made it quite easy for me to start the website building after I was sitting on the domain for a year. Peter

InXpress Reading We swapped from using DPD to InXpress for our day to day shipments. Fantastic service with a locally based team. With a plugin for Shopify it seamlessly sync's with our orders without having to upload excel sheets. Daniel Holroyd CTO Zerco Print Ltd