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1 Review
4.4 SmartReviews Score
The Landlords Union
The Landlords Union - Insights into being a private rented sector landlord and associated legislation Lobbying for UK private landlords News and Forum
Recent Reviews
1 Review
4 SmartReviews Score
O2VAPE
Safety Tested Lifetime warranty vape pens and Award-Winning ceramic cell cartridges available 1 in service Free Shipping over 7499 Buy Safe at O2VAPE
Recent Reviews
1 Review
4.1 SmartReviews Score
Recent Reviews
1 Review
3.7 SmartReviews Score
Openpath
Openpath provides mobile enabled cloud-based access control system solutions that support mobile phone badge and key card credentials and PIN codes access
Recent Reviews
6 Reviews
4.4 SmartReviews Score
Recent Reviews
We ordered bulbs over a month ago. They were on backorder and supposedly would be in within a week. Every week since ordering, we have received a "new estimated in stock" date. I asked multiple times when they would really be in. The other day, I asked the same via the email form on their website. Apparently, I tried to get the information from them too many times (with NO RESPONSE) because they blocked my computer from their website. I had to use my phone to request they cancel the order because you just don't do that to your customers who are looking for information on their order. HORRIBLE TACTIC TO BLOCK YOUR CUSTOMER FROM GOING TO THE WEBSITE.
Bad
3 years ago
Purchased LED deck step lights and was extremely disappointed. I happen to be a licensed electrician. these lights came with no protective lens or even set in hard resin. instead there was a soft gel like sealant to encapsulate them. I called to complain about the quality and said I NEVER would have bought something so sub standard. How could they survive one power washing ? I said I guess I wasted my money on the shipping and was told I would be reimbursed . Well the did not reimburse my total expense. I do not care about your restocking fees I care about wasting my time and money buying GARBAGE. I will not purchase from you again and will to public review on your quality
Bad
3 years ago
1 Review
4.8 SmartReviews Score
Recent Reviews
33 Reviews
3.8 SmartReviews Score
Recent Reviews
I don't want to go on too much of a rant but I'm extraordinarily frustrated with my purchase with this company. Bought a laptop $1400 base, upgraded to about $2k with a double SSD, an extra HDD, extra ram, most expensive thermal paste offered, $50 for a rush build, etc. First day out of the box, after installing Avast antivirus and steam. I updated everything, restarted, then I installed GTA 5, ran it, and had my laptop hit 96 degrees Celsius instantly. Shut it down and went to bed confused. The next day I turned on my computer, and it took 26 minutes to turn on and get to where I could play GTA again. Not updating, just took 10 minutes to get to home screen, 10 minutes to open steam, then the normal time it takes to open GTA. Now I'm frustrated. This is a $2000 laptop that runs poorer than my 5 year old ps4. I start digging around and realize that XOTIC installed my windows on the low end extra space hdd that I paid extra $60 for instead of the NVMe SSD that i spent an extra $200 on. Second thing wrong. Finally I noticed one of the four rubber bumper pads (under the laptop to stop it from sliding and to give it airflow) was missing. I spent $2000 on a laptop that had 3 mistakes on it RIGHT OUT OF THE BOX. Unbelievable. I finally called them to get it sent back for warranty repair and asked them to express ship it, in light of the not one but THREE mistakes on this utterly sloppy build. I was told and I quote "that we're doing you a favor already by paying for shipping both ways and repairing it". At that point I had it. That's outrageous. That's not a favor, that's called a warranty! What I'M asking for is a favor, which is faster shipping to make me feel better about spending $2000 on a awful laptop. They got the general manager involved, who of course said they weren't going to cover anything more than what they usually cover. Steaming with frustration but not once raising my voice or assuming an aggressive tone, I asked if they could guarantee than I'll have it back in 3 weeks as I need to leave for school and I need my laptop for school. They said, "it's a fairly good chance". A fairly good chance... I asked them, "can you make me a promise since you already made 3 mistakes, won't help with shipping, can you at least promise you can get this done?" I don't even have to tell you what the answer was. Useless heartless customer service. Don't spend money here. They don't care about you or your happiness with the product, purchase, or company and its customer service. You might be one of the lucky ones to get a good device, but if they screw it up like they do way way way too often, then be prepared to get repeated ignored, disrespected, and ridiculed by a team of people who professionally build and sell bad overpriced PC's. I repair cars and motorcycles for a living. I wish this company held itself the the same standard that even dirty uneducated mechanics like my peers and I do. If I make a mistake working on someone's vehicle, I apologize profusely, repair the mistake for free, and grant them any reasonable request like a free oil change or some wipers blades, maybe a set of spark plugs. All stuff that costs not even $25, that is a small expense for me, but it's to see my customer happy in the end despite a small mistake. It's not only not rocket science, but it's not even a concept incomprehensible to a child. XOTIC didn't mess anything up beyond repair but the fact that they don't care about making it right and making me happy is why I'm not shopping here anymore and why I'm no longer recommending this business to my friends.
Bad
3 years ago
I will start by saying I have never written a review before but this situation has left me with me with a poor regard for Xotic and MSI computers. TL;DR-Sent me a defective product and did not resolve it when under warranty through a total of 4 RMA's in under 2 years. Tricked me into thinking the defective product was replaced during last RMA. Now expecting me to pay for a replacement since I am out of warranty and they never resolved the initial problem. I bought the GS65 Stealth Thin from Xotic for $2500 about 1.5 years ago, very excited with the specs and upgrades Xotic had added from the manufacturer. Out of the box the screen had a green tint on the rightside which prompted an RMA with MSI to get it fixed since I know Xotic did not install the screen. However, this tells me that they did not so much as turn it on before shipping it to a customer. After a couple months of use I began to move applications to the D drive Xotic installed, which was a 512 gb NVMe SSD, as I was running out of space on my C drive which had my OS on it. The drive crashed on me immediately and would not appear in my devices after. Another RMA to MSI where they tested everything and sent it back to me saying things were fine. The same day I got it back it crashed again which prompted another RMA. It was here that MSI finally told me that they cannot service drive and to contacted Xotic. Xotic gave me a call immediately and was very helpful in setting up an RMA to have this drive serviced. I expressed to them that this part consistently fails on me and that it needs to be replaced. They serviced it promptly and sent it back but reformatted my computer in the process. I look in my PC for drive space and I have 1 Tb of memory now. I was happy that they listened to me and replaced both my SSD's with one that was of equal capacity. At this point I was very satisfied with my product as it was working flawlessly for around 3 months. A week ago I go to boot it and I'm staring at a BIOS screen that I cannot get out of with any solution online. This was a big problem because I am currently working from home and this is my sole means access software and applications I need to do my job. I reach out to technical support with the issue stating I have sent it in multiple times already and I am still having problems. A day later I get a response telling me to check and see if my hard drive is being read. I look and there are TWO SSD's being read. Not only did they not replace the faulty one but they made the separate drives read as one so I could not tell that. I could no longer wait a day in-between responses so I called and asked for my device to be replaced. I could not wait for repairs because I needed to work. I expected them to take action promptly as any reputable company would seeing the urgency of the matter. They told me the best they can do was send me a replacement SSD that I would have to install myself because I was out of warranty. I understood the situation, though unhappy, agreed to accept the replacement SSD to resolve my issues. After the call I attempted to get my computer to boot using the technicians advice. The only useful information I received was that I can install windows from a flash drive, everything else did not change my situation. Once I installed windows my D drive was still unusable and unable to be formatted. It was also showing more storage than it was capable of. This means they somehow changed that drive to read more memory than actual which is very unethical in my opinion because this was used to trick me into thinking I had a 1 Tb SSD. I deleted it which allowed me to set it up again to a functional state. I refuse to put anything on it knowing well that it will crash again. I reached out to my support rep when I couldn't reformat and was ignored completely. The next day the rep for my RMA emailed me promptly and was very responsive throughout the day which I appreciated. It was during this email exchange she let me know that they could not send me the replacement since it was out of warranty despite my conversion the day before leading me to believe otherwise. I instead would have to pay for a replacement. They did not fix the problem when it was under warranty and now the repercussions fall on me. This is a very poor reflection on how they treat their customers and their actions tell me they do not care. I will not be purchasing a product from them again and I advice others to do the same. Edit: Order #: 114-1272602-9349036 Date: 12/17/2018 Edit 2: They have not attempted to contact me or resolve this after including the information they requested.
Bad
3 years ago
1 Review
4.2 SmartReviews Score
Recent Reviews
1 Review
5 SmartReviews Score
Recent Reviews
1 Review
3.9 SmartReviews Score
Recent Reviews
1 Review
4.9 SmartReviews Score
Recent Reviews
Happy with the products I ordered Electronics from samstores and got them at the best prize without quality compromised
Excellent
2 years ago
1 Review
4.9 SmartReviews Score
Recent Reviews
1 Review
4 SmartReviews Score
Recent Reviews
Dony buy from helidirect because I bought one align trex 300x dfc assembled and they sent me defective item on purpose and at the end I lost 500 dollars and they just want to give 9 dollars discount so do you think you should trust these people I have proof of all my emails and photo and video PLEASE DONT YRUSR THESE PEOPLE
Bad
2 years ago
10 Reviews
4.7 SmartReviews Score
Recent Reviews
Thank you you really make the whole process very simple and painless. You will be receiving more purchases from me very soon. To all who read this I highly recommended. Great price better then all the rest. I checked on this exact item. And a complicated website easy to navigate. 5 stars with flying colors!
Excellent
3 years ago
I like the products very much, but The prices change from minute to minute. The airplane that I bought was $39 before then for some reason my cart got erased then the airplane turned out to be $46 when I found it again. That is a big difference, and I don't know why it went up in price? And I didn't get the free shipping either that I selected as my free gift, as I am a new user. But I do like their products.
Excellent
3 years ago
9 Reviews
4 SmartReviews Score
Recent Reviews
Just about to complete a ten month storage contract. The service has exceeded my expectations; the units are clean and secure, access to the locked compound via your key fob means complete flexibility with access times. I did shop around for best prices and Pay Less For Storage were the most competitive. Finally, Andrew is very responsive to calls and emails and no notice period is required. I wouldn’t hesitate to recommend this company and will use them again if the need arises. Thanks for a great service.
Excellent
3 years ago
I’ve been with Pay Less Storage for 4yrs now which has been absolutely hassle free. The lads are always accessible if needed and they have a clean, secure site. All my items came out of storage exactly as they went in so I’m a very happy customer. I’d definitely recommend to anyone considering using the storage options available here.
Excellent
3 years ago
3 Reviews
4.2 SmartReviews Score
Recent Reviews
Delivery is shocking! Never turned up, called them 2 weeks after order was placed and was told it went to the wrong address. Asked for a refund as needed these items only to be told that a refund can only be processed once they have found the item and retrieved it back. Appalling service!
Bad
3 years ago
They have a massive amount of art supplies, much cheaper than anywhere else! If you have any problems, they have an easy messaging service where they'll normally get back to you within a few days, they are very patient and polite. A few times they haven't had the items I've wanted delivered to them in time, so they'll normally give me a call to ask if I want my items sent separately. Other than that, I've had no problems with Cowling & Wilcox, they're great!
Excellent
3 years ago
1 Review
4.1 SmartReviews Score
Solar Gaines
Commercial Solar Installers
Recent Reviews