Sporting Goods

ordered a set of wheels 7 business days have went with no valid tracking #, their website says last 6 digit's is the tracking # (not valid). cheap prices, steep shipping...i'm wondering if they even have the product in stock as i have not receive a response to my email(s). so-i'm getting ready to call the bank for a reversal of my $ and write off this online retailer...i will update this if things change.

Ordered two sets of 8 wheels, 2 shirts, brakes. Contacted customer support numerous times, with no responses. Unable to track order. The brakes, the ONLY reason I origionally shopped at the site, did not arrived with my order (they were removed from my order, as they were out of stock.. of course, this isn't listed on their site, and they dont tell you until your package arrives)... Wheels were flawed, but about what I expected for the price. Prices are hard to beat, there is always something you could use for a VERY good price... however, shipping is 11 bucks, with just about any order you place, so it evens out.

Do NOT buy from this company...ordered a grip on April 22nd and I have been waiting on it. Checked shipping and now I find out it MIGHT get here by May 1st?? From Ohio to Chicago in 9 days? I could have walked there and back in less time. Then when I called a condescending CS rep said sorry, you can send it back but I have to pay for shipping??? Send it back??? I HAVEN'T received it yet!!! STAY AWAY

I ordered 3 shafts and ferrel to be shipped to south africa, paid a huge amount for the taxes and ups speedy delivery, after 3 weeks I began to enquire, ( apple products and porsche design items. take maximum 7 days from date of order to deliver to my doorstep ) ups -i parcel came up with the one lame excuse after the other, even/tually they are not responding to any enquiries, needless to say the order has not arrived , 7 weeks after the order... I contacted golfworks for a refund of my monies, due to non delivery... they didn’t even respond. In short you place an order, pay for it and they simply don’t deliver it. Seems to me they simply steal the money . STAY AWAY PLEASE

I have been waiting on my order for two months with EXPEDITE shiiping, and then they say they don't have the items in stock and I have to wait for another half a year. Asked for a refund a month ago, just now received a notification that they are processing my request. Scam website, stay away!

I have been waiting on my order for two months with EXPEDITE shiiping, and then they say they don't have the items in stock and I have to wait for another half a year. Asked for a refund a month ago, just now received a notification that they are processing my request. Scam website, stay away!

outstanding product, outstanding service; purchased set of woods, set of irons, titanium driver, utility wood, chipper. changed my game!

I have bought many Golf items from this reseller over the last couple of years. Have always had outstanding service and great products. My most recent purchase of the 427DC Putter has been the best purchase yet. Received within 2 days, used today and shot a 76, I'm a 14 handicapper and this putter saved me at least 6 strokes today. Would recommend Mastergrip to anyone, great services and products at a great price.

I had 2nd day shipping and received my order later than that and then when I opened it the box inside the outside box was addressed to someone else who had returned the product. The product looked like crap when the second box was opened and the packing materials made a huge mess probably from being packaged since the last person ordered this item. Completely unprofessional. DO NOT ORDER FROM THIS STORE!

I am not into golf but I wanted to give a friend some personalized golf balls for his birthday. I did a Google search and turned up nothing in my price range. A forum member suggested Austad's so I went to their site and found a wide variety of balls. I ordered them on May 5 and they were delivered on May 15. The price was right, the delivery charge was very reasonable and the delivery was quick. Needless to say, I am very pleased with this company and would definitely order again.

I placed an order for a set of clubs on August 5, plenty of time to get my new clubs for my golf vacation starting Sept. 2. Or so you would think - first I was told the item was "backordered" and would ship Aug. 24. Then today, Aug. 31, I get notice that they "oversold" the item and that my order was cancelled. They offered to "help" me find a replacement item and said they would give me an additional 10% off, but I declined. Screw me over once and we're done, especially when you kept me on the hook for so long. I will NEVER use Golfsmith again, and will advise anyone I know what an unreliable company they are.

I placed an order over a month ago and it still has not shipped! I get a different reason everytime I call. Terrible customer service! I will never use them again!

I was so disappointed that the metal detector that my husband has wanted for YEARS had already been opened and used. This was to be a 70th birthday present! We are on a fixed income, and I made a huge stretch in our budget for this purchase. Shame on you, Online Sports! You can bet I will be making plenty of noise about this. Amazon should rid themselves of such poor suppliers as Online Sports...they are NOT reliable.

i bought a 45'gym parachute after its second use it broke (after having paid over 100$ in duty fees) they were nice enough to send me a second parachute although they were supposed to get back to me BEFORE sending it to me so i can get it shipped to a U.S address and avoid paying duty for a second time. they didn't apologize and in fact said too bad for me more or less but offered to reimburse me 50$ ...1/4th of what i paid on just duty. after receiving the second parachute shortly after, (2nd use to be exact) it tore again. both times i was there and saw that the kids were not abusing it in any way. i just contacted them now and will keep you posted on whether or not they reimburse me the full amount that i paid.

The Owner, Steve Ponzio, called me a b*tch and told me that girls shouldn't swing above a 26 oz. bat.......Now that I have your attention, here's what happened..... After LOTS of research and trying out probably 50-60 bats, I happened upon a Miken Triad, 27 oz. end loaded Maxload (the blue and black bat, not the gold one,) and fell in love with it. It felt amazing and the ball just sailed off the bat. I wasn't able to spend the money needed for it right then so I just lusted after it for a while. By the time I was able to buy one, it was discontinued and couldn't be found. Heart break. A friend of mine said she found the bat on Batsunlimited.com! Hooray! I immediately put in an order. That night I got an e-mail stating that I must call back TOMORROW AFTER 9AM (it was all in caps lock, I swear.) Once I did, I was told that it was sold out, so I inquired about what was the closest. I stated that I really loved 27 oz. end-loaded and immediately he, STEVE PONZIO, said girls can't swing above a 26oz and guys should only swing 27oz and above. I was a bit taken aback but was calm and said that it worked for me and that's where I felt comfortable. I wasn't rude, just stating my experience. He proceeded to tell me about all the studies and all the girls who play college ball that he works with that prove girls shouldn't swing anything above 26 oz. Again, I told him I like this bat in a 27 oz, and he said that girls who think they swing better with a 27 oz. don't know what they are talking about and it is in their heads......I'm just going to state for the record, that I don't care about studies. I care about feel and this is what I like and what I was looking for. It's about confidence and this bat felt good. Isn't the customer always right?!? Then we discussed Miken's replacement for the Triad (namely, the Freak) but I haven't had a chance to try is so I didn't want to spend money without more research. He was a bit frustrated that I was asking more questions and told me to call the Miken Rep and ask them. He gave the name and number, which I called. The Miken rep was really helpful and then I asked about girls swinging 27 oz, and he said to swing what is comfortable and what works for me. He then said he would not do business with someone who said something as ignorant as what Steve was saying. I agreed. Thing is, they had my credit card info and Steve told me that if he didn't hear from me within a few days, they would shred my info. I didn't trust that and wanted an e-mail confirming my cancellation. So I called them and spoke to a woman there. Let me say this, She was GREAT!! I asked her who the manager was and she said Steve was the owner. I laughed and said "oh crap, I am calling to cancel my order and complain about him." She laughed and heard me out. I told her what the issue was, that I was really put off by his attitude and that I wanted to cancel my order. She was very apologetic and was trying to take care of me when Steve overheard the conversation and got back on the phone. He proceeded to argue with me and state all these studies. I stated I didn't care and I just liked that weight in the end-load. Then he said, "fine, you don't want to listen to someone who knows...." and hung up. Sigh.....I still hadn't told her I wanted the e-mail for cancellation. So I called her back and told her I just needed the e-mail please. Steve got back on and argued some more. Then when she was able to get on the phone to continue my request, STEVE said, "just hang up on that b*tch." Which she said that she most definitely would not. He proceeded to rant where I could hear him. He also told me that the Miken rep, which HE SUGGESTED, was a knucklehead and that he didn't know what he was talking about. Oh, the irony!! She processed my cancellation right then and there and was very professional about it and very kind. I never once resorted to yelling, name calling or any kind of belligerence. I just didn't agree with what he was saying and told him I liked that weight and that's what I wanted. I have never had this kind of reaction from anybody selling a product. Can you imagine going into a store, stating your preference and then get yelled at because that person didn't agree with your preference?!?!?!? I am beyond shocked and this review is going on MANY, MANY more sites.

Excellent service and support, realistic, but good prices. Used clubs are rated extremely well, no surprises. The best thing is this, NO COUNTERFEITS. I looked at some Callaway clubs, and it seemed fairly cheap. I contacted Callaway directly, and www.3BALLS.COM is and authorized dealer. I felt much better about this.

I wanted to express my satisfaction with 3 Balls Golf. I have ordered several times from this company and ALWAYS been pleased with the service. This Christmas, I ordered a set of irons for my son. They needed to be lengthened, so we went to the local pro. After watching him swing for a while, he determined the irons we bought were not stiff enough for his swift swing. UGH! My son had already removed the plastic from the clubs. I was concerned that we would not get a full refund bc the plastic had been removed. I just received word that we are indeed getting a full refund (minus the return shipping charges - which I fully expected). 3 Balls continue to show how awesome you are with each transaction. You are our go-to online golf retailer!!! Thank you!

Ordered a Marmot "Drew" hat on the 16th of December with ground shipping, since their site guaranteed the arrival of ground shipping orders made by the 18th at noon for "Zone 1" where I live. I received shipping confirmation on the 18th, and in fact my item had left the 17th, which meant to me that everything was going smoothly. What Paragon failed to inform me was that the order was leaving from California, and would not in fact arrive by the 24th, but instead on the 29th. They could have at least sent me an email, or asked if I wanted to rush the shipping, which I would have paid for. Now it is two days before Christmas, Paragon's shipping guarantee is a lie, and I have to go find a suitable replacement gift,even as Paragon is tying up some of what little money I have. In the end, I would never purchase from their store again.

I ordered Volcom Amphibulator Mod - Mens Boardshorts on May-13,2008, size that I couldn't find anywhere else, item was delivered 3 days later on May-16. Very happy with my purchase.

I ordered my Tae Kwon Do uniform more than one month ago and it didn't arrived yet. I tried to contact the customer service and they just ignored me, canceled my order without telling me and didn't reimbursed the whole amount of money I paid. Horrible service. Go buy somewhere else if you don't want to lose your time and money.

This is an Amazon vendor. I read through 2 pages of reviews bugt should have read the third page. Ordered 6 sweat bands, Amazon charged my card for them and all I received was an e-mail noting that the potential chip dates for the items was 9/15/06. That was all I ever heard! No delivery. No reply to e-mail inquiry to Karate Depot. No response to e-mail inquirey through Amazon. Wouldn't touch this vendor unless you live next door to the owner, but think it through first!