Tile Contractor

This is the second purchase I have made from PC MicroStore in the last two weeks and both orders have gone very smoothly. They have excellent prices on their clearance items, combine this with fast shipping and you have an unbeatable solution!

I ordered a usb card reader on OCT 10th. It didn't arrive until the 17th. Thats fine since the shipping was free. But then they sent the wrong item. So did they expedite the replacement? Of course not. Another week for the replacement. On the 23rd of October I actually recieved the item I originally ordered.

Ordered the OCZ PC2700 333Mhz from this website and got it in 2 days. Memory work perfect and the price is good.

I placed an order for memory for a Dell Computer on Friday and received it Monday noon.The timely delivery was very pleasing considering it shipped from California to Ohio. The memory worked well and I will be doing business with Memory-Up in the future.

My second experience buying from Carmans, my first was an Oly 5050 earlier this year. Now I am the very happy owner of a Canon Digital Rebel. Again the purchase was faultless. Phoned with my order (a Sunday evening), the fellow I spoke with was very pleasant and knowledgable about the products I was wanting to purchase. Avilability was confirmed, and I was given an arrival date - he was wrong on that, it was supposed to arrive Wednesday, I was able to pick it up Tuesday afternoon, well if I'd had it delivered it would have been Wednesday (this is across the continent) My Rebel arrived with the extras - tele zoom lens, CF card, extra battery, filters in perfect condition. A few days later I decided my old case wasn't right, called again, ordered a new case (at half the retail locally), it arrived in a few days - again, perfect, just as I ordered. Overall I saved about 25% over local prices, plus the bonus in service. I'm pleased, and I suspect they will sell me my next camera as well as any accessories along the way.

ABSOLUTELY UNACCEPTABLE service Placed an order for a Lowepro CompuRover Backpack on December 6th from their eBay store (ProDigital2000). Paid instantly via PayPal and was confirmed by their CSR named Amy that payment was indeed received the same time I placed the order. One week later I still did not see any indication of the order being shipped. I called them first thing in the morning on December 17th and Amy told me that the order has not been shipped for unknown reason and that she would look into it and call me back but I never received a call back that day. I strongly emphasized that I needed this bag by Christmas. They could have shipped it on that day and the shipment could have arrived around Christmas, but they did not. I called again first thing in the morning the next day Dec 18th, she told me she has no idea what happened to my order and that she would check with her supervisor to see if it would be possible to expedite the shipment to me in time for Christmas. I called again on Dec 19th to get a status update (they should've called me, not the other way around). She told me it would cost them $130 to overnight the bag to me via UPS so that obviously isn't going to happen (which is understandable, since the invoice total was only $169 incl shipping and taxes). She offered me two choices, first is to cancel the order and receive a full refund, or to have them ship the order out that day and expect it to arrive sometime between christmas and new years. I chose to have the bag ship on that day for two reasons. #1, I want the bag, not a refund, especially after two weeks of no status updates. #2, I wanted to give them another choice as Amy has been helpful (but disorganized). On Thursday morning, Amy left a message in my Voicemail notifying me that my bag was actually shipped on Dec 6th, the same day I placed my order, and gave me the tracking number. I was really excited when I received that message, but it became a disappointment almost immediately after. I called UPS immediately upon receiving the tracking number from Amy. UPS told me the package is on its way back to Ontario (where it shipped from), because it arrived on Dec 12th and they only hold packages for 5 business days. Amy left me that message on December 20th. To rephrase, I had no idea the order arrived on the 12th for pickup until Dec 20, and by then it was already on its way back to the sender. Yet, all the communication in between us did not mention anything about the order being shipped until it was way too late. Not to mention I had to take the initiative to call them every time. After the bad news from UPS, I immediately called Carman's the same day (Thursday Dec 20th) and left a message explaining the situation and expect a call from them to resolve the problem. As expected, I never received a call back. They also don't seem to read/reply to emails, as I have sent multiple emails to them reminding them to ship the item over the duration of this incident, before I took the initiative to call them via telephone. Monday Dec 21, I called them to check out on the situation, and it looks like I wont be getting my bag anytime before New Years. I totally lost confidence in them and asked to just cancel my order. The CSR told me I can cancel the order, but I would need to pay the shipping and restocking fee, as it was I who did not pick up the order. I tried to explain the situation and he said he will need to speak to his supervisor. Now I am here waiting for a call back from them (which probably wont happen given my experience with them). In short, placed my order Dec 6th and expected to receive it before Christmas. It is now the 24th, almost 3 weeks later - still no bag. Their CSR never took the initiative to keep me updated on the situation. They were disorganized as they had no clue that my order was shipped on the 6th, and I was never notified that it was. It is understandable that it can become very hectic for them during the Christmas season, but even then this is still unacceptable. Attitude of their CSR was excellent, but it ends there.... EXTREMELY dissatisfied, will NOT purchase from them again. UPDATE: Thursday Dec 24th, still no call from them. I had to call them again and the same person picked up the phone and told me he will need to talk to his supervisor and will call me back (the same thing he said the last time i called). THIS IS RIDICULOUS. This time I asked him "Am I really going to get a call back this time? because it never happened everytime it is promised." He said definitely and i asked "exactly by when would i get a call? End of today?". He said "Possibly tomorrow". It is now Dec 30th, 24 days after the order and payment was processed and I HAVE NOT RECEIVED MY ORDER, and every single time I had to call them to get nothing but a promised call back, which DOES NOT happen. BUYER BEWARE! stay away from them at all costs!

Took me to two different sites for payment! Now I’m scared that you have double charged me! I will be upset with worrying about this transaction until I can see my account! VERY UNPROFESSIONAL! 1

This is the second time I've bought from computercity.com. My item (850w psu) was cheaper than other mainstream sellers. It arrived quickly and not damaged. I would recommend buying from this site any time.

Since most stores outside of Texas aren't required to collect Texas sales tax, and sales tax payment is self informed on out of state purchases, a brick and mortar store in Dallas starts out at a disadvantage. There's a reason they are able to stay in business anyway :) The only sales people I have only dealt with are Eugene, his father, and his mother. All have been knowledgable, helpful, and very pleasant. I have purchased three high end Nikons here and personally find the reassurance of a knowledgable staff and a local operation to be worth paying a bit more than what I could do mail-order. It's also my preference to actually handle something I'm interested in purchasing rather than relying solely on internet reviews and forum opinions. It's nice to be able to take a demo camera or lens out in front of the store and make a few test photographs. The store stock is exceptionally deep for a brick and mortar store and even some fairly exotic items are immediately available from stock. If your only goal is to locate the very lowest price this may not be your best buy. If you would like to have more customer service and the advantage of dealing with live human beings, I suggest you drop buy and browse.

I had been searching for weeks for a D7000 camera body without any success until I called Ramsey at Competitive Cameras. What a treat! He had a camera body and shipped it to me the same day. He was professional, courteous, and extremely knowledgable. My camera arrived exactly as promised. The next time I need any camera gear, the first place I will call is Competitive Cameras, and I will ask for Ramsey. They are competent and I trust them.

I needed drive caddies for my Dell T410 servers... Dell won't sell them without hard drives, and they won't sell hard drives because of the hard drive shortage. I found SCSI4ME through a Google search. I ordered six caddies and chose second day shipping. I received the caddies the very next day. They were new, and in perfect condition. I went to install them and they didn't work... the hard drives wouldn't fire up. I wrote to the company about getting replacements and within five minutes I got an email telling me what to do to fix the problem (I mounted the drives in the wrong holes). Strongly recommend SCSI4ME for their prompt, speedy service, and even better customer service!

Placed my original order the evening of the 18th and realized the next day that I needed something added to my original order. Called the next morning and was able to easily order the additional item without hassle. Everything arrived in excellent condition in a very timely manner. Highly recommended, I will definately be shopping there again for any future SCSI needs.

Bought a Nikon D90, paid about $70 less than I would have at retailers I typically deal with. The camera arrived within a week with free shipping. The only potential complaint I have is that I'm mildly suspicous this is a refurb, which it was not labeled as anywhere on their site, because the manual is clearly not new and the box was a bit wrinkled/bent up on the lid around the tab where you open it. If it IS a refurb, I paid about $70 more than a refurbed D90 would have cost me locally, but there are no signs of use or refurbed-ness on the camera or accessories, so I can't prove anything and can't complain too much. Just so long as it really DOES have the 1 year Nikon warranty it allegedly came with -- hopefully I never need to find out...

I had purchased from Butterfly Photo in the past and had been quite satisfied but my recent experience has changed that perception dramatically. I purchased a TV and paid extra for a so called "White Glove" delivery. The carrier was absolutely terrible and after three weeks my TV is still in a city seven hours away. When trying to contact Butterfly Photo I was placed on hold for over an hour. When I finally did get through I was assured the matter would be handled and absolutely nothing was done. I contacted the carrier directly and they were even less help. I would never even consider purchasing anything from this unreliable merchant again!

I got a Logitech Trackball from Pixmania. All was smooth until I noticed a factory fault in one button. I returned it and asked for a refund. 11 days later I get a confirmation for a refund. 7 days later I was still waiting! They said there was a difficulty (they didn't explain!?) but money would be refunded that same week (that was Monday). Friday I called again, and only then did they order the refund!? 11+7+5=24 days for a "refund order"! No actual refund! That's a month waiting for your money!

I purchased a camera (Pentax digital), and subsequently a camera lens from pixmania. The product was returned to Pixmania through their ZenEngagement program. It took 2 months and repeated pestering to get the product sorted and the refund processed. I am now ANOTHER two months into the refund re-issue process because of issues with the lens. The company does not provide phone customer service if you order online (at all), be advised. Do not use this merchant.

I ordered cleaning cartridges for an Epson 740. The items arrived in a timely manner, but unfortunately they sent the wrong color cleaning cartridge. I sent them an email, and they replied the same day stating that they would send out the proper cartridge right away (and I didn't have to send the wrong one back). The right cartridge arrived today, and I was successfully able to clean my clogged printer. I would definitely order from this company again.

The ink I purchased was for an Epson 777, it was less than 25% the cost of an OEM. I recieved my order in 3 days. It arrived in retail packaging, and the cartridge itself was vacuum sealed in plastic. The ink cartridges work flawlessly and last just as long as the Epson originals.I couldn't be more pleased with the service or product.

I purchased a B-29 Bomber Plane also with a Dragon Fly Helicopter and a 40 Admiral Speedboat. I purchased them on the 19th of March and didn't receive them until the 26th of March because of UPS. I can't tell you how happy I am. Everything arrived in Perfect Condition. I drove the boat and it works Great.I flew the Helicopter and still have to assemble the B-29.Can't Wait. I will definitely order again from Raiden Tech. I like the selection of items.

I purchased the Exceed RC Dune Buggy for a Christmas '09 present and after only the first run, the motor has seized up and the car will no longer operate. The Technical Support rep admitted that it sounded like a piece was missing, but because we purchased it more than 30 days ago, no matter that it was a Christmas present, they will not do anything about it. We then were told to contact Customer Support who said we ordered the item too early (11/16/09) and they will not do anything even though the item was not used until the day after Christmas. This is not a cheap toy, $160.00 total, so I urge you NOT to purchase this vehicle and especially do not purchase from Raiden Tech.

Purchased a 200 amp manual breaker that I will be using on the 1500 watt inverter I am installing in to my beast of a 1977 Diamond 22' RV...so I can play DVDs and stuff during the offtime out in the desert playing in the sand. I ordered the 26th...the part arrived the 28th. Certainly can't complain about that! Excellent transaction and would shop there again no problem.

Order shipped literally within 10 minutes of placement. Granted it was only 3 items - still very impressive. Highly recommended (prices were great too).

Great service and fast order processing (under 24 hours). Would shop with AlleRC again in a hearbeat. They even provided excellent product advice and technical advice over the phone (and were very easy to get ahold of). The only improvements I could envision would be a better real time stock monitoring system. Although for a small company/retailer, this is not too critical.

I am a professional videographer who recently got into aerial videography. I wanted to upgrade my first setup and was about to purchase a kit from a company in China. All companies I checked in the USA were about 30-40% higher in price for the same components. Then I found ALL e RC website and checked their prices; they were just a tad over the Chinese company prices and I decided to place my order with them. Boy, am I happy I did??!? Bob emailed me throughout the process asking me questions about the stuff I had and wanted to add to my new setup. It turned out half of what I would have ordered in China would have NOT worked with what I had. Bob built modifications for my gimbal at NO extra charge and added free components to connect all my parts. I wanted a partial delivery, I got it. I needed a part next day while I was in Hawaii (I live in NYC) I got it next day. I feel I can ask any questions and get the right, unbiased answer. This is a company we all need to keep in business for their expertise, honesty and service. Totally out of the ordinary!

This company is OK until you buy a defective part from them...that's when they show their true color.Nonsensical arguments, a $25.00 charge to prove the item defective, finally no time to even look at the item (a motherboard in my case), sending the item back to the distributor because they have no time to test it (2nd motherboard), and, worst of all, no refunds on items found to be defective.......this company is a scam, plain and simple.

I used to like Infonec.... I would choose them over Canada Computers any day for their friendly and helpful staff. I would even still purchase form them even though Canad Computers was $5-10 cheaper. But now...... I would HIGHLY RECOMMEND NCIX. I just bought a monitor from INFONEC 2 days ago... ($10 more then Canada Computers) and now the monitor is on sale for another $40 less. INFONEC wouldn't do a thing to help me out. Called NCIX they said they would price match and give price protection! So If I bought the LED monitor from NCIX they would have price matched Canada Computers and then a few days later matched and price protected my purchase! I'm very disappointed in the store I used to recommend to all my friends.

I ordered two lenses and a battery pack for a 5 year old canon powershot g9 from NWV. After I placed my order I googled the company and came across this site and a few ohrrs that were not complimentary of NWV, to say the least. After reading everything, I started to get nervous about what the coming days were going to bring concrrning my transaction with them. I recieved the expected form email from them "we tried to reach you....please call us about your order" etc at 10 AM this morning, then they called and left a voicemail at 11 am (from some guy named mark). I called them back and got Mark's voicemail, and left a message along the lines of I'd heard that they were prone to backorders with a lot of items, and that I only wanted exactly what I ordered, and if I couldn't get it now or within a week, then they could cancel my order. A few hours go by and I call back after not hearing from them. I call mark's extension, and someone looks up my order and says it's on indefinite backorder and that the order had been cancelled. He was perfectly polite, and I had no issue with his phone manners. I will keep checking my credit card activity to make sure no strange charges show up, as one reviewer suggested I am giving them two stars because everything I ordered wasn't in stock and is listed on their website. This is a major problem: you shouldn"t be able to pay for something when they obviously don't have it and probably never will again. I do believe that it is just a method to lure people into a high pressure sales situation. who knows, maybe they do have items that are advertized and actually in stock. I am going to continue my search for lenses elsewhere, probably KEH and Adorama. Try NWV if you must, but don't expect much. I don't think they actively tried to rip me off, but I also wasn't buying anything but a canon lens and would not accept a substitute.

I puchased the Canon Filter Adapter FA-DC58B at a very reasonable price from News World Video Direct. It was new as sold, and was promptly delivered. Service was excellent.

I was in the need of a USB microphone that would work with our dragon medical dictation software and reliably input my voice. Sound professionals came through for our group in recommending the best audio microphones for the job.

Always great service, for decades now. I wish every business cared and operated as professional as Sound Professionals.

I ordered the MH-C401FS battery charger set and 8 additional 2200Mah Powerex batteries from their online shop. This is my first experience of ordering something from Internet. I'm living in Belgium. I wrote my e-mail adress wrong in the online order form. Immedialtely I contact the LIVE HELP. Thanks to "Roger" from live help he corrected my mistake and I received my confirmation e-mail after 5 minutes. The best thing which is a real surprise for me that my charger and my batteries they were in my hands today at 12.00 hours (31.07.2003). Excellent Service. Excellent service.......... My first set of batteries was already in my Canon A70 at 14.30 hours. I don't have to tell anythig about the quality of the product. Just read the EXPERTS on the net. Me and my son we are still figthing with the first set of batteries to finish them on my Canon A70. I think I'm going to save a lot.... I'm happy, happy and happy.......

I recently purchased a C204W charger w/ twelve 2300mAh batteries. It's a nice product. They delivered very quickly. I previously ordered a 10x 9V charger and 10 9V batteries and could not be happier. The products I purchased from their online store have been top notch and they do what they say. I use the 9V's for Audio-Technica wireless lapel microphone systems and I get 2.5 hours of useful transmission on each charge. I use the AA's for digital cameras/audio recorders. Their online ordering/shopping cart is fairly painless. Prices are average (but you get a great product). Thanks Maha Energy!

Despite some negative reviews I've read...my experience with Warchzworld was excellent... The ABSOLUTE best price of 7 different sites I shopped...Ordered it priority mail and it was here in less than 48 hours, and the customer service was EXCELLENT...I received 3 calls from the seller by the time the watch arrived assuring me my package was on track and on time... When the arrive the watch quality was beautiful... The Seiko SNP007 I receiced came "as advertised," for barely half the price for the same watch on other sites... Thanks WatchzWorld...you've just earned a new regular shopper... cgh

after 5 weeks and (11 emails back and for) of ordering an "in stock" watch I received this: "The watch is not in stock so your order has been cancelled and your credit card was not charged. We apologize for this inconvenience and we look forward in serving you again in the near future." the irony: the watch still shows in stock! ruined my Dad's Christmas and B-day! thanks Watchzworld.com!

I am a buyer for a manufacturing facility. We had terms when I ordered from them in May. However, now in July I am supposed to order through their website instead of sending them a purchase order and pay by credit card at the time of placing the order. When I send questions to their customer service email I get plenty of runaround, but no answers. TERRIBLE customer service!! I'm sourcing my parts elsewhere from now on.

Ordered some parts on July 13 and received an email the same day saying the order has been shipped and should arrive in 7-10 days. It arrived today, July 30, so it was later than promised but package was in good condition. Futurlec is based in Australia but package was sent from Hong Kong so they may not have components in-house and rely on another company to fulfill their orders and have little control over what components are really available at time of order.

Very satisfied after receiving the VCA-735 NH battery for my Canon Camcorder ES3000 just 3 days after ordering same. Phone conversation, also, was quite satisfactory. Certainly the place to order from.

I wanted to buy a charger for a Sony camcorder battery. I reached a tech support staffer without any trouble, and she provided accurate information. I then ordered the charger, which arrived promptly and worked as advertised. I'd buy from 'em again.

I was a frequent customer with Memory Express for all my computer needs, and recently purchased quite a few items from the store in in Edmonton North - 13629 - St. Albert Trail, but had a very bad experience with the customer service there. The guys at the customer service here are not professional at all, and instead of trying to help you, will only try to get rid of you in any way they can. I had a small problem with my motherboard and was trying to get some advice in solving it, (HDMI wasn't working) instead of try to help, he just kept chasing me away, refusing to say anything unless I bring the computer in front of him to see it not working. I think the loser assumed I wanted my money back or something, while I just needed some help fixing it. It turned out to be a jumper setting which took me another few days to figure out. Unfortunately I had to go in a second time since my mail in rebate was rejected. Apparently the rebate that was posted in Memory ex. website was applicable to another store. So ME claims the manufacture made a mistake by giving them a wrong code and the manufacture claims that ME made a mistake by posting the wrong info. So I don't get any rebate back. And this time another really adamant guy in the same store customer service, when I tell him this, all he does is printout the rebate and tells me to don't depend on mail in rebate, that's it. These guys don't give a damn about the customer at all, I think the management has to really give their staff some customer service training, and get rid of some of there stone faced losers.

When we were planning to buy graphic card during boxing week of 2019 and went to memory express, Calgary south location. They were telling me that we do have policy of price match and they did price match for graphic card. When we were planning to buy cooling fans and gone to memory express during same boxing week and asked for price match. They were telling me that we can't do during boxing week. Then I told him that you guys did just yesterday (during same boxing week) and his manager was telling me that that was just courtesy. He was providing completely irrelevant justification. This is double standard. They have low price guarantee and beat any Canadian store within 15 days of purchase from memory express which is clearly written on their web-site but they didn't follow even though we have purchased computer parts over C$1800. They don't have good sales staff and store manager. They don't have any courtesy.

Ordered a laptop motherboard .great company fast delivery..works great ..thanks

I ordered a PCGA-PRZ1 port replicator for my Sony Vaio PCG-Z1RA. Pros: Arrived 3 days ahead of schedule, packaged nicely, no apparent damage. Perfect for my college studies where I carry my laptop around frequently. Customer service was easy, and provided me with a tracking number for my package. Pricing was fairly reasonable and low compared to sonystyle.com, which was $199 with free shipping. The total I paid for was $154 + $15 = $169, so I saved about $30 after shipping. Cons: Did not include original box, so I could not register my port replicator. Not even sure if this product was new, since it wasn't in it's original box, but had most of its packaging. Shipping was outrageous for such a light product (2 lbs cost $15 for Airborne Express ground). Not sure if the product was insured. Overall was pretty good. I just hope this port replicator doesn't break.

I ordered a Laserjet II toner cartridge on April, 19, 2006. My order was shipped on April 19, 2006 (the same day)The price was about $29.00 including shipping which I think is very reasonable.I had it shipped the cheapest way, FedEx Saver which cost me about $8.00. It arrived April 21, 2006 (three days later) in good condition. It's a remanufactured toner cartridge which virtually all are now days (yes even the "new" ones from hp for 8 times the price). so, I give Neximaging.com a 100% satisfaction rating. What more can I ask for? It just doesn't get any better than this! UPDATE: The toner cartridge arrived sooner than expected. When I installed it in the printer it worked perfectly. I have no complaints whatsoever. I will definitely order from this great company again.

I placed an order #51152 for Toshiba Copier Staples - Part #Staple700 for a price of $8.99 each. I placed this order via the web, followed all of your instructions, placed our credit card information on this for purchase, printed my Order Information page then I receive a phone call from Debby (one of your reps) who stated that the price for these staples was listed incorrectly and the cost is $139.99 each. Now, I do understand how errors occur, as I am a Client Resources Manager, however if I quoted a client a price and the client has submitted payment, then I find out this was the incorrect price, I would have to eat the difference of the cost. I do not feel that you should punish your client due to an internal error. Maybe you should do an audit of your web site to determine if there are additional errors on pricing so that you will not get another disgruntled client. I see that this pricing error has now been rectified on your web site, however you just lost a client, due to the fact that you would not sell me the item at the price YOU had it listed for. In this day of Corporate America, it seems that more and more companies are totally dysfunctional when it comes to client/customer service. Automated this and Automated that, not even a live phone rep. And I also know that the loss of a client or potential client is not that detrimental to a company, however when you start losing more than one client maybe you can analyze why you are losing these clients. I just thought that I would make someone there aware of the lack of customer service and "False Advertising" your company is presenting.

order precisioncddvd-13221 from BurnSmart.com I have ordered from this company many times over the past few years and have never received an order packed this poorly. All orders are always double boxed and well packed - not this time. A single box was used and half the 600 cds ordered were broken from their shrink wrap and were loose in the shipping box. If you can't ship orders properly there are many other places that can. This is one repeat customer that is now looking for better.

In 2009, someone reviewed this company and made this statement, "Order process was relatively quick, and te dealer was not playing with price vs shipping. A couple of other sites offered the product at $0.01, but the shipping was $50!!." Well it's now 2017 and things are WAY different. I came across this company five years ago and noticed that their items cost less than their competitors but when it came time to check out, the friggin' shipping cost for a $12.00 item was $30. I had forgotten about this site because I never bothered ordering anything at that time because of the gouging. I'm searching again for recording supplies and came across their website again. I was excited to see the prices were a few bucks lower than others so I ordered a few things and went through the check-out process. I ordered two items, $28 & $22.99. Fine and good. Then I plug in my State and zip and press the recalculate button. Shocked beyond measure, the shipping cost for two items was $55.71 UPS standard. I've ordered these same items from other sites at higher cost but lower shipping fees. Why would I pay more to have the item shipped than what it costs. From five years ago to now, this has NOT changed. At BurnSmart, no matter what is ordered, the shipping costs exceed your order. I would have paid double. I did the math and went back to the other sites. All told, their items may be a few bucks higher but you pay less overall because the shipping fees are far less. I've been checking around and while this is also being done on places like Amazon and ebay, at least it's reportable. Come on BurnSmart! Stop hiking up the shipping cost of an $8.00 item to $30. This is shameful. Please, don't just read this and take my word as gospel. Go to their website, drop a few items in the cart, go to check-out, calculate the shipping cost and see for yourself. BEWARE, BEWARE, BEWARE, SHIPPING GOUGING!

Purchased a Min DisplayPort to HDMI Adapter with standard free shipping for only $8 and received it in five days!

TheWireless USA alias SF Planet, delivered to me the BlueAnt Q2 that I had ordered from them. It worked for a few hours and suddenly died. Impossible to get it charged again, doesn't power on anymore. This online business is clearly a fraud. They take your money the day you order, and then send you a poor copy of what you ordered. They are operating from China. Don't buy anything from them.

I needed a hard to find 5.25" motherboard for a GPS system at a golf course. It went out the Thursday before Memorial Day weekend and we really needed the machine up and running. I found it online at Orbit Micro and had it the next morning. The price was good and the packaging was spectacular, couldn't have hurt it if you had thrown it off a roof. I am extremely pleased with the service that I received. Will do business with again.

Bought a PCI Express 8x to 16x adapter that allowed me to use a PCI-E v2.0 x16 video card into a PCI-E x8 slot, as x8 video cards are not available. The adapter was shipped immediately, and arrived as expected. Very happy!

I have had an active account with TigerDirect for my business since 2010. I have had nothing but great experience from them. They are a great local re-seller with great products for great prices and I always receive them within a reasonable about of time. I came to this page and saw all the negative reviews. I had to share my experience because every company has their flaws. But this is a good company and I think this page just shows all the bad. But people with something negative to say are usually more likely to go through the trouble of making a review. So this is just all bad exposure... There's nothing wrong with this company. They don't scam anyone. They are just trying to run a business....

I've been using TigerDirect for years now, I've never had a single problem with them what-so-ever. I use the Canadian version of the site and EVERY single time I have ever ordered from TigerDirect it's always been at my door within 3-4 days unless there was a slight hiccup in shipping or my credit card was giving them a processing issue. I had an issue where they sold me a dead RAM stick, contacted customer support and asked for a refund, they said to send it back so I did, $20 to ship it back through Canada Post and they gave me a full refund on the product. TigerDirect is a wonderful company to deal with in regards to computer parts. I've never bought anything else from Tiger other than parts to build PCs and laptops and headphones, but I've never had one single problem.

Ordered two digital optical cables on Saturday, shipped same day, got on Monday via Priority Mail. Prices were very good for excellent quality cables. Very happy with purchase

I placed an order online thru BuyExtras.com website and my credit card was charged on October 4,2009. The company sent me an email on same day confirming my order and the amount charged. I waited for my order for several days but nothing arrived. Finally on October 21,I found out based on their website that my order was cancelled. I was under the impression that my order was shipped already since my credit card was already charged. Worse, I was'nt notified about the cancellation and the fee was'nt refunded back to my card. I tried to look for a customer service phone number on their website but I could'nt find any. I just sent an email thru the company's website informing them about the problem. I guess I just have to wait for their reply. I always use the internet for years to make purchases online and I've never experience somehing like this before.

Item showed as $77.99 when i saw it on the site. I placed in my basket and it was $82.99. I called customer service with no result other than a stubborn girl who had been working for superbiiz.com for 5 years said she couldn't do anything for me. So i went on the chat and spoke to Libby who helped me and honored the rate and now I'm yet another happy customer thanks to sweet Libby

I needed a Mini ITX motherboard for a downsized case and 7-year old parts. SuperBiiz had the exact motherboard I needed at a reasonable price (found via google.com/shopping). I bought it Monday, and it showed up on Wednesday. Part's installed and computer's running great! Very pleased, will use again.

I was looking to replace my workstations GPU with one with more RAM. I found the K5000 card that I was looking for at $100 less then everywhere else. Not only was the card in pristine condition when it arrived but it arrived earlier than expected and packaged extremely well. Customer service emailed me every step in the process and answered any questions I had before purchasing. Im very happy with my purchase and will be back to shop with them again for sure.

This company should be investigated. Stay away or at least look around for other reviews on different sites. $220 monitor ordered online with no obvious mention that it was refurbished, and I am sure I looked for this info. Only worked for half a day and cannot be replaced since it was (surprise) the last unit. No other similar product and they agreed for a refund, but: I have to pay to ship the $20lbs back. Since I argued that they should incur the cost of their mistake, I was told that they kindly waved the 20% restocking fee (for a dead product), and that they would put it back since I was (sic) childish and vindictive to think about filing complaints and posting reviews, although they are not affiliated with the BBB, which in itself says a lot. I now read that they also ship for free, but add this charge back if you return the equipment. In my case, I would lose $178 for nothing and they get the monitor back to rob someone else. Save yourself the stress and the hassle. Pay $20-$50 more and get something new from a reliable and honorable source that will arrive on time and work.

I recently purchaed a larger harddrive (1TB) for my laptop. Drive Solutions also recommeded a solution for ghosting my current harddrive onto my newly purchased one. I took them up on their suggestion and purchased the ghosting software and equipment. I am so pleased with the outcome of my purchases. It 4 hours to ghost and install my new 1TB harddrive and when I booted it up everything was there for me - all my programs. Oh and I should just say that I was 'giddy' with joy with all of the free GB's I had for file storage. I would indeed recommend Drive Solutions to all my friends and colleagues in need of harddrives and data transfer solutions.

I purchased a Western Digital 500G hard drive to replace the faulty 320G drive in my Toshiba L305D.Once installed, the new drive accepted my Recovery software seamlessly and I was back in business. My only complaint...I emailed Drive Solutions to ask if the 320G to 500G swap was possible and never got a response. I took it upon myself to order the higher capacity drive and hoped it would work (same interface). The end result was good and I am pleased with my purchase, both quality and value.

I ordered a case for my wife,s ipad and a few other items total $90.85 on dec 2, 2011, when they sent the order conformation the total charge was $9,000.00 and stated it was a preorder( had no idea what that was) and after I paid for a 3 day shipment the pre order meant that it would not be sent out until 10 days. I canceld my order on the 9th of dec. and the chose to mail it anyway on the 12th of dec. I never recieved the package so the mailman returned it. I had to dispute this with my credit card company. and was charged only for the shipping each way. these people are terrible to deal with I would check out ther reviews befor I did any business with them.

June 30, 2005: company refuses to honor a 15% discount code listed on their own site, telling me it's expired. The page listing the promo offer for 15% off is live on their site, with no expiration date listed. Very disappointing that they will not honor their own advertised specials.

Ordered dell laptop hinges and was delivered to India in about 10 days in great condition. Thanks!

I received outstanding service from Krista. There was an issue with part compatibility that she figured out and took care of the problem. Excellent communications and responsiveness. I primarily have Dell hardware and will be using Parts People in the future. VERY fast shipping too. So rare to get great service anymore. Thanks!

It's always a pleasure sure to work with TechExcess, especially with Todd, since he always gives me quick responses and help with any questions I may have. This company saves me a lot of time and it's greatly appreciated! Fast delivery and great merchandise this is the place to buy from!

I ordered a laptop screen from these guys - spoke to Todd Gillespie specifically. He helped me figure out which exact laptop screen I needed. After it arrived and I installed it, it didn't seem to be working right (just cycled through primary colors rather than display the Windows login screen). Todd was glad to speak with me by phone to get it resolved. It turned out I just hadn't securely fastened the cable directly to the connector on the back of the screen. Did that, and it boots up great now. This is where I will buy all my screens from now on!

Have been a customer for 3 years. Recently ordered a partial system, assembled. System crashed on software installation. CS customer service told us, first off when we called, that it could only be the memory. We ran Memtest, and it was. We ordered a new stick and got a prompt refund for the old one. I have never had a bad experience with Computer Sonics, and, in fact, have set up commercial account with them through my workplace as well. We received excellent customer service and product support from this reseller and will continue shopping here. Highly recommend!

Much improved service over two years ago. I had been a steadt customer and a few years back things looked bad - high turnover - bad service etc... I was pleasantly surprised this time around. Still room for improvement but at least on par with the rest of the store front crowd in the area.

Been ordering materials from them for over six years. Fast friendly service. Never had a issues with a order or the quality of the product.

1st time buyer, will definitely repeat. 1) Placed order @ 3pm, but screwed up & didn't get a cable I needed. 2) Called support number (clearly posted on website). Friendly native-English speaker answered on the first ring. 3) Rep found order in less than 3 seconds. 4) Rep knew stock # for what I wanted off top of head. 5) Modified my order with any hassle. 6) Received professional-looking updated e-mail invoice in a few minutes. 7) Had UPS # that evening; UPS had my package @ 5:30am the next day. 8) Package arrived well-packed and with all items. The only negative in the whole transaction is that the support number is not toll-free, but zero wait time and superb/friendly service is worth toll charges any day.

As a systems builder located in IL, we have to say that we have had nothing but EXCELLENT service with all of our purchases. We have purchased over 40+ cases and Joe Briggs goes the extra mile to ensure that our orders ship out as quickly as possible, usually the same day. For those customers that have had problems with an order and future customers, please understand that computer components are very temperamental and it makes no sense to blame the builder or seller for a manufacturer failure. Not all problems are easily resolved with just a phone call, it would be nice but it's not that simple. So PLEASE allow any company ample time to resolve an issue should you have one before posting bad comments. We had a shipment of WD Hard Drives Green Drives and 5 out of 8 were defective. It's a manufacturer problem as they drives would be recognized and the next minute not be. Thankfully, our customers were understanding that it was not our fault and we sent replacements immediately. Thanks Joe for all your hard work and dedication, it will not go unrewarded.

Bought a cpu for cheap online about 1 month ago Shipped fast and received fast. 100% working fine. Price was pretty good at the time.

I always thought that Fujitsu made great reliable notebooks and I still love the A6110 Fujitsu notebook I bought in March of 2008 from Newegg. But I bought a new Fujitsu notebook this month (June 21 2010) from directly at shopfujitsu.com manufacturer website, and I am totally bewildered. I paid about the same price as my previous notebook, yet the quality of the notebook is considerably worse than the one before it. It is too much hassle to return it now, but I am definitely not going to be buying anything from Fujitsu anymore from now on. In 2008 they had great customer service with representatives who actually cared about resolving your issue. I believe the call centers were at the time in Canada and United States. I've noticed their customer service is deteriorating from what it once was. Now that customer service is being outsourced it seems like they don't care anymore when I call customer service. They just want to get you off the phone as soon as they can and don't care about solving the problem. I've noticed alot more attitude from these customer service reps (while I was collected and cool which surprised me) compared with other company's reps and the reps talk like they don't give a rip who I am. Also while this is unimportant to me, the free item that Fujitsu was supposed to send me with the order, never came. When I called to ask about it, they said there was no such free item on my order. Next time, I'll go with Asus, Lenovo, or Toshiba. Update: Just as another review stated, Fujitsu still doesn't even give a tracking number for shipped products. The "my account" area is laughable and desperately needs upgrading and from the way representatives act, it seems their backend is just as bad.

This is the second time I have dealt with Fujitsu sales and support, and I must say that although their service is good, Fujitsu's back-end systems are horrendous. I placed an order three weeks ago and the technician said everything was ready to go. I called three weeks later wondering if they had shipped my cd-rom drive, but none of the representatives could find my order. Secondly, placing an order is quite cumbersome. Apparently, Fujitsu utilizes the serial number on the laptop to order correct parts. This becomes a bit difficult since there are various numbers on the back. Why can't I just give the support personnel the model and be done with it? Thirdly, Fujitsu seems to have various order databases all over the place. The Japanese system is not tied in with the US system. The US system is split into two. This becomes hellacious when the customer wants to get updates to an order. It's a pity, really. I like Fujitsu notebooks, but they still need a lot of work to get up to par with major IT vendors.

I ordered a battery for my cordless phone, received the package in a timely manner. However, it is an open box package. Who would want to buy a used battery? I will never do business with them again.

The CMOS battery in my 9 year old computer died. It was a very difficult battery to find but Battery Specialists had it. Not only was the battery reasonably priced, but they offered free shipping as well. Another plus was that they accept PayPal as payment. I placed the order late in the afternoon on Friday September 1, 2006. Since the following Monday was a holiday, I knew the order wouldn't be processed until the following Tuesday and figured I would receive the battery in about two weeks. To my amazement, I received the battery two days later on September 7, 2006. Not only was I impressed with the quick delivery, but the packaging was excellent as well. The battery was placed in a sealed bag and the pins were protected from damage by styrofoam. Since the battery had to be soldered into my computer's motherboard, bent or broken pins could have made this impossible. I was very impressed with the attention the company gave to protecting the pins from damage with foam and then sealing the battery in a bag to prevent the foam from falling off. Then to top it off, they included an RMA form and instructions on how to return the battery in the event there was a problem with it. I installed the battery today and it works great. So to summarize, Battery Specialists had a difficult to find battery in stock, offered free shipping, accepted PayPal, processed and delivered the order quickly, packaged the battery to prevent damage, and included an RMA form and instructions on how to return the battery in the event there was a problem with it. You can't get more perfect than that! Many companies could, and should, learn a lesson from them. At a time when poor customer service seems to be the rule, it is refreshing to see a company who breaks this rule and goes over the top in offering fantastic customer service. Highly reccommend them.

I have dealt with this company for some time now. I usually do not have any problems, but now this past problem has caused to to never do business with this company again. I purchased a Soyo Dragon MB from this company and it arrived to my house with major problems. I contacted them about the problem and they just accused me of trading the board out with a bad one and I was just trying to gain a new board. I tried to make the understand that it was their fault that it was late arriving to my business site and it only took me about 15 minutes to decide that the board was dead but they did not want to hear the truth about this board. It all comes down to they right out called me a liar and they did not want to help me in the situation at all. I lost my customer due to this problem and in turn they have lost my business forever. Now I have a dead MB and I am out over $100 for their screw up! I would not recommend doing business with this company at all. If you recive a bad product, that is just too bad for you, it's not their problem. I am just glad it wasn't something of higher value to find out that they do not stand behind their products at all. Please stay away from these crooks!

I have been purchasing from this company for a while now. Got to say....good turn-a-round time, But bad pricing. I am a retailer and I use all different distributors. MALABS is not good one. That just my opinion...here is why. They own a retail web store called "EWIZ" and everything on "EWIZ" is priced at the exact same price they have posted on there "MALABS" website. And in some cases ( my case ) I purchased some ram from them ( MALABS ) and had my account rep. go through the pricing and we had sent several emails back and forth. And come to find out I payed $50.00 more than I should have for the ram ( very up set ). I will cut and paste the reply my rep. First of all, I’m very sorry about this. I understand price is a very important issue. Regarding the prices on Ewiz, Ewiz and we have very different operations. I don’t know their prices and I can’t control it. The items that are cheaper on their website may are having promotions at this time. But please remember one thing that Ewiz is for end user, so the buyers need to pay tax! The price you see on their website is not the final price! But since you are a reseller, we didn’t charge you tax! So actually you save a lot with us. Just because I save tax doesn't mean that we are getting wholesale pricing!!!! The state still wants there money you have to pay it back. Also you can purchase on EWIZ and not pay tax if you have a valid resale license, I have been in the wholesale and retail business for 20 plus years and I am telling you right know....wholesale pricing is usually a discount off the retail price....in most cases 15 to 25% depending on the product. And especially if they are selling it for the same price or less on their sister web site. I say be very careful I would find some other company to purchase from.

I was simply trying to buy an ebike battery from Bix International which has the same physical address as this company so I presume it is the same. After exchanging several emails (most emails sounding like they were not from a native english speaker) I finally got most of my questions answered. Actually some of the questions were not even answered properly and in return emails I would also have to point out the question I asked and point out how thier answer did not make sense. Any company that will answer only one question at a time and I have to send multiple emails asking them to please answer all the questions (yet they still answer only one at a time) seems to be a bit flakey to me especially when the replies are not even in proper english. I have had way too many issues with counterfeit batteries from China to trust a company that seems to lack even basic communication skills. Even the website had issues. When I entered my Washington state zip code the only option it gave me was for pick up rather than for FedEx. I certainly am not going to go across most of the country to pick up a product. Glitch on the website I presume. Just another red flag. In the end due to the lack of proper communication from them and the website issues, I have decided to go elsewhere. If you cannot even answer my questions effectively I am certainly not going to spend several hundred dollars on something and hope it works properly.

Received e-mail stating "following items have been shipped" on 9 January 2006 and having my credit card charged. Received e-mail 11 Jan 2006 stating item not available anymore and credit card charge would be reversed. This is a SAD way to be doing business.

Placed on order on 4/13 was told item was available to ship. After a week I asked for the tracking numbers and was told they would get them and send them to me. I was out of the office for a week and when I got back the switch was not delivered. Called several times and only got to voice mail was never able to talk to a live person. As of 4/30 no switch, no tracking numbers, to response to voice mail left on the customer service line. Don't do business with KVMs.com if you need the equipment in less than a month. Customer support is non-existent. I would rate this company as very very poor to do business with.

I had the same experience as the other customer...credit card was charged immediately but order was never acknowledged, items were never received after two months, NO ONE answers the phone or responds to faxes or live chat...STEER CLEAR OF THIS COMPANY. I'm going to report them to the BBB right now!

I mistakenly ordered the wrong battery. They immediately helped me correct the mistake and shipped me the battery I meant to buy. Courteous service and took the time to answer my questions.

Purchased $7 battery. Was charged $7 plus $16.72 shipping. Battery was defective (dead and would not recharge). Batteries and Butter did not want to reimburse shipping cost. Had to negotiate to get $15 refunded on $23.72 charge.

I will never order from this merchant again, and would recommend that no one else order from them either. I called this company to verify that the product in question was in stock and would be able to ship that day, overnight delivery, for delivery the next day. They assured me in every way that we would indeed have the product the next day, and not only did that not happen, they refused to refund any portion of the payment I made for the trouble that the delayed shipment caused.

On Thursday morning, I ordered a motherboard that was listed as being in stock. I received a confirmation email, and my credit card was charged. I checked online order status daily, with no change, until the following Wednesday, when I received an email from Jane. She wrote that the item was discontinued and not in stock, and asked if I wanted to cancel the order. I said yes, and later I received an email with a confirmation that my order was cancelled. Overall, the process was painless, but the out of stock item should not have been listed as being in stock.

Purchased a replacement Dell Laptop Battery - will not hold the charge. Have been trying to return for credit but web site is "under construction" or "page not available". I'm afraid they are out of business and I am out of luck.

I have ordered form this store maybe about 20 times. The only thing I do not really like is that they charge shipping in multiples the order is made (ie ordering two batteries results in almost double shipping charge)

I've been looking everywhere for this printer and have been disappointed when I began the process of purchase. I would get a no longer available message. I've never ordered anything from this company and can honestly say...I'm very very happy with this order.

The item I received arrived almost immediately after being shipped and was new-in-box as expected, operating perfectly. The only point of detraction in the ordering process was the Email I received just in the previous week informing me that the open order couldn't be re-authorized due to insufficient funds and that the order was being cancelled; the item was processed and shipped anyway, and while utterly confusing, I'm quite pleased with the result and am happy to have the product in time for Mother's Day

I don't normally take the time to review a company because its hard to judge a company when everything goes great. However when everything doesn't go great you can truly determine the company's worth. I give Rokland five stars for their customer service. You can't find a better company to do business with.

I purchased 2 Cingular sim cards from them since they had the lowest price I could find. I ordered late on Tuesday, they shipped on Thursday morning and arrived Saturday morning. Not bad for free shipping. The sim card activated right away and are working great. Great company.

In under 24 hours, Mythlogic pulled together an outstanding gaming machine at a very affordable price.

I previously brought computer from Sager reseller. The experience was good. But now that I decided to buy another laptop during the recall time. My experience with this reseller was only fair, we exchanged email for quite sometime but I cannot get enough information to make any decision. Then I've heard of Mythlogic,so I chatted with One Smart Nerd. Then I placed order right away. The conversation was very truthful and direct. The guy helps me save $200, which suppose to be on his revenue. After I placed the order, I keep emailing him about the updates, status, question almost on a daily basis. I know I was very childish, but all of the questions got answer. I was very satisfy with the service I got from Mythlogic. Now I got the laptop. It was gorgeous, everything is solid build. Even with the original manufacturer screen, the screen is beautiful (I don't know if this is the effect of the calibration or the screen is just different from the previous one I own) Also I'm really appreciate that Mythlogic put a comment on the box for UPS. I mentioned that comment 2 times 3 weeks before I receive the laptop. They still remember that. I just want to tell other potential customers, this company is very serious about their services. I know the price is a little bit higher than other resellers but give it a try you won't regret it.

mailed order on friday and received antenna the next thursday. best price i found. so far so good.

I have used them occasionally in the past. They are local (for me). Found the in store service helpful and friendly. Today I called them for a semiconductor. Got transferred to parts quickly. They did not find the part in their NTE cross reference. They would not check any other source or take the specs I had available to provide and look for a suitable substitute. She seemed in a big rush to get me off the phone. I called DigiKey and got great service, the part is now on its way. I will still call Warren first, because I can drive over and pick up, but was pretty disappointed in this interaction.

I am very pleased with the Panasonic KX-TG4500B 4 line expandable phone system I purchased recently. The cost was very competitive, the shipping was timely and the product arrived in good shape. I used the two line version (discontinued) for many years and loved it. Though I only have two active lines in my business, this 4 line system works fine and has essentially the same features as the two line version. The portability factor of the cordless phones and the features of the answering/ auto attendant system are the most attractive attributes imo - but this system is feature packed and just works!

I ordered a Siemens S450 Gigaset and extra handset (S45) from this company. I saw the website and placed the order by phone (Nancy was very nice when she took the order.) The extra handset was backordered. When I received the phone, it was very defective. It rang for no apparent reason, the backlight on the keys didn't work, and the speakerphone was so quiet you couldn't hear it unless you held it up to your ear. I emailed and asked if they would take it back. I asked if I could exchange it for a different phone, a Philips. They said "yes". So I asked them to pricematch Amazon's price for the Philips--and no response. So I started a "chat" using their chat client on their website, with Steve Winter. In that conversation, he not only refused to send me a different (or any) replacement phone (saying "I'm not convinced you would like that phone, either, so let's just process the return.") He degraded Amazon by saying that "they probably don't have it in stock anyway" and "They often sell things that they don't really have". (That wasn't the case, btw.) He CHARGED me to return this DEFECTIVE phone--to the tune of nearly 35 dollars (15 as a "charge", plus he added a 10 dollar charge for the "free shipping" of the initial order, plus I had to pay 10 dollars in shipping to get it back to the company). So for a 79 dollar phone, it cost me 35 to return it. When I told him that I found this practice unprofessional, he became very rude. He refused to give me any information about my refund. I sent the phone back, tracked it, and even though it delivered he still refuses to tell me anything about the refund. I emailed again and told him that if he chose to remain evasive about my refund, I'd be forced to report him to the FTC and consumer ratings services such as this. He left me the longest, vilest, most awful message on my machine, and then followed that up with an email saying that I am "incompetent and vicious" and that if I report this, I'm "making a fool of myself". My husband called him to see where/if there was a communication error (I'm a very quiet person) and he treated my husband the same way. After doing some research, this "Sellcom.com" uses a Roxboro, NC address on their website, a Durham, NC address on their invoice, and an Illinois number for their fax. The returns center is in Austin, TX. While Mr. Winter called me from a number registered in Durham, NC, there is no business license for Sellcom.com registered there (as per the BBB). Neither for Roxboro, NC. As directed by the local Police Department, I have placed a "dispute" on my credit card for this transaction. Please, avoid this company. Amazon is a much better deal. I chose this company because they were a few dollars below Amazon, and this site had no negative reviews about them... So, while I "saved" a few dollars, it has cost me 35 MORE and a lot of time and heartache dealing with unprofessionals such as these.