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Transportation & Logistics

Transportation & Logistics Top rated businesses in the Transportation & Logistics category

1888

Companies

Сompanies in this category

11236

Reviews

Number of reviews in category
2.9

22 Reviews

2.9 SmartReviews Score

DLM Removals

Specialising in interstate and local Removals reliable removal service Interstate Furniture Removals help with every aspect of moving home or office furniture

Recent Reviews

Worst moving experience from Sydney to Darwin. They will not give you update on the shipment status unless you call and chase them. They will only call you when they are asking for money. My items arrived late, and basically you cannot request to get them earlier. So I ended up paying more by renting white goods from radio rentals while waiting for my stuff to arrive. When my stuff arrived, my wooden dining table was damaged due to the Water leak as well as my clothes in the box we're all wet, and they claimed their truck is fully covered and dry. Very irresponsible, no compensation, and not to mention cracks on my tallboy and scratches on my dining table. Unless you enjoy stress I won't recommend this removalist.

Poor

3 years ago

Leia A.

I was due for a pick up in Canberra between Thursday and Saturday. I was told I would get a call the evening before pick up to let me know a 4 hour window. I called on Thursday evening at 5:30 for an update on when I could expect them. I was told by [name removed] I was due for pick up on Friday and the driver would call when he was a couple of hours away...no call/no show. I called again Friday night to which I got an answer along the lines of 'we will get there when we get there, it might be Saturday, maybe Sunday' I enquired as to when that would mean I expect drop off in Melbourne and he said he had no idea. I explained that if it was a week day I would need to arrange time off work and being 5:30pm on Friday wasnt leaving me much time'. [name removed] response was that I was being difficult, he couldn't be [censored word removed] with my booking and he was canceling before hanging up on me. Long story short they told me on 3 different occasions when they were coming that saw me cancel plans and take time off work. On the first two occasions they never showed and never bothered to call. I tried to reach some resolution via the Backloading Company but was told that my stuff had made it from A to B so she didn't know why I was complaining. Please save yourself the stress of dealing with these shonksters, they are rude, completely unprofessional and believe the world revolves around them and their schedule. Everything!! Bunch of hillbillies that have zero care factor or customer service

Poor

3 years ago

Katherine123 D.

2.9

30 Reviews

2.9 SmartReviews Score

Six Brothers Removalist

Rates From 18 Per Half Hour - Call Six Brothers Removalists Sydney Today Relax With Our Professional Team Of Dedicated Removalists Offering a 24 Hour Service Phone 1300 764 372

Recent Reviews

Unprofessional, late, rude, broke items, the driver spends more time on his phone talking then working. Do not do it...

Bad

3 years ago

Dont Do

Booked 2 movers and a truck with this company over the weekend and on the day I got 2 young boys who were not even over the age of 18 (kid you not there was a third,older man who was the "driver" because they were not legal!). The boys were painfully slow, moving items one by one (they were never in the apartment together at the one time - one stood in the truck while the other came inside) it was painfully slow and an absolute rort for more money. Then the drive (which was about 8km down one straight, main road) took them 2hrs - I kid you not. I was driving ahead of the truck and took me 20 mines. I have absolutely no idea where they went - I am assuming they stopped for lunch on my watch but when I told them I wasn't going to pay for a 2hr drive they got extremely aggressive. Also about 4 items of my furniture was broken/snapped. Do not use when there are so many good companies out there. Absolute joke.

Poor

3 years ago

Amc D.

3.5

3 Reviews

3.5 SmartReviews Score

AAA Bargain Removals

Moving House with AAA Bargain Removals Home or Office Relocation on a budget No Fuss We pick up your boxed stuff and drop if off at the desired location

Recent Reviews

We moved our 4 x 2 into a 3 x 1 that was 250kms away. Mike and Michelle ensured this was absolutely seamless and stress free. We can’t recommend them enough for their professionalism, friendliness and ensuring all our items fitted in and made the trip completely undamaged.

Excellent

3 years ago

Kate B.

I have used this company twice now to move house and both times I have been extremely happy with the service. Both times the removalists were very friendly and followed instructions carefully. Today I was moving back in with my parents and the guys were extremely careful to make sure everything was packed away neatly to minimise inconvenience. Wouldn't hesitate to use them again!

Excellent

3 years ago

Bel Z.

2.9

25 Reviews

2.9 SmartReviews Score

Furniture Removalists Sydney Urgent Sydney Removals Movers

Furniture Removalist Services specialises in fast reliable removals of homes offices warehouses in Sydney across NSW QLD VIC Call

Recent Reviews

I hired FRS Removals for a short move within Sydney after their efficient competitive quote. However, on the day they failed to send the appropriate moving equipment (boxes, tape, etc). The operations manager then blamed me for the mix-up and threatened to charge me for the call out fee regardless. In a day-long fiasco, I was stuck Ubering back and forth to a storage store to purchase boxes, tape, and other materials. The time and cost easily added $250 to my bill. Would never hire this company again.

Poor

3 years ago

Christina F.

9 to 10am pick-up arranged for 2 bdrm furniture at Kennards Macquarie Park. 10:15am I called to find out where driver was, driver returned my call saying he's running late (they double booked) ETA 11:15am (not happy). 11:30am, called the FRS manager to complain, suggested he dispatch a truck and two men, immediately. 11:40am, drove home. 11:50am, receive a call from FRS driver saying they're on their way to Kennards, be there in half hour. 12:10PM, received call from some unknown removalist company claiming he's from Zoom removalists (I find out later he wasn't) telling me he is now managing my job. FRS, palmed me off to an unprofessional (which must be common practice for two unprofessional organisations! 1:30PM, still sitting in Kennards car park when I receive a phone call from new driver that he's in a van next to my car - I'm the only one in the car park. It then dawns on me NO ONE is turning up and I was stitched up by FRS Removalists right from the start. Left Kennards 2:30PM unable to comprehend exactly what was going on? Do yourselves a favor - do not book these unprofessional amateurs, they are cowboys. Footnote, took me 3 days to finally get a receipt for the return of my $100 deposit.

Bad

3 years ago

Moana T.

3.1

17 Reviews

3.1 SmartReviews Score

Backloading Interstate removalists

Backloading interstate removalists company we provide cheap interstate removals Looking to move interstate on a budget then we can help small loads welcome

Recent Reviews

I would give this company a 0 star rating if I could. I confirmed a date for my move weeks in advance and then the day before my move I get a call from the removalist truck driver to tell me he is coming to pick up my things today - a whole day before it was meant to be picked up. I hadn’t had much chance to pack as I had been working full time and had put the day before my move to pack everything, so when I got the call I was absolutely panicked and called Discount Backloading to no avail, the truck driver told me there was nothing he could do as he had told Discount Backloading that he had a grace period of two days for a move so he informed them the move would be either on the 28th OR the 29th of March but I was just told the 29th and that the driver would call me the afternoon before to organise a time for pick up on the 29th. I emailed and called the company and there was absolutely nothing they said they could do. Absolutely disgraceful to put someone through that. I am a 22 year old young female living by herself with no family and no back up to help me pack or move and I was put in one of the most stressful situation of my life as I had a flight booked for the Friday to leave the country, and they told me no trucks were leaving on the day I had actually confirmed with the company. Just absolutely disgusting that they could put that stress on someone with no compensation or apology. I am mortified and I actually injured my back and ribs from lifting and putting down heavy furniture by myself and being profusely bent over boxes crazily packing as the driver called me the day before my removal to tell me he was coming to pick up my stuff in an hour. I was still packing and unscrewing my furniture as the removalist was taking my boxes I had managed to pack down to his truck. I emailed the company and no reply. I will never ever recommend this company to anybody. And we’ll see what state my furniture is in when it arrives at its destination.

Bad

3 years ago

Ruby R.

I booked this company to move my 91 year old grandmother from a tiny country town called Tottenham NSW to Brisbane to live with me as she was being forced out of her home by my mother. This company emailed me the day before stating that the truck would arrive as promised on Wednesday 19th September and someone would call to advise the time. They had originally given three days but in the end helped me by agreeing to specifically 19th. My grandmother caught the community car to Dubbo to pay the full bill in advance and I left Brisbane on 20th driving all night til I reached Tottenham. I repeatedly called this company and they did not answer and the calls went to voicemail all day. We had people arranged to help the movers load their truck even! I kept calling and no one got back to me. They then finally told me “if the truck hasn’t come by now it probably isn’t coming and it probably won’t come tomorrow either”. My grandmother is in tears, I’ve literally begged on the phone for someone to please tell me when the truck is coming and I have had absolutely no help. My grandmother is so unwell now and her life’s belongings may end up at the tip because we have to leave if the truck does not arrive tomorrow. This could kill her through a heart attack as she is so upset and humiliated that people have come to help and this company has let us down. I’ve left my babies and business in Brisbane to drive down here to help and we’ve paid the bill in full. It’s heartbreaking that a company like this could harm an elderly woman in this way. Rest assured I am going to make sure they pay!

Bad

3 years ago

Appalled And

3

10 Reviews

3 SmartReviews Score

Interstate Removalists - Furniture Removals Australia Roadways

Roadways Removals professional interstate removalists based in Melbourne We have removal trucks transporting Australia wide Contact us now on 1300 799 902

Recent Reviews

I relocated from Brisbane to Melbourne. Roadways Removals were one of the only companies who took the time to answer all of my questions and provide assurance my goods would be collected and delivered as scheduled, without damage or loss. They didn't hound me for business, and absolutely nothing was a fuss- very positive and friendly experience needed in this stressful time. They also considered the best price- matching based on what I was actually moving. A2B Movers completed the relocation. The guys were on time, extremely friendly, helpful in assisting to place all of my belongings as directed, and even helped re-build my furniture. Very easy to communicate with throughout the whole transit process. Nothing was damaged- in fact they wrapped everything in their own blankets for transportation and delivery. They were aware of all of my belongings. I would have no hesitations in recommending Roadways Removals or A2B Movers.

Excellent

3 years ago

Tamara A.

We moved our three bedroom home from Sydney to the central west of NSW. The price was great and the movers were friendly, helpful and very good at what they do. I highly recommend this company!

Excellent

3 years ago

Lucius79 O.

2.8

10 Reviews

2.8 SmartReviews Score

Backloading Removals

Backloading removals can help with any size move in Australia Cheap prices excellent service easy to follow website interstate removals made simple

Recent Reviews

I organised a move with company (2 months notice) Cancelled 2 days later and they hit me with a $160 admin fee. When I spoke to them all Helen HILL said was that the decision has been made. I have reported them to Fair Trading and ACCC. Huge rip off, rude arrogant people who told off friends of ours as well. If your happy to be ripped off with a company who couldn't care and they think they can do what they want then use them I don't mind paying a reasonable admin fee but 50% of the deposit is unreasonable. This amount is not stated in their small print. Arogance, rudeness, called friends snobs,

Poor

3 years ago

Garye Z.

I thought I may be reviewing the wrong company at 1st, but I have used backloadingremovals.com.au several times over the last couple of years. The latest was for my move to Perth from Sydney. The quote was competitive, included everything i needed and more. The guys turned up on time, my stuff was stored in Perth for 6 weeks, and then delivered, again on time, no damages Cant recommend them more Cheers again guys Mark price, efficiency, nice guys

Great

3 years ago

Markjacobs1975 H.

3.2

7 Reviews

3.2 SmartReviews Score

Recent Reviews

We chose Overseas Packers & Shippers as a local company to move our 4 bedroom house contents in a 40' tall container from Brisbane to Wellington New Zealand. Over 200 boxes/items. The owner and his wife were friendly and professional. There were insufficient staff supplied (often only 1 on site) and the packing was unfinished when we flew out of Brisbane. Some goods arrived broken in transit and we were unable to lodge a claim in the short time frame afforded. We have now unpacked all boxes and find that virtually all my wife's jewelry of value has 'vanished' or been taken. This includes gold necklaces earrings and rings including heirlooms, her engagement and custom made eternity ring plus some of her mother's jewelry. Untrustworthy.

Poor

3 years ago

Glenn R.

We moved our family out of a 3 bedroom house in the UK to Brisbane, and Overseas Packers and Shippers handled the Brisbane side of things. They were incredibly friendly and professional,and the team that came to deliver our goods were so incredibly professional and polite. Such a contrast to the people we had to pack our stuff in the UK! We'd thoroughly recommend Overseas Packers and Shippers any given day of the week!

Excellent

3 years ago

Kevin Q.

3.3

7 Reviews

3.3 SmartReviews Score

Recent Reviews

This company wasted our time on purpose and cancelled a scheduled and confirmed appointment without sufficient reason (To be fair I organised the move from Sydney and was not on site, on the phone and after they confirmed the appointment by 5 hours they suddenly cancelled it and said that the movers were mistreated the day before. I am investigating the matter and if there was some kind of misconduct then why didn't they report it to me earlier and why did they take on the second job in the first place?). Very unprofessional of them to accept the job then cancel 5 hours later when we had no other options. They shouldn't have taken on the job if they didn't want to do it, they shouldn't have wasted our time and put us in such a position that we had to call every Brisbane based removalist to come do the job they promised they would do. They then sent a cancellation email saying that we requested the cancellation! I do not recommend you deal with these people, their service is mediocre at best and their work ethic is questionable. Even if there was a mistreatment incident this should have been reported and an investigation should have been made and brought to my attention, but nothing can excuse confirming an appointment and then cancelling it without presenting alternatives. As such we were put in a bad position with the landlord who expected us out by a certain date and due to Cheap House Movers we couldn't remove our stuff in time.

Bad

3 years ago

Taji M.

My move was all booked in for Thursday afternoon between 5 to 7pm. The conversation i had with the Customer Service rep was that they would need to be at my new address with the truck loaded before 7pm as the lifts were only booked between 5.30 to 7pm and access was closed after 7pm. I was assured this would be fine. They called me at 3pm asking if the removalists could come early as they had finished all their jobs for the day. I explained again about only being able to use the lifts between 5.30pm to 7pm. Again i was assured that would be fine and to expect them around 5pm. By 5.30pm i still had not received a call so i rang and spoke to someone asking where the truck was. He said he didn't know and would call me back. 10minutes later no call. So i called again. A different man told me the truck was on its way and would be there within the hour. 6.30pm still no call, no truck. Called again. Was told the truck was at zillmere and it would be half an hour. 7.15pm. No call. No truck. Called again. Got put through to the supervisor who ended up being honest and telling me there never was a truck in the 1st place and they made a mistake. I asked for my deposit back and the supervisor hung up on me. They still took my money and have not returned it. I now cant move in until Monday because the lifts are not accessable over the weekend. I am totally reporting this company to the department of fair trade. DO NOT believe ANY of the 5 star reviews. Everyone knows that anyone can put a review up. The company has done it to save their reputation. They are literally the worst company in any sector that i have EVER dealt with in my life. The fact that they are even allowed to operate a business is disgusting. I have no idea how they have gotten away with it for so long. Probably from ripping people off and stealing their deposits. Dont use this company!!!!!

Poor

3 years ago

Erin T.

3.7

2 Reviews

3.7 SmartReviews Score

Recent Reviews

I must say Gold Removals did a good job for me, moved my 2 bedroom carefully. The removalists were pretty cautious and no furniture damaged. They were well behaved and cooperative too.

Excellent

3 years ago

Freya Willow

Booked Gold Removals Melbourne for 11am-1pm but they were running behind and rescheduled for 2-3pm. At 2.40pm I called to see how far away they were and they said the driver was on his way and will call in 5-10 minutes. 3pm still no one called I called them again they said they'll be there at 5.30pm! Are you kidding me? 6 hr removal to start work at 5.30pm! I ended up canceling them and called other company instead. Gold removals caused me so much stress. I would not recommend this company to anyone.

Bad

3 years ago

Geoff M.

2.2

30 Reviews

2.2 SmartReviews Score

Shine Removals

Shine Removals offer professional house and office removalists We take the stress out of moving day Contact us for a free quote

Recent Reviews

2 men took 4 hours to empty out a tiny 2 bedroom apartment. We had already taken all the boxes and small items so there was only furniture to be removed. When they arrived to drop off the furniture they were rough and dropped a couple of items on the hard wood floors with a thud. They really wanted cash but I could only pay by credit card and they made such a fuss about it. I provided my credit card details and then they had to drive to a 2nd destination to drop off more furniture. When they arrived they kept asking for money from my parents-in-law even though I had already provided my credit card details. When they called to finalise the payment and advise how much the move would be, they then added GST onto the cost (was never advised that the cost was + GST when I made the booking) and then tried to charge us another $60 for a 'heavy lifting fee'. 'Heavy lifting fee'?????????? Since when do you hire a removalist if the furniture was light! Absolutely shocking and I feel so cheated. This company is also known as Blue Rhino Removalists (this was on their credit card sheet). One of the men was polite Unethical, expensive, added extras, lazy and rough

Poor

3 years ago

Grant W.

We booked a move with Shine for 17 October. When I booked I was asked what type of property we were moving from so as to allocate the required sized truck. On the day, the arrived at the designated time but the truck was too small so they had to do two trips, therefore charging extra. The unloading was not so bad, they guys were happy to move things where we wanted them but in the process: Our dining table has had varnish removed on one side and a chip out of the wood Our tallboy has a massive deep scratch on one side, Our entertainment unit has splintered section of wood on it where the wood has come off Our leather couch has two scuff marks on the back which can't be repaired as the leather is in one piece. I tried to contact them through their 'insurance' email address and got a reply from a guy requesting photos and that has been it. I lodged a complaint with Consumer Affairs but because Shine refuse to communicate, it can't be taken any further. Now my only option is to take them to VCAT to try and recoup some compensation for the damage.... What a nightmare!! I wish. Had of seen the reviews before booking with them, I was lured by their pricing but now don't think they have any insurance that covers the damage they cause. Th rest of our stuff got moved from Point A to Point B All of the above, only return a call if they think you want a quote, little care after the fact, bad business practice, unable to be contacted

Bad

3 years ago

Mkh N.

2.3

7 Reviews

2.3 SmartReviews Score

BrisVegas Removals

Eliminate The Stress Of Moving With An Experienced Reliable Brisbane Removalist Free Quote Online Or Call Us Available 7 Days Australia Wide

Recent Reviews

Do not use - turned up several hours late, took several hours longer to move us despite me ending up doing a fair share of the work. When I questioned the additional cost I was verbally abused and threatened. In addition they "mistakenly" kept my own trolley which I helped with and it took 4 months and police involvement before they returned it. Some of the removal guys seemed ok, but as a company..... These guys also have the same phone number as Black & White Removalists.

Poor

3 years ago

Pb13 N.

The problems with these guys, and Crusader National (their WA rep/agent) are almost too many and too terrible to fit here, a few: 1) Horrible attitudes, particularly the 'boss' on the phone (perhaps [name removed]?), what a horrible person with no dignity and really just a rotten, rotten attitude. I'm guessing his life is horrible so all of his customers have to deal with it, or leave. 2) My delivery was 12 DAYS LATE!!!! That's 12 days of motels, eating out, and constant stress. Every call went unanswered during this time. [name removed], or whoever, showed no care for my belongings or their arrival time. 3) Then, after 12 days of waiting, a rather rushed drop-off where things were more or less thrown into my house without even once asking, 'where would you like this?' Apparently they had another job and thus my belongings were the casualty of overscheduling their day. 4) One item went missing, and, surprise, surprise, they didn't care! They ignored my phone calls and emails about the matter. I tried to contact BrisVegas and Crusader National, both of these lots just ignored me. I am currently complaining to the ACCC about these guys. Please do not use them, even if they are cheaper by 50%, trust me, you will regret it for a long time. Money comes and goes, but your sanity....

Bad

3 years ago

Matt In

2.9

4 Reviews

2.9 SmartReviews Score

Capital Removal

Capital Removalist Canberra provide professional removal services in the Canberra region Call 1300 724 005 for a free no obligation quote

Recent Reviews

I have used this company in the past, we found them professional. On that occasion we moved next door, no truck required, they only had to move the heavy furniture, dismantled and reassemble a couple of items of furniture. We had 4 people on this occasion and it took about 2 hours. Although they were a little late, it did not make a huge impact. On the day they put a dent into my fridge and after a couple of days we realised they had knicked a piece of our mahogany desk. Too late to do anything. Despite this we decided to pick this removalist for our resent move. What a mistake that was. We asked for a quote for packing and moving. We were given a quote that was not cheap, and accepted it as we were happy with our previous move. Firstly, the days of packing I was called and informed that they would not becoming at 1pm as expected, but 4pm. I was also informed that the packing equipment they actually had was totally inadequate and I had to go and purchase most of the boxes and packing material. The estimate of material was also inadequate and I had to go a second time to purchase further material during the packing. Once the packing commenced it took over 4 hours to almost completely, as it was late in the evening, I called it a day as the 2 young men who were packing informed me they would be back at 9.30am. As they had also dismantled my beds, I had to go elsewhere for the night. As I was driving away, I was called to be advised that my move was not until 1pm. No problem, as that was my original time. Saturday arrived, getting ready for the big move. I was called at 12.30pm and advised that the 2 young men were on another move and would not be able to start mine until at least 4pm. 4pm came and went. 5,30pm arrived as did the truck. The 2 young men commenced packing the truck. 9pm rolled around, becoming concerned as I was moving into a complex and I was not sure how the neighbours would appreciate someone moving in at that hour. 10.30pm arrived and the 2 young men were ready to leave, we also found that one of the cupboards had not been packed. This was despite me also making a number of trips during the day to assist with the move. On the way to my new residents, the 2 young men picked up the sisters of one of them to assist with the unloading of the truck. Once they arrived at my new residence, at 11.30pm, it was lucky that they were able to put the truck behind the residence, which did not disturb the other residents. The move went well, although they did damage an expensive sub woofer, with no apology. At 1.30am, the 2 young men, who had been working since 8.30am the day before, went to their truck to finalise the invoice. When they returned, the amount was $500 over the quote. Their boss was on the phone to accept a card payment at 2am in the morning. The move was a 2 bedroom townhouse with an office. The main bedroom suite only needed to be dismantled, and I had moved all the clothes myself. I had also made quite a few trips with my car full prior to the truck arriving. I would never use this unprofessional company again. The employer has no idea how to treat his staff. He expects them to work extremely long hours without backup. We were very concerned about the 2 young men, having worked over 17 hours, where was the fatigue management. They were not only putting their safety at risk, but also due to them being tired, my property was also at risk. The damage to the sub woofer was palmed off, all we were offered was a pen to cover the scratches. I would also not recommend them to anyone, if anything I would be referring the employers to the fair work ombudsman because I know their employees wouldn’t. PLEASE BE CAUTIOUS IF YOU DO DECIDE TO USE THIS UNPROFESSIONAL COMPANY. I wish I had taken note of these reviews.

Bad

3 years ago

Cher B.

I rang and got a quote for moving out of a share house (not even 2 full rooms of furniture and belongings) and was booked in. At 10pm the night before the move was scheduled I received a text to say that they had been tied up in a large job and would come @ 4pm the next day. 3:55pm the next day I received another text to reschedule AGAIN as they had again misjudged how long other jobs would take. In the end I was forced to find other means to move as I could not wait. This service, or lack thereof, made my move ten times more stressful than it needed to be.

Bad

3 years ago

Caitland C.

3.7

8 Reviews

3.7 SmartReviews Score

Movers Furniture Removalists Melbourne Canberra Dawson

Dawson is a local furniture removalist company in Melbourne Canberra with 90 years of experience in interstate moving furniture moving house removal

Recent Reviews

3 bedroom house moved Brisbane to their storage and then moved moved to Melbourne a few months later. PBR boxes were damaged on arrival, antique furniture damaged, mirror broken and also paintings damaged. Both moves were covered by their insurance. But they paid nothing, as I could not prove which leg the items were damaged. I would never use them again, even if someone else paid. Also, would not return calls or respond to emails to discuss the issue.

Poor

3 years ago

Peter R.

I'd rather not spend any more time thinking about/writing about this company as I have already spent an inordinate amount of time: *looking for a replacement oven knob after one of the movers broke it forcing a box through an area where it obviously would not fit *waiting for (and never receiving) a reply to an email regarding the unprofessional behavior and language of said mover *reorganizing and logically placing the boxes in our new house which were haphazardly placed all over *trying to decipher the illegible handwriting written on the clear packing tape which was obviously going to fade after a year in storage *researching glass and mosaic tile repairers for our one of a kind tables that were damaged in transit *looking (for weeks) for the hardware/legs of our bed, dining table and sofa *going back and forth over email multiple times to specify the number and size of bolts/screws needed to repair said bed and sofa, only to receive the wrong ones *waiting (do you sense a theme?) for someone to return with the right hardware, only to find that it had been placed in a bottom dresser drawer, "which is what the guys typically do" *shaking my head at the illogicality of that *throwing away the energy drink can left behind by one of the movers, which I knew with near certainty he would leave behind the moment he stepped in the door *waiting for (again, constant theme) and never receiving (again, a theme!) the additional hardware and boxes requested over multiple email followups But at least by wasting so much of my time, hopefully I can save you some of yours.

Bad

3 years ago

Jon I.

3.5

3 Reviews

3.5 SmartReviews Score

Find Compare Book Quality Removalists and Moving Companies

Muval helps you find quality removalists in Australia for moving locally or moving interstate Compare prices instantly and book online

Recent Reviews

3 bedroom house move from Brisbane to Perth. Staff were so easy to communicate with, easy to contact and followed through with their promise. Moved everything ontime as promised without a fault. Definitely recommend to others!

Excellent

3 years ago

Sira Z.

currently quoting a job with Muval - absolute 100% level of professionalism rather than talking to people driving and not paying attention. really happy with what is a bit of a headache trying to move interstate backloading making life much easier !

Excellent

3 years ago

Kate S.

3.7

2 Reviews

3.7 SmartReviews Score

Interstate Removalists Cheap Interstate Removals Australia

With over 21 depots in all major Australian cities 15K positive reviews we are the interstate removalist moving experts Call us today or get a quote online

Recent Reviews

I moved from a farm in rural NSW to a house in Tasmania, You Pack Removals took all the stress out of moving everything went perfect could not be happier with the service. All times and dates were spot on.

Excellent

3 years ago

Dave P.

3 Bedroom house, we moved from Sydney to Tasmania and then back to South Australia. You Pack Removals was very helpful. We especially want to thank Luzanne De Kock for helping us so quickly. You Pack Removals is an affordable, friendly and trust worthy company. If I ever have to move again, they will be my first choice.

Excellent

3 years ago

Johannes L.

3.5

2 Reviews

3.5 SmartReviews Score

Across Aus

Across Australia Removals offers interstate removal services Australia wide and can help you move safely no matter the size of your home

Recent Reviews

I moved my 3BR household items from Adelaide storage to Port Macquarie storage in February 2018. I was impressed by Gino's helpfulness and courtesy. True to their word, they uplifted on the due date and kept me updated with progress of the move right through to arrival in Port Macquarie. They outsourced to their counterpart, I think Five Star Removals from memory, who also treated me respectfully and with courtesy. The price was very competitive and I recommend their professional service to others without hesitation.

Excellent

3 years ago

Fran S.

I fell in love with a retro 60s kitchen on gumtree. The problem - I’m in Brisbane and it was in Adelaide. Trusting the seller was one concern, finding a trustworthy backloading courier at the right price another. I work in banking, with risk a large part of my role so this purchase both terrified and excited me. I found Across Australia Removals online, sent the dimensions of the kitchen and received a speedy professional reply from Gino. Not knowing anything about removalists I was anxious but he was super patient with all my questions. The seller was keen to get the kitchen out of their way so they could get on with their Reno so being able to confirm the pick up date upfront with them to ensure availability on the day and having the drivers contact details handy made this morning easier. So how did it end? Well the kitchen arrived on the day promised, the Gumtree pictures don’t do it justice - it’s even nicer than I thought and I couldn’t be happier with the service from Gino, Jason (the driver) and the Across Australia Removals crew. These guys could teach big businesses a thing about trust and personalised customer service. Thank you Gino and Jason for exceeding all our expectations and keep safe on the road. I won’t need another kitchen for the next 20 years :) but retro cupboards and furniture look out, I won’t hesitate to use your service again. All the best, Kathy

Excellent

3 years ago

Kathy B.

3.1

2 Reviews

3.1 SmartReviews Score

Home

Garden State Removals in Melbourne Australia offers affordable relocation solutions such as home and office removals module storage and packing services

Recent Reviews

I moved a 1 bedroom unit from Melbourne to Sydney (with a period of storage in between). They were incredibly punctual, got the job done quickly, and everything arrived in Sydney undamaged, and with a friendly smile (after carrying furniture up three flights of stairs). I could not recommend this team enough. They made what was a very short notice interstate transfer a little less stressful and were incredible accommodating and very well priced.

Excellent

3 years ago

Kirsten E.

A big shout out and thanks to Kevin and his team for moving us from Reservoir to Mickleham. The sensitivity and care with which the team performed the move, at a difficult time in our lives was greatly appreciated. I highly recommend Garden State Removals.

Excellent

3 years ago

Stephen08 V.

3.7

2 Reviews

3.7 SmartReviews Score

Man and His Van

Reliable furniture removalists you can trust Get one month free storage Man His Van Removals based on the Northern Beaches and serving all Sydney areas

Recent Reviews

We were moved by Man and His Van last year nd we had a really good experience. The guys were professional and worked so hard all day without any complaints, they were well mannered nd had upmost respect for our belongings and furniture. HIghly Recommended! Reliable, respectful, efficient

Excellent

3 years ago

Holly123 I.

Had a good experience with the Man and His Van guys moving my house recently. They arrived on time and got it done quick and were patient while I packed up a few things at the last minute. They were also friendly to my kids. Also very professional in uniforms and clean trucks. Fast, on time, friendly guys.

Excellent

3 years ago

Will U.

3.1

2 Reviews

3.1 SmartReviews Score

Vmove

Experience Professionalism Efficiency Local Moves Business Relocation Packing Storage Hire Plastic Boxes Other Materials V-move Removals

Recent Reviews

Well, I'll let the reader decide. Should it take 10 hours and cost over $1500 to move furniture from a 1 bedroom unit to our new home only 1.5km around the corner? Firstly, we were quoted over the phone for the 25cbm truck as per the options on the Vmove website. On the day the truck that turned up was actually a 19cbm and it wasn’t even Vmove, it was the company 'Two men and a truck'. This was not communicated to us beforehand and we would not have went through with the booking as I’ve seen the reviews for this company and they are not that good, also the smaller truck that arrived forced the movers to make two trips. Secondly, The movers were very, very slow. We had purchased 20 large additional moving boxes from Kennards in addition to the 30 plastic tubs provided, so our belongings were suitably packed. Considering they had elevators at both places and we arranged the move for an early start on a Saturday there was minimal lift usage at these times. They would disappear consistently from the apartment, sometimes we would not see them move things out (or in at our new place) for up to 30min at a time. I am still not too sure why it takes two “professional” movers to position and strap items into the truck. I witnessed them moving even the lightest of items on trolleys those of which could have easily been carried to make better use of time. Thirdly, they damaged our bedside chest of draws by putting very heavy objects onto of them whilst loading, something i believe would not have happened with an experienced mover. Lastly, and the real reason for this review. When trying to communicate via email a resolution with Vmove regarding the damage, change in moving company, exorbitant cost, and excessive time taken we were met with excuses and lies. Things like we were offered a ute to help move, the lift was busy and that we refused payment on the day and other fabricated falsehoods. Either the movers were not being honest with their boss or Vmove were not being honest with us, either way we were very disappointed. They did offer a $100 refund for the damage however we believe this was more of an insult than a truthful customer resolution. Suffice to say we will never use this company again and I wouldn’t recommend them to anyone.

Bad

2 years ago

GregRobb

V-Move helped me to move interstate from Sydney. We had a two-bedroom household with a bit of furniture and mostly personal items in around ~60-70 boxes. All went pretty smoothly. They were extremely punctual at the origin and destination of the move. V-Move did everything quick and professionally. The two movers were nice and friendly people.

Excellent

3 years ago

Torsten E.

4.6

1 Review

4.6 SmartReviews Score

SIRVA

SIRVA is a leading global moving and relocation services provider offering solutions for relocation programs of any size frequency and complexity

Recent Reviews

Moved from a Victorian 3 bedroom townhouse to a Queensland 3 bedroom apartment. All dates and times were met. Removal staff in Vic and Qld very professional, friendly and nothing was too much trouble. No damage and all boxes and packing removed. Would throughly recommend Allied Pickfords.

Excellent

3 years ago

Disgruntled L.

2.8

2 Reviews

2.8 SmartReviews Score

JET MOVE

JET MOVEs are done by professional removalists able to handle all types of loads JET Removalists JET MOVEs Jet Move Movers Jet Move Backloading Jet Move Backloads Jet Move Interstate Furniture Moves Jet Move Moving Companies Jet Move Backloading

Recent Reviews

I have not moved house for more than 10 years now, it seems always very stressful and scary, but this time Jetmove made all the difference: Coming on time, quick and efficient, two guys were very polite, also took extremely good care of all our furniture. Especially when I told them the new place I move into had steam cleaned carpet the day before and still wet, so both of them took their shoes off when they moved our beds in, I was most impressed: couldn't get my son to do that! and returned the jewelry was accidentally drooped off. The quick follow up after move is another surprise, they are truly a professional term, I have no hesitation in recommending them to my friends or anyone!

Excellent

3 years ago

Shirley Han

We used Jetmove to move our 2 bed house to a 2 bed townhouse approx 45 min drive away on Wednesday 27th April & we couldn't be happier. The men arrived right on time & right from the begining they put me at ease - they were very polite & took extremely good care of all of our furniture & belongings. The move was completed in the estimated time frame even though there were difficulities at the new house - there was no where to park & they had to move the truck; there was a long walk into the complex of townhouses & ours is near the back; they had to manoeuvre heavy furniture up to the bedrooms via a tricky staircase. This was by far the most stress free move we have done (and we have moved 9 times in the last 20 years !) I have no hesitation in recommending Jetmove to anyone looking to move.

Excellent

3 years ago

Sharlene H.

3.7

2 Reviews

3.7 SmartReviews Score

Home

Scottys The Movers offer local and interstate removalist services including furniture removals at affordable prices For a free quote call today on 1300 669 409

Recent Reviews

I used Scotty's yesterday for a short distance from camp Hill to Hawthorne. Bill and John worked very hard in the heat and took every care with my belongings. They wasted no time and got on with it and remembered all the instructions I gave them. Well done guys and you did well.

Excellent

3 years ago

Roger.arnaud.12 W.

I initially had some issues with the speed of these guys but the Managing Director called me and we reached a resolution. Their main focus is care for your possessions so if you don't want anything broken/dented/chipped these are probably your guys.

Great

3 years ago

Tommy B.

3.3

4 Reviews

3.3 SmartReviews Score

Recent Reviews

We had 2 trucks full of stuff moving down 21 stairs and the team at Access Removals were absolutely amazing. It started from dropping us 60 boxes and the team that arrived on the day were positive, and worked really hard throughout the day. We were so impressed we gave them a tip because we felt they went above and beyond helping us get to our new place.

Excellent

3 years ago

Annem N.

I recently used Access removals on recommendation from a friend who also used them and was extremely pleased with the service. Chris (head muscle) was extremely responsive to all my questions pre move and made the whole experience a painless one. Chris and his team packed all our belongings the day prior the move (an unbelievable 90 boxes) and was unbelievable in how precise the packing was. The day of the move was so painless with the team arriving on time and getting through all the moving with no issues. The team pulled apart our beds and tables and put them all back together at the end of the day. Chris also picked up the empty boxes several days after our move and deposited the money for these boxes into our account immediately. Hopefully we won't be moving any more but if we did we would certainly use Chris and the team at Access Removals again. Thanks boys

Excellent

3 years ago

Sonya I.

2.7

3 Reviews

2.7 SmartReviews Score

Removalists in Melbourne Removalist Company Melbourne Victoria

Asky Moves is a Leading Removalist Company in Melbourne The Best Movers in Victoria offering 247 Removalist services Contact us Today for Free Quote

Recent Reviews

They charge by the hour so the two guys did everything they could to stretch out the time. My friend and I did most of the work while the two guys smoked-a lot. They broke furniture. When I called the office the next day they took my phone number and never answered the phone to me again. Expensive and very shoddy. Never use them

Poor

3 years ago

Angela S.

I used John and Yang these two guys, they are really fast and adept. I thought moving all my belongings would take much longer as I had too much staff and moving them to the truck from my apartment room would be many trips. But surprisingly they were so quick, they were experienced and knew what to do better than me, finished moving all the staff using a big trolley only for two rounds, no wasting of time at all, and they knew to be cautious when moving some certain fragile staff, very professional. Along the way to my new address sitting in the truck as I don't have a car, I quite enjoyed talking with these two easy going guys. The whole experience made the house moving seemed much easier and saved me lots of efforts, would 100% recommend them.

Excellent

3 years ago

Chris W.

2.4

4 Reviews

2.4 SmartReviews Score

Moving With Sam

Moving With Sam the home and office furniture movers and removals experts in MelbourneTop quality moving service Reliable and Stable Crew

Recent Reviews

I moved 3 bedrooms house Laverton to Trugnina movers arrived on time a did a great job Jag was very helpful on the day very strong guys as they finish job only in 4 hours Thanks to moving with sam

Excellent

3 years ago

Stieve T.

I moved from Caroline Springs to bendigo movers arrived on time packed everything well in the truck and was really happy with their work. Awesome job thanks to moving with sam

Excellent

3 years ago

Lol U.

3.6

4 Reviews

3.6 SmartReviews Score

Recent Reviews

We recently relocated from Canberra to Sydney with Leader Removals & would highly recommend them! We have moved many times over the years with Defence postings and this was the most seamless, professional & easy move we have had thanks to the professionalism of the hard working team at Leader. Many thanks Jimmy, Michael & Andrew for all the care, friendliness & professionalism you displayed throughout our move. Kind Regards, Mia & Shane.

Excellent

3 years ago

Mia D.

We have moved several times in the past few years but Leader Removals stand out for their professionalism, the helpful, friendly staff and the quality of the service we received. I would recommend them to anyone who would like a hassle free, careful and competent removal service. Thanks to the Fantastic Team at Leader who made my move the easiest and most stress free I've ever had. Good Value for money. The weren't the cheapest or most expensive but definately the best! I can't fault them, the service I received was first rate.

Excellent

3 years ago

Audrey34 Z.

3.4

3 Reviews

3.4 SmartReviews Score

Home

Richard Mitchell Removals is a well know Adelaide Removaist specialising in Household and Furniture Removals Office Relocations and Self Container Storage

Recent Reviews

We have moved with Richard Mitchell Removal locally now twice and interstate once. The service we have been provided is excellent, The staff both office and the removalist could not help us enough. They were very professional and treated our goods with respect. We have since recommended Richard Mitchells to serveral of our friends who have had the same experience with them. Very experience and professional service

Excellent

3 years ago

Gordana Adams

Colin organised our move over two days, involving three trucks and two separate destinations. The two teams were simply the best! Fast, efficient,helpful and cheerful and well priced for such an excellent job. We have moved several times over the years and can say unequivocally that if, heaven forbid, we ever move again, it will be with this very professional company.

Excellent

3 years ago

Sandy. C.

2.4

3 Reviews

2.4 SmartReviews Score

National Moving

National Moving backloading interstate furniture removalist services across Australia We service all cities towns regions Get a quote today

Recent Reviews

We recently moved from Nsw to WA the ladies from the office were really nice and price was very reasonable. Pick up went pretty well except for 2 frames the one of the guys broke. Delivery was another story, l had an eta which wasn't met and had to ring for updates no-one bothered to update me. Finally we got a call that our furniture would arrive at this particular day and time we sat at home all day the started time came and went noone came tired to ring one the guys that was going to deliver he didn't answer his phone. Rang the head office was told the guy will ring us in 30min that was at 3pm we waited for that phone call till we went to bed. The good were finally delivered the next day everything was in place expect for a few items with dents.

Bad

3 years ago

Chips O.

I was relocating from Sydney to Brisbane. All staff, from customer service to drivers, were very friendly and helpful. I'm not a native English speaker, but we communicated very well! The drivers were punctual and called me ahead to confirm the pick-up/drop-off time. Also, they provided temporary storage in Brisbane at a reasonable price.

Excellent

3 years ago

Wei G.

4

4 Reviews

4 SmartReviews Score

Adelaide Furniture Removalists

Moving Soon Get your BEST Quote by Adelaide039s Friendliest Most Trusted and Reliable Removalists - No Damage No Sub-Contractors Stress-Free Guaranteed

Recent Reviews

Hired Complete for a move recently, they recommended that it be done very early in the morning, based on parking restrictions at the destination, as long as I was happy. It was a hot day and my new house is 4 floors, with narrow stairs, but the guys were professional, friendly and careful, both with my furniture and the walls and doorways. My move was completed and I was in my new home by 9am! I can't speak highly enough of Complete and have been recommending them to everyone. I had read some of the older reviews, but having had some staffing changes since the bad reviews were posted, I thought I'd try them. I'm glad I did!

Excellent

3 years ago

Ella X.

Under adverse conditions of 37 degrees and a hot northerly two guys managed to pack our belongings (a large 4 bed plus large shed), many of which were extremely heavy with many plants, in a very professional manner. I was stressed - they were not. So helpful. When we arrived the next day at the new property off it all came with no problems whatsoever. I would have no hesitation in using this company again.

Excellent

3 years ago

Fair Lady

1.6

3 Reviews

1.6 SmartReviews Score

Recent Reviews

Express Removals have moved me several time over the past 3 years and once again I was very impressed with their service. They were on time and very helpful placing and re arranging furniture in the new house. They still charged the same rates as 3 years ago ?? Dont know how they do it :) Inexpensive, reliable, proffesional

Great

3 years ago

Marcrrr K.

So I hired this company to move my 3 bedroom house and takes 8 minutes from my old house to the new one. As soon as they arrived it was like slow motion. They were rude and tried to charge me extra. I would NEVER recommend this company to anyone.

Bad

3 years ago

Sunshine U.

2.3

3 Reviews

2.3 SmartReviews Score

Millers Moves

Local country and interstate removal and fragile freight specialists We offer extended services including packaging supplies and storage solutions

Recent Reviews

I recently used Millers Moves in Victoria to move my toolboxes to WA. It took 3 weeks to get the boxes to my place of work. I dropped them off on a Tues, was told they would leave for Perth by weeks end and then be at the address of delivery in Perth between Tues and Thurs. The next week i was in Perth on the Wed morning and before i left for site i rang Millers for an update. Damien hadnt put the toolboxes in the previous weeks container. They had put more significant clients ahead of me and now i was going to have to wait at least another week. I went to site, spent a week with no tools..then chased up my tools again. Apparently they were in Perth and were due to be delivered to the delivery address in Perth on the Tues ...thats now 2 weeks since i dropped them off. They were not delivered. I chased up again on the Thursday and found out the Perth end of the operation had also reneged on delivery and placed another large client ahead of me. Come the Monday...17/3/14....we had to actually pick the toolboxes up ourselves. I got the tools today. Thats 3 weeks. Finally...to rub salt into the wound, on the Monday the owner of Millers Moves stated she would give me a full refund, but come Tues when i chased it up...she reneged and offered only a 50% refund. This company is unprofessional, incompetent and an abomination. Dont not use this service.

Poor

3 years ago

Dissappointed M.

I used Millers Moves recently from Melbourne to Perth and can compare them to Allied Pickfords whom my parents used years ago to move from the UK to Australia and Grace Removalists who I used from Perth to Melbourne 2 months ago. Both great, nearly perfect compared to Millers Moves! I called the Melbourne branch to ask for a quote only to be told that I had to use the massively under developed (but not confusing) website interface to enter my items. Some items I had were not even listed and it was very brief with other item selections. I received a short email informing me of the quote price, no inventory of my items, no breakdown of any kind of their services. I then had to wait for a call from the logistics guy to arrange a pickup date/time which I got the day before pickup. 3 hours later than arranged they arrived for pickup (lucky I had nothing organised)! The guys who came to collect my furniture were very heavy handed and quickly moving through the boxes, no care taken. My TV, in it's box was literately pushed out the door!! =2 weeks pass= (expected delivery date was met but time was 2 hours over) My boxes were all damaged, these were the same boxes I used 2 months earlier with Grace and they were all fine. My TV box has clearly had the edge of something solid and heavy land on top of it. I now have bent steel legged dining chairs and 2 tables which were wrapped in thick woollen blankets arrived with no blankets around them and have been dropped in the corners or scratched! Very very very unhappy with the way my belongings were handled! This company is let down by it's men on the ground and the unknown mystery of what might happen in transit. Pay the extra people, Grace was $500 more expensive to move from MEL>PER than PER>MEL. I should have just paid it! not exactly cheap, poor admin in general, quick and inconsiderate, took wool blankets

Bad

3 years ago

Zabberdoo A.

3.1

2 Reviews

3.1 SmartReviews Score

Affordable Sydney Removalist Service - We Move Sydney

We offer a premium and affordable Sydney Removalist Service that will suit all of your relocation needs and expectations no matter what size of the job

Recent Reviews

It has been more than two months since I submitted an insurance claim for damages caused by this disgraceful company and they have failed to even contact me. Very disappointed and would never recommend them. I will be escalating my claim and taking legal action now.

Bad

3 years ago

Feedback V.

I had booked their removalist to move my apartment within eastern Sydney suburbs. I had a very pleasant experience. I will start off to say the website is professional and easy to use, the phone manner with the consultants in the office are friendly and helpful, and the team that came on the day to do the move were amazing. Guys were on time and worked very hard. They wrapped all my furniture items and took proper care and I had NO furniture damages!!!! They actually rang me after the job was done to get my feedback on their service and I really liked they they follow up with customers. I have already recommended to family and friends. Would definitely use them again.

Excellent

3 years ago

Stephan L.

2.8

3 Reviews

2.8 SmartReviews Score

Affordable Interstate Backloading Services

Both dedicated removals and backloading services Contact us now for a no obligation free backloading quote We offer cheap moving alternatives at Excellent furniture moving prices long-distance backloading removals affordable and reliable Interstate Removalist Cheap Interstate backloads Backload Cheap Quote

Recent Reviews

I use the backloading company just this month it was the worst decision that i have made they took $1200 out of my account and said 7 working days that i would receive my goods, 2 weeks went by so i called them to see what was going on as they they did not bother to call me to let me know what was going on!! When i called they had told me that my stuff was still in melbourne and that it should be here in another week as i did not have a fridge or washing machine because it was meant to be on there backload i was stuck eating take out and spending a lot of money on going to the laundry matt all the time. So another week passed and i still had not received my stuff so i called again and they said another 5 working days!! So i asking if i could at least get my labelling cost for free as they insist you buy labels that they put on so they don't loose your things which was only $104 but they wouldn't even give me $50 back they were rude and did not care about the fact that i had to live off take out! So i paid for my labelling and when i have unpacked everything i am now missing my laundry basket all my pots and pans!!! Plates, bowls and cutlery!! I would never recomend this company to anyone!!

Poor

3 years ago

Ammi T.

I organised my minimum space load to be picked up from Melbourne and delivered to Brisbane (pretty common route I think). Anyway, they were correct about the phone call the night before, however it came at almost 10pm at night after I had already gone to sleep, so they decided it to be an excellent time to call my back up person (who has babies in the house). He informed my mother that the truck would be there at 11am but the truck came at 9.20am and I had to rush and get things packed because they had to keep moving. Nobody even told the pickup driver that it was an 11am pickup. (Where is the communication???!!!!!) They had no respect for timing or people's personal schedules and still don't. It's now been 2 weeks in which I received no communication from them. I had to phone them (on Friday) and ask for an update, to which I never received the call back. I had to take more time out of my day on the following Monday to follow up on my request so I could work out when they would be here so that someone was home to receive the goods, I had to make ANOTHER call to the delivery driver at 12.50pm. I asked him what time he would be at my address so that I could ensure someone was home (because it was getting pretty late) and because I had already stressed to the receptionist for the company, and then only now have I been informed that they only provide 1 hour notice on the day. And when I reminded them there is a baby that is sleeping and they aren't to come then because the baby needs to sleep. They didn't care, they stood by their 1 hour notice time and would not compromise at all! I've already waited the full 14 days they said it "may" take. And then I have to follow up on my stuff myself. I understand it's a "backloading" company. But I think the following is vital information to be told before you decide to trust this company with your personal possessions: - The truck waits until it is completely full before it leaves the depot and comes to you. And once it has left the depo, it can pick up and deliver at any point along the way to your place. Delaying the whole process without compensation or communication. - The company allows drivers to call customers after 9.30pm at night. - The company will not communicate with you during the transition. The only communication you get from this company is if they want to charge you more because they under quoted. Or just the phone call the day before delivery of goods and then one hour before your good are delivered. This company shows no regard for customers schedules, they have a lack of customer service and the drivers speak to you unprofessionally and literally have no clear information to give you. I can not stress enough, find another company!! You will only feel stressed out and frustrated using this company.

Bad

3 years ago

Tim B.

2.1

2 Reviews

2.1 SmartReviews Score

Recent Reviews

3bedroom house, short distance, went 2 hours over, not an honest person, made promises but didn't keep them, charged for himself who sat on the phone for the most part, wanted to charge for there 1/2 lunch break, wouldn't recommend him.

Poor

3 years ago

Olska J.

I was moved last weekend by [name removed] from APR. [name removed] was very nice on the phone and said he had insurance. After checking two other companies they seemed the best. When they arrived both the guys shook hands with me and my partner which was nice. I directed them upstairs to my apartment and warned them there are lots of steps (approx 30 in total). [name removed] had asked me to pack the boxes so small boxes were heavy. The only boxes I had were larger so I half packed them with books and other half with bedding or dvd's (my partner and I had lifted them the previous night together ok). When I directed the guys to the boxes (10 in total), which were all packed and stacked in the living room they started to take them down when [name removed] forced me to pick up a box and carry it down the stairs. This kind of puzzled me as I was the one paying them $120/hr to move my stuff. At the bottom of the stairs he aggressively said '' I told you not to pack the boxes heavy, how do you like it'. I was shocked and then went back upstairs. Another 10 mins went by and [name removed] asked me 'are you recovering from illness or something?' This appeared to be his attempt at guilting me to do his job. Another 20 mins went by and [name removed] asked my partner to help carry the empty 4 foot fish-tank. My partner refused and said to ask his workmate to help. So overall this was not the best moving experience of my life. City Move were much better the last time i moved. They didn't complain and didn't try to force me to carry stuff. Seriously if you don't like lifting stuff, don't be a removalist! The only reason I'm giving it 2 stars and not 1 is cause his colleague was polite and actually did his job! One of the guys did their job and was polite. Overall bad service.

Bad

3 years ago

Shadebuster F.

3.9

2 Reviews

3.9 SmartReviews Score

Optimove

Hire the best removalist company in Brisbane We offer premium moving services in QLD Get a quote for worry-free removals Call us on 1300 400 874

Recent Reviews

One room move to storage facility 15 km away. Cost charged was more than twice what they quoted. Will never use them again. Very poor form. Please do not engage with this company.

Poor

3 years ago

Dan K.

I booked Optimove based on the reviews which were all five star. Seeking a professional service l booked Opti move based on the reviews. At $150 an hour the two men were rushing as they wrapped everything in layers and layers of plastic wrap . This was extremely time consuming as the hours ticked by my relatively small furniture move was becoming expensive three and half hours in and everything was still not in the truck . Then before l knew it they were off and l could see they had left the washing machine . l Rang the company and said l was not going to pay for the double up of time for them to return and pick up washing machine. This they said was my issue not the Removalist’s but agreed it was a lesson to be taken into account . Had l have known about everything being wrapped in plastic l would never have hired this Removalist company . In a time when the environment is in crisis and plastic over use is so clearly wrong . By the time the truck got to the destination we were 7 hours in and l advised the drivers my budget was spent of which they ran to place everything in the garage. Which for three women one 95 was just an added stress to an already stressful situation . Once the clock stopped l paid 1138 dollars just to get this done and ticked the boxes excusing the company of liability , it was when l went inside l saw the dent in the new Electrolux fridge . I rang and emailed the company who took no responsibility and completely deflected everything l said To sum up, an expensive super stressful experience of which we should have been compensated for the damaged fridge which was not wrapped in plastic ??? (And this was with us taking five full car loads and leaving the store ruin which had many boxes and items )Whereas something cheap and worth nothing was wrapped in three layers. The workers were trying to do the right thing literally running whilst they wrap everything in plastic . This is the companies fault and issue When the furniture should be just wrapped in blankets and taped. All this plastic wrapping doubles the time and hourly rate for the company .

Poor

3 years ago

Nellie J.

1.7

3 Reviews

1.7 SmartReviews Score

National Moving Company

Worry-Free Interstate Removals Australia National Moving Company offers fast and reliable removal services at any point in QLD Get free quote now no hidden cost

Recent Reviews

Moving a one bedroom apartment during my holidays I was strongly advised by this company that they could meet my time constraints for Wednesday pick up and Friday delivery Albury to Port Macquarie. I drove to Albury on the Tuesday to arrange the furniture and await pick up time advice for the Wednesday. Waited, waited, finally I called to check. Advised not picking up Wednesday. Should be Thursday. Thursday the truck arrives and I ask the driver what time they will be in Port Friday, he advises probably Tuesday for delivery, Not being one to shoot the messenger I email the office to tell them I am very upset by the delay as I have to now drive my car load to Port Macquarie, unload, drive back to Sydney for weekend commitments and also hope my employer would extend my leave. The Office calls on my return trip to Sydney and tells me that delivery is now due on the Sunday (but only if I pay the full amount due by end of business, which I do immediately) On Saturday I email twice and try calling to confirm the Sunday delivery but get no reply, I have no choice but to leave very early Sunday morning and hope the truck arrives, another day wasted sitting in an empty unit, finally at 6pm the driver texts to say they will be there Monday, I tell him I was told Sunday by the office and he confirms that they didn’t even contact him. Monday the furniture arrives with several items damaged. What can I say? Never again Mark

Bad

3 years ago

Mark E.

I recently used the National Moving Company for an interstate move, using the backloading service. This is not the first time I have used a backloading service and so understand that my furniture was very likely to change hands along the way and that I would need to be flexible on the pick up and delivery date. The National Moving Company quoted to me an approximate pick up window and an approximate delivery 1-2 weeks following pick up and as a result I made arrangements for my work and other commitments to be home for the movers for pick up and delivery. The pick up was early by about 24 hours and I made sure I was there and things were as ready as possible for pick up. At the other end I had made sure to take time away from work as well, however when the end of the quoted window approached I contacted the company for an update and was advised that the delivery time was pushed out by a further week. Given the quoted time I considered this a significant delay- I had made time for 4 days outside of the estimated delivery time to be available, but this was not sufficient given the new estimated delivery. I was not satisfied that the communication about the delays only came after I contacted the company and that the responding attitude from the customer service representative [name removed] seemed to be defensive and that they had almost no information about the delay allegedly caused by a recent train derailment, which in my mind did not account for a 1-2 week delay that was currently being experienced. My items had been picked up from Rockhampton 2 weeks ago and were still in Brisbane after all this time while I was in Melbourne. Furthermore, upon delivery of my items in Melbourne the delivery team didn’t have my address despite this being provided to the company weeks in advance, leaving me to wonder what immunisation (if any) they have with the guys on the ground actually providing the delivery and pick up services. I raised a formal complaint with the company in writing and received an email providing no further information or resolve. I requested a partial refund and outlined a window for contacting me to resolve the complaint. It has been more than a week (9 days) since my last contact with the company in regards to this complaint and I have followed up with them for a response, which still has not been received. There appears to be no responsibility from the company to actually ensure they deliver the service that had already been paid for to the customer. I would advise against using this company for your move as the shift in attitude and zero responsibility from the customer service team was really hard to deal with amidst all the other stress of moving and the delays, it was an additional layer that was not necessary. Additionally, any company who does not seek to respond to or resolve customer complaints is not a company worth utilising for your business.

Poor

3 years ago

Scarlett E.

2.4

3 Reviews

2.4 SmartReviews Score

OZZIEE Movers

Find Australias best Removalists - Your one and only destination for all sorts of removals and related services Ozziee movers is one of the Finest and Choicest Removalists all over Australia

Recent Reviews

Like the previous review by [name removed], I booked a 10 tonne truck a month before the uplift date and I got 5 Tonne truck on the day. Talking to a customer person on the phone, was rude and non professional. Even the truck driver admitted that this happened a few times to him in the past as to be sent for a 5 tonne job to find out that it's a 10 tonne job. I cancelled the job with them because they where rude and broke their agreement and found another company costed me twice as much as I would have paid as the job was completed in 2 cycles because there was no 10 tonne truck available that day

Bad

3 years ago

Amgad F.

I moved to standard two bedroom house and I was told the cost included insurance. Several items were broken including a TV screen. When the movers left they made me sign a sheet and pay the money. When I asked to make a claim, they said that I could not claim because the sheet I had signed when the men left stated all goods were in perfect condition. So there is no possibility of claim as this was the terms of the insurance. Apparently I was supposed to make the men wait until I unpacked 30 boxes to check it that every item wasn’t broken. This is ridiculous as I would’ve had to pay them and it would’ve taken hours.

Bad

3 years ago

De W.

3.4

5 Reviews

3.4 SmartReviews Score

Hire A Box

Boxes from only 218 Free Delivery Top-Up and Pick-Up Convenient Moving Packages Same Day Delivery Available Packing and Removals Service Too

Recent Reviews

Still waiting for steeL hangers for 4 port-a-robes that cost me $85 2 days and 2 follow up phone calls after. Very disappointing. Delaying the packing process. Increasing the pressure.

Poor

3 years ago

Leanne F.

Product .... Fantastic Customer service .... Fantastic Had a very nice 45 minute convo with Rob fantastic & interesting human!! Will defenetly recommend

Excellent

3 years ago

James D.

2.3

3 Reviews

2.3 SmartReviews Score

udget Trucks

Great truck hire and rental rates at over 190 locations throughout Australia Moving vans utes 4WD refrigerated trucks for business or personal use

Recent Reviews

I hired a truck from Budget in Hoppers Crossing not once, but twice in the past few days. I was originally meant to move house on Friday, but a screw up with the bank delayed that til Monday. As a result, I had to return the truck early and they gave me a discount for returning it early and I explained my situation and they gave me a discount on the second booking, meaning they did everything in their power to make my inconvenient situation as good as they could, even though it wasn't their fault and they had no obligation to help me out. Thank you to Ashley/Ashleigh from Budget from really helping me out and going above and beyond.

Excellent

3 years ago

Zubat D.

We had been using Budget in Artarmon every week for the past 4 years! All these years we had only once scratched a van and of course we accepted to pay around $300 for repair. Now they took $1,597 without any authorisation and discussion for a scratch we never did and they say it happened during our booking 4 weeks ago. We cannot accept this behaviour and definetely cannot accept a scratch we never did. And they took all these money without letting us know. We are sorting the matter now with Fair Trading!

Bad

3 years ago

Chris S.

4.3

3 Reviews

4.3 SmartReviews Score

eLogX

Shop Anywhere in the USA and we will ship your parcel to your doorstep anywhere in the world

Recent Reviews

A couple of years ago, I ordered products directly from the US, including an imitation-leather tablet cover. By the time it got to me, I had to pay extra for what customs thought was a leather item - and there was little I could do about it. I then found eLogX.us. Their customer service is extremely personable and helpful; their online systems are state-of-the-art, keeping me on top of all of my items shipped from the US; but above all, their knowledge and expertise in logistics around the world gives me peace of mind.

Excellent

3 years ago

Mike

Great way to ship goods from the USA to South Africa. Also very easy to use.

Excellent

3 years ago

Greg Payne

3.6

2 Reviews

3.6 SmartReviews Score

Emballage - Stort udvalg af billig emballage - 14 dages fuld returret

Alt i emballage hos Emballage-Shoppen Stort udvalg af papkasser kuverter poser tape indpakning mm Kb billig emballage med Danmarks bedste service

Recent Reviews

We are very pleased to give 5 star to Henrik Lenz Nissen for his professional service. He took his job very seriously and he is a good listener and honest adviser.

Excellent

3 years ago

Ghezai

My review is not based on something I bought, but something that I tried to buy until I realised the shipping costs of 85 DDK for about 1000 pieces of silk paper. I thought it was a mistake and contacted the company. The communication with the sales person said that that was their price. I suggested that they should find some better shipping deals. They wrote that the regularly looked at that. Perhaps they should find someone who can make deals for the company :-D When looking at shipping cost for the same product at other pages, the shipping for the same type/amount of product up is like this: Grafical: 69 DKK Jakodan: 49 DKK Ensig: 47 DKK The end of the story is that I did my purchase elsewhere.

Poor

3 years ago

BAKAOS/ Barbara Kaad Ostenfeld - unique doodling

3.2

1 Review

3.2 SmartReviews Score

Recent Reviews

I have been using Emerge for a few months now and I have had no complaints, even the representative I deal with is phenomenal on his follow up and follow through.

Excellent

3 years ago

Angie

3.8

13 Reviews

3.8 SmartReviews Score

Intui

Airport transfers - low-cost 247 Online transfer booking services Group or private car shuttle or minivan transfer economy or luxury Book now

Recent Reviews

The travel agency through which we booked the stay,( 6 months ago ), also provided the transfer from airport to hotel and return through this company. The transfer from the airport to the hotel was OK, but for the transfer from the hotel to the airport, despite the reconfirmation a day before, at the time of the transfer no one came. I called the emergency number and finally sent an UBER, who didn"t know anything about booking,but who was very kind and we arrived in time to not miss the plane. The price for UBER was half as much as it was paid by us. I do not recommend this company.

Bad

3 years ago

Kun Cornelia

I haven't actually travelled with them yet but have my booking in 2 days. My flight has been delayed by 9 hours and the local taxi is fully booked for the revised time. Within minutes of sending Intui an email they organised another transport for me. Great service!!

Excellent

3 years ago

Shaba

3.4

8 Reviews

3.4 SmartReviews Score

Envelopes

envelopes commercial coloured mirror finish envelope printing metallic foil padded bubble bags boxes postal packaging - Envelopes Ireland

Recent Reviews

It was my first order of envelopes from Envelopes Ireland. It was very easy and clear to order what I was looking for and very prompt in processing the order. Excellent value and good quality products!

Excellent

3 years ago

Rachel, Send1Frame1 owner & designer

Worked out fine ordered envelopes they arrived 3 days later direct to customer and they were very happy.

Excellent

3 years ago

Customer

3.4

2 Reviews

3.4 SmartReviews Score

ePenny

ePenny Logistics is a removal company in London that provides first-class man and van same day courier removal services throughout London UK

Recent Reviews

Everton he’s been very helpful and polite defo a 5 stars treatment!!

Excellent

3 years ago

Lorella Narcisi

After having a HORRENDEOUS experience with another van company (AnyVan) who botched my delivery time slot, had a driver who wouldn’t speak to me but only via his colleague (who did all the lifting, even though I paid for a 2 man service), and then delivered my items to the landing (instead of the floor up which I had booked)... I got onto google at 15:15 pm to try salvage the day and get my move completed (the other van also refused to take some items outright even though I had email proof for paying an additional charge for this because it didn’t register on their system. Long story short - I booked with ePenny, had the driver help me carry and load everything up to my flat, had a lovely chat & lift to the new flat, and got an additional 10% discount on future trips. Can not recommend highly enough. Patrick, Chris - thank you for saving the day.

Excellent

3 years ago

Ola Podgorska

4.3

4 Reviews

4.3 SmartReviews Score

Espacar

Cheap car hire in Malaga Estepona and Gibraltar Book online and pick up your car at Malaga Airport or Malaga Train Station Check out our Latest Deals

Recent Reviews

Excellent have used esparcar for many years , no one better , I hope they open an office at Jerez airport now easy jet fly there

Excellent

3 years ago

Elizabeth Dwyer

We rented for one week whilst in Estepona. We found Espacar to be flexible and efficient. They dropped the car at the time and place arranged and then were there on the dot when we dropped it off at a differerent place. The car was nearly new and very clean with half a tank of petrol. We were very impressed and will now use them every time we visit the area. The insurance policy was included in the price and there were no hidden extras. Having hired many cars in various countries - we found this company competitive and we would thoroughly recommend them.

Excellent

3 years ago

Fran

3.8

9 Reviews

3.8 SmartReviews Score

Europacco

With europaccocom you can easily and inexpensively ship parcels all over the world picking up the shipment is included in the low price

Recent Reviews

Disgusting ! Seems like they randomly ask you more money ! I sent two identical items, one in August and the other in Semptember with the same dimensions (pinball machines) and one they asked for more 96 eur ! Actually, the last pinball (the one which I was asked for more money) even weights less and is smaller!!! They response by e-mail was solely to say that the dimensions were not what I had input in the system... well they were the same in both cases....

Bad

1 year ago

FracaXixas

They lost my package. I started communication regarding finding the package. They asked for a list of items inside, I sent and then the silence. I waited for a week and asked if there are any results. And got an answer - We didn't not start the investigation yet, we are waiting for your email where you would say "start investigation". REALLY?! Is it a joke? They were aware the package is missing and no one was searching for it for a week! And I still don't know if they find it or not.

Bad

2 years ago

ViktoriaDudka

3.9

4 Reviews

3.9 SmartReviews Score

Removals Bristol Removals Storage Company

Excalibur Removals Bristol Offering Quality Removals Storage Services in Bristol the Surrounding Areas Low Price Promise Tel 01275 810 105

Recent Reviews

Andrew and his team performed an excellent removal for us on the 24th July. We had a lot to move, some of it very large and awkward but the Excalibur Team were undaunted... Polite, punctual and hard working - what more can you ask for?!!! Would definitely recommend. Many thanks, Jo and Roger Marsh.

Excellent

3 years ago

Jo M

Andy and his team at Excalibur are truly fantastic. From the initial visit and quotation right through to the last box being put in the correct room everyone was happy, funny, well presented, very polite and most importantly honest! I can not recommend Excalibur Removals enough.

Excellent

3 years ago

Ash

4.1

21 Reviews

4.1 SmartReviews Score

Global Shipping Experts Excess International Movers

Excess International are world experts in global shipping We039re an international moving company with years of experience with air road and sea courier

Recent Reviews

Only had small shipment from New Zealand 5 boxes and 1 guitar but they still kept me informed by e-mail as to how shipment was progressing kept in touch when delivery would be made.Very good.

Excellent

3 years ago

Dougie Burns

Used Excess International to assist with our move from UK to Australia. They have made this process so easy for myself and my family. We were a little nervous with the process before we met with Excess International. Once the estimator came out all our nerves were put to rest, all the staff that have assisted have been so friendly and professional. Would recommend them with any move without a doubt. Customer ID 2062196.

Excellent

3 years ago

Tara Isaac

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