Yard & Patio

I ordered a grill from bbqsgrills.com and they reached out quickly to let me know the grill I had chosen was not in stock in the US. I had the option of changing my order or waiting a little extra time to receive the one I purchased. I decided to wait since the cost didn't change. Unfortunately, Covid 19 hit shortly after and the shipment was delayed. bbqsgrills.com communicated with me around the situation and the grill and accessories arrived in perfect condition. If it wasn't for the pandemic, things could not have been smoother. Thank you for the communication!

Ordered 19 heavy duty panels at 11am and they were delivered the same day by 4pm!Very well made panels and superb service!Highly recommend this company for your fencing needs!

Recently purchased 22 fence panels online from East Coat Fencing. I am over the moon with the quality, price & delivery times. The staff were helpful from the online teams to the office staff & deliver driver.

The awning was made and delivered in a very timely manner.It was not an easy install for myself due to the fact that I had 2 different roof pitches I had to deal with but the hardware that came with the awning made the install less difficult.If you are somewhat handy and can find at least 2 other helpers to lift the awning into the brackets, you will have the satisfaction of knowing that this is really a DIY project.

It is a very stressful situation to give your order because you are afraid if you make one tiny wrong measurement the new awning won't fit when it arrives and you have already spent $500. So videos SHOWING how to measure the awning (vs just telling us in words) would reduce our stress level greatly. SHOW don't TELL is always a stress reducer! Second you SHOULD have videos on how to install awnings. Or at least links to youtube videos that show this for different manufactures (with disclaimers) but you would have to monitor links weekly or so to make sure none get broken. The quality of awning was great and arrived on time and was packaged perfectly. I am very impressed with the whole operation (except above) and had no trouble installing the awning BUT I had to do tons of research on line to find our how to install before I could buy from DIY. So got discouraged and tried to hire it done but no one in my area actually would come do it so I went with DIY. So people at DIY you need to lower the anxiety of a purchaser so they will order from you instead of giving up and getting someone to do it. Actually when installing it we ran into a hitch. The back roller was installed in such a way at my house that the cord would not slip in--you couldn't get to ends because of obstructions (unless you wanted to disassemble it and take it down). The existing one had been done with Velcro on tube and on fabric. We reproduced this method (they now make a very good Velcro that sticks to the fabric--don't have to sew it on like the one I took off did), which worked great. However the joke here is it took 3 PhD Engineering professors 3 hours to do it--perhaps beer prolonged!

James, Joe, and Rachael were the installers of my awning. I was extremely impressed by their professionalism, workmanship, and just their general demeanor from the start of the installation to the finish. Whenever there was a decision to be made, they always asked how I wanted it done, rather than just doing it without my input. Before they turned on their radio, they asked if it would bother me if they played some music. The music was never blaring. Before they left, James familiarized me with all of the workings of the awning and made sure I knew how to operate it. The three installers worked extremely well as a team. There was no arguing or inappropriate language being used. Once finished, they cleaned up everything and I didn't have to police the area for left over debris.

Our first meeting was March 17th the day of the COVID19 lock down. Our shade was delayed because of the factory shut down however Peterson Canvas kept us informed, as soon as the factory reopened they let us know. Even though we had the delay we love the Eclipse Shade it was well worth the wait. Thanks to all involved along the way.

I had a very fast delivery ( the next day)

I have used first fence twice now and both times with problems the first time was the damaged product which was caused buy bad handling with the product sliding around in the back of a flat bed lorry this took two more attempts to get a undamaged product the second purchase there was a problem with the delivery I was away when delivered I got a text and explained the yard they trying to deliver to shut at three o'clock I then got a email saying delivery had been made when I got back went to pick up fence but it had not been delivered at all I rang first fence and to be fair the lady found out where the delivery had gone wrong and sorted it out but this still ment idid not have the fence the day I needed it but the product was fine.

Delivered less tha 24 hours after placing order.

Great service came in one day!

After going through the set up as per instructions and using the tiller for 15 minutes, it would not re-start. Everything was tried but no good. Any suggestions?

They sorted out my problem with a faulty battery or charger it took a while but it's all good now

Not great still not received item that was brought 27th should of been delivered yesterday

First class service this company keeps my chainsaws going every day of the week

Received a confirmation email stating my order had been dispatched then received a email the following day stating the goods were not in stock for a couple of months.

I ordered the artificial grass on the 7th of April and haven't received it yet (today is 24th of April) and have no idea where it is, or when will I be receiving it. I tried to contact them over the phone and no one picked up. Also sent an email to customer service with no answer. Terrible customer service!!!

Easy to order product online. Grass looks grey. Discount codes found directly on website. Grass looks good. Pegs to install weren't great - as soon as hit will hammer green colour disappeared and metal visable

Completely useless service and rude customer service. Only ordered because I was told I’d receive a specific delivery date due to the large order I was placing and delivery would be direct by this company, only to receive an email stating completely different and no delivered date. Called to resolve and the lady was rude, talked over me constantly shouting down the phone. No effort to resolve anything just kept repeating the same “can’t do anyhting etc etc” just disgusting, when I requested a refund I was then told it a story of how long it would take to refund the funds waiting for the courier etc etc, just nonsense, awful company,

We had our driveway from Harbron Home 3 years ago and it developed a problem we contacted Gareth Murray head of operations and they have relaid our whole driveway under the guarantee with no quibble that’s Gareth well done

Monday morning 20th January dawned bright, sunny and frosty, it was just after 8:00 am when 3 cheerful faces appeared, on the due date, and announced that they had come to replace my existing but aged timber decking. After a brief discussion about their proposed programme, a look at the task in hand and a warming cup of coffee, they set to work with, what I can only describe as a giant tooth extractor and soon had some of the existing boards up. The boards were efficiently transported through the conservatory and stacked at the side of the house for disposal. By mid afternoon the boards were all removed and the sub structure inspected for reuse, it was found to be in good order. I was informed that the new composite boards were due for delivery the next morning so the team would do a small adjustment on another job but expected to be with me late morning. Men and boards duly arrived the next day and work commenced on laying them in position. I was informed that they would be back the next morning. Wednesday dawned and two of the “lads” arrived on time and continued laying the new boards, there was a visit from “the management” to check on progress, which was going well, and the job was finished by late afternoon, a quick hose down and tidy up and they crept away as if nothing had occurred. The garden was transformed by the upgrade, HHI were on time and kept to their programme and, very importantly I was kept fully informed. The staff were polite, obliging and cheerful and went out of their way to ensure that we were happy with their work, management also made a second visit to ensure that the work was satisfactory. We are “over the moon” with the result. Three day that transformed a garden. Well done HHI ( by the way- every bit as handsome as the radio ad what). We wish you every success in the future.

Great personal service from Jenny & Lowry (sorry if I spelt her name wrong) they have amended the delivery times of this & the day bed to suit out holiday & new conservatory timings. They also sent a cushion fabric swatch which as been really useful.

We bought two sets of table and chairs about 5 years ago for two holiday cottages and they've been excellent. Still looking good and we've had no problems. A spray down with pressure sprayer after the winter brings them up beautifully.

The website stated that delivery would be 1 to 2 days, the item actually took 8 days to arrive. In fairness the website has now been updated to show dispatch will be 4 days but it is worth noting the courier they use takes 4 days.

During these difficult times with Covid19 Lawnmowers direct kept me informed of the delivery dates and phoned 2 days before it was due.

Always given sound advice by Sam, Nigel and the crew. They will tell you what they think will do the job not necessarily the most expensive bit of kit. Additionally they provide a professional service maintaining the equipment. Prices are very competitive and a few laughs are thrown in along the way. Alan Rix

I have used MGM for the maintenance of my lawnmower, strimmer/brush cutter and hedge trimmer over a number of years during which time they have unfailingly, provided a friendly and efficient service, including several trade-ins. They also recently took care of a warranty claim quietly and efficiently and without my having to ask.

Ordered replacement cushions for teak loungers purchased 10 years ago. The original ones were a generic canvas khaki which have been in the sun and salt air and started to rip. I was pleasantly surprised by the other options offered for the same price as the plain khaki. I am extremely pleased with the tan textured stripe cushions which are really great quality. I also appreciated their willingness to honor a discount which wasn't available at the time I ordered. Great customer service!

LOVE THE PRODUCT! I went out in a limb and ordered covers for 2 chairs and a large sofa. They fit perfectly and are high quality and easy to get on and off the furniture. I'm thrilled with my purchase!!

I needed a not-so-easy-to-find part for my Toro commercial Z-mower, and the grass was long and growing fast. This site had my part, shipped it the next morning at 8am (I ordered at 10pm) at it was there in 2 days. Perfect part, easy ordering, FAST inexpensive shipping!

These are the grill mats being sold by Chef Caron and so far they have worked well. I have only used them a handful of times but they do work well on the grill, as well as in the oven. They especially work well with fish and vegetables, even grilled leftover pizza which you must try. I am worried about using them at high setting on the grill because I think they may burn up after extended cooking times. Clean up is a breeze and they hold their shape well except for some wrinkles. With 2 per pack I'm sure they will last a long time.

Had to order a gas line hose after using the grill about 10 times. Customer service said it would take three weeks to send out a new hose. Unacceptable after one season of use. Can not tell you how disappointed I am in the Weber corporation. Spoke to a supervisor (Drew Jacobs) and this seems to be business as usual.

We recently purchased a beautiful old Victorian cottage to renovate and raise our family. Wanting to keep the renovations true to the period, we needed a picket fence to complete the front yard, but didn’t want the hassle of maintenance. Then we discovered plastic picket fencing and it solved all of our problems. Durable and low maintenance it gives our property the look we dreamed of without the hard work.

I love the vinyl hedge that I bought for my huge equine farm!! I searched for vinyl fencing prior to choosing it. I have set up a long fence line. However, I was able to fence up the farm strongly. The result that this PVC horse fencing showed was quite better than what I expected. Those, who have horse in their farmhouses, can better choose this fencing for their purpose.

I received the portable balloon lights with stand from LightTowerPro a while ago. The mobile stand is sturdy and smooth to push. The balloon lights are very bright - it is able to light up the entire ball field. Originally it is designed for construction site, but I applied it in sports field. The outcome is quite satisfactory.

I purchased 3 mobile light tower from this site last month. They work really well. The best part is that they use LED on the towers instead of metal halide or halogen. LEDs are so bright and white. The lights are dimmable, so I can control the ground lux level. In addition, I can push the mobile tower with ease. The overall price is also affordable. I can now play football with the bright portable lighting at night. The only limitation is that the generator is using diesel, which is less eco-friendly. I hope that they can have gasoline model soon.

I would highly recommend using building blocks. I made a purchase but unfortunately the item was too small for what I needed it for. I recieved all my money back including postage too and from my address, straight away. The young lady that answered my emails was very friendly and helpful, I’d definitely use the company again.

Loved my mirror with shutters. Haven’t hung it yet but I know it will look great in the garden. The colour is true to the picture and it doesn’t look cheap and nasty. It was very well wrapped so no damage in transit. Very good value for money and I have nothing negative to say. Many thanks

Excellent service and quality of products.. All the staff are caring, informed and helpful. During lock down they have gone the extra mile to reach, and deliver to as many local people as possible. Very much appreciate the service and efficiency

Thrilled with this purchase! Looking for a while to replace a smock which has finally given up after 30+ years. This is an excellent replacement. Good quality fabric and competitive price. Only downside is it looks too good for the garden and allotment! Thank you.

Excellent service followed up with a personal email which in this impersonal transactional world actually means a lot and adds a layer of trust to the relationship. I will definitely check your website first for future purchases. The velez evolution is brilliant by the way. Thank you.