4videoequipment.com

I ordered a glidecam4000 from them; it was supposed to arrive in 7-9 days. I waited 2 weeks, it never showed up. I called - they were very nice - they said I would have it in a week from then. Waited another 2 weeks, it never showed up. I called again- they said it would be another week. I asked for my $$ back, they said okay. That was last week, THEY STILL HAVE NOT REFUNDED MY $$$$$$$$$. DO NOT GIVE THEM YOUR CREDIT CARD!!!!!

Vendor failed to ship within the obligated two days. Shipped one week late, and then by ground, even after numerous unanswered emails requesting tracking info. Not able to leave voice messages – box was full. They finally acknowledged the mistake and wanted to “make up for it”, but wanted to renege on the contract with the referring website in order to give me the $$. Not recommended, no way, never again. Sounded sincere, but never made up for it, and then wanted to rip off the referral fee. I said no.

I bought the Glidecam Smooth Shooter System w/ 4000 Pro Complete Kit.
Quik response on my e-mails.
Fast shipment.
Verry satisfied about 4VideoEquipment.com
What they offered they did deliver.
Hope to do buisness again some day.

Rick Hollander
Kerkrade
The Netherlands.

Order placed for $617.86 on 11/23 for a Matrox RTX100 video card which showed in stock. Paid for two day FEDEX shipping using Paypal so that the order would ship immediately. Received a confirmation of the order, but follow-on email to confirm shipping of the order on 11/26, 11/29, 11/30 and 12/1 (finally requesting a refund) have gone unanswered. A message I left on voicemail on 11/29 or 11/30 with my cellphone number has not been returned. I've sourced the Matrox card elsewhere as I need it. I've opened a dispute with Paypal to have them help me resolve this and to get my money back. So far these people are nonresponsive. Never again will I order from them!

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