americansoda.co.uk

3.6 / 5

americansoda.co.uk

3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

3.7

Reviews

1

Social

5

Featured

4.5

Technical

Is americansoda.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 83 reviews

Smart.Reviews

3.6

30 reviews

Trustpilot

2.5

53 reviews

Americansoda.co.uk Review

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Americansoda.co.uk Customer Service Contacts

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Last update: Tue, Sep 7, 2021 3:18 AM

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Americansoda.co.uk Reviews & Complaints (30)

I have been shopping with American Soda for a few years now when I am missing goodies from back home in Canada. They provide decent product and good customer service. Orders are delivered in good time and good condition. Check them out
4

1 year ago

review by Julie Drake

Paid for next day delivery and 4 days later still has not arrived... very annoyed.
3

1 year ago

review by Darren X.

I haven't received my goods which were supposed to be delivered by last Friday 25/05/18. My account is telling me it is still waiting for shipment! So ridiculous and I have e-mailed you twice.
3

1 year ago

review by Noha Bakhit

I placed my order on 16th, it's now the 28th and i still haven't received it
3

1 year ago

review by Zoe Prosser

Good customer service and the order came next day which was handy as it was Christmas time. I would definitely buy from again.
5

1 year ago

review by Tom Waumsley

I paid for 2 mystery boxes i had hoped there would be some slightly different contents as both on the same order (which is the reason i ordered 2) but they where both exactly the same unfortunately,good otherwise and good overall though.
4

1 year ago

review by Deleted User

A pity there isn't more places where we can buy these American products Just first class
5

1 year ago

review by Alex Hendrie

I could choose from a variety of american (and british) sweets and drinks, which i can't buy here in Germany. Even though it said "Processing" on the website, my order was sent as soon as i placed it.
5

1 year ago

review by Deleted User

We placed a £43.28 order with American Soda on 13th of August, 2018. Unfortunately, we will not be using American Soda again and sadly cannot recommend them. First of all, we had ridiculous delivery issues, that we basically had to sort out ourselves with American Soda's courier and the order was late by several days. Secondly, 3 of my pantry items ; 2 cans of Libby's Pumpkin and a box of Lemon Jello are dated BB December 2018; just 4 months out; not acceptable for pantry items received near the end of August 2018. Also, a Duncan Hines White Cake mix box was received crushed in the corner and the BB date is illegible; not sure if I will even use this item. In regards to customer service, there was very little effort to none put forth to help us with the delivery issues, and I do not have the time (nor energy) to deal with the company in regards to the short dates on the food items and crushed cake mix box. I ordered an item American Soda was out of from a different company (American Sweets) at the same time and received it promptly, well-packed, and with a 1 1/2 year out BB date on the pantry item; I will use them next -time for my American recipes pantry needs in the future.
3

1 year ago

review by Deleted User

I loved what came But the reason it’s not a full 5 star is because it didn’t come the next day when I orders it to but I don’t mind much
4

1 year ago

review by Annabelle Walker

Package came soggy, content half destroyed, no answer on 2 messages to the support, even after 3 days.
3

1 year ago

review by Markus Boes

Einkauf #1801358078⁩ Dear ladies and gentlemen, I received my order last week from you. Unfortunately, the two steak sauces have a pull date of August 28 this year. For me this is not acceptable to receive food which has to be used within 2,5 months. This is also not realistic. The last time when I ordered it from you the pull date was 1,5 years in advance. Could you pls send me two new steak sauces with a longer pull date? Is it necessary that I return my two bottles? Could you send me a retour translucent then? Unfortately I have not received an answer to my mail up to now.
3

1 year ago

review by Martin Zupke

Ordered Thursday from Germany, delivered Saturday! Also the prices are more than reasonable for US products. Thanks very much for my Lucky Charms and I will definitely order more!
5

1 year ago

review by T.h. F.

I ordered some items from American soda but never received a confirmation email however when I emailed back they replied quickly and my products were delivered within 3-5 days although one of the items (grape Gatorade) was a month out of date
3

1 year ago

review by Deleted User

still has not been delivered after 10 days and still waiting and no update to tell when the parcel will be coming.
3

1 year ago

review by Sebastian Probert

Placed order 07th june 2018 still Processing contacted by email on 13 June 2018 was told our system that the order you placed on the 07-06-2018 unfortunately came through with fraud alerts. Please can you send me photographic evidence of a utility bill that shows your name and delivery address matching the name and delivery address on the order.Done this on 14th June still no response (now 18th june) however payment taken on 07th june
3

1 year ago

review by Tony Kerr

First time ever trying American Products. Shipping was ok for the quantity I ordered. Kool Aid is brilliant for using with a Soda Stream machine with good results. Will buy again !
5

1 year ago

review by Rob Watson

Majority of my order was fine but one of the chocolate bars I ordered was damaged and open, the other 2 of the same kind were severely misshapen. I was going to gift them to someone but I can’t really due to the state the game in and obviously the open one had to go in the bin. I’ve never been unhappy with an order from American soda until now tbh. Wasn’t great.
3

1 year ago

review by Alice Fordyce

American soda gave me every single item I asked for and delivered it in perfect condition.They gave me the most lush products I have ever tasted in my entire life.Thank you American soda
5

1 year ago

review by Arran Mukherjee

Used before without issue, however my last order for 4x 24 cans of Mountain Dew was never delivered even though the company, CL Trading, had taken the money from my bank account. No order appeared on the American Soda website even though I used the website to place the order. I had to resort to asking Paypal to resolve this issue and will be getting a refund. Having looked at the American Soda website it appears nothing is available to purchase. Therefore, I personally would recommend that people avoid using this company
3

1 year ago

review by Richard Eccleston

Americansoda.co.uk Review

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