2.6 / 5

2.6 Poor
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

2.6 / 5

Trust Score









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  • This website has existed for more than 3 years
  • We found several negative reviews about this site
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  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





AI declined reviews



Based on 14 reviews



9 reviews



2 reviews



2 reviews



1 reviews Review

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Last update: Tue, Oct 19, 2021 1:02 AM

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*Supported files .jpg, .gif, .png, .webp Reviews & Complaints (9)

Ordered a new lap top battery thru best buy market place using all the correct data from the lap top & old battery The replacement battery fits but will not charge this info comes up on screen stating the battery is not compatible & will not charge it had charger tested it is good The return policy is suppose to be on the order form NOT THERE It took a best buy rep who treated me great almost an hour thru their internal sources to get me an address Now they want pics of all the data from the lap top & old battery pay to return ship it If the battery test good even though its not compatible they wiil refund the price less 15% no shipping costs After cost I will get about 33% of my cost AFTER I SENT ALL THE CORRECT INFO AND THEIR PRODUCT IS NOT COMPATIBLE IM OUT 66% OF MY MONEY AND STILL HAVE NOTHING

1 year ago

review by 1963eddy C.

I have just completed my second order with BattDepot. The first was without a hitch, the second one had a burp.

Keeping in mind that this company must deal with the many hundreds (thousands ??) of batteries, thanks to the manufacturers, and that almost all are unique, and that there are different batteries for even the same model of an item, it is easy to see why there are problems.

However, as per the "burp" noted above, once we exchanged a few emails, the company came through for me, and i have the right battery working flawlessly at this time, for no extra cost.

My suggestion is: do as much research as you can to ensure you have the right model and battery identified, and then send an email to confirm with them that it is in fact the correct one.

When all of that is done, the case should be open/shut: if the wrong battery is sent, or one that is defective, the supplier should be responsible.

I am pleased with the process with them, and would recommend them as a source.

1 year ago

review by Doug12 T.

Ordered a battery for MacBook Pro , first one they sent was defective and would only charge to 85%. Althought I had already paid for shipping I had to pay to ship it back to them. They sent me a replacement, that too was defective. MacBook wouldnt even recognize the battery. This time they paid to ship it back. They gave a refund (minus shipping and tax). It cost me $40 with the shipping for 2 batteries which I no longer have. Terrible customer service, ignore request for full refund. Customers shouldnt have to pay for shipping for bad products. Would highly recommend people stay away from Not worth the hastle.

1 year ago

review by Cammacd F.

I was seduced into ordering a replacement battery for my laptop due to their extremely low prices.

The item received did not work. I complained.

They wanted me to pay to SHIP IT BACK. I did. I never heard from them.

Save your time and money and buy from a reputable vendor.

1 year ago

review by Sygertech T.

I have made a big mistake spending $70+ on a laptop batter with BattDepot. I bought a premium battery "Dr.Batter" and it died after few weeks of
use. I attempted to communicate with BD, but they do not respond phone calls (866-998-8222 puts you on hold and transfers to a vmail which nobody reads), the web chat does not function at all, you need to drop email, of which I did a few. After many attempts I got a semi automated response with
RMA form to fill out and instructions. I completed all and shipped the battery via USPS, as requested. After three weeks I cannot get any response from BD,
neither replacement batter nor money back have made to me yet, my account shows "no pending activities". I warn any potential customer, DO NOT TAKE ANY CHANCES with BD, shop via Amazon or other reputable firm instead, this one is a scam.

1 year ago

review by Volant2012 U.

Got some Replacement Digital Camera Battery for Olympus EM1 Mark II BLH-1 7.4 Volt Li-ion Digital Camera Battery (1900 mAh/ 14.1WH)
by BattDepot and 8 out of 8 where swollen and defectives.
Please don't waste your time and money and buy the good ones.

1 year ago

review by Jassingodard O.

I bought a laptop battery online from BattDepot, on recommendation from Canada Computers. I gave my proper home address, but they gave the courier another address in another city, took my money, never answered emails, live chat doesn't exist. I contacted better business bureau and registered a complaint, BattDepot never responded. DO NOT BUY ANYTHING FROM THESE CRIMINALS.

1 year ago

review by Rfc70440 Z.

Ordered a battery for my Nikon D700 and a once in a lifetime photography trip to Havana Cuba but when the battery arrived, it wouldn't take a charge! Checked it in two cameras and tried two different chargers but no luck. Turns out this is a common occurrence with Battdepot's camera batteries but it almost ruined the trip. Fortunately I was able to procure a Nikon D600 to use instead.
BattDepot has an RMA process but they don't refund shipping nor provide a return shipping label (you have to pay) meaning you might as well just throw the battery away as the return shipping is almost as much as the refund. Wasted money instead of savings.
I will never order from this company again.

1 year ago

review by Robnourse S.

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.

by Smart.Reviews Review

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