bcscredit.co.uk

2.7 / 5

bcscredit.co.uk

2.7 Poor
For scoring calculation, we evaluate more than 25 parameters.

2.7 / 5

Trust Score

3.3

Reviews

2

Social

1

Featured

4.5

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

5

reviews

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0

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0%

NON VALIDATED REVIEWS

About bcscredit.co.uk

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Last update: Thu, Jan 28, 2021 9:48 AM

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bcscredit.co.uk Reviews (5)

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customer service 3 /5

I always have a fantastic experience dealing with BCS. Everyone who works there is super friendly and always ready to help in any situation. I can be a difficult customer to deal with admittedly, but they never make me feel like i am asking too much and they’re always very transparent which I feel is really important when purchasing a car on finance. I am over the moon with my car, i’ve had no faults at all and even after purchasing my new car they dropped me a few messages just to make sure I am happy and offering help and advice in all areas I needed. As well as great customer service they also offer a warranty (as well as more warranty schemes available) and 12 months AA breakdown cover, alongside 12 months MOT which gave me a great peace of mind. A great team, a great service. 10/10 recommend.
5

4 months ago

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review by Leah Matthews

#customer service(5/5)

The worse place I have ever been to and met with! They took the car off of me for 2 months saying their repairing it but nothing has been done on the car and the car still has red dashboard light on! They waisted my time and they left me with a scrap car. Unbelieveble how much they dont care about the customer. When I asked for a report about what happenned with the car they dont give anything and they are not helpful at all. The lady Kelly who works in the workshop has no brain at all! I wouldn’t go to this place again I DO NOT RECOMMEND FOR NO ONE! The car came back with more scratches than it had, oily hand patches inside the interior which can be done only at a valeting place. Madness how careless they are and they don’t help at all.
1

4 months ago

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review by Gyula

Avoid like a dissease!!!!!!!!! I have taken a car from them on finance. They found an offer for me with a finance company which I have accepted. I still had 2 months left on my old finance with different company. I have part exchanged my old car with BCS Car Credit and they said that they will settle the remaining ballance with previous finance company on my behalf. Guess what? They never did. It has been nearly 2 months now since I have accepted the deal with BCS and still no payment sent by them to previous finance. I have contacted them multiple times to hear that they did pay. I have all documents from them and messages sent and received that they claim it has been paid. They are a total bunch of liers and their customer service stinks for a mile. I have contacted the Financial Ombudsman and awaiting their response. Also previous finance company received all corespondence between me and BCS Car Credit and they will be taking action against them. If needs be I will take this matter to court. Dear Readers, if you think about getting yourself a car, do NOT use BCS Car Credit in Bletchley as they are total and utter liers!!!
1

4 months ago

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review by Seweryn

#customer service(1/5)

I think it is the rong place to buy a car from I sent my car to them to have some paint work done I had a phone call to say my car was ready to be picked up all paint work done gets there nothing had bin done the service manager waste of time thanks alot Tom for exerlent customer service no not reely get btr service off a McDonald's cashier I wudnt recommend eny body to to BCS problem s since day one I live 100 miles away from them so. You can imagine how I feel waste of time guys
3

11 months ago

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review by Lukespencer S.

#customer service(3/5)

We searched online and found that this business has an active Facebook page with 955 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

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