callcredit.co.uk

3.7 / 5

callcredit.co.uk

3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

3.7

Reviews

1

Social

5

Featured

5

Technical

Is callcredit.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

12

reviews

vs

0

AI declined reviews

0%

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Based on 240 reviews

Smart.Reviews

3.7

12 reviews

Reviews io

1

1 reviews

Trustpilot

1.6

227 reviews

Callcredit.co.uk Review

No description for this company.

Callcredit.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:30 AM

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Callcredit.co.uk Reviews & Complaints (12)

I am going to make, EXPOSING TransUnion (formally Callcredit) a lifelong project, as they have ruined my career due to incorrect information being applied to their non consumer credit report, a paid for service by organisations who wish to perform screening on potential employees/contractors. I lost out on a lucrative contract with a prestigious organisation, because Callcredit/TransUnion didn't remove an annulled bankruptcy from their background checks and employee screening report. Which resulted in me failing screening and having to take a lesser role; as I couldn't afford not to be working. This is a strong warning for any organisation that is thinking of using Transunion's background checks and employee screening solution; the information presented may not be accurate and you could end up losing out on a great candidate, or being subject to court action yourself for discrimination. I am pursuing court action to try and retrieve some of my financial losses. TransUnion are a hideous organisation and have been taken to court many times in the USA due to a complete lack of care in reporting people's credit information; it's about time TransUnion were put through the same anguish and torment they are causing 'everyday people'. A message to the 'everyday person' check your reports regularly, and asked the credit reference agencies to provide you with ALL reports where your details are being published/sold.
1

3 years ago

review by Debbie.S

I wrote to Call Credit almost 2 weeks ago and I am still awaiting a response. Furthermore, I then emailed them twice and still no response. I need my credit file updated asap and they are absolutely terrible with communication. Why can they not provide a contact number?!!!
2

3 years ago

review by Dil Khela

EViktorija and Annabelle were very professional and helpful and sorted the problem out for me thank you excellent service although 2 others fobbed me off these two ladies sorted the problem
5

3 years ago

review by Fran Bryan

Well , it took me over two months for Transunion to rectify a default that shouldn't be there. The lender had ammended it and everytime I called I was told to speak to the Lender , to wait or just be fobbed off all together . How Frustrating ! I had email evidence, however no one would accept emails as evidence . Hit a brick wall everytime was disgusting to be honest .

First time I spoke to Chris , I thought he was like the rest, wouldn't listen unhelpful and unwilling to help but admittedly I was slightly high rate and getting frustrated so we didnt resolve anything. He was following processes not understanding my situation required a bit of stepping out from the box . When I got Chris again, I was calmer and eventually When I got my point across he did go the extra mile , looked into it and after 3 months the default was ammended . So thanks Chris for helping me !
I don't know why my situation took so long and why nobody would help for months though as it was simple really. Something to work on for the future ?!
2

3 years ago

review by Jaymie Kitchingman

I tried for one hour to obtain an online review. On each occaision on entering my credit card details CORRECTLY!! Your system did not accept the EXPIRY Date of my card. The message being ''Credir card expiry dateshould be the the current monthor at least one month in the future'' - What a ridulous statement.!
1

3 years ago

review by Peter Kelley

After months of trying to get a Credit Report from various companies, TransUnion UK replied immediately to my enquiry. Trudy understood the problem I was having and sent me a Credit Report within days as well as the offer of further help. Excellent service and will recommend this company to others. Thanks for everything Trudy.
5

3 years ago

review by Howard Anthony Christopher Snook

I needed a password due to being a victim of identity fraud in the past. Laura was Fantastic and got the password to me by post the very next day
5

3 years ago

review by Sally-Ann Parnell

Reference BD3173255 as per previous remarks I have re sent you the email just now from same email that I have registered with at Trust pilot to your email address provided please action

Regards

Adnan
5

3 years ago

review by Adnan Ahmed Shah

Been trying for 3 months to get them to update my record to confirm I AM on the electoral roll, since July 2019 but to no avail. They say it is resolved and will update but it never does. Also state my incorrect address despite my updating on their website. They are a complete liability and prejudicial to someone being given a fair assessment for credit. The sickening part is that Natwest is use them????

Update:
Just had the usual response that it’s not TransUnion at fault. Both Experian and Equifax have my correct address and confirmation of electoral roll registration, so this excuse doesn’t wash. Also you can update your address on Credit Karma, which is operated by Trans Union. Would you believe they have also just dropped my actual score in the last 2 days, despite paying off credit card last month and not missing any other payments. So can only be the electoral roll being a negative item. Absolutely pointless system and hate to see what happens when you actually don’t make payments.

In response to TransUnion:
As you point out, it is your data Credit Karma is using and I have been dealing with TransUnion directly to resolve the issues on my account. Still not resolved despite e-mail assurances that all will be corrected at the next update, however it is never done. You are the equivalent of handing over your credit card to a fraudster and hoping they manage it properly on your behalf. Don’t try and pass responsibility for your prejudicial neglect of an individual’s credit data on to Credit Karma. If you can’t properly manage such important sensitive data, that has potentially huge impact on an individual’s financial standing, then you shouldn’t be allowed anywhere near it! You can use all the excuses you want, but TransUnion are the problem!
1

3 years ago

review by Jim

Well I come across an issue, and make contact with transunion, and I'm pleased to say, the problem was sold within the month, they kept me updated within that month, very happy with the service. So thanks John Verhees.
5

3 years ago

review by john John

I had a unknown item on my credit report which appreard form 2013, but this only showed in August 2019. It was all my details but not my item I contacted transUnion and they really helped me an resolve this. Thank you sooo much so helpful. Now I can sleep at night
5

3 years ago

review by Shaz

We searched online and found that this business has an active Facebook page with 27 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Callcredit.co.uk Review

No description for this company.

Callcredit.co.uk Customer Service Contacts

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