calphoto.co.uk

I gave my camera to repair in February 2017. Calumet has estimated the service from 10 to 14 days. I agreed with that. Two days late I got the first e-mail from Calumet asking me again if I agree with the repair cost. I replied to them immediately. 4 weeks later I got another e-mail with an estimate (the same) cost. In April I got a phone call from Calumet asking me the same question. When I told them about delays in their service the gentleman in the phone told me that they missed my e-mail. As a result I got my camera in June. Even though everyone behind the counter is extremely polite, behind the door nobody really cares about delivering you a service you paid for, and that makes me not wanting to come back to that place.

The staff were excellent the manager was really helpful the other two guys in edinburgh had all the time in the world for me no matter how stupid my questions were and as a result I spent over £1300

As a previous customer I recently visited the Edinburgh shop to purchase a medium sized camera bag. From the first minute the two staff present were friendly and helpful answering my questions and offering advice. After being show several bags I chose a Manfrotto bag which was on special offer with 10% reduction. However the discount was not given at the check out because a long friendly chat with the two staff members and the discount was forgotten. I later phoned the shop and without hesitation they refunded my card with the 10% plus a bit extra discount for my trouble. Can't complain about that level of service. Would recommend them to anyone.

1) it's staffed by people who care about photography and know what they are talking about. 2) it looks and feels like a professional photographic outlet. 3) I had occasion to cancel an order and my request was handled in a timely and professional manner. 4) I can't think of any reason not to buy my equipment from Calumet.

Ordered a Sony SEL35f18 lens late on Thursday night, the lens was delivered to my door on the Monday. As this order spanned the weekend I thought this was very good service. I'm a first time customer but if this is typical I will definitely use them again. The lens box was wrapped in bubble wrap and then the whole placed inside another box, package arrived safe and sound. Very pleased with my purchase.

I have always found Calumet Glasgow to have very helpful and product savvy staff which adds to the experience of purchasing equipment that is required and not unneccessary items that are sold to you just to up the profit. The only downside to my latest purchase is the time taken for delivery, if I was told it was going to take longer than expected that would be fine and understandable, so Milton Keynes, not the Glasgow store, needs to be more forthcoming with delivery schedule updates.

I am a senior former professional LBIPP photographer now age 72 and have used a Hasseblad during my photographic and public relations career. I bought a cheap Canon PowersShot SX280 HS thinking I could learn to use it. However I cannot use it because I needed to put a pair of glasses on to read or change the tiny function settings. I am now retired in a new home and my intention at Calumet was to buy a quality digital camera and I expected I would have to take lessons to use it. I must confess that it is some 7 years since I used my photography professionally, but I intended to buy a decent camera. So I made an appointment at Calumet in Manchester who I hoped would not sell me what they wanted to sell, but sell me what I needed to buy... an easy-to-use quality digital camera. I have been out of photographic development for some years. So I picked on Calumet... who are at the same place in Manchester as they have been for a very long time. I knew that they would have the knowledge I required to resolve my problems and made an appointment with Jack at 10.30am on 17th Aug. When I walked in I think he was busy with someone else and spoke to a young lady at a desk (who seemed to have some seniority and who asked if I needed help. I explained my predicament to her and she recommended a Fujifilm camera!! Although I have always used Fuji Colour Film all my professional years... and had bought a Cannon PowerShot SX280 HS which was so small I could not change the functions without taking out a magnifying glass! it was a surprise to be told that Fujifilm digital cameras had been available for quite a few years and were in fact very good digital cameras. I explained that I needed something lightweight and she suggested the Fujifilm X-Pro2 would indeed fit the bill. All this time I was thinking that I would have to take lessons to learn how to use a digital...camera and hey presto... I can see to use this one you and am equipped to use it without lessons!! When Jack had finished with his customer and he came over to say hello... he had remembered me from years back! Meantime, I trusted the young lady (probably in her late 20s and acted like a manager) about Fujifilm and bought an X-Pro2. I came to Calumet because I trusted you (from my dealings years ago) to tell me the truth about what I needed. I am now delighted with my choice which has been confirmed to be an excellent choice for me. Many thanks Calumet... I am a former public relations and marketing consultant as well as a former LBIPP. The senior photographic lecturer at Sir John Deanes College, Northwich, Cheshire - Ian Turpin - confirmed that I would not need lessons to use this since its all beautifully manual! Congratulations your staff who are excellent, enthusiastic, polite and knowledgeable. As a former PR why don't you suggest some promotional work with Sir John Deane's College in Northwich, Cheshire which provides a multitude of high quality courses for South Manchester young and mature students.

I was very disappointed with the delivery delay which required numerous phone calls to expedite the which was required by one of my cleints in the UAE

Quick easy and the lad was very helpful once again I have purchased a few things from Calumet and it's always been top-notch

I went to the Birmingham store looking to buy my first camera flash unit, I am a keen amateur and had considered buying online but was unsure whether my older camera was going to be compatible. The sales assistant was welcoming, listened to my needs, matched me with the perfect product, demonstrated its abilities and closed the sale. The whole experience was great, I felt valued as a customer, came away very happy with my purchase and would definitely chose to use the store again.