compwestusa.net

1.8 / 5

compwestusa.net

1.8 Bad
For scoring calculation, we evaluate more than 25 parameters.

1.8 / 5

Main Score

2

Reviews

3

Social

1

Featured

1

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

2

reviews

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NON VALIDATED REVIEWS

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Last update: Tue, Nov 10, 2020 5:21 PM

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Review compwestusa.net

compwestusa.net Reviews (2)

Update March 5th: Still not received Garmin 2610. CompWestUSA sent e-mail 2/22 about crediting my account 19.50 for shipping and confirmed it shipped 2/18. Checked my CC account on-line today to find it had been credited the FULL amount (584.50) on Friday, March 4th. No e-mail or call to explain this reason. I have concluded that CompWestUSA has cancelled my order and the item NEVER shipped out to me! I was lied to by CompWestUSA and DEFINITELY recommend that you DO NOT deal with this company! I sent an e-mail today (3/5) officially CANCELLING my order with them.

Scott.

Worst experience I have had in a while! Don't buy from this store! Even though it is the cheapest for GPS systems, pay a few dollars more and buy from another store. Customer service is very poor. Still awaiting detail shipping information after 4 e-mails and 2 voicemails (both times called were transferred to a voice mailbox). Was charged 19.50 for shipping and item was supposively sent via US Postal service which is cheapest and least expensive shipping carrier out there. Sent 4th e-mail letting them know that if I do not get discounted for being overcharged on my shipping cost (by 9.50 at least) AND providing me with detailed shipping information, I will CANCEL my order and refuse shipment (if it even shipped out) of my order!!

Do yourself a favor and buy your products somewhere else! CompWestUSA does NOT care about its on-line customers!!!!

Scott.
3

6 months ago

  •  

review by Captain Ratman

Read previous reviews from Captain Ratman
I ordered a Garmin GPS unit that proved to be defective after three days of usage. My efforts to return the product became a nightmare. Here are the highlights:

1. The promised ship date was not met
2. The delay was untruthfully blamed on the shipper
3. The shipment was charged at a higher rate than agreed
4. At least six calls to Customer Service were ignored
5. I left an anonymous message for Sales that WAS answered
6. The person answering (the same person I was trying to contact in Customer Service) – when informed about the real reason for my call – promised very sincerely to provide an immediate and complete refund
7. This refund never arrived
8. I filed a complaint with the Florida BBB which CompWestUSA ignored
9. I worked through my credit card company which revoked payment from CompWestUSA
10. CompwestUSA eventually agreed to repay the credit card company minus a 15% restocking fee

My advice: steer far away from this vendor!!
3

6 months ago

  •  

review by bouncer2k

Read previous reviews from bouncer2k
We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
1

by Smart.Reviews

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