cuddleandkind.com

Needs a lot of help. Latest drops are a MESS. releasing high demand products with very low stock and just says over and over again they will be back. each drop seems to have less inventory. shouldn’t be promoting sold out products so hard when you can barely get them. I have two dolls already but after dealing with them this year I am considering donating and never buying again. There are better companies for hand knit dolls who care more about their customer base. CK only cares about the money. Don’t bother with them.

Ordered. Did not receive because USPS claims they can not deliver to a residential home.

CK responds with, you need to ship to a valid shipping address.

It is a valid shipping address.

CK, please provide a valid shipping address.

It is a valid shipping address.

CK, provide another shipping address.

The items were a gift, where should I send them? Another address. What address would I use to send a gift? Another address.

I guess you can not send a gift.

Have not received items ordered and CK is doing nothing to resolve the issue.

Ultimately, I feel this is a political issue with the current USPS situation, but I only ordered the items, I am not in control of the shipping or delivery.

Issue unresolved.

They are beautifully made and make for a great gift that keeps on giving! Shipping can take a bit of time, but it seems to be because they are becoming so popular. Order in advance and be patient. Its worth the wait!

I ordered a small Noah the dog doll for a friend’s baby. Very soft and Lovely detailed work on the stitching. My delivery arrived within the time frame I was given and was packaged well. Very expensive products, but it is nice to know that the money is for a good cause. I intend to buy again before Christmas.

I was so excited to order these dolls but have been waiting almost a month and haven't received them. Their shipping communication is horrible and as other people have said they blame it on USPS. My package apparently hasn't left Buffalo, NY since the 16th of December. I have ordered other things up to a few days before Christmas and have received those items with USPS details when they were coming. There has been no tracking from this company. If I had received updated emails with apologies in the packages being so late, I would feel much better about the transaction. Such a big disappointment!

I have purchased 2 cuddle + kind toys for my son (and he isn’t even born yet!), the regular sized Kola and regular sized Elephant and I am so happy with both of them! They are adorable, and great quality. When I purchased the regular Elephant I received the small Elephant in error, messaged the company and almost immediately apologizing, and saying they’d already processed a replacement order for the correct toy. I am SO impressed with their customer service and will definitely continue doing business with them. I’m sure my son, and nieces and nephews, will end up with big cuddle + kind collections now!

We found that this business has an active Facebook page with 371210 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates. We found this business on Pinterest, which could indicate that it uses Pins to help people find more information on products they're looking to buy. Pinterest is also a great tool for networking with customers and finding/sharing inspiration. We found that this website accepts payments, which means that you can purchase goods or services directly from their site.