Ellatino london

I have ordered from Ellatino previously and their service is nothing short of amazing.

I recently purchased an item from this company and mistakenly selected an “In-store collection”. In a fluster, I emailed the customer service team explaining my faux pas. Within 5 minutes I received a response stating that they would post the item to my house in Surrey, Greater London as a “goodwill gesture”.

It is so important to support smaller businesses during such difficult times. Personal touches to the service reinforce the importance of ensuring such companies thrive.

Thank you Ellatino team!

Ordered the Londyn fluffy 3 piece, the one that looks like SKIMS. It came with a hole in trousers, however I got partially refunded with the same day which I was very happy with. It is super warm and cosy, however after a few wears the top began to look really scrappy and cheap. The cardigan had some hard plastic bits sticking out around the neck but was ok after I picked them out. Overall for £50 I would not have been happy with the quality, but with the discount I was given it was definitely ok.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates. We found that this website accepts payments, which means that you can purchase goods or services directly from their site.