4.4 / 5

4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score









Is legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Instagram account not found
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





AI declined reviews



Based on 1685 reviews



6 reviews



15 reviews

Reviews io


15 reviews



1649 reviews Review

No description for this company. Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 1:33 AM

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price 3 /5

quality 2 /5

Problems returning an item. Faulty item promised calls which don’t happen letters that are not sent and incorrect information meaning I still am unable to return a faulty product costing £250 that has been used twice. Manufacturer has even given a reference to confirm a replacement item is required still no help, no returns label very angry.

3 years ago

review by N Davies

I have a shirt and patent leather handbag purchased from Grattans over 30 years ago and they are still going strong quality was excellent. Unfortunately, I cannot say that today a couple of items purchased recently were not 100% perfect which is very poor. Also ordered a dress on sale and my order went through only to be cancelled by Grattans as they did not have sufficient stock to fill the orders. They did get more but I still did not managed to get one. VERY DISAPPOINTED. Spotted Tunic Dress so shame on Grattans. Many orders delayed through lack of stock appreciate COVID-19 holding things up but still too long.

3 years ago

review by Lynette Phillips


I have shopped with Grattan for many years buying and have purchased items for many sections and have been delighted with most of the items. Deliveries is quick the returns department are always helpful. It does not matter if you shop by post, Telephone or on line the people dealing with you are always pleasant and friendly so as a pensioner now I am still shopping with them

3 years ago

review by Kathleen Surridge

Been with grattan for over thirty years .just cancelled my account. I was never made aware commission was payable only on full priced items . I queried this today and was told basically tough you should have known about it . I’m so upset after all these years , looks like loyalty counts for nothing these days .

3 years ago

review by Deleted User


Lost orders,cancelled orders and orders just flung where they feel Watch these crooks.Refused to move payment day in line with pay date and keep charging a £12 admin charge.Refused to replace order that was lost unless I paid £5 on catalouge.Still waiting for present two weeks after order and they just don’t care!!!

3 years ago

review by Scott James

We found that this business has an active Facebook page with 8954 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.

by Smart.Reviews Review

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