guess.com

4.4 / 5

guess.com

guess.com
19 Reviews
4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

3.6

Reviews

5

Social

5

Featured

5

Technical

Is guess.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Instagram account not found
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

19

reviews

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0

AI declined reviews

0%

NON VALIDATED REVIEWS

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maurices maurices.com
1 review
5 5

Trust score (5/5)

At maurices we offer a wide selection of womens clothing from sizes 0-24 including jeans tops dresses and more Free shipping on all orders over 50

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1 review
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Trust score (5/5)

Shop the official Marmot online store Maker of performance outdoor clothing and gear for travel hiking camping winter sports and more - Marmot Marmot

Gemone Diamond
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8 reviews
5 5

Trust score (5/5)

Find the most precious Diamond Jewelry at Gemone diamonds. If you want an outstanding and eye-catching piece of jewelry, Gemone Diamonds is the name you should vouch for. Gemone diamonds has a variety of natural Diamond luxuries like engagement rings, wedding rings, promise rings, earrings, bracelets and hip-hop jewelry at rock bottom prices. The best thing is that from any location in the world, you can spice up your style with the excellent products from Gemone Diamonds.

Tobi tobi.com
1 review
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Trust score (5/5)

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Zenni Optical zennioptical.com
2 reviews
5 5

Trust score (5/5)

Check out the largest selection of affordable glasses online including prescription glasses and sunglasses for men women and kids

Levi levi.com
4 reviews
5 5

Trust score (5/5)

Die offizielle Levirsquos DE Webseite hat die beste Auswahl an Levirsquos Jeans Jacken und Kleidung fuumlr Maumlnner Frauen und Kinder Shoppe die Kollektion noch heute

Dockers dockers.com
1 review
5 5

Trust score (5/5)

Die klassischen Dockers Hosen sind vielfaumlltig modern und zu jedem Anlass das Richtige Ob fuumlr das Buumlro Freizeit oder Outdooraktivitaumlten Top Qualitaumlt und einfach zu kombinieren Jetzt online bestellen

Personal Styling - Clothing Boxes trunkclub.com
1 review
5 5

Trust score (5/5)

We help people build better wardrobes Work with a personal stylist online or at a Clubhouse to find clothes that fit your lifestyle and budget

Missguided missguided.co.uk
3 reviews
5 5

Trust score (5/5)

Shop the latest women's clothes at Missguided and keep your style game strong with the freshest threads landing daily. Shopping is a right, not a luxury

groovelife.com groovelife.com
18 reviews
5 5

Trust score (5/5)

Groove silicone wedding rings change the game with their breathable patent pending air grooves, two part design, comfort fit, & low profile. Learn More

Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites

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Guess.com Review

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Last update: Wed, Mar 9, 2022 1:44 AM

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Guess.com Reviews & Complaints (19)

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delivery

price 3.3 /5

quality 3.3 /5

customer service 3.3 /5

on-time

Placed my order online, shipped only one of my item. I called Guess customer care person he was speaking like a machine continuously not listening to me at all. He was not even pausing in between to confirm that I hear what he said. I used to like Guess, I guess not anymore. They should work on their communication skills.
2

3 years ago

review by Simran K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I wish I could give this place a zero star. Never buy from this company!!! Its a RED FLAG!!!! The employee at the store I visited Sparks NV, is very disrespectful and calls herself the "manager"! I wonder who gave her the job! Pretty disrespectful and racist! Never shop at this place!
2

3 years ago

review by Zara R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I searched for a while for a bag with ID. No. HWMP6216230 in guess website and finally, I ordered it in guess website as soon as I found it was available, and I also received the confirmation email. But, later they sent me another email with rejection content. I'm wondering to know how it is possible that I ordered a bag, and received the confirmation email, and finally I could not receive the bag. Guess shop online should have a responsibility for their customers, and they cannot easily cancel an order by an email.
1

3 years ago

review by Laleh R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I purchased several dresses (non formal variety) two days ago. I came back to the store today with one of the items, tags still attached, receipt in hand to return it. I am told it was a sale item so no returns. The price on the tag does not reflect a sale price nor does the receipt. There is also no signage saying there are no returns. In fact it states a date at the bottom of my receipt as to when returns are accepted. I also mentioned to the sales person who helped me that I couldnt decide which ones to get and said I would see what the husband thought and bring the other one back. Nothing was said. I asked the girl at the register to show me how to identify what was on sale on my receipt and I would bring one of the other items back and exchange as there was nothing else in the store I wanted or I would have bought it while I was there. Nothing on my receipt reflected a sale price on any of the items! I am disgusted by the idea that I would purchase something less than 48 hours before and am told that I cannot return it because it was a sale yet nothing on the tags or receipt indicate that it was on sale and would not be eligible for a return if need be.
1

3 years ago

review by Tamma G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This company has horrible employees and customer service. I returned 2 tops in the mail with the reciepts included. They refunded the cheap $12 one and claimed they never received the $40 one. Complete BS! They got to keep my money and the top that I already returned to them. So I got screwed and got nothing. All the customer service reps say they can't do anything and that a supervisor will call back. 4 times I've called and still never got a call back. Worst company. Thier motto should be: think you'll get good service.. Guess again.
2

3 years ago

review by Grace M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Guess clothes use to be so nice but now it really just looks like clothing old men (Marciano brothers) want to see on young girls. They are not comfortable nor practical for any female and are not designed with any of that in mind. They only show models with implants so there is no way to tell how clothes with look on women with basic natural bodies who have not been surgically enhanced. This is not about size, because I am slim and athletic (cirque du soleil artist), but about the reality that these clothes are how perverted men want young girls to dress.
2

3 years ago

review by Maude W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

WORST customer service! WILL NEVER BUY ANYTHING FROM GUESS. Their ridiculous return policy is a joke! Total scammers! Go to Macys they are professional, treat their customers great, and return policy is easy breezer. One GUESS associate when I asked what the return policy was told me don't return something that smells. WHAT???? Will NEVER GO BACK!
2

3 years ago

review by Jeniffer T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I went to the store to look what deal they have for black Friday . I know the price earlier before the Black Friday, they juck up the price and they put it on sale 30 % off. Shame on you Guess what a dishonest merchant you guys are I hate you .
2

3 years ago

review by Tam D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered online and when I received product that was crap (not as described) - I returned. They not only charged me for the return label - but they charged me tax on the return label. Absolutely disgusting. NO CUSTOMER SERVICE. I have been ordering clothing online for 20 years and Guess is the WORST company I have ever dealt with.
2

3 years ago

review by Christine C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

On March, 11 clothes were delivered to Guess by DHL using Guess return label from the package. Since then no new information, because DHL consider the packed as delivered and Guess refuse to proceed a refund because the package didn't reach their warehouse on some internal post. It is March, 22 and the total amount of order is about 500 USD and I urgently need this money.
2

3 years ago

review by Ana K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bought a handbag at Malta airport last September for £117. NEVER AGAIN. Very poor quality, started to disintegrate within a month. Returned it to company who eventually offered credit voucher - which I did not want. Remained adamant that was the only option. I finally, reluctantly used it, but, inevitably, when the goods eventually arrived they did not fit - my exact reason for requesting a refund, not credit. Now, (6 months down the line), they have refunded me 98 pence, claiming that the voucher value (£117.02) was a discount. Dreadful company to deal with, every stage take weeks, replies are slow and goods poor quality. Am fed up with the hassle but am not prepared to write off over a hundred pounds to their rubbish company. DO NOT USE THEM.
2

3 years ago

review by Jan C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Awful don't order online it takes so long and the customer service team are useless. I have been waiting for 15 minutes on the customer service phone and still no real update. So unhappy, would never ever buy from them again.
2

3 years ago

review by Emily A.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

i bought my husband a watch i was vary scared that it would not fit him but it fits perfect, had to do it though the phone and i had amazing customer service and she gave me an amazing discount, i just purchased a purse, i am really looking forward to it. yes i do recommend it to a friend.
5

3 years ago

review by Diane E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

#guess Their system and customer service are terrible, awful and offense the customers because their service is unresponsable. Customers invest time sat in front the computers placing orders from their website. As a result, they take to long to respond if those items are available or not even in their website shows are available. They are doing false advertisement I placed an order 15 days ago and I called them today. Finally, after 59 min in hold Guess's people told me the rest of my order is out of the stock. So, their never sent me any email confirming this. This company is an unprofessional, unreliable, their CSR and logistic are unaccurate. This company takes to long to review orders and after many days their said the pending items are "out of the stock". Then, I asked to their cust. serv. rep to give me any coupon or discount for the inconvenience, she disconected the call, that's so convenience for them!. I suggest to GUESS doesn't assume because their have a known name will be enough. This company needs to hire professionals with experience in Supply Chain because their ERP is awful.
1

3 years ago

review by Vanessa F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had the same bad experiences as most other reviewers. The items I bought often had defects or very low quality. The customer service was customer-unfriendly and refused to honor the legal warranty with ridiculous excuses. Maybe they have too many complaints...? I wonder... They're not getting another cent from me, that's sure!
2

3 years ago

review by Max G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

BAD QUALITY!! I bought the crossbody chain bag. The bag was nice in the beginning. So, after 1 month of having and keeping good care of it the handle fell off. I tried to contact Guess several times but every time someone else of the customer service told me they haven't received any email of photos that they had requested for and etc. So after 3 months of trying I give up. So now I found a DIY way to fix it and now the other handle of the small grip is also defect. I will of course never buy something of this poor company again and I have all the rights to let everyone know! The worst ever
1

3 years ago

review by Sarah L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have always loved shopping at Guess and always will. I recommend it to everyone. They always have the nicest clothes here that are very high in quality. I also love my Guess purse and wallet. The prices are a little high, but it's worth it.
4

3 years ago

review by Alex S.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Christmas shopping assistant
4

3 years ago

review by Kristina Hristova

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We found that this business has an active Facebook page with 8638190 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites

Guess.com Review

No description for this company.

Guess.com Customer Service Contacts

No contact details for this company.

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