helping.co.uk

Firstly, Helping.co.uk did not honor their promotional link "Enjoy 50% off your first clean on Helping!" and tricked first time user into trying their service at premium rate £20/hr for 3 hours (thinking you get 50% off which makes it reasonable). Second, the cleaner showed up 1 hr 15 min late. Third, when I emailed the above dis-satisfaction to Customer Service and asked Customer Service for the formal complaint procedure they simply ignored me and did not respond. At present, I am waiting for a response after contacting them via their web portal about the above 3 points.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.