hugoboss.com

4.6 / 5

hugoboss.com

hugoboss.com
10 Reviews
4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.3

Reviews

5

Social

5

Featured

4.5

Technical

Is hugoboss.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • The company has an ANDROID app
  • The company has an IOS app
  • Instagram account not found
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

10

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Trust score (4.9/5)

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Trust score (4.9/5)

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A Farley Country Attire afarleycountryattire.co.uk
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Trust score (4.9/5)

Usually stable businesses have more than 5 authority websites mentions, this one has 8 authority websites mentions and 0 mentions in other websites

Based on 574 reviews

Smart.Reviews

4.6

10 reviews

Sitejabber

3.71

13 reviews

Trustpilot

1.9

551 reviews

Hugoboss.com Review

No description for this company.

Hugoboss.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:38 AM

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Hugoboss.com Reviews & Complaints (10)

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delivery 4.1 /5

price 4 /5

quality 4.1 /5

customer service 4 /5

on-time 4 /5

Superb buying experience. I ordered my friend a wallet for his birthday but ordered a few for choice so had to send a few back (reluctantly). Outstanding quality was what I expected from Hugo Boss but the service was great too. Lightning fast delivery, good communication, easy returns and quick refund process. Very happy with the service.
5

3 years ago

review by U. Y.

#delivery(5/5) #quality(5/5)

Terrible experience! I ordered 2 T-shirts from them and got an incorrect T-shirt with the wrong size and totally wrong color, and no receipt no return label at all! They asked me to reship the incorrect item and I only get my full refund if they received the incorrect item back. How many works did they make me do for my money back? I rather not order from them at the beginning!
2

3 years ago

review by Zita Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I purchased a pair of Hugo Boss Alabama Comfort Fit Jeans the Hugo Boss store in Birmingham. They ripped in two places along both back pockets having only worn them a couple of times for smart evening wear. I returned the jeans to Hugo Boss head office and they agreed to offer a store credit. Having not been able to find a suitable replacement pair in store I contacted Hugo Boss head office to request a refund. They refused point blank saying that it was tough luck on the basis I had previously accepted a store credit (which I hadn't used). This was not the kind of service I'd expect from a premium brand. The customer service representative was slow to respond, totally unhelpful and unsympathetic. Consequently I am now out of pocked by £129 I will not be returning to Hugo Boss.
2

3 years ago

review by Tom S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Buy online a suit and items in the shop and the service is excellent, good guide to dress well, will advise on the page as you combine the clothes in the store will also advise and clothes fit you. Take advantage of offers coming out for a few months
5

3 years ago

review by Giovanny M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Bad online service! After you made a purchase they are always imposiible to reach. they do not do after purchase care at all. Once you purchased it is not their problem anymore and you can call and complain everywhere you want but they don`t give a thing!
1

3 years ago

review by Robert C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I wonder how a company like Hugo Boss that has such a bad customer service department. Nobody knows anything. Nobody can make anything happen. I ordered a belt and received the wrong one. Was a NIGHTMARE getting it returned. I wonder if their management even knows how poor it is.
2

3 years ago

review by Mick A.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

They all make me happy as Hugo Boss is 1 of the best gear to wear and deed comfy on to
5

3 years ago

review by William Mckenna

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Purchased a watch, my 5th from Hugo Boss... Lovely looking item, oozes class as usual!!
5

4 years ago

review by Alan Tomlin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently purchased a pair of sliders which were unfortunately smaller than expected, however what i enjoyed the most from their service was that i could return for a refund free of charge.
5

4 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We found that this business has an active Facebook page with 8322931 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 8 authority websites mentions and 0 mentions in other websites

Hugoboss.com Review

No description for this company.

Hugoboss.com Customer Service Contacts

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