ihavetohavethat.com

For everyone having problems with this company, like myself, the best I can do to help you is give you contact information of the person who made the site:

Administrative Contact:
Chhoun, Vantha
515 W. Walnut Street
Johnson City, TN 37604
US
423-207-1292
Technical Contact:
Chhoun, Vantha
515 W. Walnut Street
Johnson City, TN 37604
US
423-207-1292

[email protected] is the registered email.

this may be fake, but it's the best I can find

Happy Yelling!

I placed this order on 12/9. Eventually Fed Ex tracking showed it stuck in WV for 9 days, then in Forest Park IL for 6 days, and now it shows it going to WI (I live in IL). I have "opened tickets" with this company daily and have not yet received a response from them. Never order from this company!!!

I ordered a magnetic wristband on 5/5. They charged my card on 5/7. I e-mailed on 5/13 and they replied saying they were working on getting it shipped. On 5/20 they didn't respond to my e-mail. So on 5/28 I finally disputed the charge.

Ordered Nov 30th. Shipped December 15th. Promised to be delivered before Christmas. It's December 26th still no Stocking. Thanks for lying to your customers Chad. I'll be disputing the charge on my card. DO NOT ORDER FROM THIS COMPANY.

I ordered an item they had on their site on 11/14/08 and was finally sent a tracking number on 11/22/08. That's all fine, except for the fact that the shipper (UPS) was just electronically notified and paid for the package today 11/24/08 and does not have the package yet. I'm sorry, but 10 days to ship out my order is crazy. It was a full business week and two weekends and the package isn't even in the UPS system yet, so it will probably be picked up tomorrow. I doubt I'll ever order anything from this place again. I took a chance and so far this is not a good experience at all.

I ordered 4 Clear2O pitchers in December. They were shipped USPS Smart Post and arrived within a reasonable time. They were new, sealed, undamaged, and well-packed. The shipping charge was very reasonable. I am happy with my purchase.

CAUTION BEFORE BUYING

1) Company claims a 72 hr. shipping window. Ten days later, no shipment had been made.

2) Company does not return email concerns about shipment. Upon research a week afterwards, it appears emails are still pending and never read by the company.

3) Company finally provided a FedEx shipping number for the order product. However, the number is not a FedEx, UPS, or USPS format number. It appears the provided shipping number is bogus.

4) Company has yet to respond or correct this erroneous shipping number.

5) It appears I have to file a claim with my credit card company to get my money back under the justifications that order was never received and company ignores contact attempts of concern.

I ordered 2 HDMI cables on 1/6/09. On 1/8/09, I received an email stating that the merchandise had SHIPPED. Not that the shipping label had been printed, but that the order had been shipped. It is now 1/14/09 and the USPS website shows that the electronic shipping info has been received but that the package is not even in their hands yet. As the previous reviewer stated, I will never again be ordering from this company again.

Purchased 4 iRiver H10 20GB MP3 players from this website. They were advertised as "New - Retail" with a 12 month Warranty. When I received them, they were in a plain white box that clearly said "Refurbished" and "90 Day Warranty".

Trying to get a response out of these people is like pulling teeth. The only way you can contact them is by creating a "support ticket". I created such a ticket 10 days ago. It took them 4 days to respond. They said they were sorry and offered to replace the units with "new" ones. I said no thanks, I would like a full refund. That was 6 days ago and I have yet to get another response from them!

The units they were selling as "new" have now been changed to indicate "refurbished" so they obviously never had "new" units to begin with.

They also give "points" for each purchase, which can supposedly be used to purchase additional items, but they have yet to offer any items that can be purchased with these so-called "points".

They have a page that describes the point system. It lists 3 steps; Step 1, buy stuff and earn points. Step 2, save those points until you see something you want. Step 3, trade them in for free stuff or chances to win stuff- you choose! (step 3 is coming soon, we promise but until then keep earning and saving those points!)

What a joke!

I ordered from them on june 10th. After about a week and a half of waiting I emailed them asking where my items were. They replied back that they had been shipped. Fast forward to August 2nd... I email them again asking where my items were AGAIN..they said they're sorry for the inconvenience and expect my items to be shipped within 24 hours. So in like 5 more days it will be a whole month since I placed my order.
I learned my lesson. Shop elsewhere.

I buy on 03/04 s pair of Zip Snake Drain Cleaners, they arrive on 3/20 in a sealed gray bag. One of the packages was opened with the snakes missing. I never get an answer for IHTHT. I'm very disappointed for the missing product, the slow shipping and the bad customer service. I buy some energy shots before from this place and the shipping was slow as well.

We searched online and found that this business has an active Facebook page with 357 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.