isystor.com

Ordered external drive enclosure on Friday and paid twice its price for NEXT DAY shipping only to get it the following week, isystor said NEXT DAY shipping didnt include saturdays even though UPS does deliver on saturday - would only offer to take item back with restock charge and minus shipping - BBB of CA shows they have bad listing with them.....should have checked should have checked should have checked

I ordered a Pioneer DVD burner and mistakingly received a NEC burner instead. Attempted to correct order mistake, even offering to pay a restocking fee, but isystor would not respond to my emails. I tried to call the 800 number but it is only a message...no way to speak to a real person or leave a message.

On Dec. 10th I placed an order for a hard drive with them and never recieved a confirmation e-mail from them. I had some one scheduled to update my computer durint Christmas Holiday and because this date was getting closer on Dec. 20th I contacted Isystor and asked if my order was going to be shipped soon. At that time they said the hard drive have been on backorder and would be shipped soon. At that time I e-mailed them again to ask them to cancel the order and told them of my plans to obtain a hard drive locally because I couldn't wait any more. They e-mailed me back and said that it had been shipped and that I could request an RMA number to return it when it came. I didn't recieve it until Dec. 21 and my upgrade was already completed. I contacted isystor for the return info and was told my return was on technical hold and I should send them anoter e-mail explaining what the cercomstances were, I did and am stil waiting to hear from them!

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.