Jeromes

4.1 / 5

Jeromes

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3

Reviews

5

Social

5

Featured

4.5

Technical

Is jeromes.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Instagram account not found
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 10 reviews

Smart.Reviews

4.1

3 reviews

Knoji

2.9

3 reviews

Mamma

1

1 reviews

Trustpilot

2.8

3 reviews

Jeromes.com Review

We have locations throughout Southern California including San Diego Los Angeles Inland Empire and Orange County Browse our selection of furniture today

Jeromes.com Customer Service Contacts

No contact details for this company.

Last update: Mon, Sep 6, 2021 8:08 PM

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Jeromes.com Reviews & Complaints (3)

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delivery 1 /5

customer service 1 /5

My experience with Jerome's started well, and by well I mean I was advanced upon by an aggressive salesperson the moment we cleared temperature check. We chose a bed we were looking for as well as a mattress and a sectional couch. When we were purchasing the mattress the sales guys up-sold us on a power base that goes up and down. We liked it and decided since it was going on credit.... why not. Here's the kicker. we specifically asked him if the base will fit the bed frame we chose because that was why we were there in the first place. He went and checked and said yes it fits no problem. The bed wasn't in because of Covid-19 so we got the power base and mattress right away and the frame to arrive a month later. Fast forward two months and the frame finally arrives. install guys come in and say that the frame wont fit the power base. call to service center and they say well.... how about a new frame that fits. I'm like dude we went there for the frame we liked not some power base we got as an afterthought. they say well "huff huff huff" we will have to get back to you. Later that night got a call telling me that no the base does fit the frame it was the install guys that screwed up. we'll come back tomorrow and get you all set up. Next day comes with the new installers and guess what " sorry man the power base doesn't fit"... Now i'm angry and call the call center and they tell me because its bedding they don't do returns and if they consider it it will have to go to a manager for approval. a week later that's today i get a call back and they tell me they will approve an exchange for a base that fits but there will be a 10% restocking fee !!! my god these people are nickle-and-diming me for something that was 100% their screw up. They wont give me a phone number or an email of any manager and they are horrible getting back to you.
1

3 years ago

review by Ross Bibeau

Delivery employees broke recliner. Called customer service to have broken part replaced. They sent someone to inspect and confirm. 3 months later and I’m still waiting for the part to arrive and for them to send someone to fix the recliner. Customer Service says it will be another 5 weeks before it arrives. I asked for replacement recliner instead and they declined. I asked to return recliner, customer service rep said no, sales are final and hung up on me. I will never buy from Jerome’s again.
1

3 years ago

review by CJ

#delivery(1/5) #customer service(1/5)

We found that this business has an active Facebook page with 51027 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
5

by Smart.Reviews

Jeromes.com Review

We have locations throughout Southern California including San Diego Los Angeles Inland Empire and Orange County Browse our selection of furniture today

Jeromes.com Customer Service Contacts

No contact details for this company.

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