jumbopackages.com

Veritas Productions a Tacoma-based production company recently use JUMBO PACKAGES to purchase a new video camera system. It was crucial that we receive the camera the next day and that it was complete, the system came in as promised. I dealt with their representative Nick he was very knowledgeable and the price was extremely good, with the additional rebates I would not receive a better deal from any other company. I would highly recommend JUMBO PACKAGES for your video needs.

Producer
Bob Pearson

I ordered a Nikon D90 camera (body) and Nikon 18-200 mm lens. They e-mailed me, to confirm That I did the order. When I called them -= the guy who answered was pushing me to buy SD cards and other stuff. When I said I don't need any other thing, that guy just hung up on me. I tried to call them several times,(always I was transferred to customer service-- and I was always placed on hold for several minutes. Finally I got a tracking number (after on hold for almost 30 minutes). When I checked the tracking number, the UPS site stated that the package was delivered to a person in California. I will call them again tomorrow and see what their response will be.

I'm very satisfied with my purchase, in particular the help I received from customer service (Luis) in exchanging some items, they are good I recommend them to any one

DO NOT PURCHASE FROM THIS COMPANY...they assured me the Nikon wide angle lens was a USA lens, when I received it I called Nikon w/the serial number to verify. Nikon confirmed it is not and will not be covered under any warranty. Now I have a $1,909.00 lens and I am affraid that even if I return it I will not get my full refund based on their other VERY POOR reveiws. ONLY PURCHASE AT A WELL KNOWN RESPECTFUL COMPANY!!!

I was very hesitant at first to order but was very satisfied with the polite, helpful customer service from Louis and the flexibility in customizing a package that suited my needs.

Two thumbs up! I would order from this company again.

I ordered a package for the Nikon D5000, later got a message to call to confirm order which I thought was quite unique we all know about fraud or change of heart (buyers remorse). Anyway, I called and spoke with Nick who had great suggestion -yeah I know he is quite a salesman that Nick guy, but yet I am glad he got me to do some changes while he even offered me 2 4gig high speed memory sticks free. Nonetheless, my package arrived without some promised things. I was worried that I had been duped! I called the following day and here I was ready to fight as I explained my predicament to a rep. When I was done ranting he goes, "Is that all that was missing?, done I will have it in the mail for you today" An hr later I had a message from UPS to track a package which arrived the following day! Awesome. I'll definately be back for more stuff for my budding photography business. Thanks JP.

I just ordered a Canon Rebel T1i from Jumbo Packages at a great price. I have ordered electronics online from a lot of retailers over the years and Jumbo was the best. I usually always call just to get some answers and be reassured about my order. Nick, the sales person, was outstanding and very helpful in taking the order and offering some useful suggestions.

I just placed the order, but I trust that the experience will continue to be outstanding.

Good initial pricing but they ask that you call to confirm the order and then they add expensive shipping (otherwise order takes 2 weeks) and very high insurance of 5% of total order which in the end doesn't make them cheaper than elsewhere.

I recently spoke w/ Nick from Jumbo Packages to review my order of a digital SLR. I was interested in upgrading my current camera and lens and he was incredibly knowledgeable and steered me in the right direction. I was able to get the perfect camera and lens that will help me grow as a photographer. He spent ample amount of time w/ me and allowed me to ask any questions- no matter how simple they may have seemed. I will be passing along this company's information to my fellow photographers and friends who are looking for great prices with even better customer service.

I just finished my first transaction with Jumbo Packages and I have to say it was one of the nicest experiences I've had making a on-line purchase. My sales rep was friendly and knowledgeable and took the time to not only go over my order, but to recommend a superior package based on my needs and level of expertise. He took the time to explain the differences in camera models and made relevant suggestions. I am planning on becoming a return customer for my future needs and highly recommend Jumbo Packages for your photography needs.

thank you jumbo packages , got my new camera cant wait to use it , heading on vacation next week, got my new camera 2 days before expected.
thank you
Ava J

I wanted to buy a Tamron telephoto lens for my Nikon. Jumbo had the best price, and they participate in Reseller Ratings, so... After I ordered, they called me and emailed me: I needed to call them to confirm the order. When I did, the sales rep told me the lens I wanted was inferior to a similar (but more expensive) Sigma lens & that its zoom lock breaks your fingernails. (Independent reviews say the Tamron's image quality is slightly better than the Sigma's.) Then, they'd had trouble shipping to Oregon, so my shipping cost would be about $30 extra. Did I want to buy a 5-year warranty? (No, because Tamron warranties lenses for 6 years.) How about a filter set for $99? (These are $34 on Ebay.) . . . By luck, my credit card company declined the charge because of a security issue. After that, I checked the Tamron web site: lenses bought from authorized dealers do have 6-year warranties; Jumbo is not on their authorized-dealer list, so you'd need their extra-charge warranty (but who would fix the lens?) No other merchants have ever indicated difficulty shipping to my address. So I did not call back to re-confirm my order, and I consider myself very lucky. . . . Jumbo may be okay if you know exactly what you want and they're selling it with a legitimate warranty. But their "best" price didn't include a warranty, and had I bought the lens and the warranty, I'd have paid more than I would have at merchants with long histories of satisfied customers. Their sales reps are good, but that's not necessarily to the buyer's advantage. If you deal with Jumbo, remember why "Caveat emptor" is timeless advice.

I purchased a nikon d300 from jumbopackages.com and the sales rep was very helpful with giving me diffrent options for lenses and some other accessory i got my package in 3 days i was very happy with my package and i would buy from them again very friendly staff...

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