lowes.com

Ordered a home generator through a Lowe's salesman and he led me to believe they could have the generator delivered and installed within 30 days. He pushed me to pay the whole amount up front to ensure that the generator was there fast due to a coming storm. So I did, but it took more than two months to just get the generator in. I was called by a moving company stating that my generator was going to be delivered the next day and it was at Lowe's. The next day the delivery was cancelled and Lowe's stated the generator was not in. They told me it would be an additional 20 to 25 days until it came in. The reason for the flex time was according to who you talked to. Still have not got my generator.

Installation of new bathroom: Vanity started getting cracks in finish within 2 weeks of installation. Parts only took 5 months to replace. The new parts also started cracking. They do not back up their products & will only replace the parts again. Also, work stopped during the renovation, because the contractor disappeared for NINTEEN DAYS & could not be contacted. Had to get an electrician after work was completed because the lighting was improperly connected. If you want to feel stupid, it's easy with LOWES.

I love shopping at Lowe's but I especially love shopping Lowe's online. They make it very easy to navigate their site and find exactly what you want. They ship it to home or the Lowe's you choose. Great products and great service!

Special ordered products over a month ago..still dont have the products..call customer care and stay on hold for 55 mins to over an hour. Manager was supposed to call over a week ago and still nothing. Never shopping here again

The Lowe’s in Steubenville Ohio is totally ridiculous. Asked for assistance in ceramic tile and waited for a half hour no one came. Ended up getting the stuff ourselves. Then we needed assistance with a forklift to get cement board down and have been waiting for an hour and still waiting as I’m writing this review. They have employees that we can see and literally no one is coming to do anything. Really disappointed in the service and they need to get their stuff together. I understand they don’t want everyone that works here to know how to run a forklift but if they did we wouldn’t of waited for over an hour.

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