maximpc.com

I ordered a pair of logitech webcams from their site late September (it shipped on 10/1/2002. I don't have the exact date because or some reason do not have the order confirmation email.

In any case, it shipped out on 10/1/2002, and it arrived on 10/2/2002. A day later. It turns out they are about 30 miles from where I live, so delivery was not extraordinary.

The webcams were exactly as I expected them to be, and seem to work identically.

I originally purchased from them because if need be, I could go over there and make a stink about it. I don't know if I would do business with them again, but their prices were right.

Ordered an ATI all-in-wonder 7500. Unit came out of the oem box and the DVI-toVGA adapter was missing. The manual states (twice) that it is included. All the other adapter cables were included. Called them the next monday and the guy try to tell me it wasn't part of the order. After explaining that that was not acceptable and that he would have to make good on the adapter or give me a RMA, he finnaly said he would check with his purchasing dept (BS!) and send me an email right away. After two days, I sent them and email and told them I would pull the payment. Within 24 hrs they sent me an email saying they were sending the adapter. After a week of waiting, I sent another email saying I had not received the adapter. They replied that they had sent but would try and track it (BS!). After yet another week, I sent another email and they replied that it had been sent ups. I have now waited yet another week and have now given up with these guys. They are not worth the trouble for the few dollars I thought I was saving. It has been over a month and I still can't use the card! What gets me is that the adapter is an $8 dollar part! Are they just stupid or what?

I bought a Samsung DVD-ROM and they sent me a LG Electronics which appeared to be used (the front and sides were scratched). I called them the next morning and found out that they only have a 2 hour customer support window per day (1-3pm M-F). I called back at the allotted time and they told me that the reason the drive was scratched is because they test all items (BS!)and that they must have made a mistake in shipping the wrong drive to me. They told me to ship it back to them and that they will send me the Samsung that I had ordered. After confirming their address with the representative,I paid the shipping and sent it back. A week later I found out from UPS's tracking site that the package was not delivered because they had moved. Alarmed, I called them during their short customer service window and they told me that their RMA department had moved (BS!) and that they will call UPS and obtain the package. Also, I was told that they will promptly send me the Samsung that I ordered. This was just to get me off the phone as I later found out. The next day, I checked the UPS tracking site and saw that the drive was being shipped back to me because it is undeliverable. I called their customer service number during their 2-hour allotted time and the phone rang a few times and then the line was hung up. I called back and immediately got a voice mail which gave no options for talking to a human. I left a message and have not gotten any reply. I have emailed them and have gotten no replies either. I am going to call my credit card company and file a dispute so that they will be investigated for fraud. DO NOT DO BUSINESS WITH THEM - THEY ARE A SCAM!

I ordered a Samsung DVD-ROM drive and received it DOA. Sent it back with RMA number, and had to pay shipping back to them. I received a second DVD-ROM drive and it was also DOA. Now they want me to pay the shipping to send it back to them AGAIN. So I had to pay the original shipping cost for them to send the original drive to me. I then had to pay shipping to send the DOA product back to them. Now they want me to pay the shipping again.
I called and talked with them and they were very poor with their customer service. They did NOT offer anything on the shipping, and almost hung up on me. Very very disappointed. DO NOT DO BUSINESS WITH!

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.