2.5 / 5
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Last update: Wed, Jan 20, 2021 2:40 AM
I chose the module recommended for my Mac model and it was delivered within 20 hours of ordering. The memory was of a brand I have used in the past in Macs with excellent results (keeping in mind that OS X has a reputation for being picky about RAM), and it was recognized by "System Profiler" immediately upon installation. It's been a couple of days, and there have been no problems at all.
Bottom line - competitive prices, good product, and delivered fast.
1. I called memorydepot.com many times (at least 4), any time I talked to the CS, they promised that they would email to instruct me how to return. However, they never make it. It wastes so much time.
2. I notice that the amount of money they charged me are higher than the amount in the online invoice when I placed. (I dont care, because it will refund anyway)
This is the worst experience I've got since shopping online. It is shameful when a brand name like memorydepot handles the problem badly like this. I am very disappointed and never recommend this business to anyone.
It works like a charm and i saved about 60$ compare the origial quote from the manufacturer.
Didn't have to talk to Customer service, but overall i would definitively shop again for any other future memory purchase.
I call this company every week and each time they keep telling me that the manufacturer is going to ship the module as soon as they either fill their backorders or fix the bios on the module and that they are very sorry.
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So when they didn't ship on the 11th, I opened a ticket, and asked what the delay was. Apparently I was lied to on the phone to boost sales, and they said that the parts would come in on the 18 IF ocz was able to ship the parts.
I worked in shipping and receiving at an electronics manufacturer for a year, so I basically know what that means. They ran out of binned 9600 memory, and now they are waiting to bin more so they can ship. Definitely not what I signed up for.
This happened again on the 23rd, will probably continue to happen.
The last time I emailed them they haven't even bothered to respond still.
I'm not sure about Canada, but in USA this is considered a fraudulent sales practice.
Poor customer service, Fraud... these guys are horrid. Really, 0 out of 5 stars, nearing up on a month and nothing to show for the good practice of calling ahead and asking before I order.
I will never buy from memory depot again.
7 months ago
•review by thisisashan