prima-restaurant-equipment.com

We ordered the original faucet and sprayer through prima a few years back, and recently this replacement faucet. Good service both times and the parts have worked well through heavy use. I gave the wrong expiration for a credit card and when I called a person familiar with my order answered the phone. Recommend.

i did not satisfied the delivery service.i have paid for the lift gate for the addition charge.but the driver did not bring that,then asked my employeer to move it from the truck to the ground.it is 500lbs. that was crazy..
it was two days delays

I purchased a prerinse faucet for an amazing price and it arrived within 4 days. AWESOME...

I ordered 4 items on delivery was to take place on 8/14/17 on the 2 bulk items but was not actually delivered until 8/24. The shipping company was given the incorrect contact ph number buy Prima. Took me 5 phone calls to straighten out and schedule the delivery. When the item did arrive (large prep sink) the legs where not included as they were supposed to be. Prima says we had a new warehouse employee that did not know that the legs were supposed to be included. So they shipped them via UPS GROUND on 8/30. Well the right decision would have been to expedite them. It is now 9/8 and I still don't have the legs.
The other 2 items where delivered to the wrong address. So they re sent and received 2 weeks later.
They have no idea what they are doing. Time is money in this business. Yes they are very nice on the phone and very responsive. They just dont have a clue on executing the details necessary to make it work. This was a horrendous buying experience...one of those you spend time and many phone call to do their work. Original order placed on 8/9/17 today is 9/8/17 and my order is still not completed.

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