quotelinedirect.co.uk

3.9 / 5

quotelinedirect.co.uk

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3.6

Reviews

3

Social

5

Featured

4.5

Technical

Is quotelinedirect.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

52

reviews

vs

0

AI declined reviews

0%

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Based on 2551 reviews

Smart.Reviews

3.9

52 reviews

Mamma

4

13 reviews

Trustpilot

4

2486 reviews

Quotelinedirect.co.uk Review

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Last update: Fri, Dec 3, 2021 5:01 AM

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Quotelinedirect.co.uk Reviews & Complaints (52)

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delivery 4 /5

price 4 /5

quality 3 /5

customer service 3.8 /5

on-time

I never renew until the last minute. So the persistent calls are a nuisance. Even got one after I had renewed! All that said their car breakdown policy saved me hundreds against the big companies, although level of cover is different.
3

1 year ago

review by I. E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

When I renewed my insurance I got 4 calls in one day asking me was I staying with quoteonline which was very disturbing I would stress this doesn't happen again.
3

1 year ago

review by Maryrose Wallace

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My second year with Quoteline Direct. I find them effective to deal with and know what I'm getting from them.
5

1 year ago

review by Euan Slack

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hello I received a quote marginally cheaper than the previous year which reflected the extra year no claims. I booked the renewal in the week before the renewal was due . However I received two chase calls after I had renewed and received by renewed documents.
3

1 year ago

review by J. M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have used quoteonline for several years and have always received extremely good service.
5

1 year ago

review by Suzanne Aitken

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As usual your operators were helpful, however I think you should have the option of offering your customers the availability of paying over a two month payment plan as the extra money incurred in a direct debit service has a very high percentage rate and adds substantially to the overall cost of the plan. Perhaps you would consider introducing this facility on my next renewal. Otherwise all is as I would expect from a provider.
4

1 year ago

review by Eileen Bonner

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I have used quote line direct for my buy to let property buildings insurance for quite a few years now and have always found them to be competitively priced with good customer service.
5

1 year ago

review by G. A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

They started calling regarding my renewal policy at least one month before this was due which was quite unnessary apart from that the renewal was reasonable
3

1 year ago

review by Alisdair Lyle

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have used them for years for three rentals the telephone people are great
5

1 year ago

review by P. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

All generally OK but a couple of minor irritations:
1, My email advising that I was aware my insurance was due and that I would be in touch at an appropriate time was ignored.
2. The phone system cut me off & then bounced to the wrong department.
3. How many times are my security details required? Surely the person in the correct department is sufficient?
4

1 year ago

review by B. L.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I have been with Quoteline Direct for many years and always find thy have competitive prices and very easy to renew on line.
5

1 year ago

review by Patricia Lynch

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Used them regulary for the past few years just make things easy
5

1 year ago

review by Charles Humphreys

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Get doc's out 30 days before renewal
4

1 year ago

review by William Bailey

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I have previously used you to insure my van and would not hesitate to use you again
5

1 year ago

review by K. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Had to call five times three different numbers before eventually speaking to someone to fleece me.
3

1 year ago

review by David Cochran

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

buy with confidence in them every year service is 1st class
4

1 year ago

review by Ann Henderson

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Great customer service made everything crystal clear even the things I didn’t understood
Shame on my previous insurance company collingwood as they couldn’t match the standards of customer service and reliability And most of all very competitive price highly recommended for public or private hire taxi drivers
Personal thank you to all the customer service that dealt with my renewal Taxi Insurance for this year cab 320 Manchester
4

1 year ago

review by A. P.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

By being more concerned about their customer if 20 years. I have cancelled my policy
3

1 year ago

review by Z. K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

i am still waiting for my policy documents either by post or email and its a week now, nothing has come so far
3

1 year ago

review by Richard Adegbola

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Listen to their customers, when asked to cancel their policy within their 14 day cooling off period not to cut the customer off, not once but twice.This is the worst ever experience of customer service I have had. I would never recommend them to anyone.
3

1 year ago

review by E. H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Quotelinedirect.co.uk Review

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