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NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Based on 20 reviews
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3.1
20 reviews
Rondomusic.net Review
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Last update: Wed, Mar 9, 2022 12:33 AM
This one came with frets popping up in the middle (frets were bent or curved too much for the fret board radius), a warped/twisted (set) neck, and a cracked/split fretboard (caused from the twisting neck) from the nut, all the way to the second fret. The black paint was coming off the bridge badly. Everything past the 12th fret was completely dead. Totally unplayable guitar.
I put in for a replacement, shipped it back, and after the return arrived at Rondo, he refused to send me a replacement, saying I would not be happy with anything he could send me, as if I was being too picky. He did refund the money but basically said if I won't accept a broken, completely unplayable and un-fixable guitar, he did not want my business. Fair enough, but be warned. I was not expecting good harware on a cheap guitar, but I did expect undamaged wood and frets so I could fix it up myself. you can't level frets that won't stay pressed in and you can't fix or replace a warped, set neck or cracked fretboard.
Both guitars came shipped poorly in a foam bag inside a single layer cardboard guitar box. The price would be good on these guitars considering the super cheap electronics on them if the wood and frets were usable. Neither of mine were. It would have cost 3-7 times the price of the guitars to have them repaired to a playable state. It is painfully obvious Rondo does not even open the box and glance at these guitars for quality control before shipping them out. I saw the flaws before I even got the foam bag completely off.
Placed order online for a Douglas WOB 826 with 3 Day Select Shipping. Immediately recieved an automated email response. I'll be updating my experience with them over the next couple of days.
6/27/07 ~14:10
Received email from fedex that my bass is in transit. I'm a little puzzled because the website says that it would be going UPS, but Fedex is just fine by me.
6/29/07 14:00ish
Received package. Was double packed per their site. Instrument was slightly out of tune, but then again it did travel across the country...
For the money, this Bass cannot be beat. When I was a semi-working musician, I couldn't purchase a BAD 4 string bass for less than $350. For $225 delivered, this 6 string bass is great. I mostly play on my own, and hope to be doing a few jam sessions here and there with friends.
I strongly recommend Rondo Music. I'll probably order from them again when it's time to purchase a fretless bass :-)
---
I'll also be placing a review of the actual product on talkbass.net and harmony-central.com for those of you interested primarily in the product.
I was playing the guitars three days later. When I bought the guitars an old adage came to mind "You get what you pay for." The Furrian it is a Telecaster type guitar and cost $99, it came with a small 10watt amp, a gig bag, a strap, some picks, a tuner, a cable and an instructional video. You could say I was not expecting a guitar to show up with a fit and finish better than the $500 Mexican Telecasters I have played. This guitar is gorgeous and the action is very nice, with that vintage Tele twang to boot.
As for the Hadron. I have been looking into bariton guitars for some time. I have been looking into seven string guitars for some time. This particular model combines both, something I think is unique and can't be obtained from any other maker at any price. The price on this was $225. The finish is gorgeous, unbelievably gorgeous. The design is neck-thru. an incredible feature not found in guitars under $700. It has Grover tuners (supposedly licensed) and a Floyd rose bridge (also supposedly licensed). If you don't know what a Floyd rose is--it is a very complicated bridge system and a very desirable one, once you go through the trouble of setting it up(it came set up very nicely). by itself, unattached to a guitar, they sell for $130. This Hadron plays beautiful and with seven strings and a longer baritone scale it is improving my range and talent. Would have paid a thousand for this guitar if i had to.
Before I made the purchase I had questions, which were answered very promptly. Rondo also offered a very comforting return policy. The guitars were shipped very promptly after I made payment and they shipped both guitars and the amp for the cost of just one.
I'm a very pleased customer, I will be buying from Rondo again, and I will recommend Rondo (and SX and Douglas) products to friends.
My order shipped out on the following Monday and arrived on Wednesday.
The guitar was even better than I thought it would be. I want to say that I was just fascinated by the color, and I love the inlays. A guitar like this at Guitar Center would easily be in the $1000 range or more. It has a very nice floyd rose, locking nut, 7 strings, super low action, and amazing color. It looks, plays, and sounds very nice. I love the low action - I'm into fast guitar playing, and this guitar is great for it.
It has a volume knob, tone knob, and 5-way pickup selector. My only complaint is the pickups - the pickups aren't very good, and I would prefer it came with active instead of passive, because it seems to have a difficult time reading the low 'B' string.
When my guitar arrived, it was missing the whammy bar, but I e-mailed Kurt about this about a week ago, and he said he'd ship me an extra one, and it arrived yesterday.
Kurt is nice, and he's very quick about replying to e-mails. When I was talking to him over e-mail, he seemed like a nice guy.
However, the Brice 6-string bass and Agile Intrepid Pro 828 Nat MN Trem (which I paid a little more for) were above and beyond in quality. The Agile, especially, was durable (I've banged this thing up badly and it only has one ding to show for it). The Brice and Agile stay in tune very well for a non-locking neck, and the Agile has a Tremolo (albeit a non-floating trem system). The prices were great, the sound was awesome and the action is on par with guitars that typically cost twice as much.
I see a lot of people complaining about customer service. I haven't needed any, so I can't say anything there, but when communicating with the company about requests, Kurt was pretty fast in responding (in a couple hours of emailing).
Hello Kurt
Rondo Music
I received both orders in one box yesterday before 1pm. The box was beat
up pretty bad and was taped with clear shipping tape. I inspected the
contents and everything seemed untouched by the mishandling during shipping.
The pickups were in there boxes and un-dented, looked like they just got
pulled off the shelf. The Floyd rose tremolo is un-scratched and
in fine shape. I will how well it works for sure when I install it this week end. I am
sure it is fine condition the cursory inspection looked good.
The guitar in the case was fine as I expected and the case in its protective
wrap was un-scathed as well.
All in all I am very impressed with the speed I received this order and
your total cooperation on adding the pickups and tremolo to the order to
help keep costs down. The guitar is set up very well, plays well and
sounds great. I will be recommending your company to all my friends who want
to purchase guitars and products of this nature. You obviously have a
company that cares about the products it sells and your customers.
Post this if you have a place for reviews on your site. I did not notice a
place for comments but I was moving fairly fast, also please a big thanks to
all workers who put this order together.
http://www.rondomusic.com/index.html
H. David Raphael 100% Satisfied with Rondo Music
I asked Kurt at Rondo to post this review on there site and was told they did not have a review section and I could post on other review sites like this one.
The tuners are strong, and the pick ups wound hot with a very rich sound.Even on the lowest costing model I ordered the first time (the SX Tele.
Two years ago I saw a dated add for a stainless dobro and I wrote and asked if they had anymore in stock. They got back to me right away and put in an order from their supplier and I had one in my hands. Their effort and quality make them a very sound value and I would recommend them and their product to anyone.
The guitar was a 12 string Les Paul body. This instrument is 3 to 4 times the value for the price. My guitar experience covers over 40 years & maybe as many guitars. This 12 string is as playable and quality sounding as ANYTHING
I have ever owned.
I should note that I am not a stranger to Rondo. I have bought an AL-2000 in the past as well as a SX Furrian and a J/P style short-scale bass for my kids and those are all a great value too.
In addition to providing great products, Kurt at Rondo provides service that is second to none. He's responsive to any questions I have had - always answers emails, etc. With my latest order - placed Monday morning, my guitar was delivered by the UPS man Wednesday evening!! Granted, I am in Connecticut - close by, but the bottom line is when you place an order, it is shipped FAST!!! I cannot say enough good things about my buying experiences from Rondo. I would buy another guitar from them in a heartbeat - you simply cannot find a better value than rondo and in particular the Agile line!
Most importantly, this guitar sounds like a DREAM,stock p/ups surpass my expectations. I was expecting to have to swap them out honestly. But NO NEED!! The clean tones go from glassy (bridge p/up) to warm (neck p/up) and with 2 tone/volume (speed) knobs, I can dial in everything in between. I was pleasantly surprised at the CHUNKY tones I can get on the "LEAD" channel (overdrive) of my Peavy Classic 50 Amp.
This is the 3rd time I have done business with Kurt. One of my purchases arrived damaged and the customer service was prompt and professional. I cannot think of a reason I would buy a guitar elsewhere in the future. I own custom Fenders and Gibsons. For those of you who want to REALLY experience a BAD ATTITUDE, try dealing with either "Custom Shop"!! Its as if they are doing you a favor by taking your money! In closing, for those of you who what to "BUY AMERICAN" keep in mind that Rondo is an AMERICAN SMALL BUSINESS, a dying breed! If you think Gibson and Fender don't import from China, I have a nice bridge here in NY that I'd like to sell you!
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Rondomusic.net Review
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3 years ago
review by cradlecorpse