scottishwidows.co.uk

4.1 / 5

scottishwidows.co.uk

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3.3

Reviews

4

Social

5

Featured

5

Technical

Is scottishwidows.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

7

reviews

vs

0

AI declined reviews

0%

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Based on 331 reviews

Smart.Reviews

4.1

7 reviews

Trustpilot

1.3

324 reviews

Scottishwidows.co.uk Review

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Scottishwidows.co.uk Customer Service Contacts

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Last update: Fri, Nov 12, 2021 12:34 PM

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Scottishwidows.co.uk Reviews & Complaints (7)

just tried to transfer a pension to them. Tried to do it on line, but because I was retiring within a year they couldnt complete the application instead gave a phone number where they would be "on hand to help you along the way" After a long wait on hold I got an advisor who said it was not the function of that office to assist with applications and 'as far as he knew' all applications had to be on line. He asked for a contact number to call me back on but before I could give it cut me off.
1

1 year ago

review by Martin

Pretty poor. My first experience at trying to transfer my pension to SW. The first agent was half asleep, the second agent passed me to a dead line. I immediately checked reviews online and glad I did. Pension inquiries really do not need to be complicated.
1

1 year ago

review by X. T.

I really have to ask what is actually the script with this company and more notably with there employees attitudes? These staff, no doubtable young and unreliable have clearly got a can't door attitude. I called a few weeks ago to let them know of the loss of my late husband and after at least a 10 minute hold and then conversation for 30 minutes with a young woman (she didn't seem to care what she was doing or say and her empathetic tone was so underwhelming it was untrue), she them randomly seemed to either cut me off or just put me in another queue without any explanation. I then ended up speaking for another 30 minutes to a gentleman who I had to repeat all my details and information too and he seemed actually genuinely sorry for my loss and also for the experience I had with his colleague and that he would be attempting to look into this matter. I have not YET received a call back about this matter and no doubt I will have to make a complaint to them or the Financial Ombudsmen about there sheer bloody incompetence. This call centre at Dalkeith Road is beyond compare to any other specialist service I have received, no because they are helpful but because they are absolutely beyond in a joke in there care for customers or there willing-ness to help!
1

1 year ago

review by Daniella O'Donaghue

My pension lost £2000 in value in the last 22 months. I had a letter from them on October the 03rd telling me they are changing the way they invest money and to get in touch by October 01st for any queeries . They can't even post a letter on time.
1

1 year ago

review by T funnell

As i am over 55 i have recieved a letter from Scottish widows informing me that i am entitled to 'cash out ' if i wish. I am about to cash in my pension. let's see if scottish widows are as bad as they are reported to be. i have already tried to use the website, which is notoriously outdated. i will keep you updated
3

1 year ago

review by D. Hamilton

I tried to claim funds from a matured policy and now live in a different country. The reviews on Scottish Widows is bang on for accuracy there is a reason they get ONE STAR on average so “buyers beware”. If you think they are difficult to deal with wait until you try and claim YOUR money back. They are petty, contradictory, they LIE, all in all put up so many road blocks to stall, their own processes and standards are archaic, out of touch and go against common sense and generally accepted good industry practices anything to delay paying you for as long as possible, they are probably designed to do exactly that hoping you give up. I would never recommend them to anyone and can’t stress enough READ THEIR REVIEWS then go elsewhere. I have sent them certified documentation of my UK passport and Australian drivers licence which they rejected as they were verified by the Australian police as being true copies. Yet they fail to acknowledge I obtained these documents by getting the supporting documentation certified by the same process which is acceptable in EVERY COUNTRY I have lived/worked in. They were good enough for the UK government passport office but not Scottish Widows? Now they want me to get the same documents re notarised even though these documents were obtained by a process they don’t accept? They also wanted a letter resent from my bank and joint policy holder despite having ALREADY received them. Everything is a drama designed to frustrate and stall, they even requested my policy number after receiving it in the mail which prompted them to contact me in the first place? If you deal with them you deal with CONTRACTORS who don't seem to either have access to their database and systems or are too lazy to look, I am not sure which. Seriously put your money under your mattress or review another company (any company) there is NO WAY they can be worse than Scottish Widows, their processes, standards as well as customer focus is right out of the 19th century.
3

1 year ago

review by Sean P.

We found that this business has an active Facebook page with 21173 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
5

by Smart.Reviews

Scottishwidows.co.uk Review

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