securisysagency.com

Having dealt well with this company once previously, I ignored the ratings at this site and ordered again. Order date was September 13th. After a many ignored emails, on October 13th they changed the status on my order to "shipped". I starting calling and emailing again on the 20th. It is now the 30th of October, and to date they have ignored 200+ emails. I am contacting CCNow for a refund, and plan on sending a few thousand more emails to them voicing my dismay.

I ordered 30 custom case badges from this company on March 20, 2003. it is now June 16 and the badges just arrived. I had emailed Securisysagency several times wondering the status of my order and not once did they ever reply to me.

One a positive not, the badges I ordered are high quality and the artwork does match what I sent in.
However, I am afraid I won't do future business with a company that has ZERO customer service support.

I ordered 25 Custom Case badges and like the other guy never heard a word about this order for 2 weeks. I emailed the company that does their invoicing and called them which them set off an email to securisysagency which was never replied to. I then emailed them directly twice which were never replied to I then emailed them canceling my order telling them how horrible of a company they are and they finally replied to that 4 days later saying nothing more than your order had been canceled. No we are sorry please place the order and we will process it through nothing. I would never ever deal with this company again. You would have to be a fool to do so.

I Ordered 50 custom case badges on February 20th, and Paypal'd them the money. After I hadn't recieved the order in 14 days, as their faq states, I E-mailed them about it and got no response. I tried emailing them again a few days later to every address on their page, Still no responses. I Called them at their number on their page, and got voice mail, and left a message. Today, 4 days later after that call, Still no Response. It is now March 11th, and I have Heard Nothing, Recieved Nothing, and am out $50.00.

UPDATE: Day after i added this, I recieved an e-mail, apologizing for the delay.. As I am Still waiting on badges, The rating Stands.. If they do arrive, however, I will change it.

Exactly the same experience as all the above, I too order 10 Domed Badges from this company with the expectation of another 500 depending on service.

Having been very impressed with their initial service (Ordering etc), I quickly lost that impression. After two weeks passed I sent several emails to the company without any reply from them, I then contacted their credit card clearing company, who responded very quickly and said they would relay my message on the securityagency.com. As expected no reply. A further 3 e mails were sent with no reply.

Eventually I received an email explaining (6 weeks later) that due to technical problems which have been resolved my order was delayed and that my order would be dispatched within a week. I was stunned when I received my labels 10 days later.

The labels were of good quality however colours were not a good match to what I supplied but looked good nevertheless.

I would only recommend this supplier to my enemies as the frustration dealing with them was unbelievable. Roughly 55 days from ordering to delivery is unacceptable and shows gross incompetence’s. If you have found any good suppliers of Domed labels could you send me their details to [email protected]

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